Oklahoma End-of-Instruction Retest/Winter/TrimesterTechnical Q&A Training
Webinar Etiquette This call will be operator assisted.
Please submit questions through the chat window throughout the presentation or via the operator during the Q and A portion of
the meeting.
October 2013 Slide 1
Conference Call Numbers:800-857-4928 Passcode: 1949986
(for all morning and afternoon sessions)Webinar information provided separately
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
• Dr. Maridyth McBee • Assistant State Superintendent
• Joyce DeFehr • Executive Director State Testing
• Derrel Fincher• Director of Learning Technologies
Oklahoma State Department of Education
• Shiva Doreswamy, Portfolio Manager• Rob Mann, Online Implementation Mgr.
CTB/McGraw-Hill
Welcome to CTB
Slide 2
Key Personnel - Introductions
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Welcome and Session Goals
Milestones (Important Events)
Online Program Overview
Site Readiness Process
Test Delivery Client (TDC)
Support Resources
Agenda
Slide 3Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Milestones (Online Implementation)
Slide 4Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Milestones Dates
Site Readiness Training (Webinars) Oct 21 & 22 (2) webinar sessions per dayOct 29 Q&A session
Demo Web Site Access, TDC, Final Content available for download/install
Oct 23
Site Readiness check and certification Oct 23 – Nov 8
Test Administration System (TAS) Training Nov 4 (2), 6, 7 webinar sessionsNov 11 Final Online Q&A
DTCs access Test Administration System (TAS) Nov 4
Test Sessions Pre-assigned (by CTB) Nov 4
Student practice testing beginsEOI Online Retest windowEOI Winter/Trimester test administration
Nov 11 Nov 18 – Nov 29Dec. 2 – Feb. 14, 2014
Spring Tech Readiness SurveyStatewide Infrastructure Stress Test
Dec. 1 - 31Mid-January
Spring EOI and 3-8 Test Content avail. February
Looking Ahead
Slide 5
Oklahoma Online Program OverviewCTB OK Web Portal - www.ctb.com/ok
CTB Single Sign-On (SSO) – access to the secure Oklahoma web portal
a. About the Tests – general information about the tests
c. Test and Technology Coordinator Support
Materials – role based access to information to support test administration
a
b
c
a b
c cd
e
Help Desk –
details to contact the help
desk
News – important
news and status
d
e
Demo Sites
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Oklahoma Site Readiness Documentation
• Student data management
• Test assignments• Testing statusTest Administration System (TAS)
• Student testing software (TDC)
• Test Content• Lock down
browserTest Delivery Client (TDC)
Looking Ahead
Slide 7
Oklahoma Online Testing System
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Test Delivery Client (TDC) Changes• Display TDC version (v9.5) on login screen• Performance Level Lookup file embedded in content
package• Calculator improvements / limitations• Network Utility included in Custom Install• Can be auto-updated with caveats. Re-install of TDC is
recommended
Slide 8
Online System enhancements
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Calculator limitations and solutions• Graphing Calculator (Algebra II) has specific 32-bit Java
requirements• 64-bit OS may not be allowed to make 32-bit Java calls• No Linux support
• Test the calculator in site readiness• Conduct workstation check (fake student) with Algebra
II• Plan for handheld calculators as back up
For Educators and Technology Coordinators• Tech Coordinators download TDC and
Content.• Hands-on practice opportunity in
‘sandbox’.Separate website (not Single Sign-on accessible)
• Pre-loaded with all Districts appended with word DEMO
Generic accounts• System-Generated emails to Tech
Coordinators • SSO accounts not applicable
Students
• Fake student data similar in format to actual testing students
Slide 9
Content
• Content download package includes all tests
• Practice tests can be scheduled.
