Download pdf - PRODUCT SHEET LEVEL 4 NVQ DIPLOMA IN CUSTOMER SERVICE · 2018-05-15 · To achieve the Level 4 NVQ Diploma in Customer Service learners must complete a minimum of 50 credits: 14 credits

Transcript
Page 1: PRODUCT SHEET LEVEL 4 NVQ DIPLOMA IN CUSTOMER SERVICE · 2018-05-15 · To achieve the Level 4 NVQ Diploma in Customer Service learners must complete a minimum of 50 credits: 14 credits

www.futurequals.com | [email protected] | 01530 836662

L4NVQDCS_V4_23/01/18

PRODUCTSHEET

LEVEL4NVQDIPLOMAINCUSTOMERSERVICE

QualificationOverviewThepurposeoftheLevel4NVQDiplomainCustomerServiceistoprovidelearnersalreadyworkingwithincustomerservices,withtheskills,knowledgeandunderstandingrequiredtoprogresstoahigherlevelofresponsibility,suchasmanagement.

QualificationStructureToachievetheLevel4NVQDiplomainCustomerServicelearnersmustcompleteaminimumof50credits:14creditsfromMandatoryGroupMandaminimumof20creditsfromOptionalGroup01.Amaximumof16creditscancomefromOptionalGroup02.Atleast38ofthecreditsmustbeachievedatLevel4orabove.

QualificationDocumentsAQualificationSpecificationandEvidenceLogbookisavailabletocentresfromourwebsitewww.futurequals.com.However,specificationswithindicativecontentorotherguidancewillbeprovidedtocentresuponlearnerregistration.

ProgressionOpportunitiesTheLevel4NVQDiplomainCustomerServicehasbeenspecificallydesignedtosupportprogressionontootherrelevantqualifications,includingtheLevel5DiplomainManagementandLeadership.

