World®’16
Pre-ConEd:LearnWhat’sNewinCAUnifiedInfrastructureManagement
RobertVacante,Sr.PrincipalProductMarketingManager,CATechnologies
DO4X68E
DEVOPS– AGILEOPERATIONS
2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.
Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.
ForInformationalPurposesOnlyTermsofthisPresentation
3 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Abstract
CAUnifiedInfrastructureManagementisasingle,comprehensivesolutionforproactivelymanagingyourtraditionalandcloud-basedinfrastructures.ThelatestreleaseofCAUIM(8.4.x)includesseveralnewcapabilitiesandenhancementssuchasnewdashboardsforrichvisualization,monitoringconfigurationserviceforrapiddeploymentandanewadminconsole.InthissessionwewillalsocovernewandenhancedmonitoringforvarioustechnologiesincludingAWS,Azure,DockerandNutainx.
RobertVacanteCATechnologies,Sr.PrincipalProductManager
4 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
AgendaLOGANALYTICS
AZURECLOUDMONITORING
WHATWE’REWORKINGON:TELEMETRYANDAPPLICATIONDISCOVERY
MONITORINGCONFIGURATIONSERVICE
CABUSINESSINTELLIGENCEINTERACTIVEDASHBOARDS
INTEGRATIONSCASYSTEMEDGE,CASPECTRUM,CAAPPLICATIONDELIVERYANALYSIS
1
2
6
3
4
5
NEWADMINCONSOLE7
5 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
MostComprehensiveCoverage
FastestTimetoMonitor
AppCentric,PredictiveAnalytics
VisionForCAUnifiedInfrastructureManagement
6 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ExcitingNewCAUIMFeatures• LogAnalytics• AzureCloudMonitoring• CABusinessIntelligenceInteractiveDashboards• CASystemEDGE integration
7 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
UnifiedLog&InfrastructureAnalyticsThroughCAUIMSpeedRootCauseAnalysisandProactivelyResolveIssues
PAIN
KEYFEATURES
• Analyzelogdatafrommultiplesourcestotroubleshootperformanceissues• Automaticallycorrelateeventwithalarms• Rapidlyidentifyrootcauseofinfrastructureperformanceissues• Scalablestorageformulti-sourceloganalysis
BENEFITS
• ProactiveFasterissueremediation• Rapidrootcauseanalysis• Predictiveperformancemanagement• OpenSourcebasedopensystemwithrichAPIs
• Easilyqueryandanalyzelogdatafrommultiplesourcesfortroubleshooting• Automaticalarmtologeventcorrelationforpredictiveissueresolution• Outoftheboxdashboardsandalarmsspeedtimetovalue• IntegratedWithCAUIMconfigurationandtriageworkflows
CAUIM+LogAnalyticsArchitecture(On-Prem)
LogParser(logstash)
Server/Device
Server/Device
LogForwarder
Server
Agentlesslogcollection Agentbasedlogcollection
Mon
itored
Infrastructure
AXAPlatform
LogCollector(Logstash)
Eventlog
CAAnalyticsPlatform(Elasticsearchbased)
KAFKAMessageBus
RESTAPI
IADataStudio (Kibana)
LogMonitoringServiceProbe
Syslog
TCP(TLS)
UIMRobot
RESTAPI
RESTAPI
CAUIMMonitoringConfigService
(MCS)
CAUIMMCSUI
LogForwarderUIMRobot
LogdataflowConfigflow
UIMPri/SecHub
Server
AXALogGatewayIAGateway
AOProductsMetricData
9 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
SampleUseCaseSpeedIssueResolutiontoDelightToday’sDemandingUsers
Productsearchisslow
Loganalytics
Userdrillsdowntotheissue
Incontextlaunchofloganalytics
SystemandlogalarmsinCAUIM
10 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
SampleUseCaseEnrichExistingDockerPerformanceDatafromCAUIMwithLogAnalytics
12 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
NewCloudCapabilities
CoversninekeyAWSservices,custommetricsandbillingdataprocesseswithconsistenttags/workflows
MonitorsAzureinfrastructureandservicesspanningVMs,storageandwebsites
MonitorsthehealthandperformanceofOpenStackenabled clouddeployments
ReportsandcollectsdataaboutthehealthandavailabilityofNutanixcluster,host,VM,storagepool,container,anddiskcomponents
Comprehensivesupportforenablingtechnologiesspanningvirtualization(vSphere),convergedinfrastructure(Vblock)andcloud(vCloud)
TrackskeyperformancemetricsforRackspacecloudserversandcloudfiles
MonitorsDockerenvironmentandtheprocessesorservicesrunningonthem.
