Transcript
Page 1: NHS Quality conference - Kerry Clarke and Samuel Gyasi

Involvement TeamCommunity Wellbeing Services Tender

Presentation Team:Samuel Gyasi

Janice Anderson Dr Kerry Clarke

Page 2: NHS Quality conference - Kerry Clarke and Samuel Gyasi

Introduction

• Northamptonshire Healthcare NHS Foundation Trust (NHFT)

• Community Wellbeing Services Tender

• Involvement Team

• What are you involved in?

• How does it feel to be truly involved?

Page 3: NHS Quality conference - Kerry Clarke and Samuel Gyasi

We Involved…Weight Management

Mental Health

Frail & Elderly

Carers

Equality of Access

Financial Challenges

Disability

Young Adults

Isolation

Ease of Access

We InvolvedCarers Patients Staff

Potential Partners

Staff TeamsSmoking Cessation

Wellbeing Navigators

Learn2B Trips & Falls

Weight ManagementPo

ten

tial

Use

rs o

f th

e C

WS

Ser

vice

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How I got involved

• Phone call

• Updates via email

• Skype session

• Meeting + Video (Brixworth Country Park)

• Documents to update

• Today

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Things I care about

• Professionals listening

• Friends / Family

• Outsiders / Vulnerable People

• Representing young people

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My experience with the Involvement Team

• Listening to other people

• Sharing ideas

• Help to the community

• Gained knowledge and experience

• Help understand people

• Felt vulnerable

• Preparation towards involvement team

• Want to see what has happened …

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Page 8: NHS Quality conference - Kerry Clarke and Samuel Gyasi

Service User

Core Business

Expert Perspective

Personal Approach

Lack of/Poor Communication

Different Agendas

Knowing you Count

Fear of Consequences

Time –Recruitment EngagementExpectations

Invaluable

Perspectives on Involvement

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Experience of Being InvolvedBooklet on stand…

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Page 11: NHS Quality conference - Kerry Clarke and Samuel Gyasi

Contact Us

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To achieve quality involvement you need to

truly involve the community and that is

what we did.


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