Multi-Generational Workforce
Beth Miller, Executive Velocity
Agenda
The Generations Tailoring Management Team Impact
@SrExecAdvisor @shrmatl
Generations in the Workplace (in millions)
Traditionalists (<1946)
Baby Boomers (1946-1964)
Gen X (1965-1979)
Gen Y or Millenials (1980-2000)
020
4060
80
1 77
55 80
@SrExecAdvisor @shrmatl
What influenced the generations?
Key Points in History
@SrExecAdvisor @shrmatl
Historical Events
Traditionalist- Great Depression, WWII, FDR
Boomers- civil rights, Vietnam War, space travel, television
Gen Xers - Berlin Wall, AIDS, Desert Storm, MTV
Gen Yers - internet, school violence, Clinton affair, 9/11
@SrExecAdvisor @shrmatl
What events have contributed to your filters as a leader? How could they impact your leadership style?
Leadership
@SrExecAdvisor @shrmatl
Performance Management Communications Leadership Styles
Rewards Work Schedule
Recognition Values and Purpose
Learning Styles
Generational Preferences
@SrExecAdvisor @shrmatl
What assumptions may you make about specific generations that could lead to team conflict? Leadership
@SrExecAdvisor @shrmatl
Individuals vs. Generational Preferences
@SrExecAdvisor @shrmatl
Tailoring Your Management
Communications Performance Management Recognition Rewards
@SrExecAdvisor @shrmatl
Common Areas of Conflict
Choosing when and where to work
Communication among team members
Planning and scheduling
Accessing information and learning
Harvard Business Review
@SrExecAdvisor @shrmatl
… the Generations to Increase Team Performance
@SrExecAdvisor @shrmatl
Finding Connections, Similarities
Pairing different generations to explore similarities
@SrExecAdvisor @shrmatl
Valuing Diversity
Exploration scenario: Designed to explore communication and technology preferences
@SrExecAdvisor @shrmatl
Bridge Gaps
Create mentor pairs
@SrExecAdvisor @shrmatl
Success stories within organization
Identify Best Practices
@SrExecAdvisor @shrmatl
» Generations are groups, not individuals
» All generations need attention
» Generations can learn from each other
Key Ideas
@SrExecAdvisor @shrmatl
Unlocking Generational Codes Anna Liotta Generations Inc: From Boomers to Linksters- Managing the Friction Between Generations at Work Megan Johnson and Larry Johnson Generation Blend: Managing Across the Technology Age Gap Rob Salkowitz Harvard Business Review Blog - various articles by Tammy Erickson
Resources
@SrExecAdvisor @shrmatl
Beth Miller [email protected] 404.451.3726 @SrExecAdvisor @shrmatl