Transcript
Page 1: Movable Ink and Return Path present "The Mobile Takeover" - May 29th, 2014

AGILE EMAIL MARKETING

Everything You Need To Know About Gmail’s New Grid View! Tuesday, April 22, 2014

Page 2: Movable Ink and Return Path present "The Mobile Takeover" - May 29th, 2014

Your Speakers

Jordan CohenVP of MarketingMovable Ink

Bonnie MaloneDirector, Response ConsultingReturn Path

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The Evolving Landscape:Findings and Analysis of Movable Ink’s US Consumer Device Preference Report

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Mobile moved our cheese… fast

Sources: • Silverpop & Unica, “Optimizing for the Small Screen,” August 2010• Movable Ink, “US Consumer Device Preference Report,” May 2014

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More email is opened on iPhones than all desktops combined

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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This is how the map has changed just over the past year

Q2 2013

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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This is how the map has changed just over the past year

Q3 2013

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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This is how the map has changed just over the past year

Q4 2013

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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This is how the map has changed just over the past year

Q1 2014

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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Desktop email opens continue to decline

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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Smartphone opens seem to be leveling out

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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Tablets are showing the strongest growth

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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So why are you still designing for desktops first?!!

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Smartphones and Tablets do drive revenue

Source: Movable Ink, May 2014

Percent of email-driven revenue captured by device

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Smartphones also drive sales on desktops and tablets

Source: Movable Ink, May 2014

11% of purchasers open on a smartphone first, then convert on a different device

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And mobile email openers spend more than desktop-only people

Source: Movable Ink, May 2014

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And iOS users spend more than Android users

Source: Movable Ink, May 2014

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And, good news: iOS opens trounce Android opens

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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Here’s the breakdown, in detail

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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Here’s how device usage trends over a typical day

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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Tablets Replacing Desktop as Household PC of Record

Source: Movable Ink, “US Consumer Device Preference Report: Q1 2014,” May 2014

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“Desktop companies” seem to think so

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“Desktop companies” seem to think so

“It’s the tablet that can replace your laptop. It is the most powerful, thinnest, and lightest Surface

Pro yet. It is a full PC and a brilliant tablet.”

- Panos Panay, corporate vice president, Microsoft Surface

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Closing Thoughts on the Research

• Smartphone email opens might have reached their peak at ~50%

• Tablets will continue to eat away at desktop market share

• The “tap-through rate” is the new click-through rate

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Strategies for Success:New Tactics and Ideas from Return Path and Movable Ink

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The email experience is different on each device

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Best Practices:

• Consider a single column design; use 600 pixel width as guide

• Streamline/shorten the content• Use tap targets like images and

buttons in place of text links• Increase text sizes (13px minimum

for body copy, 16px minimum for headlines)

• Aim for total file sizes of less than 100KB

• Include a call to action button within the preview pane (approx. 0.3" – 0.4”)

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- One layout for multiple screens

- Single column- Use larger, tap friendly

CTA

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Mobile First - FabDesktop Mobile

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Capital One

Email Landing Page

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Responsive design is an approach to web page creation that makes use of flexible layouts, flexible images and cascading style sheet media queries (@media).

The goal of responsive design is to build web pages that detect the visitor’s screen size and orientation and change the layout accordingly.

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Option 1 – Content Stripping• Stable• Renders well across multiple devices• Easy to update code• Elements may be stripped

Option 2 – Content Stacking• All elements carried over to mobile• Higher response rates• Least stable approach• Potential rendering and coding issues

Option 3 – Version Switching• Stable• Versatile• Renders well across multiple devices• Changes must be made across

different device versions

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PayPalInitial Screen Scroll 1

Scroll 2 Scroll 3Scroll 2 Scroll 3

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Expedia

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Desktop Version Responsive Version

24 Hour Fitness

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LinkedInDesktop Version Responsive Version

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LinkedIn: I just want to congratulate my friend!

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ebay makes everything easy by deep linking into its mobile app

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J Brand uses device targeting to display the best version on any device

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The Knot gives you a click-to-call option

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Trying to drive in-store sales?

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Express makes scanning at the counter easy

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Comedy Central uses device specific call outs and deep linking

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Comedy Central deep links to promote social sharing

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And it works!

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Thank You!

To learn more about Movable Ink, please visit www.movableink.com

To learn more about Return Path, please visit

http://www.returnpath.com

Any questions or feedback on today’s webinar?

[email protected]

Thanks for joining us!