A PROJECT REPORT On D-mat Account with
A project Report submitted in partial fulfillment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION(INDUSTRY INTEGRATED)
TO
EIILM UNIVERSITY, 16TH MILE CAMPUS, JORETHANG,
SOUTH-SIKKIM, PIN-737121
BY
SATYENDRA NATH YADAW
ENROLLMENT NO.-EIILMU/SK/RG/0708/044
Under the guidance of
MR. ANKIT MISHRA
(CENTRE MANAGER)
RELIANCE MONEY LTD. ALLAHABAD U.P
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PREFACE
The successful completion of this project was a unique experience for me because by visiting many place and interacting various person, I achieved a better knowledge about sales. The experience which I gained by doing this project was essential at this turning point of my carrier this project is being submitted which content detailed analysis of the research under taken by me.
The research provides an opportunity to the student to devote his/her skills knowledge and competencies required during the technical session.
The research is on the topic “D-mat Account with Reliance money ltd.”
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ACKNOWLEDGEMENT
I would like to express my appreciation and gratitude to various people who have shared their valuable time and made possible this project, through their direct indirect cooperation.
My honorable Mam Malati Subba and Mr.A.k. Benerjee (Lecturer) EIILM UNIVERSITY, SOUTH-SIKKIM, for allowing me to work on this project and provide necessary help.
I thank my respected faculties, dear friend & colleagues, who help me in every possible ways, support me and encouraged me to explore new dimensions.
SATYENDRA NATH YADAW MBA III rd (I.T.) Semester Enrollment-No-EIILMU/SK/RG/0708/044
3
RECOMMENDATION
This to certify that SATYENDRA NATH YADAW, M.B.A III Semester, EIILM University, JORETHANG SOUTH-SIKKIM has done project on “Reliance Money” and has successfully completed his project on “D-mat account with Reliance money Ltd.”This report is completed under my on .It is only for academic purpose and is a bonafide work done by researcher.
Superviser Name__________ Signature_______ Head Research Dept. Or H.O.D. Name____________ Signature_________
4
DECLARATION
I Satyendra Nath Yadaw do here by declare that the project work entitle on the “D-mat Account with Reliance Money Ltd.” at Allahabad U.P. is the original work done by me.
This project report presented as a partial fulfillment requirement for the degree of Master of Business administration.
SATYENDRA NATH YADAW MBA 3rd semester EIILM University
South-Sikim
5
CONTENTS
Introduction 7
(CHAPTER-1)-----------------------------------(8-43)
Company Profile 8
Product of the Reliance Money 16
Need for the study 35
Competitors 36
Objective 43
(CHAPTER-2)-----------------------------------(44-54)
Research Methodology 44
Data Analysis and Interpretation 53
Observation and Finding 54
(CHAPTER-3)-----------------------------------(55-56)
Limitation & Suggestion 55
Conclusion 56
(CHAPTER-4)-----------------------------------(57-59)
Questionnaire 57
Bibliography 59
6
INTRODUCTION
Reliance Money – Transacting and investing
simplified.
Get ready to change the way you transact and invest
in financial products and services. Whether you wish
to transact in equity, equity & commodity derivatives,
IPO’s offshore investments or prefer to invest in
mutual funds, life & general insurance products or
avail money transfer and money changing services,
you can do it all through reliance money. Simply open
a reliance money account and enjoy the convenience
of handling all your key financial transactions
through this one window.
7
PROFILE OF RELIANCE MONEY
The Reliance – Anil Dhirubhai Ambani Group is
among India’s top three private sector business
houses on all major financial parameters, with a
market capitalization of Rs.325,000 crores (US$ 81
billion), net assets in excess of Rs.115,000 crores (US$
29 billion), and net worth to the tune of Rs.55,000
crores (US$ 14 billion)
Reliance Money is a comprehensive electronic
transaction platform offering a wide range of asset
classes. Its Endeavour is to change the way India
transacts in financial markets and avails financial
services. Reliance Money is a single window, enabling
you to access, amongst others in Equities, Equity &
Commodities Derivatives, Mutual Funds, IPO’s, Life
& General Insurance products, Offshore Investments,
Money Transfer, Money changing and Credit Cards.
