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1999
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OR
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1
9,35
7
10,4
67
1999
1998
1997
1996
1995
1994
1999
1998
1997
1996
1995
1994
3%3%
8%
9%
0%
9%
4%4%
7%
8%
0%
8%
Bro
ught
to y
ou b
y G
loba
l Rep
orts
Sinc
e 19
95, r
even
ues
have
dou
bled
and
earn
ings
hav
e gr
own
by 2
60.6
%.
We
are
aler
t to
the
need
s of
our
cu
stom
ers
in e
very
resp
ect.
6Mes
sage
to
the
Shar
ehol
ders
Fis
cal 1
999
was
ano
ther
out
stan
ding
yea
r fo
r ou
r C
ompa
ny in
man
y re
spec
ts.
Des
pite
sev
eral
yea
rs o
f un
cert
aint
y an
d cu
t-
back
s in
the
pub
lic s
ecto
r, M
cGra
w-H
ill R
yers
on L
imit
ed p
rodu
ced
its
thir
d co
nsec
utiv
e ye
ar o
f re
cord
rev
enue
s an
d ea
rnin
gs a
nd c
onti
nued
to im
prov
e ou
r pl
ace
in o
ur r
espe
ctiv
e va
riou
s m
arke
ts. T
otal
rev
enue
s
and
earn
ings
in
1999
gre
w b
y 13
.2%
and
12.
3% r
espe
ctiv
ely
over
1998
. Sin
ce 1
995,
rev
enue
s ha
ve d
oubl
ed a
nd e
arni
ngs
have
gro
wn
by
260.
6%.
As
we
head
int
o th
e ne
w m
illen
nium
, th
ere
is a
ren
ewed
sen
se o
f
urge
ncy
in b
oth
the
publ
ic a
nd p
riva
te s
ecto
rs t
o m
aint
ain
the
unpa
r-
alle
led
qu
alit
y of
C
anad
ian
ed
uca
tion
an
d
cult
ura
l in
du
stri
es.
Spen
ding
in
educ
atio
nal
sect
ors
of t
he e
cono
my
is o
nce
agai
n on
the
rise
, an
d th
e nu
mbe
r of
stu
dent
s em
bark
ing
on a
pos
t-se
cond
ary
educ
atio
n is
for
ecas
t to
gro
w b
y ap
prox
imat
ely
5% o
ver
the
next
fiv
e
year
s.
Und
oubt
edly
the
prim
ary
driv
er o
f the
Com
pany
’s su
cces
s ov
er th
e la
st
seve
ral
year
s ha
s be
en
our
cons
iste
nt
focu
s on
tr
ansf
orm
ing
the
Com
pany
int
o a
mar
ket-
driv
en e
ntit
y. W
e ar
e al
ert
to t
he n
eeds
of
our
cust
omer
s in
eve
ry r
espe
ct a
nd,
acco
rdin
gly,
the
qua
lity
of o
ur
prod
ucts
and
ser
vice
s co
ntin
ues
to g
row
. Evi
denc
e of
thi
s is
bor
ne o
ut
by s
igni
fican
t gr
owth
in a
ll ou
r m
arke
ts.
We
have
est
ablis
hed
stro
ng w
orki
ng r
elat
ions
hips
thr
ough
out
The
McG
raw
-Hill
Com
pani
es,
Inc.
, pr
ovid
ing
us w
ith
acce
ss t
o an
ext
en-
sive
arr
ay o
f re
sour
ces
and
expe
rtis
e. T
he e
ffect
ive
leve
rage
of
thes
e
reso
urce
s an
d ex
pert
ise,
co
uple
d w
ith
the
vast
ca
pabi
litie
s an
d
crea
tivi
ty o
f ev
ery
mem
ber
of M
cGra
w-H
ill R
yers
on,
is a
cor
ners
tone
of o
ur s
ucce
ss.
Our
str
engt
h an
d su
cces
s in
the
mar
ketp
lace
is
a te
stim
ony
to t
he
qual
ity
of o
ur i
ntel
lect
ual
prop
erty
. It
is
appr
opri
ate
to r
ecog
nize
the
incr
edib
le c
ontr
ibut
ion
of o
ur a
utho
rs, w
ho r
ank
amon
g th
e br
ight
est
and
mos
t hi
ghly
rec
ogni
zed
of C
anad
ian
educ
ator
s an
d ac
adem
ics.
In
John
D. D
ill,
Pres
iden
t an
d C
hief
Exe
cuti
ve O
ffic
er, a
nd H
. Ian
Mac
dona
ld,
Cha
irm
an o
f th
e B
oard
.
Bro
ught
to y
ou b
y G
loba
l Rep
orts
7
addi
tion
, w
e w
ould
lik
e to
tha
nk o
ur c
usto
mer
s, t
each
ers,
rev
iew
ers,
and
stud
ents
for
the
ir s
ugge
stio
ns o
n ho
w t
o co
nsta
ntly
im
prov
e
our
prod
ucts
.
The
dig
ital
eco
nom
y ha
s pr
esen
ted
trem
endo
us o
ppor
tuni
ties
and
chal
leng
es t
o M
cGra
w-H
ill R
yers
on.
The
vas
t m
ajor
ity
of o
ur e
duca
-
tion
al p
rodu
cts
now
enc
ompa
ss d
igit
al c
ompo
nent
s, a
nd t
he s
ervi
ce
area
s of
the
bus
ines
s ha
ve b
een
rele
ntle
ss in
em
brac
ing
new
tec
hnol
o-
gies
to
impr
ove
the
cust
omer
exp
erie
nce.
The
Com
pany
see
s e-
busi
-
ness
as
a m
eans
to
expa
nd t
he s
ize
of o
ur c
usto
mer
bas
e, in
crea
se t
he
form
ats
in w
hich
our
pro
duct
s ar
e pr
esen
ted,
and
enh
ance
our
lev
els
of s
ervi
ce a
nd e
ffici
ency
.
The
sus
tain
ed s
tren
gth
of t
he C
anad
ian
econ
omy
is a
n in
dica
tor
of
even
mor
e po
siti
ve t
imes
to
com
e. E
ncou
ragi
ng g
row
th r
ates
, re
duc-
tion
in u
nem
ploy
men
t, a
nd a
n in
crea
se in
the
over
all s
ize
of th
e la
bour
mar
ket
all b
ode
wel
l for
the
fut
ure.
