10-1831-T
2005 EditionStudent
Test Packet
AutomotiveTechnologyCurriculum
AutomotiveTechnologyCurriculum
Module 1: Introduction toAutomotive Technology
Module 1: Introduction toAutomotive Technology
70-1801-W
2006 EditionStudent
Workbook
IntroductIon to AutomotIve technology
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Automotive Technology
Module 1: Introduction to Automotive Technology
Student Workbook
ProducedbytheInstructionalMaterialsLaboratory1400RockQuarryCenter
UniversityofMissouri-ColumbiaColumbia,MO65211
(800)669-2465
2006Edition
Catalogno.70-1801-W©2006.TheCuratorsoftheUniversityofMissouri.
AllRightsReserved.
TechnicalConsultants:
KenEstesRobinFerguson
SteveReese
ProjectCoordinator:EricaKassel
Editor:JanisLevsen
GraphicArtists:
ChrisBenedictJacquelineCraig
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Name:
MODULE 1: INTRODUCTION TO AUTOMOTIVE TECHNOLOGYSTUDENT WORKBOOK TRACKING SHEET
Assignment Sheet Title of Assignment Sheet
InstructorGuidePage #
StudentWorkbook
Page #Date Instructor’s
Initials
AS1-L1-UI AutomotiveTechnologyField 11–14 W1–2AS1-L1-UII WorkSafetyintheShop 47–50 W3–4AS1-L2-UII SafetyFeaturesandEmergencyProcedures
intheShop59–62 W7–8
AS2-L2-UII ShopSafetyInspectionChecklist 63–66 W9–10AS1-L3-UII LiftingandSupportingVehicles 75–78 W11–12AS1-L4-UII HazardousMaterialRegulations 91–94 W15–16AS1-L1-UIII SolventsandSoaps 121–124 W17–18AS1-L2-UIII LubricantsandSpecialtyChemicals 133–136 W19–20AS1-L3-UIII Gases,Dust,andAcid 143–146 W21–22AS1-L1-UIV Wrenches 169–172 W23–24AS1-L2-UIV ScrewdriversandPliers 179–182 W25–26AS1-L3-UIV Hammers,Punches,andChisels 187–190 W27–28AS1-L1-UV SpecialtyToolUses 213–216 W29–30AS1-L2-UV CommonVehicleFasteners 227–230 W31–32AS1-L3-UV UseandCareofMeasuringTools 237–240 W33–34AS1-L1-UVI PowerToolsandTheirUses 265–268 W35–36AS1-L2-UVI ShopEquipmentUse 279–282 W37–38AS1-L1-UVII Vehicle Information and Identification 301–304 W39–40AS1-L1-UVIII CustomerService,WorkOrders,andVehicle
Preparation319–322 W41–42
Job Sheet Title of Job SheetInstructor
GuidePage #
StudentWorkbook
Page #Date Instructor’s
Initials
JS1-L1-UII IdentifyVehiclesEquippedWithaSupplementalRestraintSystem(SRS)andAntilockBrakeSystem(ABS)
51–52 W5–6
JS1-L3-UII LiftaVehicle 79–80 W13–14JS1-L1-UVIII CompleteaWorkOrderWithConcern,
Cause,andCorrection323–324 W43–44
JS2-L1-UVIII PerformaGeneralDiagnosis 325–326 W45–46
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automotIve technology fIeld
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Inwhichthreetypesofbusinessesarethemajorityofautomotivetechniciansemployed?
A.
B.
C.
2. Namesixcareeropportunitiesdirectlyrelatedtotheautomotivetechnologyfield.
A.
B.
C.
D.
E.
F.
3. Whatkindoftrainingisrequiredformostjobsintheautomotivetechnology field?
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4. AnswerthefollowingquestionsaboutASE.
A. WhatdoesASEstandforandwhatistheorganization’spurpose?
B. Whataretheeightautomotiveareasthatanautomotivetechniciancan be certified in by ASE?
•
•
•
•
•
•
•
•
5. Whatisthegovernment’spredictionforthenumberofjobopportunitiesinautomotivetechnologyintheyearsthrough2014?
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work safety In the shop
Directions — Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Namethetwofederalagenciesthatissuesafetyguidelinesfortheworkplaceanddescribethefocusofeachagency.
