Strategies Solutions and Services for Integrating UCCnet Student Guide
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page i
Table of Contents
Strategies Solutions and Services for Integrating UCCnet ..........................................................................1 "The Leap".....................................................................................................................................................1 The AGSA Mission .......................................................................................................................................3 The Typical Cycle .........................................................................................................................................5 In FACT…we find........................................................................................................................................6 Our Customer's Path ......................................................................................................................................7 Our Customer's Path; Learning.....................................................................................................................8 Our Customer's Path; Education...................................................................................................................9 Our Customer's Path; Acceptance ................................................................................................................10 Our Customer's Path; Procurement...............................................................................................................11 Problems with the Path; Key Learning .........................................................................................................12 Problems with the Path; Decisions ...............................................................................................................13 Adjusting Your Path ......................................................................................................................................14 Adjusting Your Path; Migration ..................................................................................................................15 Taking the next step.......................................................................................................................................16 GETinvolved .................................................................................................................................................17 Initial Set Up; The TPSA...............................................................................................................................18 You Need to assign a GLN............................................................................................................................20 Initial Set Up; UCCnet Environment.............................................................................................................22 Support Information – First-time eRoom ......................................................................................................25 GETinformed.................................................................................................................................................27 Trading Partner Organizations.......................................................................................................................28 What's Next?..................................................................................................................................................30 Trading Partner Companies ...........................................................................................................................35 Setting up Complex Hierarchies....................................................................................................................36 The GTIN/GLN/TM data SYNC key ............................................................................................................39 Global Data Synchronization Network..........................................................................................................41 UCCnet Certified Applications......................................................................................................................42 UCCnet Certified Professional Services........................................................................................................44 Global Standards Management Process.........................................................................................................47 Your Solution Providers Position ..................................................................................................................48 Customer Comments .....................................................................................................................................49 Industry Leader Comments............................................................................................................................50 MORE…Customer Comments......................................................................................................................51 GETinsync.....................................................................................................................................................52 Your Strategic Advisors ................................................................................................................................53 Compressing Implementation Cycles ............................................................................................................54 The Knowledge Benefit.................................................................................................................................55 What is the Position Today? ..........................................................................................................................56 Get on the RIGHT path .................................................................................................................................57 Improved Understanding of UCCnet.............................................................................................................58 The Level of Detail was Appropriate ............................................................................................................59 The Instructor was Knowledgeable ...............................................................................................................60 We would recommend it................................................................................................................................61 Community Training Matrix..........................................................................................................................62 Community Training Programs .....................................................................................................................63 Customer Training Programs.........................................................................................................................65 Our Partner Sponsors.....................................................................................................................................66
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 1
“The Leap”
http://www.agsa.us/
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators.All rights reserved. Permission to reproduce this material , in part or in whole, on your Web site, documents or corporate intranet is granted on a case-by-case basis. Fees and restrictions vary depending upon usage. For rates and availability, contact [email protected]
“The Leap”
Strategies, Solutions and Services for Integrating UCCnet
The Timeline and the leap of Faith.
Strategies, Solutions and Services for Integrating UCCnet
Topic Timing Lecture 60 minutes Practice 00 minutes Total 60 minutes
Copyright and trademark information ©2003 AGSA.US and the Association of Global Standards Administrators are registered
trade names in the United States. All rights reserved. Other company, product, and service names may be trademarks or service marks of others.
The AGSA Mission is built on a shared trust between the AGSA its customers, and its solutions partners, in keeping with this spirit of community we ask that you use the following guidelines to help us in our endeavor:
1. Please forward original works and material to others in its original state whenever possible.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 2
2. Include original works and material as attachments inside of your documents whenever possible including the copyright and trademark information above.
3. Whenever you opt to quote the AGSA its customers, and its solutions partners, use a footnote. This is also a requirement that the AGSA strives to ensure throughout its material.
4. If you are using our material, please forward a copy to us so we can ensure that you have all of the pertinent information you need to complete your goals.
5. If there is anything else you need to make your material as effective as possible, let us know. We either already have material for your team or can make it available to you relatively quickly
6. Lastly, back up any statistical or evidentiary facts with direct evidence in other words quote your sources and footnote them.
Business relationships
This material may contains links or references to others including documents and Web sites, the AGSA not responsible for the privacy practices or the content of such documents and Web sites and makes no representations whatsoever about any other documents and or Web sites which you may have access to through this material.
Important Student Contacts Uniform Code Council Customer Service:
Uniform Code Council, Inc. 7887 Washington Village Drive, Suite 300 Dayton, OH 45459 937-435-3870 937-435-7317 [email protected] Monday - Friday 8:00 a.m. to 6 p.m. EST
UCCnet Support Center Contact Information: The UCCnet Support Center is open 24 hours a day, 7 days a week to assist you with any
UCCnet operation. Users inside the continental U.S should call toll free @ 1-877-430-4197. Users outside the U.S. should call 413-499-5491 (remember to use US country code when dialing).
You can also email the Support Center at [email protected]
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 3
The AGSA Mission
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
The AGSA Mission
Our Mission – Our mission is to support the effective use of global
standards through the education and support of our member associates and their parent organizations.
– LANSA is an AGSA Member Associate20 Active Solution Partners100 Active Trading Partners
www.agsa.us
Our Mission
Our mission is to support the effective use of global standards through the education and support of our member associates and their parent organizations. The Association of Global Standards Administrators, our members and their teams personify the spirit of the Global Standard initiatives in the application of these standards in their daily roles, now and in the future. Our steadfast commitment to the Global Standards process, our Trading and Alliance partners and our associate and corporate members in the pursuit of these goals is consistent with our belief in the global standards that we support and the commitment of the global standards community to enhance the global supply chain management process.
Company Profile
Chartering the Association of Global Standards Administrators is Thomas A. Smith. Mr. Smith is a graduate of Rutgers University School of Business in Camden with a specific focus on Global Business Management, Marketing and Administration. Mr. Smith is an accomplished provider of sales, customer service, and marketing training in the Consumer Products Goods Industry and in particular in the support of global
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 4
business initiatives and has spent the past 20 years continuously devoted as a professional business manager in progressive business environments specific to Consumer Goods and related technologies.
Contact Information Our history of interaction with globally recognized companies and many others have illustrated the need for neutral party support and training mechanisms for companies and individuals involved in making global standards in practice a reality. Please let us know if there are any additional standards or commerce support needs that are unsupported elsewhere in your trading community.
Telephone
609-634-2365 Postal address Electronic mail
General Information: Sales: [email protected] Customer Support: [email protected]
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 5
The Typical Cycle
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
The Typical Cycle
Your cycle may be a long one.
Typically you have heard about UCCnet…
…and… feel that you don’t have enough information to get started.
The Business Cycle
The business cycle begins with an introduction to the “New Functionality”, Typically as with most ‘systems integration cycles the introduction turns into a buying cycle for a lot of supply chain customers.
