https://joannecklein.com
Joanne KleinSharePoint/O365 consultant, Microsoft MVP
Speaker , Trainer, Volunteer
Saskatchewan SharePoint/O365 User Group
It’s 100% about people0% technology
@buildbod aka Simon Denton
You need to be able to answer the question from the
business: What’s in it for me?
@jasoosterveld aka Jasper Oosterveld
Find a user’s ‘Ah Ha’ moment!
@KirstyMcGrath13 aka Kirsty
Find critical work to support w/O365 functionality. This incorporates it into daily
workflow. Soon more work will follow
@tgatte aka Treb Gatte
Use O365 PowerBI end user adoption pack to measure user adoption and help focus efforts
@CreanTim aka Tim Crean
Make it easy. If you don’t they will find something else that
meets their needs and is easy for them to use.
@percusn aka Liz Sundet
** All replies shown at end
Adoption of a new collaboration experience is about changing human behavior.
This is simple but it’s not easy!
Why does O365 Adoption matter?
•Technology
•Mobility
•Control and Compliance
•Business Intelligence
•Enterprise Collaboration
Why does O365 Adoption matter?
•Technology
•Mobility•Control and Compliance
•Business Intelligence
•Enterprise Collaboration
Business Value of Collaboration ?
Stay Competitive
Maximize contribution
Mobile & remote workers
External partners/suppliers
Productivity Metrics
First things firstIdentify your stakeholders! The sponsor The face to the program Prioritize business scenarios
Identify your Adoption team! Tenant Admin Collaboration “experts” In it for the long haul
PreviewsTargetedRelease
O365 Message Center
O365 Public Roadmap
http://fasttrack.microsoft.com/roadmap
PreviewsTargetedRelease
O365 Message Center
O365 Public Roadmap
http://fasttrack.microsoft.com/roadmap
PreviewsTargeted Release
O365 Message Center
O365 Public Roadmap
https://portal.office.com/adminportal/home
PreviewsTargetedRelease
O365 Message Center
O365 Public Roadmap
https://portal.office.com/adminportal/home
What’s the feature?
How does it affect current
users?
How to prepare for the
change?
“Attention Views”
Does the new feature address a need in your org?
Will it replace an existing tool in your org?
If new tool… do you have guidance/docs prepared?
How can Office 365 make us more successful?
•Technology
•Mobility•Control and Compliance
•Business Intelligence
•Enterprise Collaboration
Leverage the Office 365 Advantages
The Office 365 Advantages
Collaboration tools
Risk & Compliance
Anywhere, anytime, any device
Productivity Opportunities
Look for Productivity Opportunities!
Project documents requiring approval from Project Review board.
Hot sheet items being tracked in an Excel
Spreadsheet.
Planning documents and sign-up sheets for company events.
Marketing photos being retained for company
events.
“Easy wins”
Relate productivity opportunities/scenarios back to business goals
Communicateand coordinate
the change
Keep a project team in sync and on schedule
Meet and collaborate with
ease
Support new employees in onboarding
faster
Maketraining
sessions virtual
Create anew-hire
handbook in OneNote
Store andshare trainingresources in a
central location
Create anew-hirementor network
• How to navigate in a OneNote notebook
• How to navigate a SharePoint document library
• How to use tags to filter documents in a SharePoint document library
• How to use the new-hire Yammer network
• How to create and organize section/pages in a OneNote notebook
• How to upload training material into SharePoint document library
• How to tag content in a SharePoint document library
• How to share the site with a new employee
• How to add the new-hire as a member of the Yammer network
Share any “Easy Wins” automated in the Employee Success Stories tile so others can learn about them.
Add an Events web part to the page for upcoming “Ask the Experts” sessions.
Add a Form to the page to request a topic for a future “Ask the Experts” session.
“How to use Delve”
“Become a OneNote super-hero”
“How to organize a Skype for Business
meeting”
“Tips & Tricks in Outlook”
“SharePoint Basics 1 and 2”
Record presentations, store in Stream!
Record all questions during the presentation
Have Q&A in a Yammer Group to capture audience questions for others
to see!
Embed the video (Streams web part) for your recorded sessions.
Embed the Q&A Yammer web part on the home page.
Assign a team
Add a challenge to
each tip
Reward quick action with
prizes
1. Tip sheet2. Annotated screen shots3. Step-by-step walkthrough4. Short video“30 days of SharePoint”
Migrating from shared network
drives?
Migrating from another cloud
provider?
Migrating from another client
app?
G-suite to O365 Lotus Notes to Outlook
1Assist
co-workers
2 4Help w/
“What’s in it for me?”
Provide feedback to O365
team
3Welcome new team members
1Comfortable with change
2 4They have influence
Technically savvy
3Resourceful
5They can dedicate
some time
Create a tile showcasing your Productivity Champions!
Allow a spot for people to nominate a Productivity Champion
O365 Outlook Group
Yammer Group
MicrosoftTeams
SharePointLibrary and
Outlook
“How would I implement a Jean’s
Day program at work?”
“When To Use What” in Office 365
by 2toLEAD
“Collaboration from Millennials
to Boomers” by Avanade
“Choose the right tool”
by Microsoft
“When do I Use What?”
by AvePoint
When to Use What tool? It depends!!
What’s the audience
size?
What’s the
urgency? What’s the tone of the message?
What’s the
purpose?Should this be private?
Enterprise Technology Strategy Corporate Culture
Who’s on the team?
https://fasttrack.microsoft.com/office
https://productivitylibrary.fasttrack.microsoft.com
http://successcenter.blob.core.windows.net/media/Default/Resources/Adoption/Office_365_Adoption_Guide.pdf
https://support.office.com/en-us/article/Office-365-Adoption-content-pack-77ff780d-ab19-4553-adea-09cb65ad0f1f
https://support.office.com/en-us/article/Office-Training-Center-b8f02f81-ec85-4493-a39b-4c48e6bc4bfb
http://techcommunity.microsoft.com
http://www.2tolead.com/whitepaper-when-to-use-what-in-office-365/?ref=header
http://blog.avanade.com/avanade-insights/collaboration/microsoft-teams-supercharges-collaboration-for-millennials-to-boomers/
https://www.avepoint.com/blog/strategy-blog/how-to-use-office-365-groups/
https://reoffice365.com