A.
B.
2. Writethereasonforeachsafetyrulebelow.
A. Donotwearjewelryintheshop.
B. Donotrunavehicleengineinsideaclosedgarageunlesshookeduptoexhaustventilationequipment.
C. Wearaparticlemaskwhendoingcleaningworkonbrakesorclutchparts.
D. Discard,repair,orreplaceworntools.
E. Donotuseanelectrodeholderthathasdamagedinsulation.
F. Handleacetyleneandoxygencylinderswithcare.
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3. Matchthepersonalprotectiveequipment(PPE)ontherightthatismostappropriateforthedescriptionontheleft.AllthePPEchoiceswillnotbeused.
_____A. Loudnoisecreatedbygrinder
_____B. Handlingofcausticchemicals
_____C. Streetclothescouldgetsoiled
_____D. Potentialforbreathingdust
_____E. Weareverydayintheshop
_____F. Potentialforchemicals splashingineyes
_____G. Workingaroundtoxicfumes
_____H. Flyingobjectscouldinjure theface
1. Air-supplied respirator 2. Apron
3. Earmuffs
4. Faceshield
5. Leathergloves
6. Protectiveeyewear
7. Respiratorymask
8. Rubbergloves
9. Shopcoat
10. Splash-resistantgoggles
11. Tintedgoggles
4. WhymusttheSRSbedisabledbeforeworkingonoraroundtheairbags?
5. WhatcanhappenifanABScomponentthatissupposedtobereplacedasanassemblyisdisassembled?
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IdentIfy vehIcles equIpped wIth a supplemental restraInt system (srs) and antIlock brake system (abs)
Equipment:
Personalprotectiveequipment(PPE)
Procedure:
1. WearPPEwhileperformingtheproceduresonthisjobsheet.
2. Researchapplicablevehicleserviceinformationsuchasvehicleservicehistory, VIN, certification labels, and calibration decals. Record the necessaryinformationinthefollowingspace.
3. Inthespacebelow,recordthedigitsintheVINthatindicateifthevehicleisequippedwithanSRSandABS.
4. Inthespacebelow,recordanyotherindicatorssuchassymbolsonthevehicleorwarningschematicsthatindicateifthevehicleisequippedwithanSRSandABS.
NOTE: An oversized steering wheel hub is not sufficient evidence that the vehicleisequippedwithanSRS.
Averageoftheaboveevaluations
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safety features and emergency procedures In the shop
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Anautomotivetechnicianshouldknowthelocationofcertainareasorsafety-relateditemsinashop.Nameeightofthese.
A.
B.
C.
D.
E.
F.
G.
H.
2. Should a fire blanket be used on a burning person wearing synthetic clothing?Explainwhyorwhynot.
3. List the type of fire for the following classes of fires.
A. ClassA
B. ClassB
C. ClassC
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D. ClassD
4. Which type of fire extinguisher should be used for the following classes of fires?
A. ClassA
B. ClassB
C. ClassC
D. ClassD
5. Whatshouldbedonewhensomeonereceivesanimmobilizingelectricalshock?
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shop safety InspectIon checklIst
Directions —Performasafetyinspectionoftheschoolshoporanothershopspecified by the instructor. Use the checklist below to guide the inspection and record the findings.
Shop Layout and Emergency Procedures YES NOExits are clearly identified and visible?Exitsareclearofobstructions?Specific work areas (e.g., welding, grinding, painting) are clearlymarked?Instructorandstudentsknowemergencyevacuationroutesandprocedure?Emergencyphoneandnumbersarereadilyavailable?Notes:
Shop Cleanliness and OrderPathways,especiallytoexits,areclear?Floor,walls,andothersurfacesarefreeofpaintspills,grease,andoil?Workareasarefreeoftrashanddebris?Oilyragsaredisposedofinthepropercontainer?Notes:
Fire Protection Fireblanketisreadilyavailable?An adequate number of fire extinguishers are available?The correct types of fire extinguishers are available?Fireextinguishersareproperlymarkedandnotblockedbyobstructions?Fireextinguishersarefullycharged?Instructor and students are trained in using fire extinguishers?Firealarmsareclearlymarkedandreadilyaccessible?Notes:
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Hazardous Wastes and Materials YES NOStoragecontainersforhazardouswastesareclearlymarked?An MSDS is on file and readily available for every hazardousmaterialintheshop?Eyewashstationisavailableandoperational?Notes:
Tools and EquipmentToolsandequipmentareproperlystoredwhennotinuse?Toolsandequipmentareproperlymaintained?Safetyshields/guardsarepresentandintheproperposition?Cords,hoses,andpowerconnectionsareingoodcondition?Electricalequipmentisproperlygrounded?Notes:
First AidFirstaidstationisclearlymarkedandreadilyaccessible?Firstaidkitisfullystocked?Instructorandstudentsareawareofsuppliesavailableandknowhowtousethem?Notes:
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lIftIng and supportIng vehIcles
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Define the following lift or support devices.