UCCnet Countdown to Compliance Calendar
Shaw's 01/03 Hy-Vee 04/03 Ace 05/03 Wegman's 07/03 Foodlion Home Depot 12/03 Lowe's 12/03 Wal-Mart 01/04 Source AGSA.US, UCCnet Countdown to Compliance Calendar www.agsa.us
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 6
In FACT…we find
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
In FACT…we find
Our customers Understanding may not be in line with the products or services in the market place.
Meaning…our customers cannot tell whether the product or service offering is a Duck or a Goose.
Frequent Missed Steps
Our customer base tell us that they have failed to execute in key productive opportunities in the business cycle because of a lack of team understanding of the project at hand.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 7
Our Customer’s Path
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Our Customer’s Path
The Path is essentially a LEAP
The Trading Partners success IS in the Hands of their Solution Partner
L E A P
Stages of Readiness
These are the stages we have described for the community over and over in many lectures across the country this year (2003). We have shown this to retailers, suppliers and solution partners. Over 200 in all. Our analysis of the adoption process is based on roughly three years of observational research, following the time it takes from when we first hear a customer name to when they actually install a solution.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 8
Our Customer’s Path; Learning
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Our Customer’s Path; Learning
Learning
The Trading Partner has heard of UCCnet however does not understand how this new initiative fits with their current business.
L
Learning
Learning takes place in a number of ways for trading partners. In the case of UCCnet its through trade publications and industry information through both the formal and informal information networks.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 9
Our Customer’s Path; Education
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Our Customer’s Path; Education
Education
E The Trading Partner begins to get informed by attending events and going to free information sessions.
6 Month Period
Education
Education, likewise also take place in a number of instances for the trading partner. Through Trade shows and other associations along with meetings and webinar sessions with solution providers. Many of these are strictly dressed up sales calls. Although they serve a purpose in the community, and that is to drive interest, the market is to vast and the subject to complex to ever gain a full understanding of the UCCnet initiative and its potential to the trading partners core operation in these venues.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 10
Our Customer’s Path; Acceptance
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Our Customer’s Path; Acceptance
Acceptance
AThe Trading Partner begins to accept that they have start doing something.
6 Month Period
Acceptance
Once the partner accepts that all of his or her trading partners, peers and associates are beginning to do something with the UCCnet initiative, the partner begins considering options and seriously attending meetings and gathering information to decide whether to build or buy a solution.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 11
Our Customer’s Path; Procurement
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Our Customer’s Path; Procurement
Procurement(buy)
PThe Trading Partner starts to process all of the information they have gathered and begin to make business decisions.
This is when the trading partner will typically sign their TPSA.
(After 18 months)
6 Month Period
Stages of Readiness
Note that the stages that it take for a partner to act take place slowly, generally over an 18 month period. We see this same process take place again and again and within multiple industries. This is, in our estimation the current adoption rate as it pertains to UCCnet software solution entering the marketplace today.
Procurement Finally we are at the procurement stage, the trading partner begins to outline what he has discover over the past 18 months in many cases and starts the process of interviewing perspective solutions. This is the beginning of a whole new cycle and not just the end of one cycle. The partner is now confronted with the reality that there are many types of solutions and many providers. All of these providers have “branded” their individual offerings and may use terms that are quite different from one another yet describe the same or similar functionality. How will the partner choose the RIGHT solution?
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 12
Problems with the Path; Key Learning
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Problems with the Path; Key Learning
The Customer’s KEY Learning
E The Free Session is really a Sales Call
Missing key facts.
Further Extending YOUR Implementation Cycle.
L
Key issues with the current cycle
The free session is yet another sales call. Key facts may be missing from the proposed solution, or at the very least the trading partner is not able to recognize this. Further, one solution looks to be just like another, after all, these sales associates are good at what they do, as well they should be. By the time the sales call is over all of the trading partners in the session are nodding their heads and agreeing with the speaker. He has a solution. But does the trading partner recognize or understand the problem?
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 13
Problems with the Path; Decisions
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Problems with the Path; Decisions
We need to move the “investment” decision closer to the beginning of the cycle
EL
Complete Adoption (300,000 Trading Partners)
77 Solution Partners(Supply)
1400 Trading Partners
(Demand)
P1
P2
Instructor Notes:
We use a Parabola discussion to illustrate both the supply and demand curves for services sought and those rendered. We compare the number of solution providers today against the number of trading partners with UCCnet today. This whiteboard model helps the retailer/supplier/distributor to understand that the best return on investment is that of the earlier adopter methodology. Prices for solutions will go higher before they go lower over the period of time that it take the entire trading partner community to come on board with their solution to UCCnet. The value gained from the onset of as an “early” adopter will be greater than the value of the latter adopter, all things being equal under the graph. The higher returns can be found at the beginning of the cycle.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 14
Adjusting Your Path
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Adjusting Your Path
E
Attend MORE Free Services and Sessions?
L
Path Adjustment
Adjusting your path is more than just attending specific free programs. Narrowing your “search” in this way may eliminate a quality solution. Understanding the issue should become your primary concern.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 15
Adjusting Your Path; Migration
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Adjusting Your Path; Migration
E
Migrate toward activities with a defined Return on Investment (ROI)
– Solidify Knowledge– Solidify Commitment– Solidify Investment
Quality and Neutral Education
Understanding the UCCnet business process from the inside, out will assist you in selecting “quality” partners. Neutral training solidifies your knowledge and dispels the many rumors and myths that may have been passed to you. Commitment to a quality education program will solidify not only you commitment to the initiative, but ensure that your investment decisions are fact based decision made with the care that should be undertaken with such powerful initiatives.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 16
Taking the next step
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Where do we start?
GETinvolved
GETinformed
GETinsync
Taking the next step
Taking the Next Step
Topic Timings Lecture 15 minutes Practice 5 minutes Total 20 minutes
Manufacturers Your Retail Customer and your management team have told you that UCCnet is an important part of your business initiative. And, you have also heard that UCCnet is the wave of the future. Well, the facts speak for themselves; UCCnet is indeed the future of Global Commerce.
Retailers Your management teams have indicated that UCCnet is an important part of your business initiative. And, you have also heard that UCCnet is the wave of the future. Well, the facts speak for themselves; UCCnet is indeed the future of Global Commerce.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 17
GETinvolved
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Start with The Association of Global Standards Administrators.
– Our team of expert representatives will bring your team up to speed quickly on UCCUCCnetnet, the global community, partner events and much more.
Including how to get through the Trading Partner Subscription Agreement.
GETinvolved
Manufacturers and Retailers
SO, where do you turn? What will you need to do? Right now, you don’t know what you don’t know and you NEED to know about UCCnet Where do you go from here?
