Personal PDS Module
PERSONAL INSURANCE
POLICY
Welcome to the Personal Insurance
This Personal Insurance module has been designed to:
Introduce the policy structure and wording
Explain Important Information
Discuss the Policy Terms and Conditions
At the conclusion of this module, you will have an understanding of:
The key features and benefits of the policy
What is and is not covered under this policy
Assessment information
Separate Final Online Assessment
Pass mark = 80%
You only get two attempts at the assessment
Download PDS from findit
ABOUT THIS PRODUCT
DISCLOSURE STATEMENT
You can download a copy of the Policy PDS from Findit now
Take a few moments to familiarise yourself with the structure of the policy before moving on
The policy wording covers all of the important information regarding the Personal Insurance Policy such as:
Important Information
Significant benefits & features
Significant risks
Financial claims scheme
Policy Wording
Words with special meaning
Home and contents section
Motor vehicle section
Boat section
Excess
Specific exclusions applying to the boat section
General exclusions
General conditions
Claims
Other terms
WORDS WITH SPECIAL MEANING
Task: You can review all words with special meaning sections of the PDS
It is important that you are familiar with the section covering words with special meanings as these definitions are specific to the policy wording for our Personal Insurance and could be contrasting to what you are accustomed to.
Words with special meaning – PDS
Accident, Application, Damage, Excess, Family, Impact, Legal liability, Occurrence, Omission, Period of insurance, Policy Schedule, Premium, Sum insured, Theft, Total loss, Tsunami, We, us, our, You, your, yours
Words with special meaning – Home and contents section
Above-ground swimming pool, Bodily injury, Catastrophic event, Contents, Flood, Fusion, Home, Insured event, Model aircraft, Motorcycle, Negotiables, Occupied, Open Air, Pairs or sets, Paraplegic or quadriplegic, Personal injury, Primary residence, Secured, Site, Specified contents, Specified valuables, Unspecified valuables, Valuables
WORDS WITH SPECIAL MEANING
Words with special meaning – Motor Vehicle section
Agreed Value, Business use, Executive use, Financier, Market value, Motor vehicle, Passenger vehicle, Private use, Protective clothing
Words with special meaning – Boat section
Agreed value, Anti theft device, Boat, Children's toys, Equipment and accessories, Household contents, Hull, Indemnity, Latent defect, Market value, Motor(s), Permanent total disablement, Personal effects, Personal Watercraft (PWC), Sails, masts, spars, standing and running rigging, Salvage, Sporting equipment, Temporary total disablement, Tender, Total sum insured, Trailer, Water skiing or aquaplaning, Yacht club social racing, Yacht racing risk
SUMMARY
This Personal Insurance module has been designed to:
• Introduce the policy structure and wording
• Explain Important Information
• Discuss the Policy Terms and Conditions
The Personal Insurance Policy covers clients personal needs for:
• Home and Contents
• Motor Vehicle
• Boat
HOME AND CONTENTS SECTION
The Home and Contents Section of the PDS is divided
into the following two sections:
Section 1 - Home and Contents
Section 2 - Legal Liability
SECTION 1 - HOME AND CONTENTS
When you are insured
The Policy Schedule indicates whether home and contents are insured and the sums insured.
The total contents sum insured consists of a sum insured for:
1. unspecified contents; and
2. specified contents.
There are two types of cover available under Home and Contents subject to limits, conditions and exclusions, these are:
Insured Events
If the insured has selected Insured events cover:We will indemnify the insured up to the limit shown in the Policy Schedule or any applicable sub-limits in respect of physical loss of or damage to the home, contents, or both, directly caused by any of the Insured events at the site during the period of insurance.
Accidental Damage
If the insured has selected accidental damage cover:The insured is insured against accidental loss or damage to the home, contents, or both at the site during the period of insurance. This includes cover for any of the Insured events.
Note: Building and Contents must have the same cover type. For example, they cannot select Accidental Damage cover for Contents and Insured Events for Home.
The cover must be either Insured Events or Accidental Damage on both Home and Contents.
EXCESS
We will deduct the excess shown in the Policy or in the current Policy Schedule from the amount of the claim.
Where a sublimit is applicable, the excess will be applied to the claim prior to applying the sublimit.
