SHENELLE A. NEATH12950 MALLORY CIRCLE
ORLANDO, FL, 32828561-598-2849
OBJECTIVE I am a dedicated customer service representative, motivated to maintain customer satisfaction and contribute to company success with expertise in delivering support services and resolving customer complaints.
EDUCATIONUNIVERSITY OF CENTRAL FLORIDA ORLANDOInterdisciplinary Studies GPA 3.0/4.0 December 2017Areas of study: Health Science and Behavioral and Social Science, with a minor in Legal Studies.PALM BEACH STATE COLLEGE LAKE WORTH Associates in arts degree GPA 3.3/4.0 December 2013
PROFESSIONAL EXPERIENCEGRAND BOHEMIAN HOTEL ORLANDO, FLHostess March 2015 –Present
Greet and seat guests while ascertaining to their needs. Maintain the flow of the restaurant. Answer telephone, book reservations, or take orders for carry out
MACY'S ORLANDO, FLSales Associate May 2012 - December 2015
Greet customers and ascertain what each customer wants or needs. Ticket, arrange and display merchandise to promote sales. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers,
balancing cash drawers, and making deposits.
LYNDEN NURSING SERVICE GREENACRES, FLOffice Clerk October 2010 - June 2011
Answer telephones, direct calls, and take messages. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information,
take orders, and address complaints. Complete and mail bills, contracts, policies, invoices, or checks.
ADDITIONAL ACTIVITIESAlpha Kappa Psi Professional Fraternity Jamaican Student Association- Secretary
SKILLS
Computer- Proficient in Microsoft Office 2013Social PerceptivenessCollaborating
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