Reliance Money is a group company of Reliance
Capital; one of India's leading and fastest growing
private sector financial services companies, ranking
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among the top 3 private sector financial services and
banking companies, in terms of net worth. Reliance
Capital Ltd. has interests in asset management, life
and general insurance, private equity and proprietary
investments, stock broking and other financial
services. Reliance Capital is one of India’s leading
and fastest growing private sector financial services
companies, and ranks among the top 3 private sector
financial services and banking companies, in terms of
net worth. The company has interests in asset
management and mutual funds, life and general
insurance, private equity and proprietary
investments, stock broking and other activities in
financial services
9
RELIANCE ADA GROUP
10
Reliance Money
Reliance Money is a group company of Reliance
Capital, one of India's leading and fastest growing
private sector financial services companies, ranking
among the top 3 private sector financial services and
banking companies, in terms of net worth. Reliance
Capital is a part of the Reliance Anil Dhirubhai
Ambani Group. Reliance Money is a comprehensive
electronic transaction platform offering a wide range
of asset classes. Its endeavor is to change the way
India transacts in financial markets and avails
financial services.
Reliance Money is a single window, enabling you to
access, amongst others in Equities, Equity &
Commodities Derivatives, Mutual Funds, IPO’s, Life
& General Insurance products, Offshore Investments,
Money Transfer, Money Changing and Credit Cards
11
The Reliance Anil Dhirubhai Ambani Group is one of
India's top 3 business houses, and has a market
capitalization of over Rs.2,90,000 crore (US$ 75
billion),net worth in excess of Rs.40,000 crore (US$ 10
billion), cash flows of Rs. 9,000 crore (US$ 2.2 billion),
net profit of Rs. 5,000 crore (US$ 1.3 billion) and zero
net debt.
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Chairman's Profile:
Regarded as one of the foremost corporate leaders of
contemporary India, Shri Anil Dhirubhai Ambani is
the chairman of all listed companies of the Reliance
ADA Group, namely, Reliance Communications,
Reliance Capital, Reliance Energy, Reliance Natural
Resources and Reliance Power. He is also Chairman
of the Board of Governors of Dhirubhai Ambani
Institute of Information and Communication
Technology, Gandhi Nagar, Gujarat. Till recently, he
also held the post of Vice Chairman and Managing
Director in Reliance Industries Limited (RIL), India's
largest private sector enterprise. Anil Dhirubhai
Ambani joined Reliance in 1983 as Co-Chief
Executive Officer, and was centrally involved in every
aspect of the company's management
13
If we look for examples to prove this quote then we
can find many but there is none like that of Reliance
Money. The company which is today known as the
largest financial service provider of India.
Reliance Capital has interests in asset
management and mutual funds, life and general
insurance, private equity and proprietary
investments, stock broking, depository services,
distribution of financial products, consumer finance
and other activities in financial services. Reliance
Mutual Fund is India's no.1 Mutual Fund. Reliance
Life Insurance is India's fastest growing life
insurance company and among the top 4 private
sector insurers. Reliance General Insurance is India's
fastest growing general insurance company and the
top 3 private sector insurers.
Reliance Money is the largest brokerage and
distributor of financial products in India with more
than 2.5 million customers and the largest
distribution network. Reliance Consumer finance has
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a loan book of over Rs. 8,000 crores at the end of June
2008. Reliance Capital has a net worth of Rs.6,862
crores (US$ 1.6 billion) and total assets of Rs. 19,940
crores (US$ 4.6 billion) as of June 30, 2008 and over
26,000 employees. Money has increased its market
share among private financial companies to nearly
Convenient & effective – Anytime & anywhere
financial transaction capability. Launched in April
2007. It provides the Flat fees system. It has 2.2
million customers in 1 year of official launch. It has
over 5,000 outlets across 700 towns/cities. Average
daily turnover – in excess of Rs 2,000 crores.
Considering the entire life market, including the Rs.
12,890 crores booked by life insurance Corporation,
Reliance life insurance market share works out to
around 6.25% .The life insurance market continuous
to be dominated
By LIC which has about 67% share this only a
marginal dip from its 73% share in end-July. These
comparisons are only for first year or new business
premium.
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RELIANC MONEY PRODUCT OFFERING
1. Trading Portal (with almost negligible brokerage )
Equity Broking
Commodity Broking
Derivatives ( Futures & Options )
Offshore Investments (Contract For Differences)
D-Mat Account.