In c
losi
ng,
we
wou
ld l
ike
to c
omm
end
each
and
eve
ry m
embe
r of
McG
raw
-Hill
Rye
rson
for
hav
ing
wor
ked
tire
less
ly t
o tr
ansf
orm
the
Com
pany
int
o a
mar
ket
lead
er a
nd f
or h
avin
g em
brac
ed c
hang
e
du
rin
g ch
alle
ngi
ng
tim
es.
Th
ese
qual
itie
s h
ave
pos
itio
ned
th
e
Com
pany
adm
irab
ly t
o fa
ce t
he f
utur
e.
H. I
an M
acdo
nald
, O.C
., LL
.D.,
D.U
NIV
., D
.LIT
T.
Cha
irm
an o
f th
e Bo
ard
of D
irec
tors
John
D. D
ill
Pres
iden
t an
d C
hief
Exe
cuti
ve O
ffice
r
CO
RP
OR
AT
EG
OV
ER
NA
NC
E
A p
rim
ary
conc
ern
of t
he C
orpo
ratio
n’s
Boar
d of
Dir
ecto
rs h
as b
een,
and
will
con
tinue
to
be, t
he e
ffect
ive
gove
rnan
ce
of M
cGra
w-H
ill R
yers
on L
imite
d on
beh
alf
of s
hare
hold
ers.
The
Cor
pora
tion’
s C
orpo
rate
Gov
erna
nce
Com
mitt
ee
mee
ts r
egul
arly
to
revi
ew c
orpo
rate
gov
erna
nce
mat
ters
. A
rev
iew
of
the
Cor
pora
tion’
s go
vern
ance
pol
icie
s be
gins
on
page
8 o
f th
e M
anag
emen
t In
form
atio
n C
ircu
lar
that
acc
ompa
nies
thi
s A
nnua
l Rep
ort.
Bro
ught
to y
ou b
y G
loba
l Rep
orts
LE
AD
ING
TE
CH
NO
LO
GY
SOL
UT
ION
S
Med
ia t
echn
olog
y is
cen
tral
to
the
Div
isio
n’s
prod
uct
deve
lopm
ent,
sale
s, a
nd m
arke
ting
str
ateg
ies.
In
1999
, th
e m
arke
t se
emed
mor
ere
ady
than
eve
r be
fore
to
adop
t co
urse
-man
agem
ent
tech
nolo
gies
and
cons
ider
alt
erna
tive
del
iver
y m
odes
for
lea
rnin
g m
ater
ial.
Page
Out
,H
ighe
r E
duca
tion
’s ow
n co
urse
Web
sit
e an
d co
urse
-man
agem
ent
prod
uct,
now
has
ove
r 1,
000
Can
adia
n re
gist
ered
use
rs. B
y m
id-1
999,
all
Can
adia
n ti
tles
wer
e ac
com
pani
ed b
y a
text
Web
sit
e an
d al
l ke
yti
tles
incl
uded
an
Onl
ine
Lear
ning
Cen
tre.
In a
ddit
ion
to le
vera
ging
tech
nolo
gy in
the
prod
uct d
evel
opm
ent a
rea,
the
Div
isio
n is
als
o in
vest
ing
in t
echn
olog
ies
that
will
hel
p to
impr
ove
its
busi
ness
pro
cess
es a
nd e
nhan
ce c
usto
mer
rel
atio
nshi
p m
anag
e-m
ent.
A n
umbe
r of
init
iati
ves
wer
e la
unch
ed in
199
9, in
clud
ing
a ne
wst
ate
of t
he a
rt s
ales
for
ce a
utom
atio
n an
d sa
mpl
ing
syst
em p
lus
OSC
AR
, the
boo
ksel
ler’s
Web
-bas
ed o
rder
sta
tus
inqu
iry
syst
em.
CA
NA
DIA
NP
UB
LIS
HIN
GP
RO
GR
AM
Tho
ugh
sale
s gr
owth
ove
rall
was
str
ong,
199
9 re
pres
ente
d a
year
of
both
suc
cess
es a
nd d
isap
poin
tmen
ts f
or t
he C
anad
ian
publ
ishi
ngpr
ogra
m. M
arke
ting
, man
agem
ent,
fin
ance
, and
the
so
ftsi
de li
sts
per-
form
ed
extr
emel
y w
ell;
how
ever
, th
e ac
coun
ting
an
d ec
onom
ics
prog
ram
s bo
th l
ost
mar
ket
shar
e w
ith
the
intr
oduc
tion
of
new
com
-pe
tito
rs in
the
mar
ketp
lace
. The
Hig
her
Edu
cati
on D
ivis
ion
had
stro
ng
perf
orm
ance
fro
m i
ts f
irst
edi
tion
s th
is y
ear,
inc
ludi
ng I
nter
med
iate
Acc
ount
ing
by B
eech
y/C
onro
d, w
hich
tri
pled
its
sal
es f
orec
ast,
and
Psyc
holo
gyby
W
ortm
an/L
oftu
s/W
eave
r/A
tkin
son,
w
hich
ac
hiev
ed12
4% o
f its
goa
l. In
add
itio
n, m
any
of th
e re
visi
ons
also
exc
eede
d sa
les
goal
s, in
clud
ing
Shap
iro’
s M
arke
ting
(119
%)
and
Ros
s’ F
unda
men
tals
of
Cor
pora
te F
inan
ce(1
42%
).
Seve
ral
mem
bers
of
the
Div
isio
n’s
edit
oria
l te
am w
ere
reco
gniz
ed b
yth
e In
tern
atio
nal
Publ
ishi
ng G
roup
of
The
McG
raw
-Hill
Com
pani
es,
Inc.
and
rec
eive
d a
num
ber
of a
war
ds,
incl
udin
g In
tern
atio
nal
Edi
tor
of t
he Y
ear,
Bes
t Lo
cal P
rodu
ct, a
nd B
est
Rev
isio
n.
