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Page 1: Social Advertising Benchmark Report

Metrics from 1+ Trillion Facebook* Ad Impressions Made Through Our Platform *All trademarks, service marks, and trade names are the property of their respective owners.

SOCIAL ADVERTISING BENCHMARK REPORT

Page 2: Social Advertising Benchmark Report

Paid media can be a critical enabler of a digital marketing strategy, and when it comes to social advertising, Facebook is a clear leader. Whatever the size of your paid media budget, you can build proprietary audiences with Facebook ads that advance your journey toward 1:1 marketing.

Page 3: Social Advertising Benchmark Report

Social Advertising Benchmark Report

Overall Mobile Facebook Advertising Performance (Global)

1.44%

Click-Through Rate

$4.29

Cost per Install

$5.01

Cost per Thousand Impressions

$0.35

Cost per Click

8.08%

Conversion Rate

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Mobile Facebook Advertising Performance by Quarter (Global in USD)

Click-Through Rate (CTR) Cost per Click (CPC) Cost per Thousand Impressions (CPM)

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Overall Mobile Performance 2.14% 0.98% 1.42% 1.56% $0.20 $0.41 $0.34 $0.35 $4.33 $4.05 $4.79 $5.41

Conversion Rate Cost per Install

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Overall Mobile Performance 11.29% 9.54% 8.02% 7.70% $1.79 $4.33 $4.21 $4.51

Social Advertising Benchmark Report

Page 5: Social Advertising Benchmark Report

Social Advertising Benchmark Report

Facebook Advertising Performance by Quarter (Global)

CTR CPC CPM

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Overall Performance 0.18% 0.23% 0.27% 0.36% $0.17 $0.20 $0.22 $0.21 $0.31 $0.48 $0.59 $0.75

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Social Advertising Benchmark Report

Facebook Advertising Performance by Quarter: All Industries (US)

CTR CPC CPM

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

US TOTAL 0.09% 0.10% 0.12% 0.14% $0.22 $0.23 $0.23 $0.24 $0.19 $0.24 $0.26 $0.34

CPG 0.07% 0.10% 0.11% 0.20% $0.14 $0.11 $0.12 $0.11 $0.09 $0.11 $0.13 $0.21

Entertainment 0.45% 0.48% 0.31% 0.87% $0.16 $0.08 $0.16 $0.14 $0.72 $0.37 $0.48 $1.21

Financial Services 0.13% 0.16% 0.09% 0.17% $0.14 $0.17 $0.17 $0.12 $0.19 $0.27 $0.15 $0.21

Gaming 0.06% 0.06% 0.05% 0.05% $0.29 $0.33 $0.33 $0.45 $0.17 $0.19 $0.18 $0.24

Retail 0.30% 0.50% 0.30% 0.76% $0.19 $0.13 $0.09 $0.18 $0.57 $0.64 $0.26 $1.39

Non-Profit 0.09% 0.13% 0.18% 0.21% $0.37 $0.39 $0.30 $0.27 $0.32 $0.51 $0.55 $0.58

Technology 0.14% 0.11% 0.14% 0.23% $0.09 $0.14 $0.18 $0.19 $0.13 $0.15 $0.25 $0.46

Travel and Leisure 0.06% 0.07% 0.10% 0.09% $0.21 $0.21 $0.19 $0.29 $0.12 $0.14 $0.18 $0.26

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Social Advertising Benchmark Report

Facebook Advertising Performance by Quarter: All Industries (UK)

CTR CPC CPM

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

UK TOTAL 0.13% 0.16% 0.22% 0.27% £0.18 £0.21 £0.21 £0.21 £0.23 £0.33 £0.47 £0.56

CPG 0.21% 0.19% 0.23% 0.39% £0.13 £0.22 £0.21 £0.21 £0.28 £0.43 £0.48 £0.82

Entertainment 0.24% 0.47% 0.78% 0.51% £0.12 £0.11 £0.11 £0.11 £0.30 £0.51 £0.82 £0.56

Financial Services 0.17% 0.36% 0.40% 0.34% £0.31 £0.31 £0.32 £0.45 £0.53 £1.12 £1.27 £1.53

