Download pdf - Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Transcript
Page 1: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Need Help?

Call Service Desk at 503-945-5623 option #3 for technical support.

• Please MUTE your Skype room.

• If you DO NOT have audio/headset; you will need to select “Don’t join audio” and you’ll need to Join by phone by calling

+1 (503) 934-1400

Conference ID: 9669451

• If you are at a group site, please email

PROGRAM ACCURACY-North Region

[email protected]

with a class roster and include the participants:

First and last name, and OR#

1

tel:+1 (503) 934-1400
mailto:[email protected]
Page 2: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Accuracy Lab Common Child Support Errors

2

• Most common errors found

• What screens to use

• What counts?

• Conversions-How often is this received?

Page 3: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Common Error: Using incorrect verification

Best Practice: Verify one month of recent and

representative income to determine earnings.

Child Support Error #1

3

Page 4: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Using Child Support Screens

(SMUX, SMU1, SAPH, SMEH)

Contribution Check/Receipts

Support agreement

Correspondence on support

payments

Court record

Statement of person providing

income-in-kind or child support

Acceptable Forms of Verification

Multiple Program Worker Guides

MP-2: Verifying Client Information

6. Income: C/D

https://apps.state.or.us/cf1/EligManual/EMnlFrame.htm?Page+ID=13-toc

Acceptable Forms of Verification

4

https://apps.state.or.us/cf1/EligManual/EMnlFrame.htm?Page+ID=13-toc
Page 5: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Example #1

5

Page 6: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

6

Example #2

Questions??

Page 7: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Common Error: Incorrectly calculating child support

depending on how often it is received

Best Practice: Prospective budgeting requires using all

available information (verification of past income,

collateral contacts and conversations with the client)

to project future income

Child Support Error #2

7

Page 8: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

LOPES, MARIO

500 SPOON STREET

BEND, OR 97001

777-88-9999

SMITH, LANA

300 FORK RD

PORTLAND, OR 97233

666-55-4444FANCY PAINTING, INC

532 S AVE

SALEM, OR 97301

OLEG 111-22-3333 11-28-97 SON

BOB 235-64-8019 01-01-01 SON

ASHLIE 350-34-6090 05-22-15 DAUGHTER

SMU1, 234AA11111B41

EXAMPLE #3

8

266.00

17544.71

18828.71

Do not use Court Ordered Child Support amount on this page.

Page 9: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

SMU1

SMU1, 234AA11111B41

9

Page 10: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

10

Example #4

DAVIDSON, ALEX

687 NW RIGS STREET

TIGARD, OR 97331

221-56-0887

LUCKY, HOPE

54125 205TH AVE UNIT 13

PORTLAND, OR 97233

487-33-0330

FANCY PAINTING, INC

532 S AVE

SALEM, OR 97301

TASHA 540-88-6078 11-28-05 DAUGHTER

SMU1, 548CD11111B41

350.00

Do not use Court Ordered Child Support amount on this page.

Page 11: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

EXAMPLESMU1

11

Questions??

Page 12: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Common Error: Cash medical support is missed on

SMUX or not included and addressed.

Best Practice: Always remember to check the first page

of SMUX to see if cash medical support is ordered. If so

see program specific guidelines on how to address and

count for the case.

Child Support Error #3

12

Page 13: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

SNAP:

Narrate if any part of the child support is used for medical costs

Yes: Cash medical support is excluded: use SUP AMOUNT on SMR1 screen.

No: Cash medical support is included: use CHECK AMT on SMR1 screen.

ERDC/OSIP/OSIPM/QMB:

Cash medical support is included in determining countable income.

TANF:

Cash medical support is excluded in determining countable income.

How to Count Medical Support for Different Programs

13

Page 14: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

OLIVER, JOHN

123 WALL STREET

NEW YORK, NY 10001

111-82-8745

JONNTSON, MELISA

456 MAIN STREET

PORTLAND, OR 97233

540-85-8543HOME BOX OFFICE

1100 AVE OF THE AMERICANS

NEW YORK, NY 10036

JON 111-22-3333 11-28-99 SON

BOB 235-64-8019 01-01-01 SON

ASHLIE 350-34-6090 05-22-15 DAUGHTER

Do not use Court Ordered Child Support and Medical Support

amounts on this page.

SMU1, 234AA11111B41

EXAMPLE #5

14

Page 15: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

JONTSON, MELISA

SMR1

15

SMU1, 234AA11111B41

Questions??