Sign
ings
ove
rall
exce
eded
the
Div
isio
n’s
goal
in
1999
. T
hey
incl
uded
seve
ral
first
edi
tion
s, a
n in
dica
tion
of
McG
raw
-Hill
Rye
rson
’s co
ntin
-ue
d co
mm
itm
ent
to g
row
the
Can
adia
n pu
blis
hing
pro
gram
.
BU
SIN
ESS
UN
CE
RT
AIN
TIE
S
The
int
rodu
ctio
n of
onl
ine
text
book
ret
aile
rs h
as t
he p
oten
tial
to
crea
te u
ncer
tain
ty r
egar
ding
app
ropr
iate
inve
ntor
y le
vels
, ret
urns
fore
-ca
sts,
and
app
ropr
iate
sal
es r
ecog
niti
on. T
he D
ivis
ion
will
be
mon
itor
-in
g an
d w
orki
ng c
lose
ly w
ith
thes
e or
gani
zati
ons
to a
ccur
atel
y ca
ptur
esa
les
and
cust
omer
inf
orm
atio
n as
wel
l as
int
erpr
et t
he p
oten
tial
impa
ct o
n in
vent
ory
and
retu
rns
rate
s.
Hig
her
Edu
cati
on D
ivis
ion
SAL
ES
GR
OW
TH
In
1999
, th
e M
cGra
w-H
ill R
yers
on H
ighe
r Ed
ucat
ion
Div
isio
n co
ntin
ued
to g
ener
ate
mom
entu
m a
nd d
istin
guis
h its
elf
as a
for
mid
able
pla
yer
with
in t
he H
ighe
r Ed
ucat
ion
mar
ket
segm
ent
(bas
ed o
n C
anad
ian
Publ
ishe
rs C
ounc
il 19
99 y
ear-
end
stat
istic
s). O
vera
ll th
e D
ivis
ion
achi
eved
a
6% s
ales
incr
ease
ove
r pr
ior
year
and
incr
ease
d m
arke
t sha
re (
base
d on
Can
adia
n Pu
blis
hers
Cou
ncil
1999
yea
r-en
d st
atis
tics)
. Sal
es o
f im
port
ed p
rodu
ct
exce
eded
pla
n by
17%
and
sal
es o
f Can
adia
n pr
oduc
t ach
ieve
d an
incr
ease
of 9
% o
ver
the
prio
r ye
ar. T
he H
ighe
r Ed
ucat
ion
Div
isio
n be
lieve
s its
effo
rts
to
stre
ngth
en i
ts s
ales
, m
arke
ting,
and
edi
tori
al t
eam
s co
mbi
ned
with
its
effe
ctiv
e m
edia
tec
hnol
ogy
prog
ram
s, a
nd t
he e
stab
lishm
ent
of a
num
ber
of k
ey
allia
nces
and
ser
vice
initi
ativ
es c
ontr
ibut
ed to
its
succ
ess.
Ser
vice
exc
elle
nce
is a
key
par
t of t
he D
ivis
ion’
s ov
eral
l str
ateg
y. T
his
year
, the
Hig
her
Educ
atio
n
Div
isio
n’s
mis
sion
to
prov
ide
the
best
ser
vice
in
the
indu
stry
was
rec
ogni
zed
by C
anad
ian
book
selle
rs.
In f
all
1999
, M
cGra
w-H
ill R
yers
on w
as t
he
reci
pien
t of
the
Wes
tern
Col
lege
Sto
res
Ass
ocia
tion
Serv
ice
Exce
llenc
e Aw
ard—
the
first
tim
e an
edu
catio
nal p
ublis
her
has
won
thi
s aw
ard
in m
any
year
s.
The
Div
isio
n is
al
so in
vest
ing
inte
chno
logi
es th
at w
illhe
lp to
impr
ove
itsbu
sine
ss p
roce
sses
.
Sign
ings
ove
rall
exce
eded
the
Div
isio
n’s g
oal i
n19
99.
8B
roug
ht to
you
by
Glo
bal R
epor
ts
9
OU
TL
OO
KT
he H
ighe
r Ed
ucat
ion
Div
isio
n ex
pect
s en
rolm
ent g
row
th in
som
e pr
ovin
ces
and
an
incr
easi
ng
dem
and
for
cour
se-
man
agem
ent
appl
icat
ions
an
d di
gita
l co
nten
t in
20
00.
Con
tinue
d pr
ogre
ss i
s al
so e
xpec
ted
in t
he d
evel
opm
ent
ofth
e in
dust
ry’s
e-co
mm
erce
dis
trib
utio
n ch
anne
l by
both
new
reta
ilers
and
trad
ition
al b
ooks
elle
rs. T
he D
ivis
ion
belie
ves e
-m
arke
ting
will
bec
ome
mor
e pr
eval
ent.
As
a re
sult,
the
Div
isio
n is
sig
nific
antly
incr
easi
ng it
s in
vest
men
t in
tech
nol-
ogy
and
e-m
arke
ting
and
e-co
mm
erce
ski
lls fo
r 20
00.
Mov
ing
into
20
00,
the
Div
isio
n an
tici
pate
s al
lC
anad
ian
book
titl
es w
ill a
lso
be a
vaila
ble
in W
ebC
T d
ig-
ital
form
at.
The
Div
isio
n al
so a
ntic
ipat
es t
hat
sele
cted
title
s w
ill b
e av
aila
ble
in o
ther
dig
ital
form
ats,
inc
ludi
ngBl
ackb
oard
. In
add
ition
, th
e D
ivis
ion
has
seve
ral
e-bo
oks
unde
r de
velo
pmen
t and
has
laid
the
foun
datio
n fo
r la
unch
-in
g its
e-c
omm
erce
cap
abili
ties
and
stra
tegy
in e
arly
200
0.T
he D
ivis
ion’
s m
ediu
m-t
erm
goa
ls a
re t
o gr
ow a
t a
fast
er r
ate
than
the
indu
stry
and
to
stri
ve t
o be
rec
ogni
zed
as th
e be
st h
ighe
r ed
ucat
ion
wor
k en
viro
nmen
t in
the
indu
s-tr
y, p
artic
ular
ly f
or h
ard-
wor
king
, te
chno
logi
cally
-sav
vy,
and
crea
tive
indi
vidu
als
look
ing
to g
row
pro
fess
iona
lly.