Level:4

Age:18+,19+

TQT:500GL:178

Credits:50

Recommended

Pearson Edexcel Level 6 NVQ Diploma in Construction Site ...qualifications.pearson.com/content/dam/pdf/NVQ-and-competence... · Pearson Edexcel Level 6 NVQ Diploma in Construction
Pearson Edexcel Level 6 NVQ Diploma in Construction Site ...qualifications.pearson.com/content/dam/pdf/NVQ-and-competence... · Pearson Edexcel Level 6 NVQ Diploma in Construction Documents
Level 2 NVQ Diploma in Formwork (Construction ... · ProQual, July 2016 Level 2 NVQ Diploma in Formwork (Construction) 3 Introduction The Level 2 NVQ Diploma in Formwork is aimed
Level 2 NVQ Diploma in Formwork (Construction ... · ProQual, July 2016 Level 2 NVQ Diploma in Formwork (Construction) 3 Introduction The Level 2 NVQ Diploma in Formwork is aimed Documents
NVQ Level 2 Diploma in Plumbing & Heating (6189-11 ... · Level 2 NVQ Diploma (6189-21/6189-11) 1 NVQ Level 2 Diploma in Plumbing & Heating (6189-11) Diploma in Installing and Maintaining
NVQ Level 2 Diploma in Plumbing & Heating (6189-11 ... · Level 2 NVQ Diploma (6189-21/6189-11) 1 NVQ Level 2 Diploma in Plumbing & Heating (6189-11) Diploma in Installing and Maintaining Documents
Optional Units BIIAB Level 2 NVQ Diploma in Professional ... · BIIAB Level 2 NVQ Diploma in Professional Cookery . 601/5691/0 . BIIAB Level 2 NVQ Diploma in Professional Cookery
Optional Units BIIAB Level 2 NVQ Diploma in Professional ... · BIIAB Level 2 NVQ Diploma in Professional Cookery . 601/5691/0 . BIIAB Level 2 NVQ Diploma in Professional Cookery Documents
Level 2 NVQ Diploma in Plant Operations (Construction ... · Pathway 9: Level 2 NVQ Diploma in Plant Operations (In-shore and Marine) Pathway 10: Level 2 NVQ Diploma in Plant Operations
Level 2 NVQ Diploma in Plant Operations (Construction ... · Pathway 9: Level 2 NVQ Diploma in Plant Operations (In-shore and Marine) Pathway 10: Level 2 NVQ Diploma in Plant Operations Documents
Qualification Handbook Level 5 NVQ Diploma in Management · 2.3.1 Level 5 NVQ Diploma in Management To be awarded this qualification the learner must achieve a minimum of 38 credits
Qualification Handbook Level 5 NVQ Diploma in Management · 2.3.1 Level 5 NVQ Diploma in Management To be awarded this qualification the learner must achieve a minimum of 38 credits Documents
Pearson Edexcel Level 3 NVQ Diploma in Construction ...€¦ · Pearson Edexcel Level 3 NVQ Diploma in Construction Contracting Operations (QCF) Specification NVQ/Competence-based
Pearson Edexcel Level 3 NVQ Diploma in Construction ...€¦ · Pearson Edexcel Level 3 NVQ Diploma in Construction Contracting Operations (QCF) Specification NVQ/Competence-based Documents
YMCA Level 4 NVQ Diploma in Spectator Safety ......To achieve the Level 4 NVQ Diploma in Spectator Safety Management, learners must achieve 50 credits from the mandatory units and
YMCA Level 4 NVQ Diploma in Spectator Safety ......To achieve the Level 4 NVQ Diploma in Spectator Safety Management, learners must achieve 50 credits from the mandatory units and Documents
Qualification Handbook BIIAB Level 5 Diploma in Playwork (NVQ) · To achieve the BIIAB Level 5 Diploma in Playwork (NVQ) learners must gain a total of 60 credits. This must consist
Qualification Handbook BIIAB Level 5 Diploma in Playwork (NVQ) · To achieve the BIIAB Level 5 Diploma in Playwork (NVQ) learners must gain a total of 60 credits. This must consist Documents
Level 4 NVQ Diploma in Customer Service Qualification ......Level 4 NVQ Diploma in Customer Service 4 Qualification Structure Candidates must achieve a minimum of 50 credits: • 14
Level 4 NVQ Diploma in Customer Service Qualification ......Level 4 NVQ Diploma in Customer Service 4 Qualification Structure Candidates must achieve a minimum of 50 credits: • 14 Documents
Level 3 NVQ Diploma in Plant Installations Hoist ... … · Level 3 NVQ Diploma in Plant Operations - Hoist (Construction) 3 Introduction The ProQual Level 3 NVQ Diploma in Plant
Level 3 NVQ Diploma in Plant Installations Hoist ... … · Level 3 NVQ Diploma in Plant Operations - Hoist (Construction) 3 Introduction The ProQual Level 3 NVQ Diploma in Plant Documents
Level 5 NVQ Diploma in Occupational Health and Safety ... · Level 5 NVQ Diploma in Occupational Health & Safety Practice December 2016 Introduction The Level 5 NVQ Diploma in Occupational
Level 5 NVQ Diploma in Occupational Health and Safety ... · Level 5 NVQ Diploma in Occupational Health & Safety Practice December 2016 Introduction The Level 5 NVQ Diploma in Occupational Documents
BIIAB Level 5 NVQ Diploma in Management and Leadership (QCF) · BIIAB Level 5 NVQ Diploma in Management and Leadership (QCF) Table of Contents 1. About the BIIAB Level 5 NVQ Diploma
BIIAB Level 5 NVQ Diploma in Management and Leadership (QCF) · BIIAB Level 5 NVQ Diploma in Management and Leadership (QCF) Table of Contents 1. About the BIIAB Level 5 NVQ Diploma Documents
Pearson Edexcel Level 3 NVQ (QCF) Extended Diploma in …€¦ · Edexcel Level 3 NVQ Diploma in Engineering Maintenance – Electrical (QCF) Pearson Edexcel Level 3 NVQ Extended
Pearson Edexcel Level 3 NVQ (QCF) Extended Diploma in …€¦ · Edexcel Level 3 NVQ Diploma in Engineering Maintenance – Electrical (QCF) Pearson Edexcel Level 3 NVQ Extended Documents
BIIAB Level 4 NVQ Diploma in ManagementBIIAB Level 4 NVQ Diploma in Management 601/4601/1 C00/0679/6 BIIAB Level 4 NVQ Diploma in Management has been designed to allow learners to
BIIAB Level 4 NVQ Diploma in ManagementBIIAB Level 4 NVQ Diploma in Management 601/4601/1 C00/0679/6 BIIAB Level 4 NVQ Diploma in Management has been designed to allow learners to Documents
Qualification Handbook BIIAB Level 5 NVQ Diploma in ... · Qualification Handbook BIIAB Level 5 NVQ Diploma in ... BIIAB Level 5 NVQ Diploma in Management and Leadership Rules of
Qualification Handbook BIIAB Level 5 NVQ Diploma in ... · Qualification Handbook BIIAB Level 5 NVQ Diploma in ... BIIAB Level 5 NVQ Diploma in Management and Leadership Rules of Documents
Level 3 NVQ Diploma in Business-Improvement Techniques ... · Level 3 NVQ Diploma in Business-Improvement Techniques ... Unit 321 Applying mistake/error proofing ... Level 3 NVQ Diploma
Level 3 NVQ Diploma in Business-Improvement Techniques ... · Level 3 NVQ Diploma in Business-Improvement Techniques ... Unit 321 Applying mistake/error proofing ... Level 3 NVQ Diploma Documents
Level 2 NVQ Diploma in Fabrication and Welding (1782-20) · Level 2 NVQ Diploma in Fabrication and Welding Engineering – Welding Machine Operating To achieve the Level 2 NVQ Diploma
Level 2 NVQ Diploma in Fabrication and Welding (1782-20) · Level 2 NVQ Diploma in Fabrication and Welding Engineering – Welding Machine Operating To achieve the Level 2 NVQ Diploma Documents