Page 16: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Common Error: Worker does not verify who the child

support is being paid to, resulting in either incorrectly

counting or not counting income on the case.

Best Practice: Check SMEH to determine who the child

support payments are being made to.

Child Support Error #4

16

Page 17: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

17

SMU1, 111AA11111A41

JASON 111-22-3333 01-01-96 SON

WILLIAM 235-64-8019 05-21-99 SON

EXAMPLE #6KING, JOHN

800 WINTER RD

PORTLAND, OR 97229

658-25-4587

KING, KATE

333 NE SPRING ST

PORTLAND, OR 97233

457-25-6599

ABC CONSTRUCTION, LLC

999 SE 1ST RD

BEAVERTON, OR 97235

Page 18: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

SMEH

NORLEY, KATE

BOFA

KING, JAMES

CHASE

KING, KATE

BOFA

KING, JAMES

CHASE

KING, KATE

BOFA

KING, JAMES

CHASE

SMEH, 111AA11111A41

NORLEY, KATE

BOFA

KING, JAMES

CHASE

KING, KATE

BOFA

KING, KATE

BOFA

18

Questions??

Page 19: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

19

-Staff tools for SNAP, ERDC, and TANF

-Don’t forget to check your I-learn for additional resources.

-Want to learn more about eligibility screens? Contact your

local Quality Assurance Region team for IEVS training.

Questions?

Need more help?

Page 20: Need Help? Presentation Final Draft 2.pdflopes, mario 500 spoon street bend, or 97001 777-88-9999 smith, lana 300 fork rd portland, or 97233 666-55-4444 fancy painting, inc 532 s ave

Email questions to your Region Teams at:

District 1, 3 , 4: PROGRAM ACCURACY-West Region ([email protected])

District 2, 9, 15, 16: PROGRAM ACCURACY-North Region ([email protected])

District 5, 6, 7, 8, 10, 11: PROGRAM ACCURACY-South Region ([email protected])

District 12, 13, 14: PROGRAM ACCURACY-East Region ([email protected])

Presentation brought to you by the North Region Team:Stephanie Cooke, Yelena Levchenkova, Jean Cubic, Jouly Lao

Thank you and enjoy the rest of your day!

20

mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]

Recommended

Family & Household 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Individual
Family & Household 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Individual Documents
Organizational Text Structure 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444
Organizational Text Structure 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 Documents
French Jeopardy. Category 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555CategoryCategoryCategoryCategory
French Jeopardy. Category 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555CategoryCategoryCategoryCategory Documents
VocabularyChapter 3.1Chapter 3.2Chapter 3.3Wildcard 1111 1111 1111 1111 1111 2222 2222 2222 2222 2222 3333 3333 3333 3333 3333 4444 4444 4444 4444 4444
VocabularyChapter 3.1Chapter 3.2Chapter 3.3Wildcard 1111 1111 1111 1111 1111 2222 2222 2222 2222 2222 3333 3333 3333 3333 3333 4444 4444 4444 4444 4444 Documents
C1 C2C3C4 T5 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555
C1 C2C3C4 T5 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Documents
Category 1Category 2Category 3Category 4Category 5 1111 1111 1111 1111 1111 2222 2222 2222 2222 2222 3333 3333 3333 3333 3333 4444 4444 4444 4444 4444
Category 1Category 2Category 3Category 4Category 5 1111 1111 1111 1111 1111 2222 2222 2222 2222 2222 3333 3333 3333 3333 3333 4444 4444 4444 4444 4444 Documents
Unit 1. Microscope History 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555
Unit 1. Microscope History 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Documents
What’s in a Word 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Can You
What’s in a Word 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Can You Documents
Latin American Governments 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555
Latin American Governments 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Documents
Science Vocabulary 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Old
Science Vocabulary 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Old Documents
Parts of Speech 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Common
Parts of Speech 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Common Documents
Cell Theory 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Plant Cells Animal
Cell Theory 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Plant Cells Animal Documents
Safety 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Metrics Measurement
Safety 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Metrics Measurement Documents
Topic 1 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Topic 2 Topic 3
Topic 1 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Topic 2 Topic 3 Documents
Connective Tissue identification 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444
Connective Tissue identification 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 Documents
Marketing Research Scaling 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555
Marketing Research Scaling 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Documents
Business Basics 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Business
Business Basics 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 Business Documents
Marketing 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 definedbyitsfunctions
Marketing 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 1111 3333 2222 4444 5555 definedbyitsfunctions Documents