The
be
st-s
ellin
g ti
tles
fo
r th
e H
ighe
r E
duca
tion
Div
isio
n in
199
9 w
ere
as fo
llow
s:
1.M
cSha
ne,C
anad
ian
Org
aniz
atio
nal B
ehav
iour
,T
hird
Edi
tion
2.R
oss/
Wes
terf
ield
/Jor
dan/
Rob
erts
, Fun
dam
enta
ls o
fC
orpo
rate
Fin
ance
,Thi
rd C
anad
ian
Editi
on
3.La
rson
/Wild
/Chi
appe
tta/
Nel
son/
Car
roll/
Zin
,Fu
ndam
enta
l Acc
ount
ing
Prin
cipl
es, V
olum
e 1,
Nin
th C
anad
ian
Editi
on
4.Sh
apir
o/Pe
rrea
ult/
McC
arth
y, B
asic
Mar
keti
ng: A
Glo
bal M
anag
eria
l App
roac
h,N
inth
Can
adia
nEd
ition
5.G
arri
son/
Nor
een/
Che
sley
/Car
roll,
Man
ager
ial
Acc
ount
ing:
Con
cept
s fo
r Pl
anni
ng, C
ontr
ol,
Dec
isio
n M
akin
g, F
ourt
h C
anad
ian
Editi
on
6.Sc
hwin
d/D
as/W
agar
, Can
adia
n H
uman
Res
ourc
eM
anag
emen
t,Fi
fth E
ditio
n
Bro
ught
to y
ou b
y G
loba
l Rep
orts
LE
AD
ING
ED
UC
AT
ION
AL
SOL
UT
ION
S
The
Sch
ool
Div
isio
n co
ntin
ued
to i
nves
t in
mar
ket
rese
arch
dur
ing
1999
; th
is
incl
uded
fo
cus
grou
ps,
quan
tita
tive
su
rvey
s,
advi
sory
boar
ds,
and
inte
rvie
ws.
Res
earc
h re
sult
s ha
ve s
igni
fican
tly
influ
ence
dth
e D
ivis
ion’
s pu
blis
hing
pro
gram
and
sal
es/m
arke
ting
str
ateg
ies
for
1999
an
d
2000
. T
he
1999
ob
ject
ive
to
wor
k cl
osel
y w
ith
Che
neliè
re/M
cGra
w-H
ill t
o co
ncur
rent
ly p
ublis
h pr
oduc
ts i
n bo
thE
nglis
h an
d Fr
ench
w
as
real
ized
w
ith
the
publ
icat
ion
of O
MN
I-SC
IEN
CES
7–9
as w
ell
as O
MN
IMAT
HS
9. T
he C
ompa
ny’s
ongo
ing
abili
ty t
o pr
esen
t pr
oduc
ts i
n bo
th o
ffici
al l
angu
ages
is
proj
ecte
d to
crea
te a
dis
tinc
tive
long
-ter
m c
ompe
titi
ve a
dvan
tage
. The
Div
isio
n w
illco
ntin
ue t
o im
plem
ent
this
str
ateg
y in
200
0 w
ith
the
conc
urre
nt p
ub-
licat
ion
of f
ive
addi
tion
al t
itle
s.
BU
SIN
ESS
UN
CE
RT
AIN
TIE
SW
hile
fun
ding
rem
ains
sta
ble
in W
este
rn a
nd A
tlan
tic
Can
ada,
cur
-ri
culu
m i
mpl
emen
tati
on t
imel
ines
— p
arti
cula
rly
for
grad
es 7
–10
scie
nce
in A
tlan
tic
Can
ada
— a
re i
n a
stat
e of
flu
x. I
n 19
99,
the
Ont
ario
Min
istr
y of
Edu
cati
on a
nd T
rain
ing
anno
unce
d a
$30
mill
ion
inve
stm
ent
in t
extb
ooks
to
supp
ort
impl
emen
tati
on o
f th
e ne
w G
rade
10 c
urri
culu
m i
n th
e 20
00–2
001
scho
ol y
ear.
Whi
le t
his
fund
ing
stab
ility
pre
sent
s tr
emen
dous
opp
ortu
nity
, sp
endi
ng a
lloca
tion
acr
oss
seve
n co
urse
s in
five
diff
eren
t su
bjec
t ar
eas
repr
esen
ts t
he m
ost
sign
if-ic
ant
vari
able
. T
he S
choo
l D
ivis
ion
is p
oise
d to
com
pete
wit
h ne
wC
anad
ian
titl
es in
fiv
e of
the
sev
en c
ours
es.
CA
NA
DIA
NP
UB
LIS
HIN
GP
RO
GR
AM
In 2
000,
the
Sch
ool
Div
isio
n is
ent
erin
g th
e gr
ades
7 a
nd 8
his
tory
mar
ket
for
the
first
tim
e w
ith
Can
ada:
The
Sto
ry o
f Our
Her
itage
(Gra
de7)
and
Can
ada:
The
Sto
ry o
f a D
evel
opin
g N
atio
n (G
rade
8),
pu
blis
hed
for
Ont
ario
’s ne
w e
lem
enta
ry c
urri
culu
m.
The
Div
isio
n w
ill c
onti
nue
to b
uild
on
the
stre
ngth
of i
ts h
igh
scho
ol s
cien
ce a
nd m
athe
mat
ics
list
wit
h th
e pu
blic
atio
n of
SC
IEN
CEP
OW
ER™
10,
Ont
ario
E
diti
on;
MAT
HPO
WER
™12
, W
este
rn E
diti
on;
MAT
HPO
WER
™10
, O
ntar
ioE
diti
on; a
nd M
athe
mat
ics:
App
lyin
g th
e C
once
pts
10. T
he D
ivis
ion’
s hi
s-to
rica
lly s
tron
g so
cial
stu
dies
and
his
tory
lis
t w
ill b
e re
vita
lized
wit
hth
e pu
blic
atio
n of
Can
ada:
A N
atio
n U
nfol
ding
, Ont
ario
Edi
tion
; Civ
ics:
Part
icip
atin
g in
a D
emoc
ratic
Soc
iety
; and
Hor
izon
s 20
00+:
Car
eer
Stud
ies,
Ont
ario
Edi
tion
. Mar
ket r
esea
rch
and
edit
oria
l wor
k in
200
0 w
ill fo
cus
on d
evel
opin
g re
sour
ces
for
seni
or h
igh
scho
ol s
cien
ce,
mat
hem
atic
s,an
d so
cial
stu
dies
/his
tory
to
prep
are
for
Ont
ario
cur
ricu
lum
im
ple-
men
tati
on in
200
1–20
03.
