‘Managing change in higher education’ (MCHE)Open Forum 5th July 2013
Translating strategy into change at
London Metropolitan UniversityChristopher Sarchet, Programme Manager, Strategic
Programme Office
London Metropolitan University
• Founder institutions date back to 1848 and1896 • 2012 ten years old – merger of LGU and UNL• 25,000 students*• Student population – multi cultural• 2000 staff – multi cultural• City and North London campuses – Global capital
city• Research focus• 2002 Strategic Plan
London Metropolitan University
• 2010 new Vice Chancellor and new strategic plan• July 2012 • November 2012• Strategic Plan 2013 to 2015• Programme of projects 2010 to 2013• Review of Process to date• Future – Programme of Projects
London Metropolitan University
• Review of Undergraduate Education
• Review of Postgraduate Education and Research
• Governance Review
• Business Process Review
• Estates Review
• Effectiveness of staff reward structures
• Academic structure review
• Partnership and Community and Employer Engagement reviews
Drivers for change at London Met
• Merger• Student Funding debacles• High student non completion rates• Low student satisfaction• New Strategic Plan• Browne Review and new fee regime• Changing configurations of demand
Change methodology
• Requirements
• Options
• Strategic Programme Office
• Documentation
• Higher education culture and change methodologies
Process
• PRINCE 2 ‘lite’
• Tools
• Communication Strategy
• Project Board and terms of reference
• Working methods
Review of progress and process
• Key Recommendations• Portfolio• Curriculum• Champion of Affordable Quality Education• Process adopted after review• Communication strategy
Communications
London Metropolitan University is to cut hundreds of courses, in a bid for financial sustainability in a "much more competitive environment" when fees are increased in England next year.
– BBC news
Communications
Communications
Following a meeting to discuss the fight against cuts at London Metropolitan University, sixty students have occupied the Graduate Centre in protest at the cuts.-SaveLondonMetUniversity.blogspot.co.uk
Communications Review
Media attention April/May 2011
• 61% neutral
• 20% negative
• 19% positive
Key word : “cuts”
Project Managers lessons
Managing change in HE • HE culture• Change methodology• Complexity
Communication v consultation
Strong character(s) and perseverance
It is never 100% over.....or successful!
Future – programme of projects
• New Strategic Plan• Reviews of implementation of recommendations• New Strategies and Projects• 2015 to 2020• Other projects as they arise...
London Metropolitan University
Questions and contact information
Christopher Sarchet at [email protected]