2. Financial Products
Mutual Funds
Life Insurance
o ULIP plan
o Term Plan
o Money Back Plan
General Insurance
o Vehicle/Motor Insurance
o Health Insurance
o House insurance
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IPO’s
NFOs
3. Value-Added Services
Retirement Planning
Financial Planning
Tax Saving
Children Future Planning
5. Credit Cards
4. Gold coins retailing
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.“Success is a journey, not a
distination’’
RELIANCE DEMAT ACCOUNTS
Overview of Demat Account
In India, a Demat account the abbreviation for
dematerialized account, is a type of banking account
which dematerializes paper-based physical stock
shares, the dematerialized account is used to avoid
holding physical shares: the shares are bought and
sold through a stock broker. This account is popular
in India. The
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Securities and Exchange Board of India (SEBI)
mandates a demat account for share trading above
500 shares. As of April 2006, it became mandatory
that any person holding a demat account should
possess a Permanent Account Number (PAN), and the
deadline for submission of PAN details to the
depository lapsed on January 2007.
Procedure
1. Fill demat request form (DRF) (obtained from a
depository participant or DP with whom your
depository account is opened).
2. Deface the share certificate(s) you want to
dematerialize by writing across Surrendered for
dematerialization.
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3. Submit the DRF & share certificate(s) to DP. DP
would forward them to the issuer / their R&T Agent.
4. after dematerialization, your depository account
with your DP, would be credited with the
dematerialized securities.
Reliance Money Demat Account Services
Reliance Money – Transacting and investing
simplified.
Get ready to change the way you transact and invest
in financial products and services. Whether you wish
to transact in equity, equity & commodity derivatives,
and IPO’s offshore investments or prefer to invest in
mutual
Funds, life & general insurance products or avail
money transfer and money changing services, you can
do it all through reliance money. Simply open a
20
reliance money account and enjoy the convenience of
handling all your key financial transactions through
this one window.
Benefits of having reliance money account
•It’s cost effective
You pay comparatively lower transaction fees. As an
introductory offer, we invite you to pay a flat fee of
just Rs. 500/- and 750/- and transact through reliance
money. This fee is valid for two months or a specified
transaction value
The table below for details.
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• Its offers single –
Through reliance money’s associates, you can
transact in equity, equity and commodities
derivatives, offshore investments mutual funds, IPO’s
life insurance, general
Insurance, money transfer, money changing and
credit cards, amongst others.
•Its convenient
You can access reliance money’s services through
•The internet
•Transaction kiosks
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•The phone (calls & transact)
•Our all – India network of associates on an assisted
trade (through the call centre or our network of
associates) a charge of Rs 12 per executed trade
applicable.
•Its Safe your account is safeguarded with a unique
security number that changes every 32 seconds. This
number works as a dynamics password to keep your
account extra safe.
• You get your own demat account with reliance
capital at an annual fee of just Rs. 50/-.
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• Its provides you a demat account provides you a 3-
in-1 facility
• You can access your banking, trading and demat
account through a single window and transfer funds
across accounts seamlessly.
• It provide you value- added services at
www.reliancemoney.com, you get.
• Reliable research, including views of external
experts with an enviable track record.
• Live news updates from Reuters and Dow Jones.
• CEO’s / expert views on the economy and financial
markets.
• Tools that help you plan your investments, tax,
retirement, etc. in the personal finance section.
• Risk Analyzer for analysis of your risk profile.
• Asset allocators to build an appropriate investment
portfolio
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• Innovative use of technology for facilitating
Convenient trading/investments –
kiosks (similar to ATM’s)
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Reliance Money Provide the kiosks (similar to
ATM’s) Facilities, to their customer through which
the customers can trade on available kiosks at the
particular Branch of Reliance Money. The company
is going to open these kiosks in the market as the
ATM’s of the Banks. Reliance Money provides 3
different trading platforms for equity trading:
Insta Trade
Fast Trade
Easy trade
The benefits
• A safe and convenient way to hold securities;
• Immediate transfer of securities;
• No stamp duty on transfer of securities;
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• Elimination of risks associated with physical
certificates such as bad delivery, fake securities,
delays, thefts etc;
• Reduction in paperwork involved in transfer of
securities;
• Reduction in transaction cost;
• No odd lot problem, even one share can be sold;
• Nomination facility;
• Change in address recorded with DP gets registered
with all companies in which investor holds securities
electronically eliminating the need to correspond with
each of them separately;
• Transmission of securities is done by DP eliminating
correspondence with companies;
• Automatic credit into demat account of shares,
arising out of bonus/split/consolidation/merger etc.
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• Holding investments in equity and debt instruments
in a single account.