MonitorstheperformanceandusageoftheRedHatOpenShift containerplatform
NEW NEW
NEW
NEW
NEW
13 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
MicrosoftAzureMonitoring(Updated)
§ MonitorMicrosoftAzure,hybridcloudoronpremiseinfrastructurethroughasinglesolution
§ Getdeepinsightsyouneedtoensureoptimalazurebasedappsorservicesperformance
§ UpdatedprobeprovidessignificantlymoremetricsavailablethroughAzureResourceManagerAPIacrossmonitoredservices– AzureVMs– Azurestorage– AzureSQL– Azurewebapps
OutoftheBoxInsightsintoYourAzureServicesforBetterPerformance
16 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
CABIDashboardsforCAUIM(r8.47release)RichVisualizationthatProvidesHolisticandActionableInsights
PAIN§ Bettervisualizationfordeeper,actionableinsights§ Needreportstobedeviceagnostic§ Improvedperformance,schedulingandreporting§ Easilybuildad-hoc,visualreports
BENEFITS§ Lesstimespentinreportdevelopmentandgeneration§ Fastermeantimetorepairthroughactionablereports§ Improvedinfrastructureutilizationthroughholisticinsights§ Improvedstaffproductivity
KEYFEATURES§ Intuitive,outoftheboxdashboardsforAWS,Nutanix,Docker,
OpenStackandSAPproviderapid,actionableinsights§ Ad-hocreportingwitharichgraphicallibraryallowyoutoeasilycreate
reportsforyouruniqueneeds§ Singlesign-on,reportschedulingandmulti-tenancymakereporting
secureandefficient
19 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
AvailableinCAUnifiedInfrastructureManagement8.5Data-DrivenDeviceDashboards
20 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
KeyIntegrations– CASystemEDGE– CASpectrum– CAApplicationDeliveryAnalysis
21 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
CAUIM&CASpectrumIntegration
§ CAUIMcannowleverageCASpectrumcapabilitiesfordeeperfaultandrootcauseanalysis
§ AbilitytovisualizeCASpectrumalarmsdirectlyinCAUnifiedInfrastructureManagement
§ Alarmviewtoeliminatethenumberofnon-actionablealarms
§ Automaticandbi-directionalalarmupdatesreducemanuallabor
22 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
CAUIMandCAApplicationDeliveryAnalysisIntegrationProvidesFasterTriageandIssueResolution
PAIN§ Disparatetoolstoviewapplicationdeliverydata,networkandsystemsperformancedata
§ Howtoquicklyidentifyifitisanetwork,serverorapplicationproblem§ Howtoquicklyidentifydownstreamdependenciesforagivenserverwhentriagingaperformanceproblem
§ Howtoquantifytheimpactofchangetoapplicationperformancewhennetworkorserverchangesaremade
KEYFEATURES§ Providesin-contextview(CAUIM)ofsystems,andappsdeliveryperformance§ DisplaysKPIstoquicklyidentifyiftheproblemisnetwork,serverorapplication§ Downstreamdependenciesforagivenservertounderstandwhatcouldbeimpactingperformance
§ Trendviewstoquantifyapplicationresponsetimepre/postchange
BENEFITS§ Enhancedvisibilityacrossyourinfrastructurethroughunifiedviews§ Detect,isolateandresolveproblemsfasterwithintuitiveworkflows§ Ensureservicequalitypostapplicationorinfrastructureupdates§ Proactivelyidentifyperformancebottlenecksbeforeyourend-userdo§ ImproveStaffproductivitybyempoweringthemwithaunifiedtoolset
23 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Advancedtabshowscriticalresponsetimemetricsincontextfortheselectedserver
CriticalKPIsforperformancewereselectedtoquicklyhelpisolatewheretheproblemmaybe,i.eserver,networkorapplication
Foreachoftheviews,drill-outtoCAApplicationDeliveryAnalysisexiststogainadditionaldiagnosticdetail
Alsointroducingdownstreamdependencydiscovery,includingserverconnecttimeandserverresponsetime,isolatingperformanceissuestoaparticularserverinanapplicationdeliverychain
CAUIMandCAApplicationDeliveryAnalysisIntegration
24 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
IntegrationwithCASystemEDGEEnhanceCASystemEDGE withModernMonitoring(CAUIM)
PAIN§ LegacyCASystemEDGE agentsneedupdatestokeeppacewithmodern
technology§ ReplacingthousandsofCASystemEDGE agentshassignificantcosts§ Limitedeventmanagementcapabilities
BENEFITS§ PreservationofexistingCASystemEDGE agents– lowcostofentry§ EasilyaddCASystemEDGE AgentstoCAUIMinventory§ CustomersgainadditionalvalueofCAUIMcapabilities§ RichvisualizationthroughCAUIMdashboards§ Abilitytomonitorcloudandnewtechnologies
KEYFEATURES§ AllowscustomerstosendCASystemEDGE datatoCAUIMviaSNMP§ Existingintegrationsremainintact(CASpectrum,CAeHealth)§ Rich,outoftheboxdashboardsforCASystemEDGE agentsinCAUIM§ MetricsandalarmsavailableinCAUIM
26 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
CAUIMConfigurationTelemetryandRemoteEngineerABetterSupportExperience PAIN
§ Customersmustmanuallyfindconfigurationinformationtosendtosupportwitheachsupportcall
