Transcript
Page 1: Programs, Projects & Initiatives

Professional Programs, Projects & InitiativesJonnetta Pemberton, RN, BSN, MBA

Page 2: Programs, Projects & Initiatives

CHMG Quality Improvement Performance Stories (QuIPS)

Creator, authored and editor for Cone Health Medical Group’s

first newsletter, Quality Improvement & Performance

Stories (QuIPS)

This quarterly newsletter focused on sharing best practice, quality and safety initiatives, and highlighted efforts to improve quality and safety throughout all 114 CHMG physician offices and ambulatory sites

Page 3: Programs, Projects & Initiatives

CHMG Employee Engagement Initiatives

Good Catch AwardThis award was presented each quarter to a physician practice or office that had identified and prevented a patient safety event or demonstrated exceptional care

CHMG Patient Safety Awareness Contest This contest was created to recognize the work and success practices are having creating and implementing patient safety awareness

Recipients include: LeBauer Primary Care- Stoney Creek, LeBauer Heart Care- Church Street &

The Scanning Center

2014 Winners: Vascular & Vein Specialists of

Greensboro1st Runner-Ups:

Internal Medicine Residency Program at Cone Health

Page 4: Programs, Projects & Initiatives

Competency & Education Program

This program was designed to incorporate new employee orientation, clinical competencies and education for 1500+ staff members in 114 physician offices and ambulatory settings

Visualized, developed, piloted, implemented and monitored the

CHMG Competency & Education Program

CHMG Orienting New Employees O.N.E.

New Employee Orientation New Employees

Page 5: Programs, Projects & Initiatives

Competency & Education Tracking System

A tracking system was built for each practice to display each staff members competency and education completion

A master sheet was also accessible for leadership to view each practices’ quarterly

completion rate

Page 6: Programs, Projects & Initiatives

Promotional Items

Designed CHMG promotional items such as T-shirts, lawn chairs, umbrellas, tumblers and coffee mugs to establish brand identity in the practices and community Coffee mugs &

Tumblers Lawn Chairs

T-shirts

Page 7: Programs, Projects & Initiatives

Promotional Flyers & Programs

Created promotional flyers and programs for several medical group initiatives


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