A. Jack
B. Lift
C. Safetystand
2. Listthreesafetyrulesforraisingavehiclewithalift.
A.
B.
C.
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3. List five safety rules for raising a vehicle with a hydraulic floor jack.
A.
B.
C.
D.
E.
4. Whataretorqueboxareas?
5. Chooseavehiclemakeandmodelandapieceofliftingequipmentforraisingthevehicle.Refertoserviceinformationforthevehicleandequipment specifications for the lifting equipment to complete the information below. Please be specific.
Makeandmodel:____________________
Device(s)usedtoraisethevehicle:
Properliftpointsonthevehiclefortheliftdevice:
Supportdevice(s)usedandproperlocations:
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lIft a vehIcle
Equipment:
Personalprotectiveequipment(PPE)Vehicleliftingequipment
Procedure:
CAUTION: When lifting a vehicle, always use proper lifting equipment and observe all safety precautions.
CAUTION: Identification of proper lifting points is extremely important. Damage caused by improper lifting can be severe. Common sense, along with an understanding of vehicle construction and vehicle supporting techniques, must be used in each repair instance.
CAUTION: Never crawl under a vehicle held up only by a jack, either hydraulic or pneumatic. Always use safety stands to support the vehicle.
1. WearPPEwhileperformingtheproceduresonthisjobsheet.
2. Usingserviceinformation,locateaprocedureforliftingavehicle.Makesuretheprocedureisappropriateforthemakeandmodelofthevehicle.Havetheinstructorchecktheboxtoapprovetheprocedure.
Usingtheprocedure,liftthevehicle.
Averageoftheaboveevaluations
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hazardous materIal regulatIons
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Define the following terms.
A. Hazardousmaterial—
B. Toxic—
C. Flammable—
D. Corrosive—
E. Reactive—
2. Listthreethingsemployeesmustknowwhenworkinginashopwithhazardousmaterials.
A.
B.
C.
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3. DescribethepurposeofMSDSsandwheretheycanbefound.
4. Namethethreecategoriesofhazardouswastegenerators.
A.
B.
C.
5. Which category of hazardous waste generators does the typical shop fit in?
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solvents and soaps
Directions — Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. List the five general rules for using chemicals.
A.
B.
C. D.
E.
2. Nametwowaysthataqueous-basedpartswasherislesshazardousthanpetroleum-basedpartswasher.
A.
B.
3.Onwhattypeofpartsisitsafetousedigestive-typecarburetorcleanerandwhy?
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4. Listtworeasonswhygasolineshouldneverbeusedasasolvent.
A.
B.
5. Whattypeoftowelshouldbeusedwithglasscleanerorwindshieldwasherfluid? Why?
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lubrIcants and specIalty chemIcals
Directions — Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Listthreereasonswhyoilisahazardouschemical.
A.
B.
C.
2. Whatarelightoilsusedforandwhatistheiradvantage?
3. Howdoestheviscosityofgearlubecomparetomotoroil?Whatvehiclecomponentsarelubricatedwithgearlube?
4. Inwhatsituationsisgreaseusedtolubricateautomotivepartsinsteadofoil?
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gases, dust, and acId
Directions — Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Whatarethreeharmfulgasespresentingasolineengines? A.
B.
C.
