Renovate Your Recognition With BetterTechnology Tools
Steve BoyceINXPO
Karen TurnerUSMotivation
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social recognition
mobilerecogniti
on
online rewards and recognition platforms
Recognition + Technology =
RecKnowlogy
gamification
Why you Need a Recognition Program
Gallup estimates disengaged employees cost the U.S. workforce up to $450-550 billion in lost productivity
Towers Watson found operating income improved 19% over the course of a year in companies with high levels of employee engagement
33% of employees in North America are disengaged
Companies with engaged employees have 18% more productivity
The Benefits of Technology in Recognition Programs
One of the most effective practices to recognize employees is leveraging technology to make recognition easier to do, more flexible and more frequent.
– Stacia Sherman Garr, Bersin & Associates”
”
Survey Says!
• wider access to recognition programs for all employees
• more frequent recognition• encourages peer-to-peer recognition—puts recognition
in employees’ hands• enables better reporting and analytics• automates administration, saves time• lower cost of delivery
What do you think is the biggest benefit technology offers recognition programs?
Survey Says again!
Online Rewards and Recognition Platforms• points-based programs • total recognition, service anniversaries, on-the-spot rewards• full suite of services or self serve• tracking, reporting, analytics• various types of rewards• ability to run multiple program types
Types of Technology Tools
Online Rewards and Recognition PlatformsBest Practices for R&R systems
compelling
graphics
easy navigation
branding
program info/FAQ
s
program communication
reward andmerchandise information
Online Rewards and Recognition PlatformsScalable for types of programs
Wellness
Safety Training
Service
Performance
Online Rewards and Recognition Platforms
Best practices:• incorporate peer-to-peer reward functionality to empower employees• ensure the system captures the right data for more accurate reporting• incorporate method for feedback from employees and capture it• include metrics that measure a variety of analysis
Overall objective: Align tools/programs with business objectives
Align with goals
Empower people
Capture data
Get feedback Measure,
analyze
Detailed Reporting for Analytics
Types of Technology Tools Social Recognition Systems
Benefits:• collaborative• public recognition• cost-effective• encourages peer recognition• compliment formal recognition program• private or public • recognition can be searched, commented on, liked
Social Recognition SystemsPublic Platforms
Types of Technology Tools
Social RecognitionPrivate Platforms
Types of Technology Tools
Company Intranets
External social platforms
Types of Technology Tools Social RecognitionPrivate Platforms
Updates by leadership that include employee recognition
Social recognition can be a stand alone system, part of a rewards and recognition platform or integrated into a company intranet/website.
Best practices:
• implement a social media policy• use company branded social sites• have an editorial gatekeeper• encourage employees to engage• stay updated on technology/social platforms• encourage adoption throughout the organization
with training and executive sponsorship
Types of Technology Tools
Types of Technology Tools Mobile Recognition
• 46% of Americans own a smart mobile device*
• Telecommuting will rise to include 43% of U.S. workers by 2016**
• By 2015 mobile web will surpass internet desktop use***
• A recent IRF/CMI poll showed more than 1 in 10 incentive planners now use a mobile application to display program progress or enhance attendee experiences onsite.****
*American Life and Pew Internet Project**Forrester***Morgan Stanley****Incentive Research Foundation
Types of Technology Tools Mobile Recognition
Benefits:• enables on-the-go recognition• low cost of delivery• wider access for employees
Best Practices:• consider all platforms• choose experienced
vendors/developers with experience in R&R
• assign content team• keep content current/echo
website experience• encourage adoption throughout
the organization with training and executive sponsorship
Types of Technology Tools Mobile Recognition
Mobile optimized social recognition programs
Gamification
By 2014, 70% of Global 1000 organizations will use gamification as the primary mechanism to transform business operations*
Benefits:• competition among
employees increases engagement
• applications for training, e-learning, wellness and safety
• appeals to younger employees
• can be used across platforms
*Gartner
Examples of gamification elements for recognition:
• earn points/badges for behavior• include social/chat area to promote/celebrate
accomplishments• include visual icons like medals or leaderboards• ensure game is aligned with behavior
objects/program goals • consider rewards that will keep participants engaged• can tie into a more formal recognition system
Gamification
Q&A
Thank you for tuning in!For more information please visit us at www.usmotivation.com or email us at [email protected] our office is located at 7840 Roswell Road Bldg.100 Atlanta, GA 30350