1
Executive Committee for 2020-2021
Jane Clark, President
Community National Bank, Vermont
Lise Patterson, Vice President
Androscoggin Savings Bank, Maine
Addy Mae Gosellin, VP of Education
Mascoma Bank, Vermont
Marcia Benner, VP of Finance
Damariscotta Bank & Trust, Maine
Lisa Engel, VP of Marketing
Wells River Savings Bank,
New Hampshire
Krystal Boivin, Secretary / Clerk
Claremont Savings Bank,
New Hampshire
CFTEA Board of Directors, 2020-2021
A. Joseph Clukey
Katahdin Trust Company
Margaret Collamorecampbell
Northway Bank
Judy Folsom
Bar Harbor Bank & Trust
Melissa Greene
Union Bank
James C. Hallam, Jr.
Kennebunk Savings Bank
Joe Happnie
MEMIC
Nancy Hines
Atlantic Bay Mortgage Group
Nicole Mailhot
DIRIGO Federal Credit Union
Mary Hewett
Norway Savings Bank
Lisa Holt
Partners Bank
Kirsten Keach
Ledyard National Bank
Andrew Lederer
CFTEA, Executive Director
Kristina McLaughlin
Passumpsic Bank
Katrina Randlett
NH Mutual Bancorp
Julie Stevens
TowneBank
Danielle Violette
Machias Savings Bank
2
Regional Advisory Council and Supporting Friends
Kristina Bishop, Woodsville Guaranty Savings Bank
Brandy Blackinton, Claremont Savings Bank
Lisa Byers, Bank of NH
Justin Cadoret, Northfield Savings Bank
Rhonda Caswell, Woodsville Guaranty Savings Bank
Angela Closson, Profile Bank
Richard Cole, Seaboard FCU
Bernice Cote, Franklin Savings Bank (ME)
Brianna Critch, Claremont Savings Bank
Melissa Daigneault, Kennebec Savings Bank
Arielle Darling, Androscoggin Bank
Rainya Davis, Machias Savings Bank
Lin Dehetre, Norway Savings Bank
Chad Desjardins, Seaboard FCU
Casey Dillingham, Mascoma Bank
Michelle Dunn, Camden National Bank
Laurie Elwood, Peoples Trust Company
Shannon Emanuel, Claremont Savings Bank
Kylie Felion, Nation Bank of Middlebury
Ginny Fleischman, Green Mountain CU
Sarah Garvey, Peoples Trust Company
Kati Glencross, Infinity FCU
Denise Griffin, First National Bank
Zachary Haines, Claremont Savings Bank
Marianne Hargreaves, Bath Savings Institution
Alicia Heath, Security Federal Bank
Shelly Hebert, Maine Community Bancorp
Rose Holloman, TowneBank
Lindsay Jacob, TruChoice FCU
Jessica Jacquish, Union Bank
Alexandra Johnson, Damariscotta Bank
Pete Joslin, Northeast CU
Jacquie Kutkoski, Security Federal Bank
Ann Marie Lane, TRUChoice FCU
Patricia Lane, Bath Savings Institution
Carol Laro, Franklin Savings Bank (NH)
Denise LaRoche, Maine Community Bancorp
Pat Lewis, Chesapeake Bank
Desi MacLeod, Kennebunk Savings Bank
Maine Association of Non-Profits
Amy Marshall, Norway Savings Bank
Beth Martin, Community National Bank
Deb Martin, Cumberland County FCU
Natasha McCarthy, Katahdin Trust Company
Theresa Mercier, TRUChoice FCU
Brent Miller, Franklin-Somerset FCU
Michael Moloney, Kennebunk Savings Bank
Chrissy MonteCalvo, Maine Community Bancorp
Joline Obie, Northeast Bank
Elizabeth Olsovsky, Old Point National Bank
Megan Page, Claremont Savings Bank
Joe Parent, Camden National Bank
Jennifer Piekart, Skowhegan Savings
Kelsea Pinkham, Franklin Savings Bank (ME)
Megan Pinkham-Smith, Bath Savings Institution
Larry Pitchford, Virginia National Bank
Jenn Plourde, Saco & Biddeford Savings
Lisa Propser, The Bank of Bennington
Koriahn Quint, Benefits and Beyond
Lauri Rainey, First Federal Savings
Tamara Richardson, Savings Bank of Walpole
Colette Saccoccio, Benchmark Community Bank
Pam Sanderson, Passumpsic Bank
Barbara Schoolcraft, Passumpsic Bank
Melissa Seabolt, Chesapeake Bank
Katelyn Shannon, TowneBank
Pat Sheehy, St Mary’s Bank
Melissa Spencer, Franklin Savings Bank (ME)
Jose’ Suarez, Mascoma Bank
Mary Swift, Kennebunk Savings Bank
Charlotte Tamberrio, Farmers & Merchants Bank
Hillary Tebbetts, Machias Savings Bank
Lorna Thibodeau, Northway Bank
Lisa Thomas, Gorham Savings Bank
Vanessa Thulin, Sugar River Bank
Jaime Toohey, Norway Savings Bank
Chantal Upton, First Seacoast Bank
