Introduction
Question
Goal is not to be good at Social Media.
The goal is to be good at business because of social media
Lack of ResourcesLack of Knowledge
Lack of Commitment
L’engouement pour les média sociaux www.cefrio.qc.ca au Québec
59%2011
34%2009
48%2010
L’engouement pour les média sociaux www.cefrio.qc.ca au Québec
33%F o l l o w B r a n d s
15%B u s i n e s s
o n l i n e
BEFORE
Be Found
Be Worth It!
Be Responsive
During
Be Personal
Be Generous
Be Awesome!
AFTER
Be Thankful
Be Engaging
Be Authentic
The more you interact, the more you stay relevant.
Marc Benioff, CEO Salesforce
Corinthia Hotel London http://goo.gl/VDFPB
INTRODUCTION
QUESTION
Thank You