Sch
ool
Div
sion
SAL
ES
GR
OW
TH
The
Sch
ool D
ivis
ion
enjo
yed
anot
her
succ
essf
ul y
ear
in 1
999
larg
ely
beca
use
of th
e $3
0 m
illio
n in
vest
men
t in
text
book
s by
the
Ont
ario
Min
istr
y of
Educ
atio
n an
d Tr
aini
ng to
sup
port
the
impl
emen
tatio
n of
new
Gra
de 9
cur
ricu
lum
in S
cien
ce, M
athe
mat
ics,
Lan
guag
e A
rts,
and
Geo
grap
hy. T
he
Scho
ol D
ivis
ion
capt
ured
app
roxi
mat
ely
60%
of
the
Gra
de 9
sci
ence
mar
ket
with
SC
IEN
CE
POW
ER
™ 9
. T
he D
ivis
ion’
s su
cces
s w
as n
ot l
imite
d to
the
Ont
ario
mar
ket.
MAT
HPO
WE
R™
11,
Wes
tern
Edi
tion,
was
ado
pted
by
55%
of t
he A
lber
ta m
arke
t, a
mar
ket s
hare
that
was
pre
viou
sly
held
by
one
othe
r
Scho
ol p
ublis
her.
The
Ope
n C
ourt
pro
duct
s co
ntin
ued
to b
enef
it fr
om a
n on
goin
g fo
cus
on e
arly
lite
racy
res
ultin
g in
a 5
7% in
crea
se in
sal
es. T
he G
lenc
oe
and
Scie
nce
Res
earc
h A
ssoc
iate
s (S
RA
) lin
es a
lso
cont
inue
d to
per
form
str
ongl
y an
d ha
ve e
ffect
ivel
y di
vers
ified
the
Div
isio
n’s
prod
uct
offe
ring
s.
The
Sch
ool D
ivis
ion
is p
oise
d to
com
pete
with
new
Can
adia
ntit
les
in fi
ve o
f the
seve
n ne
w G
rade
10
cour
ses
in O
ntar
io.
The
Div
isio
n w
illco
ntin
ue to
bui
ld o
nth
e st
reng
th o
f its
high
sch
ool s
cien
cean
d m
athe
mat
ics
list.
10B
roug
ht to
you
by
Glo
bal R
epor
ts
OU
TL
OO
KEn
rolm
ent
in t
he s
choo
l m
arke
t is
exp
ecte
d to
rem
ain
stab
le in
200
0. T
he S
choo
l Div
isio
n ex
pect
s to
mai
ntai
n its
reve
nue
grow
th t
hrou
gh t
he c
ompl
etio
n of
SC
IEN
CE
-PO
WE
R™
7–
10,
Ont
ario
Ed
ition
, M
ATH
POW
ER
™10
–12,
W
este
rn
Edi
tion
, M
AT
HPO
WE
R™
9–
10,
Ont
ario
Edi
tion,
and
the
laun
ch o
f fiv
e ne
w s
ocia
l stu
dies
/hi
stor
y tit
les.
The
bes
t-se
lling
titl
es i
n th
e Sc
hool
Div
isio
n fo
r 19
99w
ere
as fo
llow
s:
1.W
olfe
/Cla
ncy/
Jasp
er/L
inde
nber
g/Ly
nn/M
usto
e/Sm
ythe
,SC
IEN
CE
POW
ER
™ 9
2.K
nill/
Baxt
er/D
otto
ri/F
awce
tt/F
ores
t/H
amilt
on/P
asko
/Tr
aini
/Web
b, M
ATH
POW
ER
™ 9
, Ont
ario
Edi
tion,
Seco
nd E
ditio
n
3.K
nill/
Abl
ett/
Ballh
eim
/Car
ter/
Col
lins/
Con
rad/
Don
nelly
/Ham
ilton
/Mill
er/S
arna
/War
drop
, M
ATH
POW
ER
™ 1
1, W
este
rn E
ditio
n
4.C
lanc
y/Ed
war
ds/G
race
/Bro
wn/
Jolli
ffe,
SCIE
NC
EPO
WE
R™
8
5.K
nill/
Abl
ett/
Ballh
eim
/Car
ter/
Col
lins/
Con
rad/
Don
nelly
/Ham
ilton
/Mill
er/S
arna
/War
drop
, M
ATH
POW
ER
™ 1
0, W
este
rn E
ditio
n
6.G
albr
aith
/Gue
/Bul
lard
/Bul
lard
/Cla
ncy/
Kid
dell,
SC
IEN
CE
POW
ER
™ 7
11B
roug
ht to
you
by
Glo
bal R
epor
ts
PR
OD
UC
TD
EV
EL
OP
ME
NT
The
Div
isio
n ha
s in
vest
ed in
onl
ine
mar
ket
rese
arch
tha
t w
ill b
e co
m-
plet
ed b
y th
e en
d of
the
fir
st q
uart
er 2
000.
Thi
s w
ill a
llow
the
cus
-to
miz
atio
n of
dir
ect m
arke
ting
effo
rts
to th
e m
arke
t’s p
rior
itie
s ov
er th
ene
xt t
wo
year
s.
BU
SIN
ESS
UN
CE
RT
AIN
TIE
S
Th
e em
erge
nce
of
th
e w
hol
esal
er
Pega
sus,
m
ajor
ity-
own
ed
byC
hapt
ers,
and
the
ir r
ole
in t
he C
anad
ian
publ
ishi
ng i
ndus
try
in 1
999
intr
oduc
ed s
ome
unce
rtai
nty
into
the
Div
isio
n’s
mar
ket
and
incr
ease
dit
s fo
cus
on o
ne c
usto
mer
.
