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Understand business imperatives,
connect people initiatives
Navigate across contexts to create
tangible impact
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Registration
E-Learnings
Online Discussion
Learning Lab
Assignment
Comprehensive
Assessment
Management Change
Organization Change
Intrapreneurship
Change
Objective
Change
Strategy
Change
Impact
Economics
Competition
Globalization
Legislation
Demographics
Technology
Digital Economy, Shared
Economy, GST Bill
US and China relationship,
Industry Convergence
Artificial Intelligence,
Internet of Things (IoT)
Emergence of Africa,
Multipolar world, Oil prices
Climate Change, Migration
laws in the US
Urbanization, Millennial
workforce
Change Management is the structured process that guides how we lead the people side
of change in order to achieve a desired outcome. Effective change management
recognizes that change occurs at two levels:
At the individual level:
Understanding and managing your
own reactions to change.
Supporting others in their
understanding, readiness, and
adoption to change
At the organization level:
A set of tools, templates, and
resources for projects to drive
effective change. A core
competency for all colleagues to
become catalysts for change
Resistance
Over-
Confidence
Disengagement
“Valley of Despair”
Letting Go
Testing
Rationalizing
Integrating
En
ga
ge
me
nt
Le
ve
l
Time
Individual’s typical journey
with effective change
management
The Individual Change Curve is and as colleagues learn and
grow through the change event. Change Management helps minimize the depth
and duration of disengagement and accelerate the value of your change initiatives.
“How to think about it” “How to do it”
Provides a model to help you think about
colleagues’ common responses to change
so you can assess needs and plan for
change appropriately.
Provides the structured approach to
facilitate the planning and execution of
change.
Corporate
Transactions
Business
Transformation
Function
TransformationRestructuring
Workforce
Strategies
Program
Implementation
Leadership Stakeholder
ManagementCommunication Measurement
Organizational
Structure
Staffing
Capability &
Capacity
Policy &
Processes
Rewards &
Performance
Build Momentum Enable Change
THE HOW:
Organizations enable
individual change
by focusing on
eight common levers
THE DESIRED
RESULT:
Changing behavior
requires addressing
four common
employee responses
THE WHAT:
Organizations
face different
types of
change
Understanding Emotion Ability Intent
Understand the
change management
efforts and
associated timing to
plan the work
Support project/
change stabilization
and transfer
knowledge
Develop and deliver
stakeholder
interventions to create
an agile
organizational culture
Determine best
change interventions
for impacted
stakeholders
SustainEnableEngagePlan
Focused on enabling key stakeholder groups,
assessing readiness, delivering
communication and training
Focused on identifying what is changing, for
whom, and the plans to engage and prepare
the organization
Online Learning Modules* Online Discussion Boards*
Learning journey spanning across four contact classes and a comprehensive online assessment
Day 1 Day 2 Assessment
*Active for one year
Enable
Culture
Plan for
Success
Uncover
Change
Sustain
Impact
Final
Assessment
Engage
Stakeholders
E-Learnings
Online Discussion
Class Participation
Assignments
Final Assessment
• Final Assessment can only be taken
after attending all five modules
• Minimum 50% is required in the final
assessment
• At least 50% aggregate score is required to
complete the certification
Objectives
Outcomes
• Understand impact of mega trends and disruptions on the
organization; classify different types of change
• Get an overview of the psychology of change and understand
different forms of change resistors
• Navigate organization change by understanding competencies to
become change catalysts
• Determine the business case for change by clearly articulating
benefits
• Understand how to identify big changes and prepare
for them
• Understand the impact of the VUCA world on change
management efforts
• Have a deep understanding of change and
accompanying difficulties and challenges
• Develop influencing strategy for stakeholders
Uncover Change
Make a business case for change
Objectives
Outcomes
• Define guiding principles on change management as per the
future state vision
• Identify business sponsors and understand risks
• Conduct change impact analysis for key stakeholder groups
and influencers
• Create project plan and kick-off the change management team
• Get business buy-in on the change roadmap
• Develop a governance structure to ensure clarity of
roles and responsibilities
• Define integration approach for different work
streams
• Set a change measurement process and configure
right metrics
Plan for Success
Assess impact and readiness for change
Objectives
Outcomes
• Assess the change readiness of individuals and the
organization as a whole
• Understand the support required by various stakeholder groups
in order to play their role in the change management process
• Develop and deliver targeted communications to stakeholders
and incorporate feedback
• Develop and refine an integrated approach addressing
specific change needs
• Emerge as leaders confidante on managing change
• Identify and mobilize HR and business change network
Engage Stakeholders
Determine the best change interventions
Objectives
Outcomes
• Create a support structure through people policies and systems
to facilitate change adoption
• Identify and plan for the capability gaps in workforce to bring
desired results
• Create flexible plans based to ensure success of change
management
• Bring out key messages to target audience to ensure
adoption of change
• Learn to leverage the impact of change networks
• Enable mechanisms for two-way feedback to
determine effectiveness
Enable Culture
Manage critical strategic initiatives
Objectives
Outcomes
• Understand the need to make change stick in the organization
• Identify challenges to sustaining change in the long-term
• Conduct regular listening interventions to ensure stakeholder
adoption
• Understand the characteristics of an agile organization
• Provide support during change effort stabilization
period
• Measure and monitor business adoption and support
continuous improvement
• Develop mechanisms to sustain desired behaviors
Sustain Impact
Accelerate stabilization
Raswinder manages the delivery of Aon’s Engagement &
Culture Practice for the West Region. He is instrumental in
ensuring that Aon’s delivery is always cutting edge and is
consistently finding new levels of quality and depth of advisory.
