1Building Technologies Building Automation CEE
Siemens Building TechnologiesBuilding Automation CEE
HOTEL AUTOMATION ROOM SYSTEM
2Building Technologies Building Automation CEE 2
Hotel Automation Room System ( HARS )
Content
General description
HARS - equipment
HARS Topology
HARS Software overview
Summary
3Building Technologies Building Automation CEE
Hotel Automation Room System ( HARS )
HARS from Building Automation CEE, matched specifically to the requirements of a hotel room management
As a fully integrated system Hotel Automation Room System provides optimal guest security and guest room management from check-in to check-out
On-line communication
between reception and guest rooms
allows a permanent overview
Communication as option to the
Building Management System
provides technical staff with all
necessary information
4Building Technologies Building Automation CEE
Hotel Automation Room System ( HARS )
Hotel rooms represent about 70 to 80 % of the hotel’s floor
space and account for a major part of the hotel’s energy bill
HARS allows maximum Energy savings without
sacrificing Guest comfort
Thanks to the Integration of Guest room Access- and Climatecontrol the system enhances Guest comfort and security
The system automatically detects the guest‘s presenceand absence
Whenever the guests leave their rooms, the energy supply
will automatically be switched off and the room temperature
controlled to a more economic level
5Building Technologies Building Automation CEE
Hotel Automation Room System ( HARS )
Hotel Automation Room System provides the full Guest room overview at the reception desk
HARS is in permanentcommunication with all guest rooms
This enables the reception staff to havea permanent overview of
Room status and
Service personnel
Staff can help quickly and efficiently , if required by the hotel guests
Helps to optimize staff-management
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HARS – Customer benefits
Efficient energy saving through better control control of illumination, air conditioning, bathroom heating, water-flow, blinds and other feeders with an optimization save an significant amount of energy.
Better and more efficient staff and quality-of-service surveyLog lists, to-do lists, staff traffic reports, system for quick distribution of messages, they all provide more efficient staff organization and higher service quality. Alarms like SOS, burglar, water leakage… improves security and quality of guest service.
Better, simpler and more secure monitoring system for room accessTransponder cards combined with on-line system makes room access more secure and more efficient. Staff cards have access to all rooms and due to on-line system can react immediately in case of any problem.On-line system makes almost momentary announcing of card registration along with automatic invalid cards cancellation.
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HARS HARS RoomRoom overviewoverview
Each room is equipped with a single free programmable room controller
Sensors or actuators for all devices/measurements/condition monitoring can be placed in any suitable place to survey and/or control
A card reader is installed in front of the door, a card holder is mounted in the lobby
An operating console and a lighting control keyboard are also installed in the room
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HARSHARS--CxxCxx roomroom controllercontroller
Very simple assembly and disassembly that makes the replacement easy and quick even without authorized dealer (connections are made via connectors)
Constructed to fit in standard dash board on DIN rail (9 module width)
Controller is modular by it’s functionalities according to consumer’s request ( types C10, C20, C27)
Separate power supply enabled over electrical generating unit, UPS or battery
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HARSHARS--CxxCxx room controllerroom controller –– INPUTS and OUTPUTSINPUTS and OUTPUTS
Following description is made for a standard application. Modular conception allows use of other types of sensors/actuators according to consumer’s request.
OPEN-WINDOW sensor (window closed = closedcontact)
OPEN-DOOR sensor (door closed = closedcontact)
SOS-alarm (bathroom) inputWATER-OVERFLOW (bathroom) sensor optionTEMPERATURE inputs (room and bathroom)WINDOW BLINDS CONTROL inputs (rise/lower)WELCOME LIGHT CONTROL and control of other
lighting inputsSPARE INPUTS (enabled for smoke detector, PIR-
detector, etc.)
INPUTS OUTPUTS
ELECTRIC STRIKE-CONTROL - 12 VDC output,MASTER LIGHT CONTROL – 230 VAC output,3-SPEED FAN-COIL-CONTROL – 230 VAC output,LIGHTING CIRCUITS CONTROL – 230 VAC output,WELCOME LIGHT CONTROL – 230 VAC output,WINDOW BLINDS CONTROL (rise/lower, used also for shades) – 230 VAC output,HEATING AND COOLING VALVES CONTROL –230 VAC or 24 VAC (with additional 230/24 VAC transformer) for fan coils
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Mounting: Vimar Idea/Plana/Eikon, GewissPlaybus/Chorus, AVE Sistema45, Merlin GerinUnica, Master MODO, BTicino Living and Light 3-module installation box
Power-supply: through room controller over flat telephone cable 8x0,14 mm2
Reads card code at ca. 5 cm distance and sends it to room controller for identification
Signalization: guest in the room, do-not-disturb, room-maid attention, SOS.
