Compliance is Essential…But is it sufficient?
David Sarac – Managing DirectorConvex Dynamic Pty Ltd – Australia
The Real World is Complex
• The more you write, the less people will read• Risks & Hazards evolve continually• Experience helps, but isn’t enough• Each new situation needs a fresh perspective• Approach: Get people involved in the process
Two types of Agency
• Neuro-Muscular response• Immune system response
Lag & Lead Measures
• Lag Measures After the event has happenedØ Negative, emotive, subjective, coercive, expensive
• Lead Measures Pre-Conditions for excellenceØ Positive, collaborative, awareness, comprehensive
• Normal OHS / HSEC / SHE systems & standards attempt alignment, but can become confusing• Lead Measures are about health and well being
and are more than just about physical matters
Deaths
Paper cuts
Lag
Near Misses
UNDESIRABLE DESIRABLE
Lead
Reaction to Bad Conditions for Good
COMPLEXITY PROFILE
One Size Does Not Fit All. Various Groups Are Best Having Varying Measures
Ashby’s Law of Requisite Variety
Minimum Requirements For All Groups / Situations Covered By Standards
Standards Are Static: Group Circumstances Are Dynamic
Group 1 Specific Lead Measures Group 2 Specific Lead Measures Group 3 Specific Lead Measures
STANDARDS & COMPLIANCE FOCUS MAINLY ON THESE…
Paper cuts
Lag
Unconsidered
UNDESIRABLE DESIRABLE
?
?
Environment?Community?
REJECT JOBWHEN DETRIMENTALTO HEALTH
TOOLBOX TALKS
CELEBRATESUCCESS
IMPERFECTION IS OK
CELEBRATE FAILURE
ABSENTEE AWARD
DAILY CHECK IN
ARE YOU OK?
PRAYER/MEDITATION ROOM
BBQ FRIDAYS
GAME NIGHTS
IMPROVING ADAPTIVE FITNESS of GROUPS & TEAMS THROUGH SELF-DETERMINATION
• Each team decides what goes into each box• It doesn’t matter if all the boxes aren’t filled• Engagement is more important than content! • Get the group to tinker with it as they learn• Establish forums for the discussions to happen
Warning! Resist the temptation to get “Experts” to decide what the Lead measures should be (Tell, Police & Enforce)
Lead
Pre-Conditions(Weather Warnings)
Reaction to Bad Focus on Good
LeadLag
Outcome
Even Mentioning Environment & Community Impacts Health & Safety
The Same Is True For Heart & Soul
This Complementary Approach Improves Compliance Behaviour
Sample Tangible Benefits
• Staff turnover less than 2% a year over 5 years
• Insurance cost: $700K / year to $50K / year
(Sector Expectation – 3% annual cost growth)
• Reduction of ‘Planning Factors’ of up to 1/3 in
operations & maintenance, engineering and
construction… a direct reduction in job costing
Compliance is Essential…But is it sufficient?
“WE CAN STRUGGLE TO HAVE COMPLIANCE WITHOUT COMMITMENT,
BUT WITH COMMITMENT COMPLIANCE IS AUTOMATICALLY ACHIEVED.
THE BIOLOGICAL EQUIVALENT IS CREATING A PROJECT IMMUNE SYSTEM”
SPECIAL THANKS TO:
PETER MIDGLEY DR. JOSEPH E. NORMAN
THANK YOU
[email protected] ExecutiveOrganisational Transformations
Applied Complexity ScienceEvolutionary Design Principles