Tim Verreault, Evergreen CU
Carrie Welch, First National Bank
Lisa Whitaker, Northway Bank
Deb Whittle, Maine Community Bancorp
Katie Yankura, Bank of NH
3
2019-2020 Instructors
Erica Antonucci, Union Bank
Susan Arnold, Federal Reserve of Boston
Lisa Aubin, Kennebunk Savings Bank
Judy Barrett, TowneBank
Marcia Benner, Damariscotta Bank & Trust
Jessica Bollotta, Achieva Credit Union
Linda Bridges, Kennebunk Savings Bank
Amanda Brooks, Passumpsic Bank
Don Buckless, Old Point National Bank
Mark Chalifour, NH Mutual Bancorp
Jane Corazzelli, Northfield Savings Bank
Matthew Cyr, Saco & Biddeford Savings Institution
Jennifer Damon, Norway Savings Bank
Bliss Dayton, Ledyard National Bank
Vincent DiCara, DiCara Training & Consulting
Alie DiCarlo, Saco & Biddeford Savings Bank
Holly Dvorak, TD Bank
Melissa Greene, Union Bank
Jenn Hall, Ledyard National Bank
Jay Hallam, Kennebunk Savings Bank
Nancy Hines, Atlantic Bay Mortgage Group
Lisa Holt, Partners Bank
Shoshana Hoose, Portland Adult Education
Jessica Jacquish, Union Bank
Kirsten Keach, Ledyard National Bank
Charlotte Kelly, Key Bank
Jeni King, Bangor Adult & Community Education
Tanya Kolonoski, Independent Contractor
Andrew Lederer, CFTEA
Brooke Lederer, Independent Contractor
Desi MacLeod, Kennebunk Savings Bank
Kristina MacLaughlin, Passumpsic Bank
Mike Moloney, Kennebunk Savings Bank
Erin Nelson, Norway Savings Bank
Elizabeth Olsovsky, Old Point National Bank
Mike Parisi, Ledyard National Bank
Alison Pearson, Ledyard National Bank
Tammy Perkins, CFTEA
Susan Perry, Union Bank
Betsy Pinkham, Kennebunk Savings Bank
Al Piombino, Independent Contractor
Katrina Randlett, NH Mutual Bancorp
Jodi Robinson, Kennebunk Savings Bank
Pam Sanderson, Passumpsic Bank
Wendy Schors, Machias Savings Bank
Rebecca Smith, Bangor Adult & Community Education
Jennie Sobecki, Focused Results
Cynthia Stuart, Stuart Consulting
Banquet Speakers
Special Guest Speaker
Joe Happnie, MEMIC &
CFTEA Board Member
June 9, 2020
Lisa Holt
Partners Bank
June 10, 2020
Hilton Garden at Riverwatch, Auburn,
Maine
June 16, 2020
Capitol Plaza, Montpelier, Vermont
June 17, 2020
The Beal House, Littleton, New Hamp-
shire
June 18, 2020
Shanna Emanuel
Claremont Savings Bank
July 16, 2020
Machias Savings Bank
Mary Swift, Kennebunk Savings Bank
Chelsea Toce, Merrimack County Savings Bank
Danelle Weston, Bangor Adult & Community Education
Deb Williams, Northfield Savings Bank
Joe Witt, Old Point National Bank
Scott Woodard, Independent Contractor
4
Academic Year in Review
This year has been one like no other for our non-profit and organizations
across the globe. As our students reach the end of the academic year, it is
important to pause and focus on the incredible support of community leaders,
like you and your organization. The continued investment in our non-profit
has allowed the creation of and access to the best in professional develop-
ment from dozens of organizations, including the United States Senate
Committee on Aging and educators from Harvard and M.I.T.
CFTEA prides itself on a high level of customer service as we continually up-
date materials to provide the best experience for your employees. Our ties to
local and state colleges as well as nationally recognized continuing education
credits provide additional career development opportunities.
Annual Accomplishments
CFTEA received GuideStar’s Platinum Seal of Transparency for our important work in the community as well as workforce and career development. Thank
you for working with us and helping us reach this impressive goal! A huge congratulations to our board of directors for charting our non-profit course in 2020 and beyond!
CFTEA’s collaborative connection with the Society of Human Resource Management continues our strong commitment to supporting HR goals, such as workforce development and employee career paths.