Can
adia
ns a
re in
crea
sing
ly b
uyin
g bo
oks
onlin
e—fr
om b
oth
Can
adia
nan
d gl
obal
onl
ine
reta
ilers
. Des
pite
cop
yrig
ht a
nd te
rrit
ory
rest
rict
ions
,it
will
be
virt
ually
impo
ssib
le t
o pr
otec
t C
anad
ian
terr
itor
y ri
ghts
wit
hth
e pr
olife
rati
on o
f gl
obal
onl
ine
reta
ilers
.
CA
NA
DIA
NP
UB
LIS
HIN
GP
RO
GR
AM
In 1
999,
the
Div
isio
n fo
cuse
d on
the
man
agem
ent,
sm
all
busi
ness
,tr
aini
ng,
and
pers
onal
fin
ance
cat
egor
ies—
twen
ty t
itle
s w
ere
pub-
lishe
d. T
he f
ront
list
exce
eded
the
pre
viou
s ye
ar b
y 18
% a
nd t
he a
ver-
age
reve
nue
per
titl
e in
crea
sed
by 2
0% o
ver
1998
.
Two
of t
he T
rade
, Pr
ofes
sion
al a
nd M
edic
al D
ivis
ion’
s C
anad
ian
best
-se
llers
in
the
man
agem
ent
cate
gory
hig
hlig
hted
Can
adia
n bu
sine
sssu
cces
s st
orie
s: P
ower
Ret
ail:
Win
ning
Str
ateg
ies
from
Cha
pter
s an
d ot
her
Lead
ing
Ret
aile
rs in
Can
ada,
by L
awre
nce
Stev
enso
n, J
osep
h Sh
lesi
nger
,an
d M
icha
el P
earc
e an
d T
he M
aver
icks
: Les
sons
from
the
Wes
t’s W
inni
ngEn
trep
rene
urs,
by P
aul G
resc
oe.
Wit
h th
e go
al o
f le
vera
ging
the
Com
pany
’s in
telle
ctua
l pr
oper
ty,
the
Div
isio
n co
ntin
ued
to s
ecur
e bo
th e
lect
roni
c ri
ghts
agr
eem
ents
and
tran
slat
ion
righ
ts.
As
exam
ples
, In
tuit
Can
ada
Lim
ited
lic
ense
d se
v-er
al o
f th
e D
ivis
ion’
s ti
tles
tha
t w
ere
bund
led
wit
h it
s ow
n pr
oduc
t,an
d tr
ansl
atio
n ri
ghts
wer
e gr
ante
d fo
r th
e Ja
pane
se t
rans
lati
on o
fT
heVa
lue
Ent
erpr
ise
by R
icha
rd T
ully
, Jo
hn D
onov
an,
and
Bren
tW
ortm
an.
Build
ing
on M
cGra
w-H
ill’s
stre
ngth
s in
the
glo
bal
mar
ketp
lace
, th
isD
ivis
ion
cont
inue
d to
foc
us o
n pu
blis
hing
tit
les
wit
h in
tern
atio
nal
sale
s po
tent
ial.
In 1
999,
the
tra
inin
g ti
tles
wer
e pa
rtic
ular
ly w
ell
rece
ived
; fo
r ex
ampl
e, Q
ualit
y St
anda
rds
for
Eval
uatin
g M
ultim
edia
and
Onl
ine
Trai
ning
, by
Lynn
ette
Gill
is,
rece
ived
an
endo
rsem
ent
from
the
AST
D (
Am
eric
an S
ocie
ty o
f Tr
aini
ng a
nd D
evel
opm
ent)
.
Tra
de P
rofe
ssio
nal
and
Med
ical
Div
isio
nSA
LE
SG
RO
WT
H
In
1999
, the
Tra
de, P
rofe
ssio
nal a
nd M
edic
al D
ivis
ion
post
ed d
oubl
e-di
git r
even
ue g
row
th fo
r th
e si
xth
cons
ecut
ive
year
as
the
trad
e bo
ok m
arke
t
rem
aine
d re
d-ho
t. T
his
tran
slat
ed in
to a
55%
incr
ease
in t
he b
otto
m li
ne. T
he s
ucce
ss o
f Can
adia
n on
line
book
ret
aile
rs, t
he c
ontin
ued
rollo
ut o
f
supe
rsto
res
acro
ss C
anad
a, a
nd t
he e
xecu
tion
of t
arge
ted
mar
ketin
g pr
ogra
ms
wer
e ke
y co
ntri
buto
rs t
o th
e re
mar
kabl
e m
arke
t pe
rfor
man
ce a
s w
as t
he
soar
ing
Can
adia
n ec
onom
y. T
he T
rade
bus
ines
s sa
w a
rev
enue
incr
ease
of 3
7% o
ver
the
prio
r ye
ar, s
urpa
ssin
g in
dust
ry-r
epor
ted
stat
istic
s of
18%
.
Thi
s ye
ar s
aw M
cGra
w-H
ill’s
Day
Tra
ding
boo
ks fi
rst
to m
arke
t, an
d th
ey fu
elle
d th
e en
orm
ous
grow
th in
the
bus
ines
s an
d in
vest
ing
cate
gory
. As
wel
l,
sale
s in
the
com
putin
g ca
tego
ry d
oubl
ed.
In 1
999,
the
Trad
e, P
rofe
ssio
nal a
nd M
edic
al D
ivis
ion
bene
fited
from
The
McG
raw
-Hill
Com
pani
es, I
nc.’s
acq
uisi
tion
of th
e re
spec
ted
App
leto
n &
Lan
ge
med
ical
list
, whi
ch e
ffect
ivel
y do
uble
d th
e D
ivis
ion’
s m
edic
al li
st a
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even
ues.
Build
ing
on th
e su
cces
s of
the
Can
adia
n pu
blis
hing
pro
gram
and
exp
andi
ng th
e D
ivis
ion’
s bu
sine
ss b
ook
prog
ram
to m
eet t
he C
anad
ian
cons
umer
’s bu
si-
ness
nee
ds w
ere
othe
r ke
y in
itiat
ives
, whi
le t
he D
ivis
ion
deliv
ered
sev
eral
bes
tsel
lers
on
man
agem
ent
subj
ects
.