Tech Coordinators- Site readiness
• May create test sessions and use test tickets to test workstation setup
Reporting
• CAUTION! - Data created here is not extracted for reports or monitored
TAS Sandbox / Demo Website
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
• Winter:• Site Readiness
Memo
Checkpoint 1
• Technology Readiness Training
• Client & Content Installation
• Workstation check (fake students)
• Self-Certification Form
• Site Readiness Stress Test
• Site Support and TroubleshootingCheckpoin
t 2
• Test Administration Training / Access
• Final Content Installation
• Test Assignments
• Practice Tests
• Accommodation updates
• Final Workstation Check
Checkpoint 3
Checkpoints Review
Slide 10
2013-14 Checkpoint Process
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
October 23 November 8 November 11
WHO: Technology CoordinatorsWHAT: Certify that sites are prepared for testing prior to student practice tests WHEN: No later than November 11, 2013. These are described in detail in the Online Site Readiness Guide on ctb/com/OK 1. Confirm workstation and network requirements
Review the EOI Winter Workstation Requirements to complete this activity.2. Install the Test Delivery Client software
Review the instructions below for a Standard install or the Online Quick Install Checklist (Custom Installer)
3. Download Test Content4. Verify installation and connectivity
Review the Site Network Infrastructure Guidelines. Then, follow the instructions in the Network Utility Guide.
5. Final Site ReadinessSetup and take a practice test using a fake student login on several workstations as described below
6. Submit the Site Self-Certification Checklist to [email protected] Fill out the Checklist including results from the Network Utility
7. Site RemediationContact the CTB HelpDesk to troubleshoot issues. A field engineer may visit or follow-up to determine possible remediation solutions.
Site Readiness steps - Memo
• Minimum: 1.3 GHz processor, 1.8 GHz processor (Mac), 1 GB of memory (2 GB recommended), 500 MB disk space available
Hardware and
Memory
• Minimum screen size – 10”• Speakers “on” and Headset for “Text To Speech”
Accommodated StudentsMonitor/ Speakers
• Windows - XP SP3, Vista SP1, Windows 7 (32 or 64 bit)
• Mac - OS X 10.6, 10.7, 10.8 Intel• Linux - Linux Fedora 11 (Red Hat), OpenSUSE 11.1,
or Ubuntu 9.04
Operating System
• Adobe Air® ; Flash® Player 10 (MAC) or later • Adobe® Reader® 7.0 or later• Java Runtime Environment JRE 6 or 7
Additional Software
Student Workstation Minimum RequirementsCan also be accessed at www.ctb.com/ok
Slide 12
Step 1 - Workstation Requirements
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
• T1+, high-speed cable or DSL recommended
• Minimum 1.5 Mbps upload and downloadBandwidth
• Port 80 and 443 must be openFirewalls • Do not Cache Dynamic Pages• Prioritize/allow HTTP and HTTPS traffic for
*.ctb.com• Users need credentials if proxy authentication is
enabled• Name: tms-oas-55.ctb.com Address: 12.167.24.52
Name: tms-oas-ew.ctb.com Address: 204.8.131.239
• TTS setup – Allow/Do not block - *.readspeaker.com Address: 79.136.80.254 – Cloud hosted. IPs may change over time. Sites that can only use IP may need to update the IP address in the future.
Proxy Servers
• Allow MP3 (Necessary for Text to Speech)Web Content Filtering
• Wireless is okay but do not overload WAP• Thin Clients okay with 10:1 ratioPerformance
Network Requirements
Slide 13
Step 1 - Network Requirements
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Looking Ahead
Slide 14
Step 2 - Download and Install
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Follow links: Install Software and Download Test
Which Installer Method?TDC Step 3 – New 2012 TDC
installerStandar
d Installer
• Standard Software Installation Process• Sites can use silent Install Scripts. • Users must have read/write rights.• Recommended for Thin Client and
Deepfreeze (or similar) sites
Custom Installer
• There are several options to install using the Custom TDC Installer. This presentation will cover three methods. Choose the method best suited for your location.• Option 1 - Install from Workstation• Option 2 - Install from Server• Option 3 - Install from Workstation
with Content on the Server
Slide 15
Step 2 - Test Delivery Client Installation
Other consideration: BYOD, Wireless, Thin ClientsDeveloped under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Custom Installer - OverviewTDC Step 3 – New 2012 TDC
installer
Slide 16
Test Delivery Client Custom Install – General
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Create a folder to store the Test Client executable and Content (example: C:\Test_Content).