CFTEA’s membership with the Maine Association of Non-Profits allows us to be a part of this growing network of nonprofits, for-profits, and individuals who are advancing, connecting, and strengthening our state
by investing in the leadership, voice, and organizational effectiveness of nonprofits.
5
Academic Year in Review
CFTEA continues to invest in updates that allow for a quality experience in our
community. Questions? We are happy to help provide further information.
Direct input into semester course offerings in your local area.
Hands on customer service supporting the enrollment, technical, learning and
awards process. CFTEA is highly committed to the personalized assistance in
navigating our vast course offerings resulting in 96% of students recommend-
ing our learning experience to others. The sole purpose of CFTEA and our
dedicated employees is to provide personalized assistance and education to
help others succeed.
Centralized student transcripts allowing for a single point of contact in working
toward multiple certificates and diplomas from a variety of learning
opportunities.
Updated website – with full search capability and links to course descriptions.
Career Paths – our certificates, certifications and diplomas have expanded to
include twenty-seven new careers paths – and that number keeps growing
with direct feedback and construction from subject matter experts from your
organization.
Dedicated and personalized assistance for guidance related to college credit
transfers and nationally recognized degrees.
Multiple channels for course offerings to meet the unique organizational and
student needs of the modern student. Live, Seminars, Guided Learning, Self-
Paced, Webcourse, Instructor Led Online, Webinars and In-House offerings
with professionals teaching professionals and access to a subject matter
expert instructor.
6
Academic Year in Review
CFTEA replay – Taking a certification exam can be stressful, costly and re-take
exams cost even more. To help reduce the cost and continue to give back,
CFTEA has developed a program that allows for one free re-take. This is an
amazing value and safety net for students and organizations financially sup-
porting their career development.
No additional administration fees for any training.
Updated Certificates, Certifications and Diplomas with direct input from subject
matter experts to ensure accurate and relevant career development.
Personalized support for college credit transfer evaluation and degree programs
in banking.
Scholarship Opportunities and free course offerings.
Access our full range of learning partners to gain certificates, certifications and diplomas: ACAMS, ATD, American Bankers Association, Ascensus, Axios, Cengage Learning, DiCara Training, DiSC, eEnsight, Hondros Learning, Logical Operations, McGraw-Hill, MindEdge Learning, New Horizons Learning, OnCourse Learning, Scott Woodard Consulting, Simply Put LLC, Stuart Consulting, Total Training Solutions and more! CFTEA provided the foundational program for community workforce development to support diversity and opportunity in banking. This program using ABA materials has been highlighted in the local news media as an outstanding example of community financial institutions collaborating to train, certify and supply a qualified workforce. This program is provided at four adult education locations in Maine and continues to grow national interest as a means of supporting our local financial institutions and ABA.
Representatives from our financial institutions helped to deliver the program’s
offerings, which includes courses dealing with being a teller, customer services,
computer skills and business writing, basic math and cash handling, personal finances,
and job search strategies.
7
2019-2020 Spotlights on Success—
What Is Your Story?
A sincere thank you to our students that shared their educational career stories on our
Facebook page. We want to recognize their willingness to share and the inspiration
they provide to others. Check them out!
Would you like to share your unique journey with CFTEA? Please contact, Executive
Director, Andrew Lederer at [email protected].
Alexandra Johnston
Damariscotta Bank
& Trust
Amanda Brooks
Passumpsic Bank
Amanda Pollard
Chesapeake Bank
Barbara Berinato
Norway Savings
Brianna Critch
Claremont Savings
Bank
Candy Pendleton
Bar Harbor Bank
& Trust
Christina Clewey
Infinity Federal
Credit Union
Corinne McNeal
Passumpsic Bank
Dawn Larrabee
The County Federal
Credit Union
Deanne Guay
Passumpsic Bank
Denelle Noyes
Passumpsic Bank
Hannah Boivin
