Be part of a
Great West Indian Tradition The University of the West Indies (The UWI) is a well established independent university that‐ serves mainly the English speaking territories of‐ the West Indies. These countries listed hereunder all contribute to The UWI:
Anguilla, Antigua & Barbuda, Bermuda, The Cayman Islands, The Commonwealth of the Bahamas, Barbados, Belize, The British Virgin Islands, The Commonwealth of Dominica, Grenada, Jamaica, Montserrat, St. Christopher & Nevis, St. Lucia, St. Vincent & the Grenadines, The Republic of Trinidad & Tobago, Turks & Caicos.
Our annual output of graduates, Caribbean focused ‐research and policy advice provided to governments and the private sector, continue to have a profound influence on the English speaking Caribbean, contributing to the ‐region’s stability and its relative wellbeing.
OUR HISTORY The UWI is the oldest, fully regional institution of higher learning in the Commonwealth Caribbean.
The UWI began at the Mona Campus, Jamaica, in 1948 as a College of the University of London; and in 1962 achieved full
university status. The St. Augustine Campus in Trinidad and Tobago was established in 1961 and in 1963 a third Campus was established at Cave Hill in Barbados. In 2008 The University established a fourth Campus – The Open Campus – to better manage and expand multi mode delivery of its ‐programmes.
OUR FACULTIES The seven Faculties of The UWI offer a wide range of Undergraduate, Master’s and Doctoral programmes in Food & Agriculture, Humanities & Education, Engineering, Law, Medical & Veterinary Sciences, Science & Technology, and Social Sciences. Several of these programmes are delivered through the distance mode.
Visit us online at www.uwi.edu to find out more about The UWI or www.sta.uwi.edu for more on the St. Augustine Campus and the region we serve!
Content Management
Systems Administrator
Campus IT Services
Campus Information Technology ServicesThe Campus Information Technology Services (CITS) is responsible for supporting the Campus Community in its implementation and use of Information Technology.
The Campus IT Services building houses the larger of two Main Equipment Rooms. These two Main Equipment Room (MER) installations interconnect via a newly installed multimode fibre connection, forming the heart of a dual star topology. This constitutes the backbone of the University’s Campus Area Network (CAN).
Campus IT Services currently supports the following software applications: MS Productivity Tools, Moodle, Oracle, Ellucian Banner, PeopleSoft, Adobe Contribute and Macromedia Dreamweaver.
Our enterprise Service Desk system is at the core of service fulfillment and incident management as we serve our campus community. Via our Service Desk system, our campus receives and resolves over twelve thousand (12,000) requests and incidents on an annual basis.
The position of Content Management Systems Administrator is based at the St. Augustine Campus. This role supports the Campus Web Team and reports to the Web Master.
Duties of the Content Management Systems AdministratorTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Ability to comprehend, analyze and research
problems of a complex nature, propose sound recommendations towards a solution and where empowered or delegated – make sound decisions
Ability to respond quickly in emergency situations, and work non-standard hours if required
Ability to handle a significant workload, manage competing priorities and deliver effectively
Ability to analyze complex production problems and select corrective actions
Ability to work in a team environment as well as independently when assigned by Manager
Ability to read, analyze and interpret documents and technical procedures
Ability to effectively write reports, present information and respond to questions from managers, members of staff and customers
Ability to solve practical problems Ability to communicate ideas to others in a clear and
precise manner Ability to build cordial, productive and healthy
working relationships within the team, department and organization
Evaluate documented resolutions and analyze trends for ways to prevent future issues and problems
Alert manager to emerging trends Project manage web-based development projects
and web applications Act as project lead in the design and review of web
related projects Assist in identifying any web related software training
for Campus users Deliver training on content management Design layouts for the University SharePoint sites Assist in participating and contributes to the design
of internal and external web pages Assist the Web Master in web-based development
projects and web applications Monitor the Service Desk tickets Attend internal meetings to provide input and
recommendations on issues that have an impact on the Campus stakeholders
Provide training to support for website content management systems
Maintain professional skills and expertise by attending seminars or courses
Must be available for on-call support for the Web Team
Assist the Web Master in Web-based development projects and web applications
Assist the Web Master in providing technical advice, content, design, and overall quality control of the University’s web pages
Support the University SharePoint 2010 or 2013 websites
Project management of Web-based development projects and web applications
Assist in identifying any web related software training needs of faculty, staff, and administration
Level 3 service desk support for web related matters Design, create and update internal and external web
pages Design layouts for the University SharePoint sites Remain current on the graphics and web
development communities including new HTML tags, browser specifications, graphic utilities and programs
Providing training and support for website content management systems
Special Responsibilities Working with the Webmaster and Web Developer in
administering the Internal and External websites of the St. Augustine Campus
Working with the web designer to move projects from design to production
Administering and conducting end user training for Campus SharePoint sites
Developing end user training manuals and videos in the use of Drupal
Assisting the web team with routine content updating tasks
Qualifications and ExperienceThe successful candidate must possess a B.Sc. in Computer Science, Computer Engineering or a related field
At least two (2) years hands-on experience in managing a large website and managing Microsoft SharePoint websites is required as well as experience in the following: Internet development with equivalent experience in
Web Design and Administration Drupal Content Management System Use of tools to create training and documentation
manuals and videos Working with a ticket based help desk system Two or more desktop publishing/imaging applications Windows (2008, 2008R2, 2012), MacOS, UNIX (Linux) Implementation and maintenance of website content
management systems
Personal Attributes
The Unit places high priority on individuals who can work well in a team environment. Candidates should also possess good communication and interpersonal skills. A good command of both oral and written English is essential. Candidates must also: Be creative and innovative Be familiar with working in tertiary level institutions Be willing to work flexible hours as and when required Be able to relate to a range of publics that includes
senior administrative and academic staff Be familiar with Adobe Contribute Have intermediate to advance proficiency in Microsoft
SharePoint 2010 or 2013 Have demonstrable knowledge of the use of tools to
create training and documentation manuals and videos
Be proficient in web design and graphics tools Understand the principles of Search Engine
Optimisation Understand dynamic or active web content and the
use of ASP.NET, PHP, ASP, and SQL Have working knowledge of networking technologies,
including security and encryption on the Internet, and basic networking concepts
Possess expertise in current Internet standards, including Web browsers and browser specifications
Have an in-depth knowledge of one or more current web mark-up or scripting languages: HTML, XHTML, CSS, JavaScript, VBScript
Be able to clearly document all projects and to manage bug reports from staff efficiently
Be able to work with Mac and PC Be detail-oriented with the ability to work effectively
without supervision and to take responsibility for end-to-end delivery to the customer.
Have strong customer focus, including the commitment to operate outside regular hours and to work on call to resolve service-affecting problems and support the delivery of service to the Campus community.
Be dedicated to personal professional development. Appreciate the regional character of the University and
of its regional responsibilities
REMUNERATION PACKAGE ANNUAL SALARY RANGE:
Contract Officer II Level: Minimum: TT$109,068 Maximum: TT$203,916
BENEFITS:Transportation Allowance of TT$2,950 per month
The RegistrySt. AugustineFile # 67/49/36 I2015 September /zf