The
Div
isio
n po
sted
doub
le-d
igit
reve
nue
grow
th fo
r th
e si
xth
cons
ecut
ive
year
.
Can
adia
ns a
rein
crea
sing
ly b
uyin
gbo
oks
onlin
e.
12B
roug
ht to
you
by
Glo
bal R
epor
ts
OU
TL
OO
KFi
scal
20
00
prom
ises
to
be
an
othe
r ch
alle
ngin
g an
dre
war
ding
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here
will
like
ly b
e a
decr
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in t
he r
ate
of C
anad
ian
supe
rsto
re o
peni
ngs
and
a co
ntin
ued
incr
ease
in o
nlin
e bo
ok p
urch
ases
in b
oth
prin
t and
dig
ital f
orm
ats.
In a
ny e
vent
, cu
stom
ers
will
hav
e m
ore
purc
hase
opt
ions
and
pow
er t
han
ever
bef
ore.
In 2
000,
the
Tra
de, P
rofe
ssio
nal a
nd M
edic
al D
ivis
ion
plan
s to
impr
ove
thei
r pr
esen
ce in
the
mar
ket a
nd im
prov
epr
ofita
bilit
y th
roug
h th
e fo
llow
ing
initi
ativ
es:
•C
ontin
uing
to
inve
st in
str
ateg
ic c
ompu
ter
and
busi
ness
boo
k m
arke
ting;
•Im
plem
entin
g a
Web
mar
ketin
g pl
an;
•Se
lect
ivel
y in
crea
sing
the
num
ber
of t
he D
ivis
ion’
sal
lianc
es t
o fu
lly m
eet
cust
omer
s’ ne
eds.
Som
e of
the
best
-sel
ling
title
s in
the
Trad
e, P
rofe
ssio
nal a
ndM
edic
al D
ivis
ion
wer
e as
follo
ws:
1.St
even
son/
Shle
sing
er/P
earc
e, P
ower
Ret
ail:
Win
ning
Stra
tegi
es f
rom
Cha
pter
s an
d ot
her
Lead
ing
Ret
aile
rs in
Can
ada
2.K
och,
Ora
cle
8 C
ompl
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Ref
eren
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3.Ti
ntin
alli,
Em
erge
ncy
Med
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e,
Fifth
Edi
tion
4.N
eiba
uer,
Wor
dPer
fect
Offi
ce 2
000:
T
he O
ffice
Gui
de
5.N
assa
r, H
ow t
o G
et S
tart
ed in
Ele
ctro
nic
Day
Tra
ding
6.Pi
ne/G
ilmor
e, T
he E
xper
ienc
e E
cono
my:
Wor
k is
The
atre
and
Eve
ry B
usin
ess
a St
age
13B
roug
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you
by
Glo
bal R
epor
ts
SAL
ES
HIS
TO
RY
AN
DG
RO
WT
H
Che
neliè
re/M
cGra
w-H
ill h
as s
truc
ture
d its
pub
lishi
ng p
rogr
am to
mee
tth
e ne
eds
of F
renc
h-sp
eaki
ng s
tude
nts
and
educ
ator
s ac
ross
Can
ada.
Wit
h a
full-
tim
e co
mpl
emen
t of
six
ty e
mpl
oyee
s, D
LC p
ublis
hes
and
tran
slat
es r
esou
rces
for
gra
des
K–1
2 as
wel
l as
col
lege
and
uni
vers
ity.
Thi
rty
scho
ol t
itle
s pe
r ye
ar,
as w
ell
a do
zen
Hig
her
Edu
cati
on t
itle
s,ar
e m
arke
ted
in Q
uébe
c an
d ac
ross
Can
ada.
Thr
ough
co-
publ
ishi
ngan
d di
stri
buti
on a
gree
men
ts w
ith
Eur
opea
n pu
blis
hers
DLC
’s H
ighe
rE
duca
tion
titl
es a
re a
lso
avai
labl
e in
Fra
nce,
Bel
gium
, and
Sw
itze
rlan
d.
Che
neliè
re/M
cGra
w-H
ill a
lso
mar
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Am
eric
an H
ighe
r Ed
ucat
ion
titl
esfr
om M
cGra
w-H
ill H
ighe
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duca
tion
(M
HH
E)
as w
ell a
s M
cGra
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illR
yers
on t
itle
s to
Fre
nch-
lang
uage
ins
titu
tion
s in
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bec
and
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Brun
swic
k. M
ore
rece
ntly
, Che
neliè
re/M
cGra
w-H
ill h
as b
egun
mar
ket-
ing
the
new
med
ical
lis
t an
d th
e Sc
haum
ser
ies,
pub
lishe
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Eur
ope
by v
ario
us M
cGra
w-H
ill o
pera
tion
s. D
LC’s
fully
bili
ngua
l or
der
desk
,lo
cate
d in
Mon
trea
l, ha
ndle
s al
l cus
tom
er s
ervi
ce a
ctiv
itie
s. F
ulfil
lmen
tse
rvic
es a
re p
rovi
ded
by M
cGra
w-H
ill R
yers
on’s
faci
lity
in W
hitb
y.
LE
AD
ING
ED
UC
AT
ION
AL
SOL
UT
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S
Star
ting
wit
h pu
blis
hing
for
the
Qué
bec
scho
ol m
arke
t, C
hene
lière
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cGra
w-H
ill h
as a
dopt
ed a
dec
ided
ly C
anad
ian
pers
pect
ive
over
the
year
s by
pub
lishi
ng r
esou
rces
spe
cific
ally
ada
pted
to
the
need
s of
the
Fran
coph
one
and
Fren
ch-i
mm
ersi
on m
arke
ts a
cros
s C
anad
a.