Franklin Savings Bank
Jarod Dos Santos
TowneBank
Jennifer Rackliffe
Franklin-Somerset
Federal Credit Union
Jessica Cash
Mechanics Savings
Jessica Russell
Union Bank
Jill Tetrault
Kennebunk Savings
Bank
Jillian Porter
Partners Bank
Julia Stoia
Meredith Village
Savings Bank
Kimberly Ferebee
TowneBank
Kory Cantin
Union Bank
Lani Smith
Machias Savings Bank
Marcie Hart
Ledyard National Bank
Mason Gilmer
Farmers & Merchants
Bank
Meagan Halliday
Damariscotta Bank
& Trust
Michael Shoykhet
Infinity Federal
Credit Union
Rayanne West
Bath Savings
Institution
Rebecca Gregoire
Partners Bank
Sarah Boudreau
Saco & Biddeford
Savings Institution
Shanna Emanuel
Claremont Savings
Bank
Schauna Schmidt
Bar Harbor Bank
& Trust
Tim McDaniel
TowneBank
Zachary Young
Septic Designs of NH
8
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Atlantic Bay Mortgage Group
Nancy Hines
Modern Classroom Certified Trainer
Bangor Adult & Community
Education
Danielle Watson
Today’s Teller Certificate
Jessica McPherson
Today’s Teller Certificate
Bank of New Hampshire
Stephanie Gilbert
BSA and AML Compliance Certificate
Bar Harbor Bank & Trust
Catharina Harding
Sales Essentials Certificate
Universal Banker Diploma
Lisa Allard
Business and Commercial Lending
Certificate
Samantha Parker
Bank Solutions Provider Certificate
Personal Banker Certificate
Bath Savings Institution
Angela Edgecomb
Business Communication Certificate
Loan Processing Certificate
Casey Bedard
Advanced Professional Development
for Supervisors Certificate
Christine Morenzoni
Advanced Professional Development
Certificate
Cynthia Owens
Customer Service Associate Certificate
Jenny Little
Advanced Professional Development
Certificate
Kristi Darby
Bank Solutions Provider Certificate
Consumer Lending Diploma
Customer Service Representative
Certificate
Introduction to Lending Diploma
Personal Banker Certificate
Sales Essentials Certificate
Universal Banker Diploma
9
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Bath Savings Institution
Lindsay Jones
Business Communication Certificate
Loan Servicing Certificate
Loan Servicing Diploma
Megan Smith-Pinkham
Bank Marketing Diploma
Bank Operations Diploma
General Banking Diploma
Introduction to Human Resource
Management Diploma
Nicole Brassard
Essential Professional Development
Certificate
Pamela White
Bank Compliance Certificate for
Lending
Valerie Rankins
Supervisor / Team Leader Certificate
Universal Bank Certificate
Benchmark Community Bank
Ashley Lester
Honor Student—Principles of Banking
Camden National Bank
Amy Thompson
Branch Manager Certificate
Brianna Johnson
Call Center Representative Certificate
Customer Service Representative
Certificate
Supervisor / Team Leader Certificate
Universal Banker Certificate
Christina Gagnon
Advanced Bank Teller Certificate
Bank Teller Certificate
Dixie Wallace
Essential Professional Development
Certificate
Kathleen Donohue
Customer Service Associate Certificate
Customer Service Representative
Certificate
Kathryn Korona
Call Center Representative Certificate
Customer Service Representative
Certificate
Supervisor / Team Leader Certificate
Universal Banker Certificate
10
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Camden National Bank
Kathy Miller
Call Center Representative Certificate
Customer Service Representative
Certificate
Supervisor/Team Leader Certificate
Universal Banker Certificate
Lucy Heal
Bank Solutions Provider Certificate
BSA and AML Compliance Certificate
Business and Commercial Lending
Certificate
Customer Service Representative
Certificate
Operational Risk Management
Certificate
Personal Banker Certificate
Trust: Immediate Certificate
Carter Bank & Trust
Kristina Chambers
Honor Student—Principles of Banking
CFTEA
Courtney Fay
Customer Service Representative
Certificate
CFTEA
David Pearce
Business and Commercial Lending
Certificate
Emily Young
Creativity and Innovation Certificate
Erin Hanley
Residential Mortgage Lender Certificate
Kelly Clark
Business and Commercial Lending
Certificate
Meagan Halliday
Certified Modern Supervisor
Tera Hinnant
General Financial Services Diploma
Honor Student—Money and Banking
Chesapeake Bank
Stephanie Tiller
Bank Financial Management Certificate
Claremont Savings Bank
Ann Dewey
Trust—Intermediate Certificate
11
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Claremont Savings Bank
Brianna Critch
Bank Solutions Provider Certificate
Branch Manager Certificate
Supervisor / Team Leader Certificate
Dawn Churchill
Deposit Compliance Certificate
Lending Compliance Certificate
Jennifer Bailey
Certified Modern Supervisor
