Successful Collaboration and Team DynamicsUniversity of Phoenix
October 13,2014
COM/516 Professional Communications
Team A Members
Rebecca Kuykendoll
Kelly Laybourne
LaKetta Young
University of Phoenix
Professor Nancy Males
October 13, 2014
The value of team collaboration for academic success
According to University Of Phoenix" (2014), “Dr. Sperling believed—
and subsequent research has confirmed—that learning teams fill
several essential functions that are especially beneficial to working
adult learners”
Learning teams help students:
Share experiences from real life situations
Stay focused on school
Feel a sense of community
Produce quality work
("University Of Phoenix", 2014).
Conflict
“It (Conflict) begins when we believe the other party is interfering or
standing in the way of an action we want to take, an idea we want to
pursue, or a belief we hold. Conflicts may involve individual or group
disagreements, struggles, disputes, quarrels, or even physical fighting
and wars Conflict can be positive and negative.” (DeJanasz, Dowd, &
Schneider, 2001, p. 243).
Why is it important to resolve conflict
within your learning team?
Strategies in using conflict resolution as opportunities for learning
5 Strategies of conflict management
Avoiding
Accommodating
Compromising
Competing
Collaborating
(DeJanasz, Dowd, & Schneider, 2001)
Utilizing each team member's learning style as an opportunity to strengthen
the team dynamic
According to Knowles, Holton, and Swanson (2012), andragogy
characterizes the principles of adult learning. These principles are
based on six assumptions:
1. Need to know
2. Self-concept
3. Role of the learners' experiences
4. Readiness to learn
5. Orientation to learning
6. Motivation
Knowles, M.S., Holton, E.F., & Swanson, R.A. (2012).
Utilizing each team member's learning style as an opportunity to strengthen
the team dynamic Cont:
What’s your Learning Style?
There are three primary learning styles: Visual (V), Auditory (A) and
Kinesthetic (K). Everyone uses all three styles. However, there are a
few people who use all three (VAK) learning styles equally. The rest
of us have a dominant and a secondary style. If you want to ensure you
are reaching everyone you need to include all three.
What's your learning style? (2007, May 25).
Visual *Auditory* Kinesthetic
Crucial communication skills for an effective Learning Team
Communication is a process
The basic process of communication begins when a fact or idea is
observed by one person. That person (the sender) may decide to
translate the observation into a message, and then transmit the
message through some communication medium to another person (the
receiver). The receiver then must interpret the message
and provide feedback to the sender indicating that
the message has been understood and appropriate action
taken.
Knowles, M.S., Holton, E.F., & Swanson, R.A. (2012).
Crucial communication skills for an effective Learning Team Cont:
As Herta A. Murphy and Herbert W. Hildebrandt observed in Effective Business
Communications, good communication should be complete, concise, clear, concrete,
correct, considerate, and courteous.
1. Clear.
2. Concise.
3. Concrete.
4. Correct.
5. Coherent.
6. Complete.
7. Courteous.
(Murphy, Herta A., and Herbert W. Hildebrandt 1991).
The purpose of using the Learning Team Charter as a tool to reinforce team collaboration while
contributing to team success
Elements of an Effective Charter
According to University Of Phoenix" (2014), There’s a fairly simple logic to
building a team charter. Ask yourself questions about all the various conditions,
resources, attitudes, and behaviors that will be required in order for the team to
accomplish its goals—and answer them.
There is a direct proportional relationship between the amount of
time and intellectual effort we spend chartering our teams and
the likelihood those teams will achieve their goals. Going about
this process in a conscious, reflective manner often is the deciding
factor in achieving optimal results.
("University Of Phoenix", 2014).
3 MOTIVATIONAL STRATEGIES TO INCREASE PRODUCTIVITY
Incentives
oPaid time off, bonuses, cash and travel perks
Recognition
oPublic recognition, acknowledgement of a job well done
Self-Motivation
oSense of accomplishment, self-discipline,
identifying with their role
(Media, Scott, 2014)
EFFECTIVE COMPONENTS NECESSARY FOR TEAM SUCCESS
Trust among team members
oExposing weakness, sharing strengths
Prepare to engage in debate around ideas
oEngage in healthy conflict
Learn to commit to decisions and plans of action
oAll members must buy-in to the decisions
Hold one another accountable against their plans
oTeam members should check among themselves for progress
Focus on achieving collective results
oThe vision/mission should be collectively written by all team
members
(Lencioni, 2002)
References
University of Phoenix. (2014). Retrieved from
http://www.apollolibrary.com/Library/ltt/toolkit1.aspx
DeJanasz, Dowd, & Schneider, (2001). Interpersonal Skills in Organizations. : The
McGraw−Hill Companies
Knowles, M.S., Holton, E.F., & Swanson, R.A. (2012). The adult learner: The
definitive classic in adult education and human resource development (7th ed.). New
York, NY: Routledge.
What's your learning style? (2007, May 25). Burnaby News Leader Retrieved from
http://search.proquest.com/docview/374412104?accountid=458
http://www.referenceforbusiness.com/small/Sm-Z/Written-
Communication.html#ixzz3G2PATVPJ
Murphy, Herta A., and Herbert W. Hildebrandt. Effective Business Communications.
McGraw-Hill, 1991.
References Cont:
Lencioni, P. (2002). The Five Dysfunctions of a Team. San Francisco: Jossey-Bass.
Sherrie Scott, D. M. (2014). Motivation & Productivity in the Workplace. Houston,
TX, United States of America.
TOGETHER EVERYONE ACHIEVES MORE! (TEAM)
Everyone has a piece that fits the masterpiece