The First Step is to GETinvolved Sign a TPSA The Trading Partner Subscription Agreement really is the first step. If your Management team has asked that you get on board with UCCnet and you do not know where to start, your solution is simple and your path is clear. The Trading Partner Subscription Agreement begins here: Click into the UCCnet online application form and file it electronically. Your path begins here: https://www.uccnet.net/portal/servlet/TPApplicationServlet?mode=RegAndApply Click into the UCCnet online application form and file it electronically.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 18
Initial Set Up; The TPSA
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Initial Set Up; The TPSA
UCCnet has an online step-by-step application for the Trading Partner Subscription Agreement
Get to it from UCCnet’s KNOWLEDGEbase
The process takes less than 10 minutes
Footnotes :
Subscription page for UCCnet: https://subscribenow.uccnet.org/uccnet_application/
Footnotes :
Subscription page for UCCnet: https://subscribenow.uccnet.org/uccnet_application/
Initial UCCnet Set Up
The first step is for UCCnet to setup your corporate information and a user ID. This will provide you with access to the UCCnet system. UCCnet derives this information you send to UCCnet when you initially subscribe. UCCnet has an online step-by-step application that takes generally less than 10 minutes to complete. Note of caution, verify all entries before proceeding ensure that all information entered is accurate and up-to-date. This information is gathered at the point of entry, the Trading Partner Service Agreement (TPSA)
Company information Company Global Location Number (GLN)
(GLN is not required for the TPSA, but is required for service activation) Your contact information System administrator contact information Billing contact information
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 19
Gross annual sales revenue Additional service options needed (2) UCCnet now provides the following payment options: Credit card Check
Source: https://subscribenow.uccnet.org/uccnet_application/
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 20
You Need to assign a GLN
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
You Need to assign a GLNGTIN/GLN Construction
ResCompany Identifier
Assigned Identifier
Check Digit
Company ID 828735UPC - (12) 828735 00001 XGLN -(13) 0 828735 00000 XGTIN -(14) 00 828735 00001 X (Each) GTIN -(14) 20 828735 00001 X (Pack) GTIN -(14) 40 828735 00001 X (Case) GTIN -(14) 60 828735 00001 X (Pallet) GTIN -(14) 80 828735 00001 X (Container)
Help with GTIN Allocation and Construction:
Help with GTIN allocation rules can be found in the UCC eRoom.
What are GTIN Allocation Rules? Rules for when EAN.UCC member companies which enable member companies to assign new GTINs based on product changes such as brand name, package design, and content promotions, language cluster, etc.)
Rules exist today at two levels: Generic rules for all industry Specific rules for the FMCG and Hard Lines industries Opportunity for other industry specific rules such as apparel and healthcare
Where are the GTIN Allocation Rules?:
Reference: http://eroom.uc-council.org/eroom/facility
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 21
Login: name / password as guest / guest Enter: Time zone at the prompt Choose the Web Interface method Find: Physical Technical Requirement Group (PTRG) eRoom Find: 1) GTIN Allocation Rules Approved! Open: Rules document Begin: Implementing
Help is also available from Uniform Code Council Customer Service:
Uniform Code Council, Inc. 7887 Washington Village Drive, Suite 300 Dayton, OH 45459 937-435-3870 937-435-7317 [email protected] Monday - Friday 8:00 a.m. to 6 p.m. EST
Student Notes Write Down your Company identifiers here: Remember the length of you number can be anywhere from 6 to 8 digits, Older companies tend to start with one or more zeros and newer organizations tend to have higher starting numbers. Company Name Identifier Verified _____________ __________ _______ _____________ __________ _______ _____________ __________ _______ _____________ __________ _______ _____________ __________ _______ Call the UC-Council Support desk at 937-435-3870 during the next break and verify your company Identifiers
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 22
Initial Set Up; UCCnet Environment
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Initial Set Up; UCCnet Environment
This is the information which will be set up in UCCnet by the UCCnet System Administrator
Student Notes
Students should note the information gathered by UCCnet at this point is also used for setting up identities in production as well as the TESTregistry environments. Although this is public information and not passed specifically to solutions partners by the standards bodies it is indirectly available to them through UCCnet as well as TESTregistry.
Intended Use It is important to understand the purpose of UCCnet so that your intended use of the Foundational Service is in compliance with that purpose. “The mission of UCCnet is to provide value by enabling the formation of collaborative relationships through an electronic trading capability, allowing trading partners served by the UCC to have synchronized EAN•UCC item information, as well as access to compliant business applications and services. UCCnet facilitates this mission by providing access to the UCCnet Global Registry and UCCnet Global Hub.” Source: UCCnet Acceptable Use Policy, http://customersupport.uccnet.net/forms/AUP.doc
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 23
Solicitation The fact that this information is posted through the global registry may have the unwanted effect of solicitation, in other words the primary contact to be inundated with solicitations for UCCnet solutions. It is possible to take precautions to avoid the undesirable effect. This could include a primary team contact for UCCnet that is well planned for such contact or a distributed mailbox for email. Which could be used to disperse email throughout the internal team.
Privacy UCCnet takes specific precautions to protect the privacy of UCCnet users and the security of data stored on UCCnet computers utilizing recognized industry standards and best practices. This is an active process and security mechanisms change over time as new threats to security emerge. As a user, it is important to keep in mind that: • No security mechanism can protect against the improper behavior of authorized users • No security mechanism is failsafe. UCCnet subscribers are also encouraged to carefully assess the value and sensitivity of their own data, and take any additional steps to protect it in ways that they deem necessary. All users of UCCnet should make sure that their actions do not violate the privacy of other users Source: UCCnet Acceptable Use Policy, http://customersupport.uccnet.net/forms/AUP.doc
SYNCpoint Basics SYNCpoint is the Internet browser based interface into UCCnet foundational services. SYNCpoint can provide all of the required functionality and is intended as a supplement to the Machine-to-Machine access method. It provides the user with a quick and easy to follow visual representation of the UCCnet services. A user can also view and administer their organizational information and item details. SYNCpoint also enables users to effortlessly perform the following functions: • Set up initial users • View organizational structure • Complete initial training and certain test item maintenance to improve comprehension of the core functionality • Ongoing QA and verification of batch work. Source: UCCnet Acceptable Use Policy, http://customersupport.uccnet.net/forms/AUP.doc
Changes for Error Corrections In extreme cases of user error, trading partner data may need to be physically removed or corrected inside the production environment of the UCCnet Global Registry. UCCnet has the ability to purge entire GLN’s and un-list partial or specific GTIN’s. When “Un-listing” specific GTIN’s, UCCnet will change them to unlisted and it is the trading partner’s responsibility to delete them utilizing system functionality. Custom work will be considered on a case-by-case basis and cost estimates will be provided prior to completion. The costs are subject to change without notification.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 24
UCCnet Fee Schedule for Error Corrections
The charges are per hour, per GLN and are calculated as follows for Item mistakes in the production environment: Un-list Purge Personnel 1100.00 1800.00 Computer usage 175.00 175.00 QA of results 125.00 125.00 TOTAL HOURLY $1400.00 $2130.00
Terms Defined Trading Partner
Identified by a GLN (Global Location Number) The highest level of the corporate structure with overall responsibility for all subordinate organizations
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 25
Support Information – First-time eRoom
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Support Information – First-time eRoom
Student Guide
Check through your handout material for points or question that you may have. This is a good point to get answers to the questions that you have concerning this material.