HARSHARS--RT.xxRT.xx transponder card readertransponder card reader
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Mounting: Vimar Idea/Plana/Eikon, GewissPlaybus/Chorus, AVE Sistema45, Merlin GerinUnica, Master MODO, BTicino Living and Light 3-module installation box
Power-supply: through room controller over flat telephone cable 6x0,14 mm2; recognizes card identity
Reads put-in card code and sends it to room controller for identification (valid card makes controller enable room power supply and switch air-condition to COMFORT mode).
HARSHARS--HT.xxHT.xx transponder card holdertransponder card holder
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HARSHARS--T05.xx rT05.xx roomoom operator unitoperator unit
Mounting: Vimar Idea/Plana/Eikon, GewissPlaybus/Chorus, AVE Sistema45, Merlin GerinUnica, Master MODO, BTicino Living and Light 3-module installation box
Power supply: through room controller over flat telephone cable 8x0,14 mm2
Enables air-condition control and signaling (do-not-disturb, room-maid attention, messages on display, buzzer).
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HARS-L05.xx light control unit
Mounting: Vimar Idea/Plana/Eikon, GewissPlaybus/Chorus, AVE Sistema45, Merlin Gerin Unica, Master MODO, BTicino Living and Light 3-module installation box
4 keypads can be attached to room controller
Control of lighting in the room
4 key for 4 different light circuits + MASTER ON/OFF key – by pressing the MASTER ON/OFF key one can turn off all lights in the room, by pressing it again last switched on lights are turned on
Power supply: through room controller over flat telephone cable 8x0,14 mmq; more keypads are connected in cascade (series)
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Room bus
Front desk Room System PC
HARSSystem bus
Room unitHARS-T05.BB
Room ControllerHARS-C27
Card ReaderHARS-RT.BB
Card HolderHARS-HT.BB
Fan coilBlinds Courtesy lightDoor contact
Window contact
Light unitHARS-L05.BB
Make up room buttonDo not distorb buttonMaster light buttonService call button
Push buttons
Door strike
Thermic valve
1 2 3
HARS - typical Topology
DESIGOINSIGHT V4
BACNet
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HARS HARS -- SSystemystem TopologyTopology
Room controllerCard readerCard holderControl consoleElectric strikeOpen door sensorOpen window sensorSOS sensorStandard dashboardTemperature probeFan-CoilWater overflow sensorEM water valveWindow blindsPIR sensor
Room 201 Room 202 Room 203
Room 101 Room 102 Room 103
Basic elements inside room
All room controllers are connected via bus with a twisted-pair wireRoom controllers are autonomous, regardless PC
state/failure (keeping parameters and programmed cards)
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HARS SHARS System ystem TopologyTopology -- oonene card for card for allall
Staff cards can...access all rooms (or certain room
groups)access additional facilities with
permissiondisable alarms with permission
Guest cards can...access one room, room vault (option)access additional facilities with permissionoptional pay bills on POS cash-desks
Wellness, pool, sauna, wardrobes... Room, room vault
garage,parking lot
POS cash-desk at any place inside or outside hotel (beach bar..)
Hotel entry
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HARS.SWxxHARS.SWxx Hotel Automation System SoHotel Automation System Softwareftware
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HARS.SWxxHARS.SWxx SoftwareSoftware packagepackage
data visualization representing current hotel stateaudible and visual alarm representation (with obligatory confirmation)key-card registration and deletioncontrolling various devices inside and outside hotelmonitoring various resources (water, current consumption,...)log-files overview containing all relevant eventsgenerating reports based on log-filesconnecting to reception management systemcheck-in/check-out authorized personnelstaff sms, e-mail, pager redistribution of messagesrecording and reviewing room data
Software package in real-time makes possible...
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HARS HARS -- SoftwareSoftware’’ss main screenmain screen
Select status to display
All rooms status display
Main log-file: notifications, alarms, warnings
Legend describing displayed
status
Option control menu (pull down menu with toolbar)
System line
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Room status Room status displaydisplay -- currentcurrent status and status and valuesvalues
Room number. Background color indicates status: guest in the room, sos (guest in the room), sos (guest not in the room), unauthorized access.
Graphic representation of monitored status
Room status display shows every roomHotel object is displayed schematically according to room,
floor arrangement and is adjusted individually for each installationRoom status display can show each status from controllerThis window represents current on-line hotel overview
Room floor
Chosen status visible in “a glance”
Graphic list enabling select of status to be monitored
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Graphical representation of a roomGraphical representation of a room
Double-clicking left mouse key on room number or status a graphical representation of a room pops up:Alarms presented graphically:
SOSWater overflowUnauthorized access (burglar)
In formations presented graphically:Door open / closed Window open / closedAir-condition on / off + fan-coil speedWelcome light on / offSignal “do-not-disturb” on / off
Presence presented graphically:
Guest Room Manag. Service Recep. Thief-maid
Picture is real-time refreshed. The presence of guest can be seen, also if the window is
open, the air-condition off, SOS set and water overflow present. Lower right corner
shows temperatures.