2. Whattypeofcontainermustgasolinebestoredin?
3. A. WhatisFreon?
B. WhatisR-134a?
4. Whatmaterialcontainedinbrakeandclutchliningscancauselungcancer?
5. Whyisbatteryacidhazardous?
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wrenches
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchthetoolwithitsnamebyplacingtheappropriatenumberintheblank.Alltheillustrationswillnotbeused.
____A. Boxwrench
____B. Breakerbar
____C. Pipe wrench
____D. Ratchet
____E. Swivel socket
____F. Torque wrench
____G. Tubing wrench
1.
2.
3.
4.
5.
6.
7.
8.
9.
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2. WhatistheunitofmeasurementforthejawopeninginametricwrenchandaUSCSwrench?
3. Answerthefollowingquestionsaboutcommonwrenches.
A. Whichtypeofcommon,nonadjustablewrenchgripsboltsonallsides?
B. Which wrench is used for loosening or tightening steel line fittings?
4. Answerthefollowingquestionsaboutsocketwrenchesandtorquewrenches.
A. Whatarethetwobasicpartsofasocketwrench?
B. Whattwoadvantagesdosocketwrencheshaveovercommonwrenches?
C. Whichtypeofsockethandleprovidesmaximumleveragetoloosenabolt?
D. Whenaretorquewrenchesnecessaryinautomotivetasks?
E. Whatcanhappeniftoomuchortoolittletorqueisapplied?
5. Nameadisadvantageofanadjustablewrench.
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screwdrIvers and plIers
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchthetoolwithitsnamebyplacingtheappropriatenumberintheblank.Alltheillustrationswillnotbeused.
____A. Adjustable- jointpliers
____B. Locking pliers
____C. Long-nose pliers
____D. Nutdriver
____E. Phillips screwdriver
____F. Slip-joint pliers
____G. Snap-ring pliers
____H. Standard Screwdriver
1.
2.
3.
4.
5.
6.
7.
8.
9. 10.
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2. Whataretwothingstocheckwhenevaluatingifascrewdriverisrightforajob?
A.
B.
3. Whatsafetyfeatureshouldscrewdriversorpliershavewhenusingthemnearelectricalequipment?
4. Whichtypeofpliershasalongslotwithmanyadjustmentpositions?
5. Whichtypeofpliersis bestforgrippingtinypinsandparts?
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hammers, punches, and chIsels
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchthetoolwithitsnamebyplacingtheappropriatenumberintheblank.Alltheillustrationswillnotbeused.
____A. Ballpeen hammer
____B. Diamond- pointchisel
____C. Plastic-tip hammer
____D. Rubber mallet
____E. Sledge- hammer
____F. Standard chisel
____G. Starting punch
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3.
4.
5.
6.
7.
8.
9.
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2. Whichhammerisusedmostfordrivingchiselsandpunches?
3. Whichhammeriscommonlyusedforinstallingwheelcovers?
4. Whichpunchisusedformarkingthepositionofholesbeforedrilling?
5. Providetworeasonswhyitisunsafetouseapunchorchiselwithamushroomedhead?
A.
B.
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specIalty tool uses
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Listthefunctionofthefollowingspecialcuttingtools.
A. Hacksaw
B. Tubingcutter
C. Handreamer
D. File
2. Listtheuseofeachelectricalsystemtoolbelow.
A. DMM
B. Scantool
C. Oscilloscope
D. Continuitylight
E. Timinglight
F. Remotestarterswitch
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3. Listthefunctionofthefollowingtoolsforbatterywork.
A. Cablepuller
B. Terminalandpostcleaner
C. Batteryliftingtoolandcarryingstrap
4. Describetheuseofeachlubricationtoollistedbelow.
A. Transmissionfunnel
B. Oil filter removing tool
C. Greasegun
5. Listthefunctionofthefollowingspecialtytoolsbelow.
A. Blowgun
B. C-clamp
C. Pullerset
D. Pressuregauges
E. Vacuumgauges
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common vehIcle fasteners
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchthefastenerwithitsnamebyplacingtheappropriatenumberintheblank.Alltheillustrationswillnotbeused.
____A. External snapring
____B. Machine screw
____C. Metricbolt
____D. PlainFlat Washer
____E. Rivet
____F. Self-tapping screw
____G. Stud
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6.
7.
8.
3.
4.
1. 2.
9.
10.