UCCnet Support Center Contact Information: The UCCnet Support Center is open 24 hours a day, 7 days a week to assist you with any UCCnet operation. Users inside the continental U.S should call toll free @ 1-877-430-4197. Users outside the U.S. should call 413-499-5491 (remember to use US country code when dialing). You can also email the Support Center at [email protected]
eRoom Login Screen The eRoom URL is: “http://eroom.uc-council.org” Each company will be issued a single User ID, which will be a shared account for all within your company to use
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 26
The password will be provided to your company’s contact person to distribute to everyone else within your company.
Gaining Access to eRoom
Your Company’s primary contact for UCCnet should have this ID for you have trouble accessing the eRoom or need to regain you ID call the UCCnet Help Desk
Instructor Notes
Point out when going into the eRoom for the first time the user will be prompted with a choice of venue, either a browser based application or one that allows fluid interaction using a plug in Browser based is the better choice for the typical eRoom user whereas the Plug in allows documents editing on your desktop which can then replace the existing documents ion eRoom. The Plug in is generally used when interacting with a given process where the user has responsibility for a set of documents as when involved in group development projects such as the UAC. eRoom is where you will go to find the most up-to-date documentation for upcoming releases. You can review meeting minutes and presentations from recent UAC meetings. Reinforce “single User ID per company”. A company’s main UCCnet contact person will be provided the User ID and password. The Help Desk can provide the name of the person who is currently the main contact.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 27
GETinformed
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
GETinformed
Review the UCCnetKnowledgebase Website.
Form Your Core Team.
NEXT.
Go To Training.– Knowledge IS
IMPORTANT
– Faster Implementation
– Cleaner Implementation
– Integral part of a complete solution.
Alliance Partners
Your Business Management team has also indicated that UCCnet is an important part of your future business initiatives. And, you have also heard that UCCnet is the wave of the future. Well, the facts speak for themselves; UCCnet is indeed the future of Global Commerce. Where do you go from here?
The First Step is to GETinvolved Sign Your TPSA The Trading Partner Subscription Agreement really is the first step. If your Management team has asked that you get on board with UCCnet and you do not know where to start, your solution is simple and your path is clear.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 28
Trading Partner Organizations
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Trading Partner Organizations
When you join UCCnet
UCCnet sets up your Trading Partner Organization
UCCnet also Creates a System Administrator for your Trading Partner Organization
Trading Partner Maintenance
Trading Partners can use the Trading Partner Maintenance in SYNCpoint for the business purpose for adding or modifying Trading Partner Information This is a UCCnet function only. Trading Partners can look up and retrieve Trading partner information for themselves and those trading partner which they do business with however they are unable to affect change on this level. Data Elements Trading Partner Information structure that contains: entityIdentifier – identifies trading partner(LENGTH=N/A) tradingPartnerName – Name of Trading Partner (LENGTH= 100, TYPE= s) shortName – Short name of Trading Partner(LENGTH= 24, TYPE= s) primaryContactName – Primary contact Name at the Trading Partner (LENGTH= 25, TYPE= s)
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 29
tradingPartnerStatus - current state of trading partner (LENGTH=10) PENDING – When New Trading Partner is created. ACTIVE – When Trading Partner performs actions such as sign contract etc. In order
perform any activity within UCCnet such as add, Trading Partner must be active. INACTIVE – Trading partner is deleted, it becomes inactive. SUSPENDED – Trading Partner is suspended or canceled.
permittedRoles – This is an expression of the business role this trading partner will play within the UCCnet community. (LENGTH=20)
SU – Supplier DE – Demand
organizationInformation – structure associated with all party definitions. See section 9.16 for a complete definition. membershipInformation – structure that contains: paidMembershipIndicator – Indicates whether membership is paid or unpaid (LENGTH=5) membershipExpDate – Expiration Date for the Membership.
Additionally there are items for additional entity identifiers such as military base ID, where the standard has developed quicker than the UCCnet use of the standard solutions. These may appear from time to time in some of the DTD and schema documents.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 30
What’s Next?
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
What’s Next?
Ever Heard of “Data SYNC II”?How about Core Party Alignment?DO you Understand how this will impact your business for years to come?DO you Understand how to profit from this venture?The AGSA UCCnet Training Programs are the only place specifically designed for your Business to keep you on track
Core Party Alignment
Core party recommendations came out of the Global Commerce Initiative in April of 2001 and were submitted to the EAN.UCC for development into precise standards. With the rapid advancement o the UCCnet protocols and the development of the GSMP this process has take some time and is still in process with respect to the development of global schemas for use within UCCnet Global Registry for the explicit registration of parties or locations using XSD or schema. The Implementation Guide for Core Party can be found at the EANUCC site in France. Google would be a good search tool for this document.
Why Core Party Alignment
Core party alignment will become necessary as item synchronization is completed and the community begins to move into more precise discussion on pricing. Although Pricing through the UCCnet initiative can be done today, it is not used for the most part. Precise organizations will b=need to be visible through UCCnet among the trading community to facilitate precise pricing models much in the way we do today because of government
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 31
regulation (dairy) and geographical pricing issues (shipping) not to mention the price and promotional aspects of many products respective to product launches and reintroduction into specific markets.
GLN Replaces DUNS Check with your EDI team. Chances are they received the letter from Wal-Mart in March of 2001 indicating that Wal-Mart was undergoing some restructuring with their purchase orders. The Purchase order changes included use of the GLN instead of the Duns numbers which previously appeared on the order. “Since Wal-Mart is expanding internationally, we must require you to discontinue using the DUNS number and adopt the 13 digit Global Location number. The Uniform Code Council and EAN international govern the GLN, which implements the international location number standards. The GLN primarily affects the EDI 816 document, but will also impact other EDI transactions that require the DUNS number.” Source: Wal-Mart Purchase Order Restructuring guidelines March 2001 Additional information on the Use of GLN may also appear in your ERP system or your EDI translation Tables.
