P A T R I C I A L I M A P o r t f o l i o 2 0 1 3
Part icipatory Innovation + Design + Strategy + User Experience
PROJECTS 2013
(Part ic ipatory Innovat ion + User Experience Research +
Service Design)
S U S T A I N A B L E M U L T I F U N C T I O N A L K I C T H E N 6 5 +
SHARED KITCHEN CONCEPT Innovation Camp, Copenhaguen JULY, 2013
SØNDERBORG WELCOME EXPERIENCE Participatory Innovation course FEB-JUNE, 2013UNIVERSITY OF SOUTHERN OF DENMARK
ENTREPRENEURSHIP AS SOCIAL INTERCATION Business Profile course FEB-JUNE, 2013UNIVERSITY OF SOUTHERN OF DENMARK
BRIGHT GREEN TOURISM Design for Complexity course APRIL, 2013UNIVERSITY OF SOUTHERN OF DENMARK
0103
05
09
07
INTERACTIVE PEACE MONUMENT concept Sønderborg Multicultural Society JULY, 2013
Throughout 5 days of an intense Innovation Camp realized in July of 2013 in Copenhagen, 5 groups were formed. 7 students from different programs and universities of the baltic countries (Denmark, Latvia, Lithuania, Finland and Sweden) were put together with the purpose to develop a multi-functional and sustainable kitchen for elderly people (65+). From the second day, a business group interested in theme of each team joined to ensure their potential for implementation. The “Shared Kitchen Concept” was created by my group driven by the relevance of the social interaction. In short, the concept brings a combination of a service and a product that working together empower any person (independent of the limitations that come with age) to cook together in and outdoor.
SHARED KITCHEN CONCEPT Innovation Camp, Copenhagen JULY, 2013
01 PatríciaLima Portfolio | Projects 2013 SHARED KITCHEN CONCEPT
THE TEAM
AAP IHOTallinn University of Technology
MAGDALENA BLASZKAPoznan University of Life Sciences
MATISS ZVAIGZNEArt Academy of Latvia
ADAM MAJEWSKIPoznan University of Life Sciences
PATRÍCIA LIMAUniversity of Southern Denmark
ROKAS GIRULISAlytus Jotvingiai Gymnasium
PAIVI SIPPOLALahti Institute of Design
PETTER OLSSONGottenborg University, HDK
FAMILIES
SENIOR GROUPS
SENIORS
SERVICE PROVIDER
SHAREDKITCHEN
www
CUSTOMERS
contract the service
take part in a event
app
website
physically
TRANSPORTATION AND SETTING UP
KEY
PARTNERS: Furniture manufacturers
Event managers
Food/product suppliers
Municipalities
Assemblage/transportation
KITCHEN
KITCHEN +
FOOD
OR
known
strangers
ACTIVE PARTICIPATION
PASSIVE PARTICIPATION
THE SERVICEOur target customers are families, senior clubs as well as individual elderly. They might be people who participate either in preorganised
event or they may cook their meals for themselves only.
There is a variety of options for contracting our service. Among them we can distinguish traditional contact or through the website
application. Within the service customers are provided with transportation, food, all kind of kitchen modules and cleaning
THE PRODUCTThe product allows to organize an event regardless of the number of participants. In other words, it can be used by di�erent number of people and in di�erent occasions. This is possible thanks to the modularity and simplicity of the modules. The strongest value is that elderly people can share a meaningful experience during the whole process of preparing and eating their meals. Customers can then cook their favourite dishes anywhere.
The product is flexible enough to organise shared cooking for elderly from a senior club as well as for elderly from neighbourhood. If the solution proves to be a successful way to improve elderly social lives, there will be a chance to spread the idea of shared cooking to a global scale. This is how the innovative approach to kitchen can turn out to be the movement. By doing so, we believe that we can change the meaning of a kitchen for 65+ and also make it sustainable and really needed.
THE CONCEPTAs designers we are aware that European societies are ageing. By 2050, one in a five people in developing countries is going to be at the age of 60. This will have a significant e�ect on the products and services. There is a lot of challenges in order to manage and fulfill needs of this new target group.
Based on the Abraham Maslov’s psychological theory of needs hierarchy, social needs as belonging, love, a�ection are essential. Relationships and interaction elderly with others help to fulfill their needs for companionship and acceptance. Consequently, it contributes to improved involvement of (elderly) people in social or community. Nowadays we experience the rapid development of technology and, in a result, people constantly are being provided with the solutions that allow them to keep in touch with others. Today we can easily make a virtual connection with our friends and family via tablets, smartphones etc. no matter where we are. Regardless of the role of advanced technology, the value of meeting real people is priceless.
