Recycling 202: Goal-setting, Program
Evaluation & Supervision College & University Recycling Council
National Recycling Coalition
Webinar Series, 12-4-07
Rob Gogan, Recycling & Waste Manager
Harvard University Operations Services
175 North Harvard Street
Allston, MA 02134
Tel: 617-495-3042
Email: [email protected]
Measurement Metrics“What gets measured, gets managed,” Sarah Hammond Creighton, Tufts University
• Volume-based: cubic yards, bags, truckloads• Weight-based: tons, pounds, kilograms• Scale weight tare sheets: trucks, compactors,
roll-offs• Waste audits: characterization, weight
distributions• Procurement: tonnage coming into campus (e.g.,
“2,204 tons fine paper purchased campus-wide in FY07”)
Goal-Setting: “Help Us Reach our Goal!”
• “Save John Harvard from getting buried in trash!”
• “50% by ’05” • RecycleMania, “Green
Cup”• Reduce trash < 200 kg
per capita / year• Apply for awards: NRC,
AF& PA, state recycling org’s, municipalities
• Zero Waste
Data Tracking: Comparing “apples to apples”
• CURC Campus Refuse Profile, <http://
www.uos.harvard.edu/information/dep_fac_sol_cur.shtml>
• WasteWise, <http://www.epa.gov/wastewise/about/overview.htm>
• RecycleMania, <www.recyclemaniacs.org>
• State, local measurement instruments
• Re-Trac < http://www.re-trac.com/ >
Full-time Staff Supervision• Staff: hire only the best, professional
licensure (CDL), shift time restrictions• Work reporting procedures: daily route
sheet, tare slips, time sheets, vehicle inspection slips
• “Trust, but verify”: customer check-ins, peer reports (with a grain of salt), words from the weeds
• Carrots and sticks: rewards and sanctions
Contractor Supervision
• Bid specifications: require empty truck, on-campus scale weigh-in, safety training, separate service and tipping fees
• Check-in calls• Weight tare sheets• Customer feedback• Training for vacation/absence substitutions