Rachel Robinson
Bank Financial Management Certificate
Shanna Emanuel
Modern Classroom Certified Trainer
Shannon Hemingway
Project Management for Teams
Certificate
Community National Bank
Ashley Jacobs
Sales Essentials Certificate
Beth Martin
Credit Analyst Diploma
Introduction to Business Analysis
Certificate
Community National Bank
Jane Clark
Modern Classroom Certified Trainer
Jessica Brinkerhoff
General Banking Diploma
Lisa Cooper
Bank Teller Certificate
Certified Modern Banking
Representative
Sales Essentials Certificate
Melissa Tinker
Introduction to Human Resources
Diploma
Sarah Stevens
Bank Solutions Provider Certificate
Tia Judd
Bank Marketing Diploma
Business Communication Certificate
12
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Damariscotta Bank & Trust
Alexandra Johnston
Honor Student—Written
Communication
Modern Classroom Certified Trainer
Brittany Brown
Honor Student—Principles of Banking
Farmers and Merchants Bank
Brooklyn Davidson
Universal Banker Certificate
First National Bank
Kimberly Flaherty
Certified Modern Supervisor
Franklin Savings Bank—Maine
Hannah Boivin
Certified Modern Banking
Representative
Foundations in Banking Certificate
Melissa Spencer
Certified Health Savings Professional
Franklin Savings Bank
New Hampshire
Linda Deleel
Business Communication Certificate
Infinity Federal Credit Union
Stephanie Lloyd
Lending Compliance Certificate
Katahdin Trust Company
Allissa Given
Bank Solutions Provider Certificate
Branch Manager Certificate
Angela Graham
Bank Operations Diploma
Business Communication Certificate
General Banking Diploma
Supervisor / Team Leader Certificate
Debra Jacques
Bank Marketing Diploma
Jasmine Rockwell
Business Banking & Commercial
Lending Diploma
Small Business Banker Certificate
Rosemary Langer
General Banking Diploma
Honor Student: Verbal Communication
Kennebunk Savings Bank
Amber St. Peter
Foundations in Banking Certificate
13
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Kennebunk Savings Bank
Allysson Homa
Foundations in Banking Certificate
Amy Esonis
Foundations in Banking Certificate
April Morin
Certified Modern Banking
Representative
Foundations in Banking Certificate
Barbara MacGregor
Foundations in Banking Certificate
Elizabeth Koeninger
Certified Banker
Sales Essentials Certificate
Elizabeth Cushing
Certified Modern Banking
Representative
Erica Beach
Certified Modern Banking
Representative
Foundations in Banking Certificate
Security Awareness Certificate
Jaclyn Jimenez
Certified Modern Banking
Representative
Kennebunk Savings Bank
Janice Goulet
Foundations in Banking Certificate
Jennifer Kearns
Honor Student—Written
Communication
Jill Tetreault
Certified Modern Banking
Representative
Honor Student: Legal Foundations in
Banking
Kate Pinon
Foundations in Banking Certificate
Katie Chauvette
Foundations in Banking Certificate
Kayla Emery
Certified Modern Banking
Representative
Mariah Lampron
Certified Modern Banking
Representative
Foundations in Banking Certificate
Maureen Gaudette
Security Awareness Certificate
14
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Kennebunk Savings Bank
Meghan Hamilton
Foundations in Banking Certificate
Michaela Albano
Universal Banker Certificate
Mike Lavigne
Foundations in Banking Certificate
Samantha Rose Ellia
Bank Solutions Provider Certificate
Sara Noonan
Certified IRA Specialist I
Lake Region & Fryeburg Area
Adult Education
Andrew Legere
Today’s Teller Certificate
Meredith Knowlton
Today’s Teller Certificate
Rodrigo Cazunga
Today’s Teller Certificate
Sabastiao Sampaio
Today’s Teller Certificate
Ledyard National Bank
Amy Marshall
Honor Student: Principles of Banking
Ledyard National Bank
Catherine Sims
Project Management for Teams
Certificate
Heather Ely
Branch Manager Bootcamp Certificate
Marcie Hart
General Banking Diploma
Advanced Financial Services Diploma
Robin Hodgdon
Introduction to Lending Diploma
Victoria Schettino
Loan Operations/Mortgage Diploma—
LNB
Machias Savings Bank
Amanda Tupper
Small Business Banker Certificate
Clint Mercer
Honor Student: Verbal Communications
Danielle Violette
Sales Essentials Certificate
Elizabeth Bonney
Honor Student: Principles of Banking
15
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Machias Savings Bank
Eryn Meeker
Business and Commercial Lending
Certificate
Grace Braley
Human Resource Management
Certificate
Jacob Soucy
Bank Teller Certificate
Jessica Giles
Small Business Banker Certificate
Kali Boulier
Residential Mortgage Lending
Certificate
Kaycie Campbell
Essential Professional Development
Certificate
Sales Essentials Certificate