Required Documents
The extent of documentation required to open a
demat account may vary according to your
relationship with the institution. If you plan to open a
demat account with a bank, a savings, current and, or
other account for which the holder have been issued a
check book, such holder has an edge over the non-
account holder. In fact, banks usually offer additional
incentives to customers who open a demat account
with them. Along with the application form, your
photographs (with co-applicants) and proof of
identity/residence/date of birth have to be submitted.
The DPs also ask for a DP-client agreement to be
executed on non-judicial stamp paper. Here is a
broad list:
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• A canceled check, preferably MICR
• Proof of Identification
• Proof of Address
• Proof of Pan Card (mandatory)
• Recent photographs, one and, or more for proof of
identification and, or address self-attested facsimile
copies of PAN card, Voter’s ID, Passport, Ration
card, Driver’s license, Photo credit card, Employee
ID card, Bank attestation, latest IT returns and, or
latest Electricity/Landline phone bill are sufficient.
While they only ask for photocopies of the documents,
they will need the originals for verification.
29
Points to Remember
1. Only securities admitted by NSDL can be
dematerialized. The list is available with your DP.
2. Only securities registered in the name of the
account holder can be dematerialized.
3. Dematerialization is normally completed within 15
days after the share certificates have reached the
issuer/ their R&T Agent. Thus it may take you a
month from the date you hand over shares, to receive
demat credit.
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4. Dematerialization would be done only when the
issuer / their R&T Agent is satisfied of genuineness of
securities & ownership status
5. All the joint holders should sign the DRF.
6. The pattern of holding in the DRF should match
the pattern of holding on the share certificate & the
pattern in which account is opened.
7. Demat requests with name(s) not matching exactly
with the name(s) appearing on the certificates merely
on account of initials not being spelt out fully or put
after or prior to the surname, would be processed,
provided the signature(s) of the client(s) on the DRF
tallies with the specimen signature(s) available with
the issuer/ their R & T agent.
8. If the signature in the DRF does not match with
the signature available with the issuer/ their R & T
agent, the issuer/ their R & T agent may at the time of
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demat confirmation, ask for additional
documentation (like bank attestation/ notarization,
etc.) to prove that the certificate belongs to the person
who forwarded the DRF.
9. In case there is any problem in processing the DRF,
contact you’re DP and if he cannot resolve the
problem you may contact NSDL.
Benefit
Demat account has become a necessity for all
categories of investors for the following reasons/
benefits:
SEBI has made it compulsory for trades
in almost all scrip’s to be settled in
Demat mode. Although, trades up to 500
shares can be settled in physical form,
physical settlement is virtually not
taking place for the apprehension of bad
delivery on
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Account of mismatch of signatures,
forgery of signatures, fake certificates,
etc.
It is a safe and convenient way to hold
securities compared to holding securities
in physical form..
No stamp duty is levied on transfer of
securities held in Demat form.
Instantaneous transfer of securities
enhances liquidity.
It eliminates delays, thefts, interceptions
and subsequent misuse of certificates.
Change of name, address, registration of
power of attorney, deletion of deceased's
name, etc. - can be effected across
companies by one single instruction to
the DP.
Each share is a market lot for the
purpose of transactions - so no odd lot
problem.
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Any number of securities can be
transferred/delivered with one delivery order.
Therefore, paperwork and signing of multiple
transfer forms is done away with. It facilitates
taking advances against securities on low
margin/low interest.
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NEED OF THE STUDY
The need of the study arises because of the
reason that a trainee must understand the
company, its achievements and tasks, products
and services and also to collect information
about its competitors, its products and services
offered. So that, after understanding and
collecting information about the organization
and its competitors, a trainee will be able to
work well for the organization.
From the study I have learned very
much, about the company as well as the
strategy of the customers, which helps me a lot
at my working days.
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COMPETITORS
HDFC BANK is one of the leading Depository
Participant (DP) in the country with over 8 Lac
demat accounts.
HDFC Bank Demat services offers you a secure and
convenient way to keep track of your securities and
investments, over a period of time, without the hassle
of handling physical documents that get mutilated or
lost in transit.
HDFC BANK is Depository participant both with –
National Securities Depositories Limited (NSDL) and
Central Depository Services Limited (CDSL).
36
Features & Benefits
As opposed to the earlier form of dealing in physical
certificates with delays in transaction, holding and
trading in Demat form has the following benefits:
Settlement of Securities traded on the exchanges as
well as off market transactions.
Shorter settlements thereby enhancing
liquidity.
Pledging of Securities.
Electronic credit in public issue.