Party in Data Alignment Data alignment is the process for establishing information prior to transactions such as orders, invoices, and despatch advice. Party information can be aligned between buyers and sellers, and referenced as required in orders and invoices. A party (or) location is any legal, functional or physical entity involved at any given point in any supply chain and upon which there is a need to retrieve pre-defined information. A party is uniquely identified by EAN/UCC Global Location Number (GLN). Data alignment is the fundamental component for Simpl-eb. The principles of Simpl-eb call for the use of simple, standard processes across the supply chain. In order to simplify transactions such as order, despatch advice, and invoice, continuous data alignment needs to take place for item, party, price, and terms information. Source: The Implementation Guide for Core Party 2001-04-13 Draft GCI Submission for EAN·UCC standards
Sequence of Messages Party alignment will proceed or occur simultaneously with the alignment of item information. Alignment of terms and pricing is typically dependent on party and item alignment. In other words, party and item alignment are required to put terms and pricing into context. In its simplest form, the seller sends party, item, and price information to the buyer for alignment purposes. This sequence can become bi-directional if the buyer; for example, needs to respond to authorize the item or needs to send store location GLN's to the
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 32
seller. Source: The Implementation Guide for Core Party 2001-04-13 Draft GCI Submission for EAN·UCC standards
Problem Statement: Core Party is one of the early messages in the trade process. Core Party is the process of communicating the initial Core Party data elements describing the seller, buyer and any third party in a trading relationship. This Core Party business process includes communicating the parties’ (supplier, buyer and third party) details such as ,primary party identification, organizational related details, relationship roles and the Core Party attributes. Source: Business Requirements Document For CORE PARTY Version 0.6.0 May 10, 2002 (eRoom)
Audience: The audience of the standards would be any participant in the global supply chain. This would include retailers, manufacturers, service providers and other third parties. Source: Business Requirements Document For CORE PARTY Version 0.6.0 May 10, 2002 (eRoom)
References: Core Party Business Requirements Document, Version 3.1 of May 15, 2001 Core Item and Extension of Relationship Dependent Data, Version 3.1 of 5/15/01 EAN.UCC Global Business Model (Process and Data), October 1999 Java Framework for SIMPL-EDI Requirements Specification, April 2000 Simple-eB (electronic business), March 2000 BPAWG Model of the International Supply Chain Domain (interim report), January 2000 Change Request 01-000011 GEDI PRICAT UCS 816 Organizational Relationships Source: Business Requirements Document For CORE PARTY Version 0.6.0 May 10, 2002 (eRoom)
Terms Defined Core
“Common , reusable, elements across a business process. Can be mandatory or optional. Core is a common denominator upon which extensions are built”. Example: GTIN, Ship To, Date Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Extension
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 33
“Extensions to core represent defined business processes which go beyond core requirements. Optional core data may be used in an extension but are not required. Example: US Grocery extension for Item, VAT Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Context “Context is expressed as classifications drawn from various standards (business sub-process, industry, region and geography, product, legislative.) The idea of Context is that the structure of a piece of business information is defined by the purpose which it serves within a business process, an industry, region etc. Example: An Item can be defined in context of Global for product type FMCG An Item can be defined in context of US Grocery (In that case it will inherit attributes from the Global Context). Some of these attributes may not apply. See Extension definition. Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Simple_eb “Simplified process in a B2B exchange of information that assumes data synchronization” Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Global “Cross-border implementation of business process” . A type of context. Example: Item for Fast Moving Consumer Goods (FMCG) developed with GCI. Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
National “Within-a-border implementation of business process” . A type of Context. Example: Us Grocery requirements Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Business Practice “Specific set of activities or rules within a business process”. Example Cross-docking Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Business Process “An implemented set of common practice agreed to by a trading partner in supply chain”. Example: Plan, Align Data, Order, Pay, Deliver Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 34
Document
“Business data being exchanged in support of business process. It is a named collection of core and extensions” . Source: UC-Council, Align Data Business Modeling Group, Definition of Terms
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 35
Trading Partner Companies
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Trading Partner Companies
Trading Partners are required to set up their own sub-organizations.
Retailers – Required to set up sub organizations down to the store level.
Suppliers – Currently have no specific organization requirements.
Organization Maintenance
Use Organization Maintenance for the business purpose for adding or modifying Trading Partner Organizations. This is a Trading Partner responsibility. Demand Side Trading partners are required to set up the levels of their organization down to the store level. Supply Side Trading partners do not have such a requirement, however it should be noted that many supply side organizations own different brands, companies, production facilities and profit centers. Depending on the operational functionality of their business considering this difference many supply oriented organizations review how they go to market as they build the organizational hierarchy in the UCCnet service offering. Party information is basic to UCCnet. The Organization records contains all of the specifics relative to a party's data characteristics (basic information and hierarchical structure). One of the major initiatives of the UCCnet service offering is to standardize and register the contents of the party record. Parties have a single owner within UCCnet, the trading partner
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 36
Setting up Complex Hierarchies
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Setting up Complex Hierarchies Is up to YOU and
YOUR team
Organization Maintenance
SYNCpoint users will use Organization Maintenance for the business purpose for adding or modifying Trading Partner Organizations. Field requirements for XML users can be seen below and can also be seen in their entirety in the UCCnet Technical User Guide available in eRoom and in the UCCnet SYNCtrack CD.
Terms Defined partyIdentification – Identifier for party containing GLN and alternate party identifications. GLN is required. UCCnet will also store DUNS+4. orgName – Name of the organization (LENGTH= 100, TYPE= s) shortName – optional short name of the organization. If no short name is entered, the system will create one for use on certain display screens. (LENGTH= 24, TYPE= s)
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 37
•NOTE: Make the long name and short name the same in the exercises orgTypeName – optional code for type of organization
CO – Corporate* NOTE: The corporate designation is only intended for the highest level of the trading partner organization which is set up by UCCnet staff. A Corporate designation while available as a choice is not a valid choice. When set to corporate this designation cannot be later changed in any way.
DC – Distribution Center ST – Store RE – Region AL – Alias DV – DIVISION HC – HOLDING COMPANY MF – MANUFACTORING FACILITY PL – PRODUCT LINE PC – PROFIT CENTER SU – SUBSIDIARY WH – WAREHOUSE
primaryContactName – optional primary contact name for the organization (LENGTH= 50, TYPE= s) orgStatus – optional record status. This field will default to AC if not entered. AC – Active IN – Inactive SU – Suspended PE - Pending orgUnitProfile – The following information relates strictly to the organization being described. address – Line 1 of the address of Organization Unit. (LENGTH= 60, TYPE= s) address2 – optional second part of address. (LENGTH= 60, TYPE= s) city – city where Organization Unit is located. (LENGTH= 30, TYPE= s) state – state or province where the Organization Unit is located (LENGTH= 4, TYPE= s) zip – postal code of the Organization Unit. This code defines the international postal zone. For the United States, this is the zip code or zip + 4. (LENGTH= 15, TYPE= s) phone – phone of the Organization Unit (LENGTH= 15, TYPE= s) fax – optional fax of the Organization Unit (LENGTH= 25, TYPE= s) email – email of the Organization Unit (LENGTH= 80, TYPE= s)
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 38
countryCode – country code of the Organization Unit (LENGTH= 5, TYPE= s)
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 39
The GTIN/GLN/TM data SYNC key
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
The GTIN/GLN/TM data SYNC key
GTIN– The identifier for trade
items, which encompasses both products and services.