Taking this into consideration, our goal was to generate an idea that ensures the need for new products and what is more important, it will create opportunities to improve the quality of elderly people social life. That is why in the center of our innovative kitchen solution is user.
On the other hand there is still a business space to be filled with products that will make the idea complete.
PatríciaLima Portfolio | Projects 2013 SHARED KITCHEN CONCEPT 02
INTERACTIVE PEACE MONUMENT concept Sønderborg Multicultural Society JULY, 2013
This project has started up in an award with the goal to create ideas to improve the tourism in Sønderborg. The winners (Palle Ericksen and Richardt Nielsen) have proposed a peace monument that somehow would be built in the water, could be interacted by people and would be placed both in Sønderborg and in Flensburg.
Few months later I was hired to further develop the idea coming up with a concept that is simple to implement and meanigful for the city. My main contribution so far has been to shape the concept through a water fountain that would spread water from top to bottom, forming a stable courtain of water in what projections could be set. An interactive system (that includes physical stations, a website and an app) is also part of the development of this concept.
While I am working on the argument for the proposal of the concept, Behnam Chaboki (my partner in this part of the project) is working on a scale prototype. The next step is to present the proposal for key future partners in Sønderborg to move the project towards its possible implementation.
03 PatríciaLima Portfolio | Projects 2013 INTERACTIVE PEACE MONUMENT CONCEPT
PEACE MONUMENT
SØNDERBORG DENMARK
interaction station
SDU - Alsion
Water Park Hotel
Art Center
interaction station
interaction station
PatríciaLima Portfolio | Projects 2013 INTERACTIVE PEACE MONUMENT CONCEPT 04
SØNDERBORG WELCOME EXPERIENCE Participatory Innovation course FEB-JUNE, 2013UNIVERSITY OF SOUTHERN OF DENMARK
As part of the course called “Participatory Innovation”, a group of students from the programmes IT Product Design and Innovation & Business worked on a project that aimed to improve the newcomers’ experience in Sønderborg.
The project has used techniques as “Cultural Probes” (borrowed from the Etnography field of study), Co-creation workshop (that invited different profiles of users to generate ideas together with us), “personas”, “customer journey map”, among others. The final solution was expressed in a event that brought together danes and foreigners. A sort of labyrinth placed downtown on 31st of May and 1st of June provided different thematic rooms where people could experience and talk about danish food, language and activities (sport, art and culture) in Sønderborg (also through games). Two partners were the key for the approval and real implementation of this project: “Sønderborg Erhvervs- og Turistcenter” and “Sønderborg Multicultural Society.”
05 PatríciaLima Portfolio | Projects 2013 SØNDERBORG WELCOME EXPERIENCE
PatríciaLima Portfolio | Projects 2013 SØNDERBORG WELCOME EXPERIENCE 06
ENTREPRENEURSHIP AS SOCIAL INTERACTION Business Profile course FEB-JUNE, 2013UNIVERSITY OF SOUTHERN OF DENMARK
This project aimed to explore how entrepreneurs work with innovation; to explore and develop attention points in understanding entrepreneurship as social processes of interaction between people. Through interviews and engagement with entrepreneurs and key stakeholders, their actual social practices and the influence on the progress as innovators were explored. It was focused on a new local activity in Sønderborg named the I-factory which has within a year gathered almost 40 entrepreneurs. We treated entrepreneurship as socially constructed through local interactions between players and identify key themes in these interactions within the organisation, such as leadership, becoming part of the initiative and trust/mistrust. To do so we have conducted presential and virtual interviews as well as workshops that aimed to understand the collaboration between entrepreneurs. As a result we created a short video, a report with strategic recommendatios for improvement as well as an academic paper approved for the CINET-Conference (to be presented in Amsterdam, Nov-2013)
07 PatríciaLima Portfolio | Projects 2013 ENTREPRENEURSHIP AS SOCIAL INTERACTION
PatríciaLima Portfolio | Projects 2013 ENTREPRENEURSHIP AS SOCIAL INTERACTION 08
BRIGHT GREEN TOURISM Design for Complexity course APRIL, 2013UNIVERSITY OF SOUTHERN OF DENMARK
The purpose of Bright Green Tourism has been to discover ways to increase public interestin visiting Sønderborg with a unique focus on connecting both tourism and sustainable energy.
