Understanding motivation for communication of
secondary school students behind volunteer work
in an Interview with a social workerPrepared by Gigi Lo
Background and methodology Findings and Discussion-
examples (First time meeting , preparation and
performance , Evaluation) Conclusion
Interviewee: a certificated social worker No. of questions: 10 with sub questions Focus of questions: Motivation to communicate Based on Maslow’s Hierarchy of needs Three stages: (1) First time meet (2)
preparation and performance (3) Evaluation
need for knowledge and thinking (cognition)
the need to appreciate and enjoy beauty (aesthetics)
the need to selflessly help others (transcendence)
Situation: Passive and silent members
Situation: communication during work
Situation: evaluation after service
Partly follow the hierarchical progression
Some needs (e.g. security, self actualization) satisfied continue motivation to communicate
Several needs appear in the same stage / same time
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