For example: if the insured has selected accidental damage cover with a $100 excess, and they claim for an unspecified ring worth $6,000 that was stolen from their home, we would:
1. apply the excess ($100) to the claim amount ($6,000) reducing the claim amount to $5,900;
2. apply the jewellery sublimit of $5,000 to the claim because the ring was not specified; and
3. pay the insured the lesser of the sublimit ($5,000) or the claim amount minus the excess ($5,900). So in this example, we would pay the insured $5,000.
EXCESS
Earthquake or tsunami
The insured must pay the first $250, or the excess amount shown in the Policy Schedule, whichever is greater, in relation to claims for damage caused by earthquake or tsunami. All loss, destruction or damage occurring within a period of 7 days of the earthquake or tsunami is regarded as the one event.
When you will not have to pay an excess
The insured will not have to pay an excess if we agree to pay a claim for the total loss of the home, contents or both.
INSURED EVENTS QUESTION?
Task: Download the PDS from findit and review the Insured Events section under Home and Contents
Here are some examples under the Insured Events section, the policy provides cover against loss or damage at the site caused directly by the following:
Theft or attempted Theft
Lightning or Thunderbolt
Malicious acts
Damage caused by fire
Spoilage of food caused by a refrigerator breakdown
Breakage of glass or ceramic cook-tops - Stove tops that contain in-built heating
BASIS OF SETTLEMENT
If we agree to pay a claim under the Policy, at our option we will settle claims as shown below:
Basis of Settlement – Home
(a) repair your home; or
(b) replace your home to a condition substantially thesame as, but not better than, when new; or
(c) pay the reasonable cost of its repair or replacement to a condition substantially the same as when new; or
(d) pay up to the sum insured shown in your PolicySchedule.
Basis of Settlement – Contents
(a) repair the damaged items; or
(b) replace the items with items substantially the same as, but not better than when new; or
(c) pay the reasonable cost of repair or reinstatement to a condition substantially the same as, but not better than when new; or
(d) pay up to the sum insured shown in your Policy Schedule.
BASIS OF SETTLEMENT -
HOME
If part of the insured's Home is damaged and we agree to pay the claim, then as outlined in the Policy, we will pay only for the part or parts of the insured's home that actually sustained damage. We do not pay to replace any undamaged materials.
However:
Matching materials
If part of your home is damaged or destroyed by an Insured Event and we agree to pay your claim, or one of our suppliers has caused damage during exploratory work to locate the source of escaped water or other liquid, we’ll match existing materials if they’re commercially available in Australia when we repair, replace or rebuild the damaged property.
If not, we’ll use the nearest equivalent materials that we can source locally.
In this case, if the damage is inside your home, we will also pay up to $1,000 to replace undamaged parts of the same room, hallway or stairwell (to the nearest doorway, archway, or other opening) so that it matches or complements the materials we’ve used. We’ll consider a combined lounge/dining room as one room if the opening between them is more than 82cm wide (this is a common width of a doorway). If you’re not satisfied with the nearest equivalent materials we source, we will pay you what it would have cost to repair, replace or rebuild with these materials.
SPECIAL BENEFIT - HOME
Further to the basis of settlement, there is also a special benefit calledhome sum insured safeguard.
It is vital that you familiarise yourself with all the criteria around when the Special benefit applies – Please refer to the PDS for this
Home sum insured safeguard
If we agree that the cost to repair or replace your home is greater than your home sum insured, then we will pay up to 30% more than your home sum insured to:
1. repair your home; or
2. replace your home to a condition substantially the same as, but not better than when new; or
3. pay the reasonable cost of its repair or replacement to a condition substantially the same as when new.
This special benefit only relates to your home. It does not apply to any other insured property, Policy section, “additional benefit” or other Policy feature.
BASIS OF SETTLEMENT -
CONTENTS
There are a number of sections under the Basis of Settlement - Content section, below is one example, however ensure you refer to the PDS to review all sections.
How the amount we’ll pay is determined if the item can’t be replaced
If we can’t repair the item, or it can’t be replaced because of its antiquity or rarity, we’ll pay the lesser of:
the standard policy limit or, if it’s a Specified Contents item, the specified limit noted on your Policy Schedule; and
the fair market value based on enquiries made to independent and appropriately experienced or qualified professionals.
If your contents sum insured is inadequate, we will only pay up to the sum insured or any applicable standard
policy limits.
MAXIMUM LIMITS
Scenario: Maximum limits apply to how much we will pay for certain contents items. Additional conditions may be imposed, for example, it may be required to keep items in a safe when not being used. We will pay up to the amount specified for each item.
