CAPP Academic
Denise Woods-GoldsteinInternational Director, [email protected]
Setting the Stage: the Growing Importance of Information Technology
Importance Today
NET Unimportant
Projected Importance in 2014
NET Important
Neutral
Very Important
Important
NET Unimportant
NET Important
Neutral
Very Important
Important
Source: CompTIA’s IT Skills Gap studyBase: 500 U.S. IT and Business Executives
Research Confirms Many Common Perceptions of Teens and Young Adults
Love technology✓
Act as technology facilitators✓
Unsure of their future✓
Love of Technology Doesn’t Always Translate to Career Interest
Perceptions of IT CareersInterest in IT Careers
Requires good math and science skills
Opportunity to use technology to help people
Fun, interesting work Pays well
Difficult, complicated work Easy-to-get a job Solitary work Just for tech geeks Boring
Top Tier Perceptions
Second Tier Perceptions
Base: Total 1002 respondents, 13-17 years=503, 18-24 years=499, Male=501, Female=501
Low Interest in IT Careers May be Partially Explained by Information Gaps
Responses of teens and young adults that indicated they are not interested in a career in IT
Base: Total 1002 respondents, 13-17 years=503, 18-24 years=499, Male=501, Female=501
Specific Areas of Technology Resonate More Than a Generic Career in IT
Interest in this type of work/career path
Base: Total 1002 respondents, 13-17 years=503, 18-24 years=499, Male=501, Female=501
Take-aways
Opinions are formed early✓
Knowledge gaps exist✓
Many positives to leverage✓
Top Ways IT Certification Impacts Job Performance
Source: CompTIA’s IT Training and Certification: Insights and Opportunities study, August 2009 Base: 1,155 IT certification holders
47% More insightful problem solving
37% Better able to understand new or complex technologies
31% Improved career advancement opportunities
30% Higher productivity
23% Higher customer satisfaction
23% Better communication with co-workers/clients
From the certification holders’ point of view
High Value
Moderate Value
Low Value
Overall Value of IT Certifications [in terms of a validation of skills/expertise from the perspective of hiring managers]
Source: CompTIA Employer Perceptions of IT Training and Certifications| N = 800 US hiring managers, 350 UK, 230 South Africa | Q15
IT Manager Opinions of CertificationsAgree/ Strongly
AgreePartly Agree,
Partly DisagreeDisagree
(net)
Source: CompTIA Employer Perceptions of IT Training and Certifications| Base = 800 US hiring IT managers
Rewards/Recognition Provided to Staff that Achieve a Certification
Source: CompTIA Employer Perceptions of IT Training and Certification Base: 248 HR Executives | 804 Business and IT Executives
HR Certifications
IT Certifications
Organizations with a formal policy
towards IT certifications are more
likely to provide a monetary benefit
for achieving certification than those
with no formal policy (57% vs. 43%).
Value of IT Certification to Individuals
Not Valuable
Somewhat Valuable,
Somewhat Not Valuable Valuable NET Valuable
Overall value 18% 28% 54% 82%
Getting a foot in the door/interview 20% 24% 56% 80%
Promotion/career opportunities 26% 28% 47% 75%
Higher salary or pay 31% 28% 41% 69%
Changing fields or industries 32% 29% 39% 68%
Source: CompTIA’s IT Training and Certification: Insights and Opportunities study, August 2009 Base: 1,155 IT certification holders
Organizations Recognize the Value of Testing After Training to Confirm Knowledge GainsA net 84% of organizations agree that it’s important to test after training to confirm knowledge gains
Security Certifications
have Low ROI
Security Certifications have High
ROI
Security Certification
s have Moderate
ROI
A net 94% of organizations* believe security certifications positive ROI
Strongly Agree
Agree
Source: CompTIA’s 9th Annual Information Security Trends studyBase: 350 U.S. organizations with a formal or informal policy towards the use of IT certifications
About CompTIA
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Manufacturers
Distributors
Resellers
Educational Institutions
Corporate Training Organizations
A non-profit trade association since 1982 advancing the global interests of information technology (IT) professionals and
Companies including:
ECAP Mission and Charter
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EducateEducate The IT Community
(Education = CEUs, 10 week guides,
webcasts, research, white papers, MRC, events,
communities)
CertifyCertify The IT workforce
(Certify = Strata, + series, global leadership, career
development, IT Pro, CAPP)
AdvocateAdvocate On behalf of IT
(Advocate = the PAC, Capitol Hill, grassroots, cyber
security, workforce, health IT)
Philanthropy Philanthropy Ability to give back
(Philanthropy = CAAT, Year Up, Creating Futures, military
personnel, at-risk youth)
Our MissionOur Mission
Program Criteria
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Program Criteria
17
Program Criteria
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Interactive IT Certification Roadmap
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http:certification.comptia.org/certroadmap Under Explore Careers Tab
Partner Benefits
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Program Benefits
21*US/Canada: Benefit starts after $500 in voucher purchases
IT Curricula and Tools
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IT Career Guidance Tools- Describes career choices and outcomes
CompTIA Curriculum Pathway - Describes curriculum and certification options
Assessments and Sample Questions – Helps assess IT knowledge and skills and helps practice for the exams
Certification Exams -Qualifies students for jobs, promotions and compensation
Academy Quick Start Guide
Academy Instructional Tools
Instructor Readiness Kit*• Assessments and Sample Questions
• Free eLearning Courses• Free Exam Vouchers for each course
Instructor Tip Sheets• Class set up etc.
• Certification career outcomes• Exam Details
Student Tip Sheets• Certification career outcomes
• Exam Details
Academy Curriculum Pathway
•Benefit starts after $500 in voucher purchases
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CompTIA’s Certification Program
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© 2009 – All rights reserved. No reproduction or distribution permitted without the written authorization of CompTIA.
Certification/Certificate MissionCertification/Certificate Mission
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• Networking
• Security
• PC Repair
Ensure Professionals have the Knowledge and Skills to Perform IT Job Roles
• Server Technology
• VoIP
• Project Management
• More than 1.7 million CompTIA certified professionals worldwide
• Recognized by top tech companies such as HP, Sharp, Microsoft, Lenovo and Ricoh
• Globally-recognized, vendor-neutral certifications - ensure proficiency in a variety of fields, such as:
Career Pathway
25* Source: ComputerWorld Salary Survey 201- U S salary only
Hardware
Systems
Methodology
Foundational Foundational Certification that Certification that
qualifies for IT Jobsqualifies for IT Jobs
Possible Job Roles• Help Desk/Technical•Support Specialist
Average Salary : $50,364*
Core Certifications with Transferable Skills to Other TechnologiesCore Certifications with Transferable Skills to Other Technologies
Network+ and 2 years Network+ and 2 years networking networking experienceexperience
Average Salary: $63,027*
Possible Job Roles• Network Admin• Network Technician
2 years network 2 years network administration with administration with
security focussecurity focus
Average Salary: $93,667*
Possible Job Roles•Security Specialist•Network Admin
CompTIA Certifications & Certificates CompTIA Certifications & Certificates Vendor TechnologyVendor Technology
Fundamental skills to prepare for certification/job
IT Foundational Certificate for
core skills
Career Paths• A+ Certification• General job prep
Foundational IT Credential for Multiple Careers
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Questions?
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