Lucille Bragg
Advanced Financial Services Diploma
Essential Professional Development
Certificate
Introduction to Lending Diploma
Mallory Bakutis
Sales Essentials Certificate
Machias Savings Bank
Marilyn Leighton
Essential Professional Development
Certificate
Megan Austin
Essential Professional Development
Certificate
Sandra Caston
The Effective Manager’s Toolbox
Certificate
Tiffany Tupper
Essential Professional Development
Certificate
Tyler Nevells
Basics of Leadership Skills Certificate
Mascoma Bank
Amanda Roberts
Branch Manager Bootcamp Certificate
Ann Koloski
General Banking Diploma
Carrie Kellow
Branch Manager Bootcamp Certificate
Jane Clifford
Advanced Financial Services Diploma
Bank Operations Diploma
16
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Mascoma Bank
Lisa Beausoleil
Branch Manager Bootcamp Certificate
Mariah Davis
Non-Profit Management Certificate
Peggy Dionne
Creativity and Innovation Certificate
Scott Anderson
Branch Manager Bootcamp Certificate
Zachariah Johnson
Branch Manager Bootcamp Certificate
Mechanics Savings Bank, A
Division of Maine Community Bank
Denise Bouchard
Universal Banker Certificate
Jessica Cash
Foundations in Banking Certificate
Meredith Village Savings Bank
Carole Ingham
Honor Student: Principles of Banking
Julie Stoia
Honor Student: Principles of Banking
Meredith Village Savings Bank
Melissa Ricker
Honor Student: Legal Foundations in
Banking
Merrimack County Savings Bank
Diana Freeman
Honor Student: Residential Mortgage
Lending
Rachel Kidder
Honor Student: Written
Communication
National Bank of Middlebury
Elizabeth Sabourin
Honor Student: Residential Mortgage
Lending
New Dimensions Federal Credit
Union
Sean Fluet
Business Banking & Commercial
Lending Diploma
Credit Analyst Diploma
Small Business Banker Certificate
17
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
New Hampshire Mutual Bancorp
April Marl
Honor Student: Residential Mortgage
Lending
Katrina Randlett
Modern Classroom Certified Trainer
Northeast Bank
Lloyd Sweetser
Certified Modern Supervisor
Nancy Lowell-Cunningham
Certified Modern Supervisor
Tiffany Theriault
Professional Communication Skills
Certificate
Northeast Credit Union
Peter Joslin
Modern Classroom Certified Trainer
Northfield Savings Bank
Andy Tuttle
Honor Student: Principles of Banking
Anthony Matz
Branch Manager Bootcamp Certificate
Del’Rae Merrill
Branch Manager Bootcamp Certificate
Northfield Savings Bank
Douglas Emery
Branch Manager Bootcamp Certificate
Dustin Gile
Introduction to Lending Diploma
Ellen Weigel
Branch Manager Bootcamp Certificate
Heather Sheridan
Residential Mortgage Lending Diploma
Jessica DeFreest
Bank Operations Diploma
General Banking Diploma
Olivia Reed
Universal Banker Certificate
Stephanie Riggs
Sales Essentials Certificate
Norway Savings Bank
Abby Inman
Advanced Professional Development
Certificate
Essential Professional Development
Certificate
Alicia Taylor
Essential Professional Development
Certificate
18
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Norway Savings Bank
Cheryl Powers
Essential Professional Development for
Supervisors Certificate
Modern Classroom Certified Trainer
Christopher Wilcox
Universal Banker Certificate
Darci Hamm
Business and Commercial Lending
Certificate
Joy Willard
Introduction to Lending Diploma
Lucas Craig
Universal Banker Certificate
Lynsie Duricko
Certified Modern Supervisor
Essential Professional Development for
Supervisors Certificate
Matthew Gonyea
Universal Banker Certificate
Mikayla Fortin
Advanced Professional Development
Certificate
Nicole Steinhagan
Universal Banker Certificate
Norway Savings Bank
Pamela Veilleux
Introduction to Lending Diploma
Sarah Porter
Certified Modern Supervisor
Sarah Vermette
Universal Banker Certificate
Victorya Gavett
Advanced Professional Development
Certificate
Bank Solutions Provider Certificate
Personal Banker Certificate
Old Point National Bank
Ashley Jones
Certified Modern Supervisor
Casey Stephens
Honor Student: Principles of Banking
Christy Hunt
Certified Modern Supervisor
GraceAnne Wilhelm
Honor Student: Human Resource
Management
Introduction to Human Resources
Diploma
19
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Old Point National Bank
Katie Graham
Honor Student: Principles of Banking
Leesa Conley
Certified Modern Supervisor
Liliana Scott
Certified Modern Supervisor
Maria Harvey
Honor Student: Principles of Banking
Patricia Chapman
Certified Modern Supervisor
Sarah Brooks
Certified Modern Supervisor
Tera Hinnant
Introduction to Financial Services
Certificate
Tracey Bareford
Certified Modern Supervisor