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Cards: categories and validity timeCards: categories and validity time
Guest cardsVisitor cards (persons using hotel facilities but no room)One-time cards (deleted after first use)Personnel cards separated into: room-maid, service, management, reception....
Validity time has to be set for each card. After validity time expiry system automatically deletes the card and card is unusable (in this way card abuse is prevented after check-out, or possible fake card loss).
Cards are physically identical, categorization is based on software level
All data connected to card (code, category, user) are password protected
There can be 3 guest cards per room and 2 general purpose cards (guest, service...)
Four card categories:
Validity time
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Method for guest card registrationMethod for guest card registration
• Right mouse click on desired room• Enter data and choose access control sectors• Press “Confirm” button
• Right mouse click on desired room• Press “Cancel (Delete)” button
Issuing
Deleting
If monitoring system is connected to reception management system (PMS) card issuing is done automatically (commands are sent by PMS over LAN)
Issuing and deleting of cards is simple. It can be done after only 10 minutes of training!
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Alarms, warnings, informationsAlarms, warnings, informations
System is designed in a way that each and every type of alarm is predefined who is authorized to accept, confirm and react on alarm activation.
Appereance of alarmVisual notification on main screen
(graphically and textually)
Audible information (over loudspeaker in reception PC or
other according to client’s choice)
Log-file record entry
Message redistribution over sms, pager or e-mail to superior person
Alarm 1.categ. ?
Confirm on time
Log-file record entry upon which reports are
based
YES
NO
NO
YES
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Message Message redistributionredistribution as optional as optional packagepackage
System sends message directly to chosen personFor example, “call room maker” can be directly sent to room maker who responsible for room from where the signal is sent.
Conditional messageFor example, if some alarm is not acknowledged for some time, it can be redistributed to some superior person.
Program can work in client mode, so it is possible to make passive monitoring from any LAN point.
@
sms messages
pager
web reports
Messages and reports can be automatically redistribuited as:
Redistribution levels:
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HARS HARS ConnectionConnection to to FOSFOS systemsystem
FOSFront office 1
LANHARS
FOSFront office 2
POS
FOSBack office
Communication is based on standard LAN network
Keycard readers are connected to FOS devices (front office, POS)
Keycard encoder connected to HARS
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Faster and easier guest check-in. Receptionist enter data in front office, and HARS receives commands for check in, check out and data change directly from front office.
Energy management. FOS sends information about rooms reservation scheme, so HARS can handle additional level of energy savings.
Phones control. HARS sends to FOS information when guest is in the room, so PMScan switch on phone line, and if guest is not in the room phone line can be used only for internal connections (inside hotel, hotel’s staff can not make phone calls from rooms).
Prepare keycards in advance. It is possible to prepare keycards in advance (if large group of guests is expected).
Makes possible to identify guest by keycard. POS points are equipped with special readers and guest can handle payment just with his keycard.
HARS HARS ConnectionConnection to to FOSFOS systemsystem
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Main LOG fileMain LOG file
Log ID LOG time LOG description
Main LOG file is used to give receptionists all important information about the system!
Alarms (appearance, disappearance, acknowledge)Details about link to PMS systemCommunication informationAir conditioning settingsReceptionists check-in, check-outSystem data (start and end of program, comm system data...)Information about control programs of external devicesLOG file is protected
Main LOG file (always presented on screen), contains:
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RoomRoom’’s LOG filess LOG files
Keycard creation i cancelingRoom’s door (enter, exit)Automatic cancelling of keycardsLOG is circular (300 items)LOG file is protected
Room’s LOG file contains information about:
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HARS - Summary
complete access systemSOS – systemlight control
courtesy lightmain energie (e.g. ON for guest, service, technician)main light (more than one push button)circuits
card holder (no extra main switch)Do not Disturb, Service-Call includedsecurity
window contact (thunderstorm –> action)door contact (by mistake, intrusion –> action)
energy saving
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HARS - Summary
The Customer expects optimal comfort conditions everywhere (lobby, restaurant, boutiques, etc.) and specially in his room where comfort is personalized.
Thermal comfort, technical comfort, olfactory comfort, economic comfort areessential elements for the successful operation of the hotel. The hotel managementhave to organize them for the well being of the customer.
The hotel’s objective is to maintain the continuity and the quality of its package whilemaximizing profitability.
Satisfied guest
Economical hotel management
Higher profits
= Hotel Automation Room System
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Thank you for your attention!