Money and Welfare Reform
15 October 2015
FEEDBACK AND FINDINGS
Purpose of event
• Time for reflection on pace and challenges of change
• Insight into how change affects individual money lives
• Refresh professional knowledge and skills
• Understand future training needs
• Meet new people and network
• Find out and share good practice
• Take back ideas to develop own effectiveness
Who attended?
• 94 frontline workers, managers, advisers and leaders –
paid and volunteer
• Mainly from Fenland but also wider Cambridgeshire,
Peterborough and West Norfolk
• Very wide range of agencies including housing, advice,
family support, local authorities, community
development, mental health and young people
What did they get out of it?
• 76% money and benefit knowledge increased
• 69% knew more about where to signpost people to
• 69% new knowledge to share with their colleagues
• 60% made new contacts useful to their work
• 40% more confident to talk about money with people
they support
(return rate of surveys 63%)
Making Money Count –intend to refer to…
• 74% Making Money Count website
• 70% CAB My Money sessions (anyone)
• 42% one to one money support (social housing only)
• 40% refer into laptop learning (social housing only)
• 30% employment support
• 20% help with renting (anyone)
• 18% volunteering
Workshop ratings
• Dealing with debt – 25 satisfactory and above, 7 excellent (96.2%)
• Fuel Poverty – 17 satisfactory and above, 6 excellent (94.4%)
• Affordable borrowing and saving – 10 satisfactory and above, 3 excellent (100%)
• Life under the benefit cap – 31 satisfactory and above, 20 excellent (100%)
• Improving financial confidence – 17 satisfactory and above, 7 Excellent (100%)
• Overcoming barriers to employment – 18 satisfactory and above, 6 excellent (100%)
• Understanding claimant commitment – 21 satisfactory and above, 3 excellent (87.5%)
• Families, money and making changes – 25 satisfactory and above, 15 excellent (100%)
• Universal credit – 36 satisfactory and above, 16 excellent (97.3%)
Workshop ratings
Future training needs
80% Implications of welfare reform changes
80% Personal budgeting support for UC
49% Managing on less money
31% Tackling problems with bills and debts
31% Paying the rent
27% budgeting monthly and planning ahead
13% Choosing and using a bill paying account
• 45% attendees will reach 50+ people• 15% attendees reach 25-50 people• 25% attendees reach 11-24 people• 8% attendees reach 5-10• 7% reach 5 or less
This suggests the conference could easily reach over 2500 people in the next year!
How many people will the information reach?
“Excellent and extremely knowledgeable facilitators, learnt a great deal as well as collating really useful links to other organisations. Venue and food very good”
“Excellent conference. I left feeling somewhat daunted by the challenge facing my tenants but empowered by the invaluable knowledge I gained and inspired to contribute to the change needed within my organisation”
“All of the workshops were very good and informative. I definitely took a lot away from the day to be used in my daily working practice”
“A very good day!! Highly
recommended!!”
“Whole conference
was very well
planned, communicated &
managed. Well
done. Thank you”
“A Very well presented conference which has given me a tremendous amount of info and boosted my confidence as to how I will provide the knowledge to my customers”
A few quotes
Acting on your feedback…
You said We did
More help and training on welfare reform
Piloting a new Universal Credit training session from Feb 2016
More regular updates and bulletins from Making Money Count
We started a new monthly bulletin in Nov 2015 – to subscribe email [email protected]
Reminder of MMC services and how to refer in
Produced a new referral reminder on our website at http://makingmoneycount.org.uk/wp-content/uploads/2015/10/MMC-at-a-glance.pdf
Resources to help clients with transition to Universal Credit
Developing a new section for the MMC website – going live by early Feb 2016
Make all the presentations from the conference available
All posted on our website http://makingmoneycount.org.uk/making-money-count/training-for-frontline-workers/conference-october-2015/
Finally you said… “When’s the next one?!”
STAY IN TOUCHwww.makingmoneycount.org.uk
Everyday help with money
Recommended