This could be on each Workstation or on a Network Server
C:\Test_Content or \\Testing\Server1\ContentEdit shortcut to set EXE and CONTENT location, PROXY settings
Create a shortcut pointing to the TDC executable
Example: Custom Installer - Option 1 - Install from Workstation
TDC Step 3 – New 2012 TDC installer
4. Create a content folder on the workstation. (example: C:\Test_Content).
5. Add the content into the workstation content folder you just created.
Slide 17
Step 3 – Install test content
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Custom Installer – Verify setup on a few workstations
TDC Step 5 – Confirm Readiness
• From installer folder, launch the Network Utility.
• On the First Tab (Network Connectivity Test), click Start.
• Questions 1, 2 and 3 should return “Yes”
• This does not confirm content installation.
From the “Network Connectivity Test” tab, click
“Start”. The first three questions should result with “Yes” which confirms that the application has been
correctly installed.
Slide 18
Step 4 - Network Utility
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Custom Installer – Verify Setup on a few workstations
TDC Step 5 – Confirm Ready – 2nd method
• Launch Test Delivery Client software.• Login using a fake login from the (OAS) training site . • If the application launches and login completes, then the
application and content have been setup correctly.
Slide 19
Step 5 - Verify Client
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Step 6 - Site Certification
Step 7 – Troubleshooting, Help
News button: up-to-date messages about Online Test Administration
Online Site Status and User Forum
Tech User Forum: November 1
Need Help? Support Options and Resources
Need Help
Slide 23
Support Resources
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
• Oklahoma State Department of Education, • Office of Accountability and Assessments• http://www.ok.gov/sde/• Phone: 405-521-3341
Administration Policies and Procedures Assistance
• CTB Oklahoma Help Desk• [email protected]• http://www.ctb.com/ok • Phone: 888-282-2010, Fax: 800-282-0266• Hours of Operation: 7:30am – 4:30pm Central Time - regular
hours• 7:00am – 7:00pm Central Time -
during testing
OK Customer Support (CTB)
Support Resources
Slide 24
Support Resources
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Thank You
Questions
Thank You
Slide 25
Questions? Thank you for joining!
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
Bring Your Own Device (BYOD) or 1:1• Consider Security policies• Install / Uninstall policy • Students must have Test Ticket and Access Code• Consider Install from Server - Option 2
• Always-on connection required• Constant heartbeat check to CTB servers• Don’t overload Wireless Access Point
Wireless
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).
• TDC is running multiple instances: 1 per thin client• Content check, decryption, rendering utilize CPU,
disk, memory
Thin Client considerations:
Test Delivery Client - Other Considerations
For a Positive Testing
Experience…
Anti-virus software full
scans scheduled after testing hours
All other applications
closed on testing
machines during the
test
Screen savers/power management
set to a longer
timeout
Restore software
(Deep Freeze) configured to
retain test data after
reboot
Restrict intensive
bandwidth use during testing (VoIP, Payroll,
Drop box)
Text To Speech –
Volume and MP3
Laptop protocol –
Use AC power, wired
access, wireless
check
Prioritize/Allow
*.ctb.comPorts Opened as described
Allow IPs (If IPs are used at
site)
Positive Testing Experience
Slide 27
For a Positive Testing Experience…
Blue = required Orange = suggestions
Developed under contract with the Oklahoma State Department of Education (SDE) by CTB/McGraw-Hill Education LLC (CTB).