GLN– The 13-digit number used
to uniquely identify a any legal, functional or physical entity.
Target Market– Target Market Country
Code (ISO-3166-1)– Target Market Subdivision
Code (ISO-3166-2)
GLN, GTIN, and Target Market
The combination of GTIN, GLN, and Target market must be established for each item registered in the global registry. This serves the explicit purpose of identifying the globally unique item with increased precision. This allows for an expedited understanding of precisely what item is available in which marketplace and available through whom
GTIN An “umbrella” term used to describe the entire family of EAN/UCC data structures for trade items (products and services) identification. The GTIN as defined in the registry must be a 14 digit GTIN which relates to one and only one core item globally and is in fact globally unique.
GLN may also be referred to as Party The GLN is simply a 13-digit number used to uniquely identify a any legal, functional or physical entity. A Party (or) Location is any legal, functional or physical entity involved at any point in any supply chain and upon which there is a need to retrieve pre-defined information (GDAS definition).
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 40
Target Market The Target Market is a geographical region based upon geographical boundaries sanctioned by the United Nations. There is one international system to describe geographical regions, the ISO – 3166-code system. Reference: http://www.iso.ch/iso/en/prods-services/iso3166ma/02iso-3166-code-lists/index.html
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 41
Global Data Synchronization Network
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Global Data Synchronization Network
Global Data StandardsGlobal Data Standards
Supplier CustomerDataPool
DataPool
Global Data Registry
SYNCengine SYNCengine
How does a Solution Partner fit with My Objectives
Recall for a moment the Global Data Synchronization Network
The Global Data Synchronization Network The Global Data Synchronization Network begins with the standards process.
Data Pools
Looking back to the simplified data pool/catalog discussions that we just completed, the Customers and Suppliers, using the standards they have adopted so far begin to use these standards to connect with specific registries or catalogs for their home state or country as well as their own suppliers and customers, expanding their sphere of influence into how these things interact with one another.
Solution Partners get you connected to your customer
There are 2 general categories of Solution Partners for the purposes of connecting through UCCnet to get your information into the hands of your customers.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 42
UCCnet Certified Applications
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
UCCnet Certified Applications
Global Data StandardsGlobal Data Standards
Supplier A Supplier BDataPool
DataPool
Global Data Registry
SYNCengine
SYNCengine
Application Software External Application
FirewallFirewall
UCCnet Solution Partners Enterprise Application Integration (EAI)
What do they provide: Enterprise Application Integration (EAI) providers offer third party software to trading partners that is required to move data to and from disparate systems, execute programs and integrate with applications. These processes include coordinated workflow and both automated and human processes. How do they provide it: Integration providers install software behind the company’s firewall. These solutions allow business users to create workflow and business process, which moves data to/from internal systems that may be disparate in hardware, operating systems, applications or geographic location. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-2EnterpriseApplicationIntegration-10.01.02.doc
Catalogue
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 43
What do they provide: Catalog Providers are UCCnet Alliance Partners that provide software and services for content aggregation and delivery. In this context, content is both information contained in the UCCnet GLOBALregistry™ as well as not contained in the GLOBALregistry. A Catalog Provider may perform additional services such as price, promotions, industry-specific data attributes, trading partner specific attributes, and collaborative processes (e.g. CPFR and VMI). How do they provide it: There are two methods for how Catalog Providers offer solutions/services, software installed inside the firewall and hosted solutions. Hosted Content Providers (HCP) delivers the same services as software Catalog Providers; however, Hosted Content Providers (HCP’s) offer an internet-accessible, shared database environment that is hosted outside of the company’s firewall. Customers of Hosted Content Providers (HCP’s) may leverage existing external interfaces (e.g. EDI) to exchange data with the Hosted Content Providers (HCP) of choice. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-3Catalog-10.01.02.doc
UCCnet Solution Partner Consultants
Consultants that cover every aspect of a software or business process. Training Evaluate Define new processes RFE for best applications Pioneers in coding legacy system application adapters.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 44
UCCnet Certified Professional Services
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
UCCnet Certified Professional Services
Global Data StandardsGlobal Data Standards
Supplier A Supplier BDataPool
DataPool
Global Data Registry
SYNCengine
SYNCengine
Application Software External Application
Implementation (Consulting)Enterprise Application Integration (EAI)CatalogueStandard Message TranslationCommunications
!!
FirewallFirewall
UCCnet Certified Professional Services
UCCnet Certified Professional Service providers make available a myriad of services to the community. While these may include software as discussed on the previous page some services providers do not carry off the shelf software. We are finding that a great many of these partners have teamed together to provide a truly valuable software and integration solution which is readily available. Some of the services available through these solution providers may be Training an Education such as the one you are enrolled in today. Other services may include: •Implementation (Consulting) •Enterprise Application Integration (EAI) •Catalogue •Standard Message Translation •Communications
Implementation (Consulting)
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 45
What do they provide: Implementation Service Alliance Providers provide consulting services, system integration services, application development, and outsourcing services, which assist trading partners in the UCCnet certification process. All trading partners must be certified or use a certified third party alliance partner to send and receive compliant data to and from UCCnet. How do they provide it: There are many ways Implementation providers assist trading partners in their interaction with UCCnet. First, is Training and Education services, The second is ERP assistance, where the alliance partner will provide the same assistance outlined above, and additionally provide an entry point program to help aggregate and send and receive data to and from UCCnet electronically machine to machine. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-1ImplementationService-06.19.02.doc
Enterprise Application Integration (EAI) What do they provide: Enterprise Application Integration (EAI) providers offer third party software to trading partners that is required to move data to and from disparate systems, execute programs and integrate with applications. These processes include coordinated workflow and both automated and human processes. How do they provide it: Integration providers install software behind the company’s firewall. These solutions allow business users to create workflow and business process, which moves data to/from internal systems that may be disparate in hardware, operating systems, applications or geographic location. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-2EnterpriseApplicationIntegration-10.01.02.doc
Catalogue What do they provide: Catalog Providers are UCCnet Alliance Partners that provide software and services for content aggregation and delivery. In this context, content is both information contained in the UCCnet GLOBALregistry™ as well as not contained in the GLOBALregistry. A Catalog Provider may perform additional services such as price, promotions, industry-specific data attributes, trading partner specific attributes, and collaborative processes (e.g. CPFR and VMI). How do they provide it: There are two methods for how Catalog Providers offer solutions/services, software installed inside the firewall and hosted solutions. Hosted Content Providers (HCP) delivers the same services as software Catalog Providers; however, Hosted Content Providers (HCP’s) offer an internet-accessible, shared database environment that is hosted outside of the company’s firewall. Customers of Hosted Content Providers (HCP’s) may leverage existing external interfaces (e.g. EDI) to exchange data with the Hosted Content Providers (HCP) of choice. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-3Catalog-10.01.02.doc
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 46
Standard Message Translation
What do they provide: Message Translation providers offer software/services to trading partners that perform file transformation of data from one format to another. Specifically, UCCnet uses standard XML messages that need to be transformed to/from a file format that your internal applications can easily understand (i.e. flat files, comma delimited, XL Spreadsheets etc…). How do they provide it: Message Translation providers either install software behind the company’s firewall or provide hosted solution services where translation occurs outside or your systems for a usage-based fee. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-4MessageTranslation-10.01.02.doc
Communications
What do they provide: Communication Alliance Partners are UCCnet Partners that transport XML messages securely over the Internet (HTTP) to UCCnet and/or to other trading partners. UCCnet Certified Communication Providers utilize the IETF AS2 draft standard and are certified for interoperability between other AS2 vendors. It is simply a transport of XML messages over HTTP (Hypertext Transfer Protocol) with the added benefit of Security, Authentication, Integrity, and Non-Repudiation. How do they provide it: There are two ways of providing this type of solution to communicate with UCCnet. The first is installed software inside your firewall that establishes secure communications directly between your company and UCCnet. The second is a hosted model, where a Certified Solution Partner allows your company to send and/or receive data any way you want, and that Solution Partner will communicate to UCCnet on behalf of that trading partner using the appropriate communication protocol. This hosted model is very similar to a value added network, but functions over the Internet. Reference: http://knowledgebase.uccnet.org/docs/facts/APGuide-5Communications-05.31.02.doc
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 47
Global Standards Management Process
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Global Standards Management Process
The objective of the GSMP is to bring together users from all industries, from anywhere in the world, to allow for a uniform approach and methodology for global standards management.