Refer to the PDS from findit, for all maximum limits:
Insured Events for cash is $1,200 in total
Accidental Damage for items of jewellery is $5,000 per item
Accidental Damage for collections is $20,000 per collection
Accidental Damage for rugs is $25,000 per item
Insured Events for musical instruments is $1000 per item
Accidental Damage for photographic equipment is $1,000 per item
Insured Events for spare parts of a motor vehicle is $1,250 per item
ADDITIONAL AND OPTIONAL BENEFITS
Task: Take some time to read through this section PDS from findit for the exact provisions for each of the following Additional benefits and Optional benefits.
Additional Benefits
There are a number of specific factors that need to be taken into consideration for eachAdditional benefit that applies to the relevant type of cover the insured selects.
There are 28 additional benefits in total. For example robbery away from your home, legal defence costs, identity fraud. Ensure you are familiar with all 28 additional benefits.
Optional Benefits
Further to the Additional benefits, there are 2 Optional benefits the insured can choose for an additional premium.
Valuables - loss of or damage to unspecified or specified valuables up to 60 days for insured events cover and up to 100 days for accidental damage cover
Domestic workers’ compensation - applicable in States or Territories where Domestic Workers Compensation can be offered in conjunction with a home and contents policy
WHAT WE WILL NOT PAY FOR
For Home, Contents, Additional benefits and Optional benefit 1, there are exclusions that apply.
In conjunction with the exclusions listed in the PDS, you must also refer to the General exclusions applicable to all sections of the Policy for a full list and explanation
We will not pay for loss or damage caused:
Intentionally caused by tenant
By rodents, vermin or insects
loss or damage which occurs as a result of your failure to take reasonable steps to prevent further loss or damage once the event was discovered
To electronic data unless the loss or damage is caused by an Insured Event
By destruction of or damage to property by any government or public or local authority
SECTION 2 -LEGAL
LIABILITY
Your home
If this Policy covers the insured's home or, if their home is a strata titled residence and their contents are insured under this Policy, we insure them and any member of their family against any claim for compensation or expenses which they or the member of their family become legally liable to pay for the:
1. death of or personal injury to any person;
2. loss of or damage to property;
resulting from an occurrence during the period of insurance, arising out of the ownership of your home or occupancy of their home.
In this section we include land, trees, shrubs and other plant life on the site as part of their home.
Your contents
If this Policy covers the insured's contents, and their home is their primary residence, we insure them and any member of their family against any claim for compensation or expenses which they or the member of their family become legally liable to pay for the:
1. death of or personal injury to any person
2. loss of or damage to property;
resulting from an occurrence during the period of insurance, anywhere in the world that is not related to the ownership of their home.
SECTION 2 -LEGAL
LIABILITY
What we will pay
1. We pay up to $30,000,000 for any one occurrence.
2. We do not pay more than this amount in total under all Policies we have issued to the insured which cover the
same liability.
3. In addition to this amount, we will pay legal costs for which we have provided prior written approval.
What you are not covered for
There are a number of instances not covered by the Personal Insurance Policy under Section 2 - Legal Liability of the Home and Contents section.
Instances such as:
- Death of or personal injury to anyone employed by the insured or by someone who lives with the insured if the death or injury arises out of their employment;
- Damage to property belonging to the insured or any person who normally lives with them;
- Any workers' compensation legislation, industrial award or agreement, or statutory accident compensation scheme.
Refer to the PDS for the full details of what is not covered under this section
ADDITIONAL BENEFITS
There are three Additional benefits that apply to Section 2 - Legal Liability under the Home and Contents section.
1. Motor vehicle liability
Applicable only when the insured occupies the home insured by this Policy as their primary residence or this Policy insures their contents in their primary residence.
2. Committee member of a social or sporting club
Applicable only when the insured occupies the home insured by this Policy as their primary residence or this Policy insures their contents in their primary residence.
3. Liability cover for the site continues following a total loss
Refer to the PDS for the full details
GENERAL CONDITIONS
You need to familiarise yourself with how and when the following specific conditions apply by referring to the PDS from findit.
There are General Conditions that apply to the home and contents section. You need to familiarise yourself with how and when the following General Conditions apply by referring to the PDS from findit.
• Unoccupancy - if the home is unoccupied for more than 100 consecutive days, the insured must notify us and obtain our written agreement for cover to continue. If we are not notified then cover for home and contents will be limited to certain events.