Auto Credit of Rights / Bonus / Public Issues
/Dividend credit through ECS.
Auto Credit of Public Issue refunds to the
bank account.
No stamp duty on transfer of securities held
in demat form.
No concept of Market Lots.
Change of address, Signature, Dividend
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Mandate, registration of power of attorney,
transmission etc. can be effected across
companies held in demat form by a single
instruction to the Depository Participant
(DP).
Holding / Transaction details through
Internet / email.
Incase you need any more information or have any
queries, feedback & complaints , you may please mail
us at [email protected]
Secured & easy transaction processing
HDFC Bank Ltd provides convenient facility called
'SPEED-e' (Internet based transaction) whereby
account holder can submit delivery instructions
electronically through SPEED-e website
(https://speed-e.nsdl.com). SPEED-e offers secured
means of transaction processing eliminating
preparation of instruction slips and submission of the
same across the counter to the depository participant.
The 'IDEAS' facility helps in viewing the current
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transactions and balances (holdings) of Demat
account on Internet on real time basis.
Disclaimer:
Whatever have been stated above are in the good
interest of the Investor / Demat Applicants / holders
to provide a brief picture about the depository
system. You are requested go through the guidelines
of the depositories before taking any further action.
For detailed guidelines, you are requested to
approach your nearest HDFC Bank branch. HDFC
Bank will not be responsible for any
misunderstanding / act based on the above. Also
HDFC Bank might ask for additional information /
documentation than what has been stated above to
process your application / instruction.
39
ICICI DIRECT
ICICIDirect (or ICICIDirect.com) is stock trading
company of ICICI Bank. Along with stock trading
and trading in derivatives in BSE and NSE, it also
provides facility to invest in IPOs, Mutual Funds and
Bonds. Trading is available in BSE and NSE
ICICIDirect offers 3 different online trading platforms to
its customers. Type of Account
1. Share Trading Account
Share Trading Account by ICICIDirect is
primarily for buying and selling of stocks in BSE
and NSE.This account allows Cash Trading,
Margin Trading, Margin PLUS Trading, Spot
Trading, Buy Today Sell Tomorrow and Call
and Trade on phone.
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ICICIDirect.com website is the primary trading
platform for this trading account. They also
provide installable application terminal based
application for high volume trader.
2. Wise Investment Account
3. Online Mutual funds investment allows
investor to invest on-line in around 19 Mutual
Fund companies. ICICI Direct offers various
options while investing in Mutual Funds like
Purchase Mutual Fund, Redemption and
switch between different schemes, Systematic
Investment plans, Systematic withdrawal plan
and transferring existing Mutual Funds in to
electronic mode. This account also provides
facility to invest in Government of India Bonds
and ICICI Bank Tax Saving Bonds.
2. Active Trader account gives more
personalized investment options to the
investors. It allows investor to use online and
offline stock trading. It also provides with
independent market expertise and support
41
through a dedicated Relationship Manager
from ICICI.
Active Trader also provides
commodity trading.
Brokerage and fees
Account opening fees: Rs 750/- (One time non-
refundable)
Brokerage : ICICIDirect.com brokerage
varies on volume of trade and inclusive
of demat transaction charges, service
taxes and courier charges for contract
notes. It ranges from 0.1% to 0.15% for
margin trades, 0.2% to 0.425% for
squared off trades and 0.4% to 0.85% on
delivery based trades.
Disadvantages of ICICIDirect
1. Getting access to ICICIDirect.com website
during market session can be frustrating.
42
OBJECTIVE
To find the market potential and market penetration of Reliance Money product offerings in Bhopal.
To collect the real time information about preference level of customers using Demat account and their inclination towards various other brokerage firms e.g. Indiabulls, Sharekhan, Indiainfoline, Religare, Alankit , Unicon.
To expand the market penetration of Reliance money.
To provide pricing strategy of competitors to fight cut throat competition.
To increase the product awareness of Reliance money as single window shop for investment solutions.
43
RESEARCH METHODOLOGY
Research Methodology refers to search of
knowledge .one can also define research methodology
as a scientific and systematic search for required
information on a specific topic.
The word research methodology comes from the
word “advance learner‘s dictionary” meaning of
research as a careful investigation or inquiry
especially through research for new facts in my
branch of knowledge for example some author have
define research methodology as systematized effort
to gain new knowledge.
44
TYPES OF RESEARCH
ANALYTICAL RESEARCH:-
It has to used facts or information already
available and analyzes these to make a critical
evaluation of material.