– This includes but is not limited to standards development, standards maintenance, and implementation support
The GSMP engages our entire community. •Users.•Member Organisations.•Solution Providers.
The GSMP
The objective of the GSMP is to bring together users from all industries, from anywhere in the world, to allow for a uniform approach and methodology for global standards management. This includes but is not limited to standards development, standards maintenance, and implementation support
GSMP Core activities:
1. Identify and assess business needs 2. Gather business requirements 3. Document best practices 4. Gain solution consensus 5. Develop and implement standards
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 48
Your Solution Providers Position
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Your Solution Providers Position
Our Members are very different from the Many Alliance Partners in the crowd.
They have moved into a role as a Strategic Advisor.
SP SP SP
SP SP
TP SP
Our partners
Our Partner who are represented here today have positioned their offerings, to be that of real community and team players. They understand the importance of this initiative and have made it their business to help you to be better informed and to be better informed today.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 49
Customer Comments
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Customer Comments
“Education is Key and Crowley, as a company, had to get knowledgeable in the business issues of implementing UCCnet, such as setting up GTIN's and GLN's”
It is important for other companies to understand that there is a sizeable investment of time prior to a tactical install.
– Diane Muller, Information Systems Manager at Crowley Foods
Speak with Actual Customers
Throughout your information gathering activities, make sure to ask for and get references. Call the references, while information and references gathering is important it is not as important as checking those references. Ask your peers and customers about them as well. This is an important step but not the only one. Make sure and select a partner whom you feel comfortable with, after all you are building a working relationship with an organization that is likely to last a long time. Good help is always hard to come by.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 50
Industry Leader Comments
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Industry Leader Comments
Industry leaders have sent out a call-to-action to their suppliers.
“UCCnet has a great on boarding and training process, so I encourage you
to talk to them first.”Steve David, CIO and B2B Officer, The Procter & Gamble Company, CEOForum.pdf, http://www.gmabrands.com/ceoforum/ceoforum.pdf
Speak with Industry Leaders
No matter what industry to which you are closely related, there are natural and appointed leaders. Speak with them. There are also the folks who work in the back offices of these leaders, speak with them as well. Make sure and establish a comfort level with the ability of your solution provider.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 51
MORE…Customer Comments
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
MORE…Customer Comments
“The overall presentation fully explained UCCnet and it's workings to me better than any of the conferences that I previously attended.”
“Take this training fairly early in your UCCnet process.”
“Great deal of industry knowledge made available to provide a better understanding of why UCCnet is necessary and will play such a crucial role.”
Some of Our Customers
We encourage our prospects to ask for references before they become customers. Then we ask that they speak with their peers and associates to help them to the path. This is what members of any community do for one another. We asked our partners here today to come to the program today and give informative programs, and they responded as members of the community, this is how successful business are forged, theirs, ours, and yours. Pledge your time, become part of the community.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 52
GETinsync
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
GETinsyncSelecting a Certified UCCnet Solution Partner
– Becomes a Knowledge Based Decision – Knowledge is the Key to any Successful Business.
Your Strategic Relationship becomes a critical decision factor which contributes greatly to your ultimate success or failure
– Reference Rule 1– Reference Rule 2
Making Decisions
This lesson provides a framework for making the choices that will benefit your On boarding decisions and make them easier to come by while you are in the planning stages.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 53
Your Strategic Advisors
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Your Strategic Advisors
Assisting YOU through the right activities.
Ensuring that YOUR Teamis well informed.
Helping you to make better business decisions.
SPTP
77 Solution Partners(Supply)
1400 Trading Partners
(Demand)
P2
P1
Community Members as Strategic Advisors
Enlist community members as strategic advisors. These are your peers, customers, suppliers and associates. Ask about specific partners, accomplishments, referenced implementations. Ask for references and check them.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 54
Compressing Implementation Cycles
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Compressing Implementation Cycles
The Trading Partner has made a REAL COMMITTMENTBegins to UNDERSTAND their own “Real Business” issuesUnderstand The SOLUTIONVALUES THE PROPOSITION. AND…is ready to Move Forward!
E
SPTP
L PA
Compressed Implementation Cycles
Community involvement leads to compressed implementation cycles. Use the community to shorten your decision tree and assist you in the key decision points that will drive your implementation project. Asking open ended questions like, “What issues did your team overcome” and “How did you overcome these issues?” greatly helps with your process and enlists the help of community who may be more reluctant to offer advise.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 55
The Knowledge Benefit
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
The Knowledge Benefit
All parties benefit from the strategic relationship
The Trading Partner Understands the products or services involved
Knows whether the product or service offering is a DUCK or a goose.
Best Business Decision based on real facts.
This Picture
This is the same picture that we looked at before. However, this is a Swan, not a duck, and certainly not a goose. Understanding what you are looking at changes the perception of the picture and the content as well.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 56
What is the Position Today?
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
What is the Position Today?
Are You working with one of the Solution Providers in the crowd?