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2. AnswerthefollowingquestionsaboutUSCSandmetricbolts.
A. HowisthethreadsizedeterminedforUSCSandmetricbolts?
B. HowisboltstrengthindicatedforUSCSandmetricbolts?
3. Matchthedescriptionattherightwiththefastenerontheleft.Allthedescriptionswillnotbeused.
____A. Adhesive____B. Internal snapring
____C. Self-tapping screw
____D. Stud
____E. Washer
1. Makesitsownthreadswhendrivenintoasurface
2. Preventsnutfromdamagingthepartsurface
3. Bondstwosurfacestogether
4. Usefulforachievingaccuratealignmentofparts
5. Fitsinagrooveinsideanopening
6. Fitsinagrooveoutsideofapart
7. Duringinstallation,headlessendishammereduntilrounded
4. Whatisthefunctionofatap?
5. Whatisthefunctionofadie?
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use and care of measurIng tools
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchtheuseattherightwiththemeasuringtoolattheleft.Alltheuseswillnotbeused.
_____A. Dialindicator
_____B. Feelergauge
_____C. Inside micrometer
_____D. Outside micrometer
_____E. Depth micrometer
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1. Usedforpreciseoutsidemeasurementofparts
2. Usedforinside,outside,anddepthmeasurements
3. Measurespartmovement
4. Measureshowdeepaholeorcavityis
5. Measuresairgapsandclearancebetweenmovingparts
6. Measuresdiameterofahole
2. Listthebasicstepsinusingadialindicator.
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3. Givethecorrectmicrometerreadingforeachexamplebelow.Themicrometershownmeasuresfrom0into1in.
4. Whenusingprecisionmeasuringtools,howshouldtheybehandled?
5. Howshouldprecisionmeasuringtoolsbestored?
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power tools and theIr uses
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchthepowertoolwithitsnamebyplacingtheappropriatenumberintheblank.Alltheillustrationswillnotbeused.
____A. Airchisel
____B. Airratchet
____C. Electricdrill
____D. Heatgun
____E. Impact wrench
____F. Tire burnishing tool
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8.
5.
6.
1.
2.
3. 4.
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2. Explainhowelectric,pneumatic,cordless,andhydraulictoolsarepowered?
3. Nametwoadvantagesthatpneumatictoolshaveoverelectrictools.
A.
B.
4. Matchthepowertoolstotheiruses.Alltheuseswillnotbeused.
____A. Airchisel
____B. Blowgun
____C. Heatgun
____D. Impact wrench
____E. Minidie grinder
____F. Powerdrill
____G. Tire burnishing tool
1. Drillsholesorremovesrust
2. Usedwithimpactsocketstoloosenortightennutsandbolts
3. Usesstandardsocketstoloosenandtightennutsandbolts
4. Breaksweldsloose,cutsrivets,andpunchesholes
5. Softens,loosens,orthawsvehiclecomponents
6. Preparesrubberforpatching
7. Cleansdustfromshopequipment
8. Cutsmetalandremovesgasketmaterial
5. Whatshouldtheoperatordoifanelectricorpneumaticdrilljams?
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shop equIpment use
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Matchtheusewiththeshopequipmentbyplacingtheappropriatenumberintheblank.Alltheuseswillnotbeused.
____A. Benchgrinder
____B. Drillpress
____C. Floorjack
____D. Hoist
____E. Hydraulic press
____F. Lift
____G. Tiremachine
____H. Wheel balancer
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1. Distributesweightequallyaroundthewheel
2. Maintainstoolsthathavebecomedull
3. Drillsholesinmetalparts
4. Suppliescompressedairforpneumatictools
5. Removestiresfromwheels
6. Raisesthefront,rear,orsideofavehicle
7. Raisestheentirevehicle
8. Raisesheavyvehicleparts
9. Forcespartsontoandoffofshafts
2. Toavoidelectricshock,anoperatorofelectricalshopequipmentshouldnotstandon___________________________________________________.
3. Thefrontofeachwheelofabenchgrindershouldbeequippedwithwhatthreeparts?
A.
B.
C.
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4. Howdoesadrillpressoperatorkeepthepartsbeingdrilledfromspinningoutofcontrolandcuttingthehands?