Partners Bank
Amanda Elliston
Certified Modern Supervisor
Ann Deprey
Certified Modern Supervisor
Partners Bank
Antonio Arango
Certified Modern Supervisor
Beth Leach
Commercial Lending and Financial
Knowledge Certificate—PBIH
Bridget Danis
Introduction to Leadership Certificate
Catherine Chen
Introduction to Leadership Certificate
Cathy Buffum
Certified Modern Supervisor
Charlene Conant
Advanced Bank Teller Certificate
Customer Service Experience
Certificate
The Sales Experience Certificate
Cheryl Ann Ryder
Certified Modern Supervisor
Cindy Greenlaw
Certified Modern Supervisor
Crystal Callahan
Customer Service Associate Certificate
Crystal Lambert
Certified Modern Supervisor
20
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Partners Bank
Darleen Dupuis
Sales Essentials Certificate
Faith Smith
Certified Modern Supervisor
Jillian Porter
Business Communication Certificate
Certified Banker
Certified Modern Supervisor
Customer Service Representative
Certificate
Sales Skills Certificate
Universal Banker Certificate
Julie Towle
Sales Essentials Certificate
Julie Kelley
Certified Modern Supervisor
Katie Braunschweig
Certified Modern Supervisor
Sales Essentials Certificate
Kimberlee Nance
Banking Customer Service Experience
Certificate
Customer Service Associate Certificate
Customer Service Representative Certificate
Leadership Development Certificate—PBIH
Partners Bank
Kimberly Weaver
Certified Modern Supervisor
Kristina McGee
Certified Modern Supervisor
Linda Cates
Sales Essentials Certificate
Lisa Holt
Certified Modern Supervisor
Online Learning Certificate
Today’s Workplace Certificate
Michelle Duling
Certified Modern Supervisor
Michelle Glass
Certified Modern Supervisor
Patti Thibeault
Certified Modern Supervisor
Rachel Perez
Certified Modern Supervisor
Human Resource Management
Certificate
Rebecca Gregoire
Certified Modern Supervisor
Rebecca Smith
Certified Modern Supervisor
21
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Partners Bank
Sara Hammond
Essential Professional Development for
Supervisors Certificate
Sharon Waterhouse
Certified Modern Supervisor
Shelley Quandt
Certified Modern Supervisor
Tina Bailey
Certified Modern Supervisor
Tyler Traves
Sales Essentials Certificate
Passumpsic Bank
Alycia Vosinek
Modern Classroom Certified Trainer
Amanda Brooks
Modern Classroom Certified Trainer
Bonnie Lunn
Advanced CSR Certificate
Bank Solutions Provider
Call Center Representative Certificate
Customer Service Representative
Certificate
Personal Development Certificate
Supervisor / Team Leader Certificate
Passumpsic Bank
Miranda Lyon
Supervision Diploma
Supervisor Certificate
Portland Adult Education
Aphy Nsibu
Today’s Teller Certificate
Christ Mbalazamo
Today’s Teller Certificate
Gabriel Sibomana
Today’s Teller Certificate
Hayfaa Yousif
Today’s Teller Certificate
Innocent Kalala Ilunga
Today’s Teller Certificate
Jean de la Passion Ilunga
Today’s Teller Certificate
Kie Elisee NeninBi
Today’s Teller Certificate
Louisha Annakay Donaldson
Today’s Teller Certificate
Mohammed Baqer
Today’s Teller Certificate
22
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Portland Adult Education
Muetulamba Simao
Today’s Teller Certificate
Nelly Diane Nkurikiye
Today’s Teller Certificate
Tumwine Naboth
Today’s Teller Certificate
Vienna Dunn
Today’s Teller Certificate
Xiaohua Yue
Today’s Teller Certificate
Profile Bank
Lindsey Blake
Supervisor / Team Leader Certificate
Saco & Biddeford Savings
Institution
Alice Kaloyares
Certified Banker
Customer Service Associate Certificate
Davis Bruttomesso
Customer Service Associate Certificate
Debbie Ouellette
Customer Service Associate Certificate
Saco & Biddeford Savings
Institution
Emily Dubois
Customer Service Associate Certificate
Meg Hebert
Honor Student: Principles of Banking
Rachel Taplin
Business Communication Certificate
Human Resource Management
Certificate
Security Federal Bank
Angela Catoe
Customer Service Representative
Certificate
Universal Banker Certificate
Angelena Munguia
Supervisor / Team Leader Certificate
Kathryn Maddox
Bank Teller Certificate
Melanie Taylor
Bank Teller Certificate
Skowhegan Savings Bank
Bethany Poudrier
Security Awareness Certificate
23
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Skowhegan Savings Bank
Kirsten Mathieu
Human Resource Management
Certificate
The Bank of Bennington
Risa Harrington Bacon
BSA and AML Compliance Certificate
The County Federal Credit Union
Dawn Larrabee
Bank Operations Diploma
General Banking Diploma
Honor Student: Verbal Communication
Touchstone Bank
Victoria Moore