§ Configurationsrequirecustomerstomanuallycommunicateconfigurationtosupportviaemail,caseupdates,andconversations
§ Timetoresolveasupportcasecanbedelayedduetoincompleteinformationoramisunderstandingofinformationneededfordiagnosis
BENEFITS§ Supportcanleverageinformationtoacceleratecustomerassistance§ CAcanprovideananalysisofhowagivencustomer’senvironment
differsfromothercustomers§ Pro-activenotificationscanbecustomizedfornotificationof
potentialproblemsbasedonthecurrentconfiguration§ Duringdevelopment,CAqualityassurancecanfinetunetest
configurationstomorecloselymatchourcustomer’senvironments
KEYDATACOLLECTED§ UIMversion§ Probeversion,probesdeployed§ Hubandrobotconfigurations§ HubsCPU,memoryandOS§ Dataengineretention,maintenanceandthroughput
§ NASalarmstatistics§ HAconfiguration§ MonitoredCIs§ Messagessent/receivedperhub
27 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Auto– AppInfrastructureDiscovery&ConfigurationSpeedTimetoMonitor
PAIN§ Reducetimespentinmonitoringconfigurationanddeployment§ Deploymonitoringincompliancewithbestpractices§ RapidlyconfiguremonitoringforlargescaledeploymentsandDevOps
environments
BENEFITS§ Applicationcentricconfigurationandreporting§ Rapid,reliableandefficientmonitoringconfiguration§ Ensuremonitoringincompliancewithbestpractices§ Faster“timetomonitor”§ BecometheenablerforDevOps
KEYFEATURES§ Automaticresourcediscoveryandinfrastructureresourceto
packagedapplicationmapping§ Automaticdeploymentofmonitoringprofilewithbestpractices
dashboardsinone-click§ Enablesapplicationcentricinfrastructurereporting
28 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
RapidTimetoMonitorForDevOpsandLargeScaleEnvironments
Resourcediscovery FindtherightprofileApplicationmapping
Deploytherightprofile
Outoftheboxdashboard
Adddevicetoapplicationgroup
30 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
MonitoringConfigurationServiceSpeedConfigurationforLargeScaleDeployments&DevOps
PAIN§ RapidlyconfiguremonitoringforlargescaledeploymentsandDevOps
environments§ PerformadministrationandtriagewithinthesameUI/tool§ Monitoringconfigurationneedstobesimple,easytouseandlearn
BENEFITS§ Rapid,reliableandefficientmonitoringconfiguration§ Improvedstaffproductivity§ Ensuremonitoringincompliancewithbestpractices§ Faster“timetomonitor”§ BecometheenablerforDevOps
KEYFEATURES§ Allowscustomertoefficientlyconfiguremonitoringacrossgroupsof
deviceswithsimilarproperties(orsingledevices)§ SingleintuitiveUIforbothmonitoringandconfiguration§ Easytolearnandapplyacrossvarioustechnologies§ IdeallysuitedforlargescaledeploymentsandDevOpsenvironments
31 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
MonitoringConfigurationServiceOverview
Applymonitoringprofilestoacertaingroupora
certaindevice
NewconfigurationtabwithinUSM
Configuremonitoringaccordingto“metric”notbyprobe/technology
Default“bestpractice”thresholds
32 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
MonitoringConfigurationServiceSupportedProbes
apache email_response ntperf &ntperf64 sqlserver
cdm logmon ntservices v3.24 url_response
dirscan mysql oraclev4.91 adevl
dns_response ntevl processesv4.01 ews_response
AdditionalMCSprobesupportplannedforfuturereleases.
34 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
NewAdminConsoleforCAUIMOverviewIntuitive,ScalableConsoleforManagingYourMonitoringInfrastructure
PAIN§ Limitedperformanceandscalabilityinexistingconsole§ UsersneedtoconfigureCAUIMfromLinuxmachines§ MonitoringInfrastructureconfigurationneedstobesimple,easytouseandequallyeasytolearn
BENEFITS§ Improvedstaffproductivity§ Fasterexecutionofeverydayworkflows§ Faster“timetotriage”ofyourmonitoringinfrastructure§ Supporthighlyscalableenvironmentsseamlessly
KEYFEATURES§ Allowscustomertoefficientlydeployprobestolargenumbersofrobots§ SimpleandintuitiveUItospeedyouradministrativetasks§ Easytolearnandusetodrivestaffproductivity§ IntuitiveandscalableinfrastructureconfigurationforlargescaledeploymentsandDevOpsenvironments
§ Multi-tenant
35 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
AdminConsoleCustomerValueDeliveredSupportedonCAUIM8.47andLater
§ ImprovedvisualizationthroughcompletelynewHTML5GUIdevelopedwitheasy,scaleandrobustnessinmind
§ Navigation,deploymentandarchivemanagementworkflowspecificallydesignedtoscaletoourlargestcustomerenvironments
§ Abilitytomanagemultiplearchivesfromsingleapplication;fromInfrastructureManageryoucouldonlyseearchiveofthehubyouwereloggedintoandlegacyAdminConsolecouldonlyviewtheprimaryhubwhereAdminConsolewasinstalled
§ Supportmulti-tenancyusingaccountcontacts§ Newhubandrobotinfoviewsthataggregateuseful
dataforquickercustomertime-to-value