SAMPLE SIZE: Considering the constraints it was
decided to conduct the study based on sample size of
50 people in specific age groups.
45
METHODS OF DATA COLLECTION
In the project work Primary data secondary data
(both) sources of data has been used.
1. Primary sources of data: In the primary sources
of data used Observation Method &
Questionnaire method.
2. Secondary sources of data: In the secondary
sources of data is used. (Internet ,
magazines ,books, journals)
TOOLS OF ANALYSIS
In the project work quantitative technique &
percentage method are has been used.
46
RESEARCH DESIGN
For the proper analysis of data simple
quantitative technique such as percentage were
used. It help in marketing more accurate
generalization From the data available .The
data which was collected from a sample of
population was assumed to be representing
entire population was interested .Demographic
factor like age, income and educational
background was used for the classification
purpose .
47
DATA ANALYSIS AND INTERPRETATION
Q .1 Which bank is easily available every were?
Company Name Percentage of respondentReliance Money 25ICICI 15HDFC 10
INTERPRETATION: 50% have respondent of Reliance Money, 30% have respondent of HDFC, 20% have respondent of ICICI.
48
Q.2Which banking Demat account offered you a large no. of services?
Company Name Percentage of respondentReliance money 25HDFC 10ICICI 15
INTERPRETATION: 50% have respondent of Reliance Money, 20% have respondent of HDFC, 30% have respondent of ICICI.
49
Q.3 Which bank provides you a better email facility?
Company Name Percentage of respondentReliance money 23HDFC 11ICICI 16
INTERPRETATION: 46% have respondent of Reliance Money, 22% have respondent of HDFC, 32% have respondent of ICICI.
50
Q.4 which company provides a less BROKARAGE rate?
Company Name Percentage of respondentReliance money 21HDFC 15ICICI 14
INTERPRTETATION: 42% have respondent of Reliance Money, 30% have respondent of HDFC, 28% have respondent of ICICI.
51
Q. 5 which company provide you a large number of product and services?
Company Name Percentage of respondentReliance money 21HDFC 15ICICI 14
INTERPRETATION: - 42% have respondent of Reliance Money, 30% have respondent of HDFC, 28% have respondent of ICICI.
52
Represent a pie chart
Reliance45%
HDFC28%
ICICI27%
OBSERVATION
53
To study the sales and distribution management and improve the Customer Acquisition Process by analyzing the consumer behavior, response and mindset towards the product and services the company offers.
50% have respondent of Reliance Money,
30% have respondent of HDFC, 20% have
respondent of ICICI.
50% have respondent of Reliance Money,
20% have respondent of HDFC, 30% have
respondent of ICICI.
46% have respondent of Reliance Money,
22% have respondent of HDFC, 32% have
respondent of ICICI.
42% have respondent of Reliance Money,
30% have respondent of HDFC, 28% have
respondent of ICICI.
42% have respondent of Reliance Money,
30% have respondent of HDFC, 28% have
respondent of ICICI.
54
SUGGESTION
The Brand image of Reliance Money is good in market but according to customer satisfaction the company has to provide the better service.And also change the Market strategy
Limitations
• The time constraint was one of the major problems.• The study is limited to the different schemes available under the Demat account selected.
• The lack of information sources for the analysis part.
CONCLUSION
55
Reliance Demat Account is better than other Demat
account. Reliance Money has good return of
investment. A good brand is always welcomed over
here people are aware of quality so they go for
ready to spend bucks of money.
At last all con be concluded by that Reliance
Money is still growing industry in India
Reliance Demat account have less brokerage rate.
It provides a security with the use of special type of
key.
QUESTIONNAIRE
56
Q .1 Which financial bank is easily available every were?
Reliance Money HDFC ICICI
Q.2Which banking Demat account offered you a large no. of services?
Reliance Money HDFC ICICI
Q.3 Which bank provides you a better email facility?
Reliance Money HDFC ICICI
Q.4 which company provides a less BROKARAGE rate?
Reliance Money HDFC ICICI
57
Q. 5 which company provide you a large number of product and services?
Reliance Money HDFC ICICI
58
BIBLIOGRAPHY
Websites:www.reliancemoney.comwww.hdfc.comwww.icicidirect.com
Reference books: 1. FINANCIAL INSTITUTIONS AND MARKETS - L.M.BHOLE2.INVESTMENT MANAGEMENT - V.K.BHALL3. Research methodology: KOTHARI
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