Universal Banker Certificate
TowneBank
Aaron Drory
Consumer Lending Certificate
Sales Essentials Certificate
Jalen Neal
Introduction to Lending Diploma
James Sheppard
BSA and AML Compliance Certificate
TowneBank
Jodi Jones
Fraud Prevention Certificate
Katelyn Shannon
Human Resource Management
Certificate
Modern Classroom Certified Trainer
Kirsten Ripley
BSA and AML Compliance Certificate
Kyleya Moses
BSA and AML Compliance Certificate
Latonia Darien-Grundy
BSA and AML Compliance Certificate
Michael LaGrande
BSA and AML Compliance Certificate
Tammy Schultz
BSA And AML Compliance Certificate
Union Bank
Ashley Deuso
Bank Operations Diploma
Bethany Whitcomb
Consumer Lending Diploma
Introduction to Lending Diploma
Supervision Diploma
24
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Union Bank
Celine Pardee
Honor Student: Supervision
Jessica Jaquish
Modern Classroom Certified Trainer
Jessica Russell
Bank Teller Certificate
Banking Customer Service Experience
Certificate
Customer Service Representative
Certificate
Foundations in Banking Certificate
Johnna Gribbin
Honor Student: Money & Banking
Kory Cantin
Introduction to Leadership Certificate
Lucero Tapia Paucar
Honor Student: Principles of Banking
Lynne Hemeon
Bank Teller Certificate
Customer Service Representative
Certificate
Melissa Greene
Modern Classroom Certified Trainer
Union Bank
Rebekah Glen
Bank Marketing Diploma
Bank Solutions Provider Certificate
Branch Manager Certificate
Call Center Representative Certificate
General Banking Diploma
Modern Classroom Certified Trainer
Personal Banker Certificate
Sales Essentials Certificate
Sales Manager Certificate
Sales Skills Certificate
Supervisor Diploma
Supervisor / Team Leader Certificate
Universal Bank Diploma
Taber Ashley
Advanced CSR Certificate
Bank Solutions Diploma
Bank Solutions Provider Certificate
Bank Teller Certificate
Call Center Representative Certificate
Introduction to Human Resource
Diploma
Personal Banker Certificate
Universal Banker Certificate
25
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Union Bank
Tara Donovan
Branch Manager Certificate
Consumer Lending Certificate
Theresa Thibeault
Bank Solutions Provider Certificate
Bank Teller Certificate
Customer Service Representative
Certificate
Personal Banker Certificate
Universal Banker Certificate
Virginia National Bank
Corey Collinson
Business Banking & Commercial
Lending Diploma—VNB
Business Communications Certificate
Sales Essentials Certificate
John Hornsby
Business Banking & Commercial
Lending Diploma—VNB
Business Communications Certificate
Sales Essentials Certificate
Virginia National Bank
William DeMaio
Business Banking & Commercial
Lending Diploma—VNB
Business Communications Certificate
Sales Essentials Certificate
Woodsville Guaranty Savings Bank
Arlene Hite
Branch Manager Bootcamp Certificate
Bonnie Bowen
Certified Banker
Carrie Vogt
Customer Service Associate Certificate
Diana Corey
Branch Manager Bootcamp Certificate
Erin Pasquerillo
Branch Manager Bootcamp Certificate
Janet Wetherbee
Certified Modern Banking
Representative
Katie Choate
Modern Classroom Certified Trainer
Kristen Kilby
Introduction to Leadership Certificate
26
2019—2020 Graduates
This year saw the formation of brand new career paths, updated courses and options
to help unlock the future. This year’s graduates have persevered through an incredi-
bly turbulent time in their career development. We have learned so much about our
collective potential in the last few months as we struggled with the impact of a global
pandemic. Thank you to everyone who has brought us to this point.
Woodsville Guaranty Savings Bank
Natalie Faulkner
Advanced Bank Teller Certificate
Advanced CSR Certificate
Business Communication Certificate
Sarah Frank
Personal Development Certificate
Tina Hodge
Branch Manager Bootcamp Certificate
New Career Paths being
created for:
Commercial Lending
Commercial Loan Assistants
Branch Managers
Board of Director
And more!
We are excited to announce that CFTEA is working on the development of our own
Learning Management System (LMS)! It is a system that is used around the globe for
higher education learning.
This will help students have one place to go for their course information and links,
student transcripts will be available, and auto-notifications will be activated to
communicate with students on progress. Plus, our tests and quizzes will align within
this LMS to provide immediate
feedback and remove any more
paper tests.
Stay tuned for more information as we look toward beginning our system rollout in Fall 2020.
Navigating the Future