-OR-
A Strategic Advisor?– Helping YOU to move in
the right direction– Assisting YOU with Better
Business decisions.– Making YOU a success!
SP SP SP
SP SP
TP SP
The Meeting
The teams represented here today have made an effort at their own expense to make available information that they have found to help the attendees on their path. All of the organizations and companies represented here certainly fall into the realm of strategic advisor whether attendee or presenter. Take some time and than each of them for their time insight and involvement.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 57
Get on the RIGHT path
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Get on the RIGHT pathGet in a position to take
advantage of the UCCnet initiative
Position your team in a strategic role
Avoid the LEAP and the next step toward TRUE Collaborative supply chain management
The Industry and Solution Partner
Teams:
•Search400.com•The AGSA
•LANSA
Trading Partner
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 58
Improved Understanding of UCCnet
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
75.0 % Agree25.0 % Strongly Agree
COURSE MATERIALS EVALUATION - The materials enhanced my understanding of UCCnet.
75.0 %
25.0 %
75.0 % Agree25.0 % Strongly Agree
COURSE MATERIALS EVALUATION - The materials enhanced my understanding of UCCnet.
75.0 %
25.0 %
Improved Understanding of UCCnet
One for Team AGSA
We like to present this feedback from our customer whenever we can most of all as thanks to our team for enabling us to present this feedback in forums such as these.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 59
The Level of Detail was Appropriate
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
The Level of Detail was Appropriate
68.8 % Agree31.3 % Strongly Agree
COURSE MATERIALS EVALUATION - The level of detail w as acceptable for the topic.
68.8 %
31.3 %
68.8 % Agree31.3 % Strongly Agree
COURSE MATERIALS EVALUATION - The level of detail w as acceptable for the topic.
68.8 %
31.3 %
Customer Comments
"Great deal of industry knowledge made available to provide a better understanding of why UCCnet is necessary and will play such a crucial role. " --UCCnet Alliance partner
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 60
The Instructor was Knowledgeable
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
The Instructor was Knowledgeable
81.3 % Strongly Agree18.8 % Agree
INSTRUCTOR EVALUATION - The instructor was knowledgeable of the subject matter.
81.3 %
18.8 %
81.3 % Strongly Agree18.8 % Agree
INSTRUCTOR EVALUATION - The instructor w as knowledgeable of the subject matter.
81.3 %
18.8 %
More Customer Comments
"This presentation fully explained UCCnet and it's workings to me better than any of the conferences that I previously attended" -- Supply Partner (Grocery)
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 61
We would recommend it
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
We would recommend it
100.0 % YesWould you recommend this training class to your peers, associates, or customers?
100.0 %
100.0 % YesWould you recommend this training class to your peers, associates, or customers?
100.0 %
Recommended Path
“You have prepared us for the journey. Thank you" --Retail Customer
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 62
Community Training Matrix
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Community Training Matrix
> 25 m$ in Sales Progressive technology adoption
< 25m$ in Sales Slow to adopt technology
Classroom TrainingClassroom Training
OnOn--Site TrainingSite Training
Program Feedback
“Tom thanks again for the UCCnet education. I do not know how any company could be successful implementing UCCnet without going through training first… Although I know we have a long way to go, I feel much better about the project. Thank you” --UCCnet Trading Partner (Hard lines) "Thanks so much for presenting at out Sales Team Meeting. Everyone got a lot out of it." --UCCnet Alliance Partner
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 63
Community Training Programs
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Community Training Programs
We have regularly scheduled classes in Regional Offices.
– Check the Website for Regional Programs, Sponsored Programs, Dates and Times
– Classes scheduled to begin on October 20th in Philadelphia
– www.agsa.us
Classroom TrainingClassroom Training
UCCnet Community Training
The Association of Global Standards Administrations (AGSA) delivers a comprehensive offering of educational opportunities to UCCnet subscribers. These are robust one, two, and multi-day classes which enable Trading Partner companies to not only become familiar with UCCnet, but to develop the necessary skills required to begin planning and executing their global item synchronization processes. This training is a necessary component to a full UCCnet implementation and a highly recommended prerequisite prior to any tactical Software implementation from an approved UCCnet Alliance Partner. UCCnet Community Training courses are scheduled to enable Trading partners to complete their entire UCCnet Community Training in one week. Trading Partners are strongly encouraged to take Community Training courses in consecutive sessions. This allows for an expedited UCCnet on boarding when using a Certified UCCnet Alliance Partner solution. Additional training specific to the certified UCCnet software solution being implemented is also required and should be discussed with your UCCnet Alliance Partner. AGSA training is the first step in getting educated and started with the on-boarding process – your Alliance Partner picks it up from there and gets you into production with UCCnet.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 64
Global Standards and Strategies Training
In addition to UCCnet Community Training, AGSA offers Trading Partner support, education, and planning services as well as continual education based consulting services to assist Trading Partners at the management level evaluate their organization’s capabilities, build the right project team, develop complete implementation strategies, and ultimately succeed in this changing global environment, all while completing their UCCnet Community Training.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 65
Customer Training Programs
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Customer Training Programs
UCCnet Community Training – Tuesday (1/2 day)
UCCnet Implementation Overview (High Level Business teams)UCCnet Core Item Data Review
– Wednesday (full day)Using UCCnet: End User Training, Detailed Process Flow Instruction,
– Thursday (full day)Using UCCnet: End User Training, Detailed Process Flow Instruction, Organizational Strategies and Planning Rollout Strategy and Planning
– Friday (1/2 day)UCCnet Tactical Management ReviewOrganizations, Brands and ItemsUCCnet Core Item Data Review (Detailed Mapping Exercise)
OnOn--Site TrainingSite Training
Ask about our Recommended Partner
Training Package
UCCnet Tactical Management Review
The UCCnet Tactical Management Review is a comprehensive AGSA offering for the tactical business managers who have been assigned the task of implementing an Alliance Partner UCCnet Direct Integration Solution. The tactical management review combines the very best efforts of the UCCnet Implementation Overview with The UCCnet Core Item Data review leaving little to chance when it comes to an understanding of the UCCnet offering, the risks and ultimate rewards of your UCCnet engagement. This powerful review of the tactical management process, along with a detailed review of the core item attributes allows the management team to forge a path, develop their strategy and move forward with their implementation project.
Copyright © The Association of Global Standards Administrators 2003. All rights reserved.
Strategies Solutions and Services for Integrating UCCnet Page 66
Our Partner Sponsors
Association of Global Standards Administrators
Copyright (c) 2003, The Association of Global Standards Administrators. All rights reserved.
Our Partner Sponsors
If you get a chance, visit our sponsors who have taken this time to help you to the Right Path!
http://www.lansa.com/solutions/uccnet.htm
Lansa
http://www.lansa.com/solutions/uccnet.htm
AGSA http://www.agsa.us