1. A Case in PointGetting the right organization design for a
client
2. Case Summary PeopleWiz Consulting partnered with a
technology Start-up in its growth phase to facilitate the creation
& deployment of a progressive organization design PeopleWiz
provided the methodology and roadmap for building an energized
organization with a new structure and people management
systems.
3. Client Overview Founded by two brilliant engineers, the
client is a three year old company providing engineering solutions
to the dairy and food & beverages industry. Due to their low
product cost and fanatic concern for quality, the demand for their
products and services quickly outgrew their delivery capability.
The company engaged with PeopleWiz to create an organization
structure that supported the growth strategy. The scope included
design and implementation of the structure.
4. Organizational Lifecycle of a Technology company Start up
Growth Expansion Maturity Transition CLIENT Measures needed to
Accumulate capital, Business opportunities Company revenues Amassed
assets and improve growth like suppliers, resources exceed
infrastructure grow as companies solid profits, by diversification
, and mandatory and resources. Need for establish strong becoming
established inChallenge reengineering, new technical skills.
consistent repeatable customer bases. Need the market. The primary
product development Market entry through business processes.
additional funds to area continues to yield to spur growth. first
customer. Retention of skilled exploit opportunities. profits, but
experiences Changes in external Attracting skilled Manpower Need to
Establish slow or stagnant environment need to manpower seamless
employee growth. be tracked and communication corrective actions
required. Leadership focus is on Focus on making the Managed
delegation , Organization size is Collaboration neededManagement
Approach development of a product work well planning and controls
stable. The structure at all levels to energize marketable and
increasing sales. are needed. Middle can become more the
organization. Use product/service while Growth in sales and
management takes divisionalised and the of information system
managing necessary marketing function. responsibility for culture
can become to capitalize on finance. Growth limited Functional
operations while top bureaucratic due to internal knowledge. to
functions like Design, organization structure management focuses
high degree of Formal approach to manufacturing or adopted. on
business formalization. managing business service. Flat strategies.
Growth in change. organizational structure staff functions.
5. Business Challenge Being a start up , which had proven its
business model and entered the growth phase, the clients biggest
challenge was to scale up its operations without diluting the
delivery quality. Lack of middle management layer had created a
communication gap between founders and employees . There were no
defined processes with checkpoints that the design team could
follow resulting in mistakes, rework and loss of time. Building a
sense of ownership amongst employees and retaining talent would lay
a strong organizational foundation
6. PeopleWizs Approach Organization Design: PeopleWizs approach
was to work closely with the management to clearly articulate their
business strategy and design a supporting operating model which
strengthened the delivery capability. Key stakeholders were engaged
to build consensus on the operating model and organization wide
employee communication was carried out. People Management: With an
objective of deploying scalable HR processes, PeopleWiz Consulting
crafted the basic framework of policies supporting the new
organization structure. Talent attraction and acquisition was
managed by the HR business partner by developing suitable
recruitment channels and introducing best practices in the
selection processes.
7. Benefits to the ClientOrganization Process Financials An
optimally designed Processes like With a promising annual structure
with clearly manpower hiring, role result and a healthy defined
roles and allocation, order pipeline, the client responsibilities
has determination of salary is poised to achieve its given Altair a
levels are now surefooted start to financial objectives.
streamlined and become a professionally PeopleWiz continues to
professionally managed. be their HR arm for managed organization.
The client now has a people management This has boosted the
structured approach confidence of existing towards computing
employees in the incentives, giving leadership and given increments
and the management the rewarding employees right platform to grow
for their performance and attract quality manpower.