5. Whichpieceofequipmentneedstheadditionalsupportofsafetystandsbeforeatechniciancanworkunderthevehicle?
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vehIcle InformatIon and IdentIfIcatIon
Directions —Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Whichsourceisthemostcomprehensiveandthebestsourceofinformationfor a specific vehicle?
2. Whataretechnicalservicebulletins(TSBs)?
3. Listthreeguidelinesforusingserviceinformation.
A.
B.
C.
4. Nametwovehiclecodes.
A.
B.
5. ListtwocommonplacesthataVINisfoundonavehicle.
A.
B.
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customer servIce, work orders, and vehIcle preparatIon
Directions — Answerthefollowingquestionsbywritingallresponsesonthissheet.
1. Whydoesashoprequireautomotivetechnicianstotreatcustomersinafriendly,courteousmanner?
2. Howshouldanautomotivetechnicianrefertoacustomerwhenaddressinghimorher?
3. Explainwhatistypicallyinvolvedintheproceduresbelow.
A. Preparingthevehicleforservice
B. Preparingthevehicletoreturnittothecustomer
4. Listthreefunctionsofaworkorder.
A.
B.
C.
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complete a work order wIth concern, cause, and correctIon
Directions:
1. Theinstructorwilllistarepair.Completetheworkorderonthefollowingpagefortherepair.
Toreceivecredit,allsectionsoftheworkordermustbecomplete.
Creditreceivedforcompletingworkorder
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Smith’s Automotive Repair
Customer’sName: Date:__________ Invoice#: ______
Address: __ Phone: ______________
Year/Make: Model: VIN: ______ Mileage: ______
ServiceWriter: Technician:
CustomerAuthorizationSignature: _____CustomerConcern:
VehicleServiceHistoryInformation:
RelatedTechnicalServiceBulletins:
DiagnosticProceduresPerformed:
Cause:
Correction:
Labor Procedures and Costs Estimated Actual
Outside Labor Procedures and Costs
Total Labor CostsParts CostsQuantity Part # Description
Total Parts CostsLabor TotalParts Total
Sales TaxGRAND TOTAL
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perform a general dIagnosIs
Equipment:
ServiceinformationsourcePenNotebookPersonalprotectiveequipment(PPE)
Procedure:
1. WearPPEwhileperformingallproceduresonthisjobsheet.
2. Identifytheconcern.Ifpossible,asktheowner/driverthefollowingquestions.
a. Underwhatconditionsdoestheproblemoccur?
b. Arethereunusualsounds?
c. Howlonghastheproblemexisted?Isitgettingworse?
3. Prepare the vehicle for service (fender covers, floor protectors, etc.) accordingtotheinstructor’sdirections.
4. Obtaintheinstructor’spermissiontoperformaroadtest.Havetheinstructorchecktheboxtoapprovetheroadtest.
5. Testdrivethevehicleundertheconditionsthattheproblemhas beenobserved.
CAUTION: Always obtain instructor’s approval before conducting a road test. Conduct the road test in an area with little or no traffic. Never exceed the legal speed limit during the road test. Always wear safety belts. An assistant should record all observations made during the road test. Do not attempt to drive and record results at the same time.
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Evaluation
AutomotIve technology
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6. Isolatethecauseoftheproblem.
a. Locate and interpret vehicle and major component identification numbers.
• VIN
• Vehicle certification labels
• Calibrationdecals
b. Researchapplicablevehicleandserviceinformation.
• Applicablecomponentsandtheiroperation
• Vehicleservicehistory
• Serviceprecautions
• Technicalservicebulletins
c. Performavisualinspectionoftheapplicablesystem.
• Lookfordamagedorbrokencomponents.
• Lookforwornormisalignedcomponents.
• Check fluid levels.
• Inspectrelatedelectricalsensors,corrector,controls,andwiring.
d. Testthesystemsandcomponentsthatcouldcausetheproblem.Eliminategoodcomponentsuntilthecauseisfound.
7. Determinethenecessaryaction.Describetheappropriateactionsbelow.
8. Preparethevehicletoreturnittothecustomer(removeprotectivecoversandanydirtorgrease,etc.)accordingtotheinstructor’sdirections.
Averageoftheaboveevaluations