Transcript
Page 1: Streamlining goverment business processes with Objective Connect - webinar - March 2014

CROSS AGENCY PROCESSESSurely there’s a more efficient way?

Page 2: Streamlining goverment business processes with Objective Connect - webinar - March 2014

gov2qld

DAVID EADE SENIOR PRODUCT MANAGER

[email protected] @DAVIDJEADE

community

of practice

Page 3: Streamlining goverment business processes with Objective Connect - webinar - March 2014

CROSS AGENCY PROCESSESSurely there’s a more efficient way?

Page 4: Streamlining goverment business processes with Objective Connect - webinar - March 2014

!The key demands for [connected processes] are‘increasingly demanding citizens, newinformation and communicationstechnologies, continuing pressure on publicsector budgets, experimentation with new waysto deliver services, and greater recognition ofthe complexity of social problems and the rangeof expertise from different institutions andsectors required to tackle them.

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Page 6: Streamlining goverment business processes with Objective Connect - webinar - March 2014

AGENDA

FIVE SAMPLE PROCESSES FOUR ROADBLOCKS THREE LESSONS TWO KEY TRENDS ONE SOLUTION

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CROSS AGENCY PROCESSES

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CROSS AGENCY PROCESSES

PROCUREMENT Vendor Management Invoice Capture Correspondence Contract Updates Engagement Terms

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CROSS AGENCY PROCESSES

SENSITIVE INFORMATION Seeking Counsel on Contracts Receiving Advice Inter-Government Healthcare Correspondence

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CROSS AGENCY PROCESSES

PROJECTS Engagement Policy Design Documents Project Plans Correspondence

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CROSS AGENCY PROCESSES

BOARD/EXECUTIVE Committee Documents Board Papers Confidential Matters Report Circulation

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CROSS AGENCY PROCESSES

SUBMISSIONS Budget Submissions Cabinet Submissions Environmental Assessments Development Applications Tenders

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AGENDA

FIVE SAMPLE PROCESSES FOUR ROADBLOCKS THREE LESSONS TWO KEY TRENDS ONE SOLUTION

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Page 15: Streamlining goverment business processes with Objective Connect - webinar - March 2014

STRUCTURE CULTURE TECHNOLOGY ACCOUNTABILITY

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STRUCTURE CULTURE TECHNOLOGY ACCOUNTABILITY

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“Information sharing is essential”.

STRUCTURE CULTURE TECHNOLOGY ACCOUNTABILITY

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AGENDA

FIVE SAMPLE PROCESSES FOUR ROADBLOCKS THREE LESSONS TWO KEY TRENDS ONE SOLUTION

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" + $+ #“THE LAYER OF GOVERNMENT”

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AGENDA

FIVE SAMPLE PROCESSES FOUR ROADBLOCKS THREE LESSONS TWO KEY TRENDS ONE SOLUTION

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MINISTERIAL & CORRESPONDENCE MANAGEMENT

“OVERDUE RESPONSES REDUCED BY 64%, PHYSICAL FILES REDUCED BY 79% …

BUT MOST IMPORTANTLY THE MINISTER IS HAPPY!”

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INVOICE PROCESSING “BEFORE, PROCESSING AN INVOICE COULD

TAKE UP TO 30 DAYS, NOW IT’S 2”.

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CONVEYANCING “THE CONVEYANCING PROCESS REDUCED

FROM 5 DAYS TO 15 MINUTES”.

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Page 55: Streamlining goverment business processes with Objective Connect - webinar - March 2014

AGENDA

FIVE SAMPLE PROCESSES FOUR ROADBLOCKS THREE LESSONS TWO KEY TRENDS ONE SOLUTION

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STRUCTURE CULTURE TECHNOLOGY ACCOUNTABILITY

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Page 60: Streamlining goverment business processes with Objective Connect - webinar - March 2014
Page 61: Streamlining goverment business processes with Objective Connect - webinar - March 2014

gov2qld

DAVID EADE SENIOR PRODUCT MANAGER

[email protected] @DAVIDJEADE

community

of practice

Page 62: Streamlining goverment business processes with Objective Connect - webinar - March 2014