• Burglary - if protection devices are removed, altered or left inoperative while the insured is absent from the site without our prior consent we may have the right to decline or reduce a claim.
• Strata title mortgagee's interest - balance of the mortgage covered if the body corporate only partially covers the loss. We pay only that part of a claim that applies to the interest of the mortgagee.
• If you move and do not tell us – the insured must notify us when they change their place of residency. This insurance and premium payable is based on the address the insured has provided, which is shown on the Policy Schedule
CHECK - POINTHome and Contents section of the PDS
Refer to the PDS to learn more
1. The Primary Residence is the home where the insured resides for the majority of the Period of Insurance
2. The two types of cover available under Home and Contents are Insured Events and Accidental Damage
3. The maximum limit payable for office or surgical equipment used in the insured's own business is $15,000 for Insured Events and $20,000 for Accidental Damage
4. Under Home Sum Insured safeguard benefit, We will pay up to 30% more than the Home Sum Insured.
MOTOR VEHICLE SECTION
The Motor Vehicle section is divided into two sections and incorporates three different levels of cover, as shown below:
Section 1 - Loss, Damage, or Theft of your Motor Vehicle
Section 2 - Third Party Liability
Comprehensive - This covers theft, or accidental loss or damage to the insured vehicle and legal liability.
Third party property damage and fire and theft cover - In addition to cover for legal liability, cover is extended to insure against loss of or damage caused by fire, explosions, lightning, theft, or attempted theft of the insured motor vehicle.
Third party property damage cover - This covers legal liability for damage caused by the insured motor vehicle to someone else's property.
Refer to the PDS to learn more
SECTION 1 –COVER ON
YOUR VEHICLE
What is covered
We cover you against loss or damage to your motor vehicle shown in the Policy Schedule depending on the type of cover you have selected.
If loss of or damage to the insured's motor vehicle is covered, we will also pay for loss of or damage to the motor vehicle’s extras, whilst they are in, on or attached to the motor vehicle, being:
tools, standard appliances, standard options including built in radio receivers, built in music players and air-conditioning
Any specified equipment or accessories shown in the Policy Schedule
Any non-standard permanently fixed equipment or other permanently fitted accessories up to $1,000 in total
Motor vehicle's tools or spare parts in or on the motor vehicle, up to $500 in total
Refer to the PDS to learn more
BASIS OF SETTLEMENT
Under the basis of settlement we will treat the loss of or Damage as either:
1. Partial loss; or
2. Total loss
These types of losses are defined in the PDS and we settle on the terms described. Read each section from the PDS to ensure you understand each description.
• Replacement of damaged parts• Imported vehicles• Lifetime repair guarantee• Total Loss • Market Value • Agreed Value• Replacement with a new vehicle
ADDITIONAL BENEFITS
There are a number of additional benefits that apply to Motor Vehicle Section 1. For the full listing of additional benefits, refer to the Policy wording.
NOTE: Not all Additional benefits apply to all three different levels of cover. You must ensure you read the additional benefits carefully, noting which benefit applies to which level of cover
Hire vehicle
Locks and keys
Towing costs
Car pooling
Sign writing
Choice of repairer
Your personal property
Child seat
OPTIONAL BENEFITS
The insured can choose any of the following Optional benefits if they have Comprehensive cover and pay an additional premium.
• Hire vehicle cost following an accident • Windscreen protection • Protected no claim discount • Caravan contents - applicable to caravans only • Tools and equipment - applicable only to utes and vans registered for business use.
Take time to read through the Policy Wording for the exact provisions of each Optional benefit, that relate to Motor Vehicle Section 1
SECTION 2 -THIRD PARTY
LIABILITY
Section 2, of the Motor Vehicle Section, provides the insured cover for Third Party Liability.
Third Party Liability relates to:
• Property damage • Property under your control • Substitute vehicle • Passenger liability • Your employer's or principal's liability • Maritime liability
It is important to note that Third Party Liability is applicable to Registered Motor Vehicles only.
To assist you with this part of the module, you will need to refer to the PDS from findit.
WHAT IS NOT COVERED
Under section 2 of the Motor Vehicle section there are instances where we will not cover the insured.