Gaming 0.14% 0.16% 0.12% 0.09% £0.18 £0.21 £0.19 £0.34 £0.25 £0.34 £0.22 £0.32

Retail 0.50% 0.14% 0.15% 0.53% £0.09 £0.14 £0.15 £0.21 £0.46 £0.20 £0.22 £1.13

Non-Profit 0.18% 0.17% 0.06% 0.17% £0.19 £0.17 £0.50 £0.30 £0.35 £0.28 £0.28 £0.51

Technology 0.85% 0.12% 0.94% 0.57% £0.10 £0.29 £0.33 £0.19 £0.87 £0.36 £3.09 £1.06

Travel and Leisure 1.74% 0.74% 2.01% 3.58% £0.08 £0.12 £0.13 £0.07 £1.40 £0.92 £2.54 £2.68

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Social Advertising Benchmark Report

Facebook Advertising Performance by Quarter: All Industries (EU)

CTR CPC CPM

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

EU TOTAL 0.09% 0.09% 0.10% 0.12% €0.16 €0.21 €0.20 €0.20 €0.14 €0.19 €0.20 €0.25

CPG 0.07% 0.10% 0.09% 0.16% €0.22 €0.24 €0.21 €0.17 €0.16 €0.23 €0.19 €0.28

Entertainment 0.15% 0.16% 0.21% 0.25% €0.15 €0.15 €0.17 €0.17 €0.23 €0.23 €0.34 €0.44

Financial Services 0.07% 0.11% 0.07% 0.07% €0.21 €0.22 € 0.31 €0.37 €0.15 €0.23 €0.21 €0.26

Gaming 0.09% 0.13% 0.11% 0.14% €0.22 €0.25 €0.20 €0.21 €0.18 €0.34 €0.23 €0.29

Retail 0.04% 0.08% 0.06% 0.10% €0.20 €0.17 €0.22 €0.19 €0.08 €0.14 €0.12 €0.19

Non-Profit 0.04% 0.08% 0.13% 0.12% €0.22 €0.26 €0.25 €0.25 €0.09 €0.22 €0.34 €0.30

Technology 0.06% 0.10% 0.17% 0.10% €0.22 €0.22 €0.16 €0.24 €0.13 €0.20 €0.27 €0.24

Travel and Leisure 0.08% 0.10% 0.19% 0.18% €0.26 €0.28 €0.28 €0.31 €0.20 €0.27 €0.53 €0.54

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Social Advertising Benchmark Report

Facebook Advertising Performance by Quarter: All Industries (APAC: AUS)

CTR CPC CPM

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

APAC: AUS TOTAL 0.14% 0.17% 0.37% 0.28% $0.33 $0.37 $0.27 $0.33 $0.47 $0.64 $1.01 $0.95

CPG 0.02% 0.01% 0.02% 0.01% $2.09 $2.63 $1.44 $1.72 $0.35 $0.38 $0.22 $0.23

Food and Beverage 0.21% 0.18% 0.86% 2.88% $0.39 $0.54 $0.27 $0.20 $0.83 $0.97 $2.29 $5.69

Health and Beauty 0.06% 0.03% 0.03% 0.09% $1.49 $0.62 $0.51 $0.72 $0.82 $0.20 $0.15 $0.64

APAC is still an emerging market for social advertising, resulting in a greater fluctuation in trends.

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Recommendations

•  Look for ways that you can implement a social advertising strategy that includes mobile and video for big gains in the coming year.

•  Cookies are becoming less relevant. Agencies and advertisers should consider greater investment in mobile ads and targeting platforms that reach customers across devices.

•  Advertisers should continue to look at the best ways to unlock customer data for highly effective advertising. The time smartphone users spend on Facebook, along with the high levels of mobile engagement on Twitter and LinkedIn, make these platforms ideal to supercharge advertisers’ app installs and reengagement.

Social Advertising Benchmark Report

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About the Data

We extracted Facebook advertising data covering more than one trillion Facebook ad impressions by ExactTarget Marketing Cloud customers in 2013. We performed a complete overhaul of our stats reporting index to better account for consistent advertising spenders throughout this reporting period, adding further advertising insights from third-party studies as noted.

Social Advertising Benchmark Report

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THE SALESFORCE EXACTTARGET MARKETING CLOUD

SOCIAL ADVERTISINGBENCHMARK REPORT

*All trademarks, service marks, and trade names are the property of their respective owners.

Metrics from 1+ Trillion Facebook* Ad Impressions Made Through Our Platform

Want more? Download the full report at exacttarget.com/benchmark-2014/ social-advertising

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