1. NAME : ERRA IZATI BT. AHMAD NIZAM FATIN NADIRAH BT. JAAFAR
NUR LIYANA BT. ROSLI CLASS CODE : JCS1434C LEADERS NAME : ERRA
IZATI BT AHMAD NIZAM LECTURER NAME : EN. LOKMAN BIN. ABDUL
KADER
2. VIDEO :UPIN IPIN -RIANG RAYA BAHAGIAN 2
3. TYPE OF COMMUNICATION: From the video, the type is informal
( cluster INFORMAL - It is spontaneous communication channel arise
due to social relationship and free from all the organizational
formalities. 1. Cluster network - An individuals communicates to
only those whom he trust. - Example : Upin and Ipin talking to
their friends about kuih raya. 2. Gossip network - One person seeks
out tells everyone the information that he has obtain. - Example :
Upin is gossiping about Mail to Ipin and Kak Ros.
4. Non-Verbal communication - Is the sharing of information
without using words for examples body gestures, vocal tones, and
facial expression a) Kinetic behavior : - facial expressions
example : Kak Ros is expressing her face while talking to Upin and
Ipin. Tok Dalang is expressing his pains. b) Paralanguage :
laughing example : Their friends is laughing because of Upin Ipin
acting like oldman. - voice quality and pitch example : Upin Ipin
are screaming for the Tok Dalang help. c) Environment : Example :
Tok Dalang is making Pelita.
5. Conclusion Based on the video we can conclude that the video
clip contains of informal communication. This is because there are
no organizations formalities. Its contain cluster and gosip.
6. References Farizah Mamat &etc (n.d). Module MGT 162.
Norlida kamaludin & etc (2011). Principle of Management, 2nd
edition. Oxford Fajar. https://www.youtube.com/watch?v=8iwkIaHx svA
THE END