Here are some examples:
We will not cover:
➢ The insured's motor vehicle is not registered
The vehicle was being used for:
Ridesharing;
Professional driver education;
the purpose of demonstration for sale;
to deliver food or other goods for reward;
car sharing; regardless of the Use of the vehicle
for depreciation of your vehicle
for wear, tear, mould, rust or corrosion;
for failure or breakdown of a structural, electrical, mechanical or electronic nature
To assist you with all the full list you will need to refer to the PDS from findit.
EXCESSES
Depending on the age or experience of the person driving, using or in control of the motor vehicle and whether the insured has told us about them and we have shown them in the Policy Schedule, the insured may have to contribute more than one excess.
The following excesses that may be applicable to this policy:
• Standard excess
• Age or inexperienced driver excess
• Undeclared driver's excess
• Theft excess
The descriptions of the different excesses are in the PDS. Read each description to ensure you understand each excess and when it may apply.
The specific excess that apply to the insured will be shown in their Policy schedule.
CHECK POINT
Motor Vehicle section of the PDS
Refer to the PDS to learn more
Protective clothing includes helmets, jackets, gloves, trousers and boots
We guarantee repairs for the life of the Motor Vehicle
We will replace total loss vehicles less than 24 months old (from when it was first registered) with a new vehicle
Hire Vehicle following a not at Fault accident or theft is an additional benefit
Hire Vehicle following an at fault accident is an optional benefit
BOAT SECTION
The Boat Section of the Personal Insurance Policy is divided into 2 sections:
Section 1 - Loss of or Damage to your Boat
Section 2 - Legal Liability
BOAT SECTION
We will cover your boat described in your Policy Schedule including while it is navigating or in transit within Australia and Australian inland and coastal waters up to 250 nautical miles (unless otherwise stated in the current Policy Schedule), and including while your boat is at any marina, slipway or location when laid-up ashore or engaged in any voluntary rescue work.
We will not cover:
1. any boat, being a combination of hull and motor, which is capable of a speed exceeding 60 knots
2. moorings
3. money, credit cards, spectacles, watches, jewellery, cameras, pagers, consumable stores, compact discs, audio or video tapes
Under this Policy We will also not cover any Dinghy or Tender used with the insured Boat if it is capable of a speed greater than 20 knots.
SECTION 1 –LOSS OF OR
DAMAGE TO YOUR BOAT
Task: Please ensure you read this section of the PDS careful to understand each cover
Under Section 1 of the Boat Section of the policy, the insured is covered for the following:
1. Accidental Damage
2. Theft (excluding personal watercraft)
3. Theft of Personal Watercraft (PWC)
4. Malicious damage
5. Search costs
6. Transit damage
7. Damage caused by Governmental Authority
8. Other expenses
ADDITIONAL BENEFITS
Under the Boat Section there are ten Additional benefits. The full list of these are noted in the PDS from findit.
Let's take a quick look at just a few:
Personal Accident CoverIf, as a result of an accident the insured suffers a bodily injury, which results in their death, temporary total disablement, or permanent total disablement within six calendar month of incurring the bodily injury,
We will pay: a. $30,000 for death and permanent total disablement; and b. $300 per week, up to a maximum of 100 weeks, for temporary
total disablement.
Personal EffectsPersonal effects that suffer physical loss of damage caused by an accident or theft are covered up to:
a. $200 for any one item for mobile phones, prescription glasses or sunglasses:
b. $1,000 any one item and $12,500 in total for all other personal effects.
Children’s toys
We will pay up to $200 to replace children’s toys if these are
whilst on board your boat.
OPTIONAL BENEFITS
The following Optional benefits applying to Section 1 and Section 2 are available for an additional premium.
Yacht Racing Risk
Yacht Club Social Racing Risk
Waters Skiers or Aquaplaning extension
For full details refer to the PDS from findit.
WHAT YOU ARE NOT
COVERED FOR
There are a number of items under Boat Section 1 that are not covered, these include:
theft of your boat or any part of it by persons to whom you have loaned your boat
depreciation
mechanical, structural, electrical or electronic failures
Financial, emotional or psychological loss which occurs because you cannot use your boat
accidental loss of or damage to fishing gear, diving equipment, tools and/or water ski equipment while in use
any fine or penalty
The full list of these are noted in the PDS from findit.
SECTION 2 –LEGAL
LIABILITY
Under section 2 - Legal Liability:
We cover the insured against Legal Liability for:
1. Operating Your own Boat
2. Operating a substitute Boat
3. Sudden and accidental discharge, release or escape of fuel or lubricants
4. Berth holders Liability
Under this section We will pay the costs the insured is liable for:
1. compensation; and
2. legal fees and expenses.