He has worked with clients in sectors ranging from BFSI ,
Pharmaceuticals, FMCG, Engineering to Manufacturing within
India and Globally. He has a fundamental grounding in survey
and research techniques from his stints with human capital
research organizations.
He brings with a plethora of practical knowledge and best
practices through his extensive experience in consulting,
research and Corporate HR. He also leads the delivery of
Learning Certification Programs.
He started his career with Deloitte Consulting Human Capital
Practice and then worked with CEB as a part of the Total
Rewards practice. In his latest stint before joining Aon, He led
HR Strategy and Projects at Snapdeal where he worked
directly with HR and Business leaders to create people
frameworks to solve business realities. He has a degree in
Mechanical Engineering and is a post graduate from
Symbiosis Institute of Management Studies (SIMS).
Raswinder Jit Singh
Senior Consultant,
Engagement and
Culture
Raswinder’s Mantra
Knowledge comes but
Engagement lingers
-Lord Tennyson
Ajith leads the delivery of Aon Hewitt’s Engagement & Culture
Practice nationally. He is instrumental in ensuring that Aon
Hewitt’s delivery is always cutting edge and is consistently
finding new levels of quality and depth of advisory.
Ajith has worked extensively with Senior Leadership teams
across India and in the APAC region in shaping organizational
thinking and actions on engagement and culture. His
experience spans sectors ranging from BFSI (NBFCs,
Insurance, Mutual Funds, Banking), Pharma, FMCG,
Engineering and Manufacturing. Ajith has leveraged his
experience of both the consumer and employee dynamics to
work on frameworks that tangibly link the two, while employing
analytics to explain effective business linkage. A certified
Strengths performance coach, Ajith has advised Senior
Leaders in enhancing their own effectiveness to personal and
organizational advantage.
Ajith writes extensively in leading HR publications and is a
guest speaker at industry forums such as CII and SHRM. He is
an Electronics Engineer with a post graduation from Narsee
Monjee Institute of Management Studies (NMIMS).
Ajith Nair
Leader,
Engagement and
Culture
Ajith’s Mantra
Truly engaging
organizations help
employees find a purpose
and empower them to live
it everyday!
Self
Ashish has over 15 years of work experience in increasingly
responsible roles within consulting in several organizations. He
has joined Aon as a Practice Leader in 2018 and is
responsible for leading the overall Engagement business and
the team.
Ashish is also the founder of SEE talks, a platform to
recognize ordinary heroes who are doing extraordinary work
for the society selflessly. In his most recent position, He was
managing the Employee Engagement business at Willis
Towers Watson. Previously he has worked in organizations
such as People Business Consulting, Gallup, Bajaj Allianz Life
Insurance and Kotak Life Insurance. He has also been a
visiting faculty at SIMSREE.
He specializes is Client Acquisitions, Revenue Generation,
Profit Centre Management, Consulting, Solution Architecture,
Build Outs, Client Relationship, CEO/CXO advisory, Strengths
coaching, Leadership Development, Leading teams, Vision,
Management Faculty and Marketing.
Apart from work, he is passionate about running and learning
new things. He is also involved in a lot of community work, he
works as coach in Mumbai based NGO working for children
with special needs and teaching them cricket on weekends.
Ashish Ambasta
Practice Leader,
Engagement and
Culture
Ashish’s Mantra
To Reduce Suffering And
Increase Happiness of those
I touch.
Self
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011 39585050 Course Fee (inclusive of taxes)
₹45,000Participation will be confirmed post payment
Learning Center
Classroom sessions
16 hours
Online
Discussion Board
Active for one year
Participant
Handbook
Pre-reads
10 hours
Certification
Certified Change
Management Expert
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