Collaborating with SET Sønderborg and Project Zero, the Bright Green Tourism expanded to include other stakeholders inviting input and feedback from many other local businesses such as: the Sønderborg Municipality, SDU Sønderborg and SDU Kolding, Universe, Servodan, Joltech, Shopping Hovedstaden and iFabrikken.
As part of a the IT Product Design course at SDU Sønderborg, the intended outcome of this two week project, was to present possible directions for the stakeholders to develop and work with further.
09 PatríciaLima Portfolio | Projects 2013 BRIGHT GREEN TOURISM
PatríciaLima Portfolio | Projects 2013 BRIGHT GREEN TOURISM 10
OTHER PROJECTS(Product Design + Strategic Design +
Graphic Design)
11 PatríciaLima Portfolio | OTHER PROJECTS
GRAPHIC DESIGNsample of
DENMARK AND AUSTRALIA, 2012-2013
PatríciaLima Portfolio | OTHER PROJECTS GRAPHIC DESIGN 12
STRATEGIC DESIGNprofessional
BRAZIL, 2011
INNOVATION LAB DIAGNOSTICS
MJV - Tecnology and Innovation companySão Paulo, SP, Brazil.
August, 2011
DESING THINKINGWORKSHOPS (90’)
MJV - Tecnology and Innovation companySão Paulo, SP, Brazil.
October, 2011,
INNOVATION TRAINING TO A BANK TEAMMJV - Tecnology and Innovation companySão Paulo, SP, Brazil.
September, 2011
REINTEGRATION OF PRISIONERSINTO THE LABOR MARKETDesign Possível (Non-Governamental Organization) São Paulo, SP, Brazil.
December, 2011
13 PatríciaLima Portfolio | OTHER PROJECTS
PRODUCT DESIGNacademic concepts of
BRAZIL, 2009 - 2010
PatríciaLima Portfolio | OTHER PROJECTS PRODUCT DESIGN CONCEPTS 14
RECENT PUBLICATIONSVISUALIZING COMPLEX INFORMATION THROUGH TANGIBLE TOOLSParticipatory Innovation Conference 2013 - Lahti, FinlandJune 19, 2013
This paper presents a concern regards to how information can be processed in a simple way in order to reach a common understanding between stakeholders. It suggests that a combination of visualization and tangibility might facilitate collective sense making of complex information. To do so, the paper explores the discussions of Business Tangible Models and Visual Representations. It also brings into play a study case conducted by a team of consultants in an IT Department of a multinational organization. Finally, it discusses how the understanding presented could be used to help consultant professionals to quickly be acquainted with projects and organizations that they have never worked with before, this way reaching a shared understanding of complex information by stakeholders with different roles and backgrounds.
CREATING AN INNOVATION MODEL THROUGH A PARTICIPATORY DESIGN PERSPECTIVEParticipatory Innovation Conference 2012, Melbourne, Australia www.pin-c2012.org/January 12, 2012
The purpose of this paper is to explore the challenges of engaging stakeholders in a co-creation process to bring an innovation culture into their daily working routine. This paper presents a case study, from a design consultancy point of view, in which an ethnographic research and collaborative activities were conducted. Through this case, we discuss the role of the design team, also named design consultants, in organising and facilitating this process. The findings of the study contributes to the field of participatory innovation because of its reflection on the challenges and issues of engaging stakeholders, with different interests and backgrounds, in the design process.
FLOW: Tangible Tool to Facilitate Design ProcessesProceeding of SiD-ER’13April 10, 2013
This paper presents an understanding of how Tangible Models add value in creating a team’s Design Process. First we give a brief overview of the work been done in the field of tangible (business) models and investigate different kind of Design Processes Models. Then the discussion is driven into a case study of a tangible tool to facilitate design process named “FLOW”.
I am a product designer, skilled and enthusiastic about service
design, project management and data visualization.
My passion is to bridge anthropologist viewpoints
with technical areas in order to develop and deliver
meaningful solutions to people.
From a user-driven perspective I seek to work in innovation
teams that combine strategic design and business.
PAST RELEVANT EXPERIENCES • Service Designer
Proto Partners (2012 - Sydney, Australia)
• Strategic Designer
MJV Technology & Innovation (2011 - São Paulo, Brazil)
• Design Researcher
Design Possível (Non-governmental organization) (2010 - São Paulo, Brazil)
• Industrial Design Intern
Briel - Industria de Electrodomesticos (2010 - Porto, Portugal)
ABOUT ME
SØNDERBORG, DENMARK JULY/2013