We will only pay the costs of legal fees and expenses you incur if we consent to them in writing before you incur them.
The full list of these are noted in the PDS in findit.
WHAT WE WILL NOT PAY FOR
There are certain items we will not pay for under section 2 Legal Liability.
We will not pay for liability arising out of:
loss of or damage to property owned by the insured or the property of any other person covered by the Policy
bodily injury, illness or death of a person who is covered by any compulsory compensation insurance
death or bodily injury caused by the activity of scuba diving
death, bodily injury or property damage intentionally caused by a person covered by this Policy
the towing of persons or objects in the air, including parasailing
water skiing or aquaplaning unless you have chosen the optional benefit water skiers or aquaplaning extension
actions that are brought against the insured in a court or tribunal
any fine or penalty
The full list of these and are noted in the PDS in findit.
SPECIFIC EXCLUSIONS
AND CONDITIONS
Specific Exclusions applying to the Boat section
The specific exclusions are detailed in the Policy wording and should be read in conjunction with the General exclusions applicable to all sections of the Policy.
A few of these exclusions include when the Boat is:
Operated whilst under the influence of alcohol or drugs
Used for an unlawful purpose
Not in good order and repair, or a proper state of seaworthiness
If you sell or give away your Boat
The full list of these and are noted in the PDS in findit.
CHECK POINTBoat section of the PDS?
Refer to the PDS to learn more
Under Section 1 cover is not provided for any boat, being a combination of Hull and Motor, which is capable of a speed exceeding 60 knots
Cover is provided up to $30,000 for death and permanent total disablement under Additional Benefits
If your personal effects suffer physical loss or damage caused by an accident or
theft you are covered up to (a) $200 for any one item for mobile phones,
prescription glasses or sunglasses; (b) $1,000 any one item and $12,500 in total
for all other personal effects;
Search costs are limited to $10,000 for any one event
EXCLUSIONS AND
CONDITIONS
Overview
We will now be looking at:
General exclusions
General conditions
Claims
GENERAL EXCLUSIONS
These general exclusions apply to all sections of this Policy
This Policy excludes any actual or alleged loss, damage, destruction, death, injury, illness, liability, cost or expense of any nature directly or indirectly caused by, contributed to by, resulting from, arising out of, in consequence of, or in connection with any of the following, regardless of any other cause or event contributing concurrently or in any other sequence to the loss:
War
Terrorism
Asbestos
Radioactivity & Cyber
Check the PDS for more details
GENERAL CONDITIONS
These general conditions apply to all sections of this Policy.
Assistance and co-operation
You must provide reasonable assistance to us, including:
Be truthful and frank at all times
Providing us with relevant information and documents we may reasonably ask for, such as proof of purchase or repair quotes, if needed;
Appearing in court and giving evidence if needed;
Care and maintenance
There is no cover under any section of your Policy for any claim,
loss, cost, damage, injury, death or legal liability, to the extent that it
is caused by or arises from you or your family:
not taking reasonable care to protect and maintain the insured vehicle or property;
not taking reasonable steps to minimise the cost of any claim under your Policy;
not complying with all laws relating to the safety of a person or property;
Refer to the PDS to learn more
GENERAL CONDITIONS
Changes to your circumstances
You must tell us as soon as possible if any of the information on your Policy Schedule is incorrect or has changed. For example, you must tell us if:
Motor Vehicle section examples
your vehicle is replaced or sold
the address where your vehicle is usually kept changes, including changes to where the vehicle is stored
there is a change to how your vehicle is used
Boat section examples
When your boat is replaced
A change in the ownership of your boat
Modifying your boat
Refer to the PDS to learn more
.
CLAIMS
Please read the Claims section of the Personal Insurance Policy.
This section of the PDS outlines:
• How to make a claim
• What you must do
• Contribution
• GST
• Other insurances
• Other party’s interests
• Policy comes to an end following a total loss
• Preventing our right of recovery
• Providing proof
• Salvage
• Subrogation and recovery action & uninsured loss
• What happens after a total loss
MODULE SUMMARY AND CONCLUSION
This concludes the Personal Insurance module. You may now exit this lesson and commence the Final Assessment.
Remember you can always review the module before you undertake the assessment.
As the assessment is open book, keep at hand the PDS –you can - download the PDS from findit.