The
la
test
pr
ojec
t,
an
ambi
tiou
s co
llabo
rati
on
wit
h M
cGra
w-H
illR
yers
on’s
Scho
ol D
ivis
ion,
inv
olve
s a
Can
adia
n fir
st:
a te
am o
f ei
ght-
een
peop
le a
ssem
bled
to
publ
ish
McG
raw
-Hill
Rye
rson
’s ne
w s
cien
cepr
ogra
m
SCIE
NC
EPO
WER
™7–
10
sim
ulta
neou
sly
in
Fren
ch
and
Eng
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Thi
s bi
lingu
al t
eam
, w
orki
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n cl
ose
colla
bora
tion
bet
wee
nM
ontr
eal
and
Whi
tby,
ac
hiev
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its
first
im
port
ant
mile
ston
e:
the
publ
icat
ion
of O
MN
ISC
IEN
CES
9 in
tim
e fo
r th
e im
plem
enta
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of
the
new
Ont
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cur
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SIN
ESS
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h fe
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illio
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ench
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inco
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Can
ada,
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neliè
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ill is
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ery
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peti
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mar
ket.
Loo
king
abr
oad
for
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urce
s of
reve
nue
is v
ery
impo
rtan
t. A
ccor
ding
ly,
Che
neliè
re/M
cGra
w-H
ill h
asm
aint
aine
d an
alli
ance
wit
h E
disc
ienc
e In
tern
atio
nal
in P
aris
, G
MD
iffu
sion
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Sw
itze
rlan
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C
onte
xt
Ed
itio
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in
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giu
m.
Che
neliè
re/M
cGra
w-H
illha
s a
hist
ory
of c
o-pu
blis
hing
man
y ti
tles
wit
h pr
esti
giou
s Fr
ench
pub
lishe
rs s
uch
as M
aloi
ne,
Dun
od,
Mas
son,
Lam
arre
; th
ese
titl
es h
ave
been
tra
nsla
ted
into
Por
tugu
ese,
Fin
nish
,an
d
Span
ish
. To
m
ain
tain
it
s in
tern
atio
nal
m
arke
t p
rese
nce
,C
hene
lière
/McG
raw
-Hill
will
con
tinu
e to
loo
k fo
r ti
tles
tha
t ap
peal
to
the
Eur
opea
n m
arke
tpla
ce.
Che
neli
ère/
McG
raw
-Hil
lM
cGra
w-H
ill R
yers
on L
imite
d an
d, s
ubse
quen
tly,
Che
neliè
re/M
cGra
w-H
ill h
ave
been
pub
lishi
ng H
ighe
r Ed
ucat
ion
title
s fo
r Q
uébe
c an
d fo
r
Fren
ch-l
angu
age
colle
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and
univ
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ties
thro
ugho
ut C
anad
a si
nce
1965
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title
s ar
e m
arke
t lea
ders
in a
ccou
ntin
g, m
anag
emen
t, m
arke
ting,
scie
nce,
hum
aniti
es, s
ocia
l stu
dies
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h, a
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ompu
ter
scie
nces
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199
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lude
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ctiv
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any
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indi
geno
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appr
oxim
atel
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re t
rans
latio
ns a
nd a
dapt
atio
ns o
f Am
eric
an a
nd C
anad
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wor
ks.
Follo
win
g an
alli
ance
est
ablis
hed
in 1
995
betw
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Les
Editi
ons
de l
a C
hene
lière
(D
LC),
McG
raw
-Hill
Rye
rson
Lim
ited,
and
The
McG
raw
-Hill
Com
pani
es,
Inc.
, “D
LC,”
a n
on-r
elat
ed,
priv
atel
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ld,
inde
pend
ent
com
pany
bas
ed i
n M
ontr
eal,
publ
ishe
s Fr
ench
-lan
guag
e pr
oduc
ts u
nder
the
joi
nt
Che
neliè
re/M
cGra
w-H
ill im
prin
t.
Publ
ishi
ng r
esou
rces
. .
. ad
apte
d to
the
need
s of
the
Fran
coph
one
and
Fren
ch-i
mm
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onm
arke
ts.
14B
roug
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you
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Glo
bal R
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OU
TL
OO
KIn
the
Sch
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mar
ket,
Che
neliè
re/M
cGra
w-H
ill w
ill b
uild
on th
e co
llabo
ratio
n of
the
Mon
trea
l and
Whi
tby
offic
es b
ypr
ovid
ing
SCIE
NC
EPO
WE
R™
/OM
NIS
CIE
NC
ES
prod
-uc
ts f
or G
rade
10
for
Sept
embe
r 20
00 i
n tim
e fo
r th
eim
plem
enta
tion
of
th
e ne
w
Pan-
Can
adia
n Sc
ienc
eFr
amew
ork
in th
e A
tlant
ic p
rovi
nces
. As
wel
l, th
e M
ATH
-PO
WE
R™
seri
es
is
curr
entl
y be
ing
tran
slat
ed
into
Fren
ch. M
ATH
POW
ER
™10
, Wes
tern
Edi
tion,
was
pub
-lis
hed
in M
ay 1
999
and
will
be
used
in
ever
y Fr
ench
-la
ngua
ge a
nd F
renc
h-im
mer
sion
sch
ool i
n th
e fo
ur w
este
rnpr
ovin
ces
and
the
terr
itori
es.
Che
neliè
re/M
cGra
w-H
ill
will
ad
d tw
elve
H
ighe
rEd
ucat
ion-
leve
l tit
les
to i
ts a
ctiv
e fr
ontli
st o
f 15
0 du
ring
2000
. T
he a
llian
ces
with
McG
raw
-Hill
Hig
her
Educ
atio
nan
d M
cGra
w-H
ill R
yers
on H
ighe
r Ed
ucat
ion
Div
isio
n a
rem
utua
lly b
enef
icia
l si
nce
tran
slat
ion
of e
xist
ing
text
book
sis
a v
ery
impo
rtan
t co
mpo
nent
of
Che
neliè
re/M
cGra
w-
Hill
’s pu
blis
hing
pla
n.T
his
year
, C
hene
lière
/McG
raw
-Hill
w
ill
publ
ish
McG
raw
-Hill
Rye
rson
’s R
oss,
Fun
dam
enta
ls o
f C
orpo
rate
Fina
nce,
Thi
rd C
anad
ian
Editi
on.
Thi
s C
anad
ian
editi
onal
low
s C
hene
lière
/McG
raw
-Hill
to p
ublis
h a
fully
-ada
pted
Fren
ch-C
anad
ian
editi
on o
f a b
est-
selli
ng b
ook.
Che
neliè
re/M
cGra
w-H
ill
also
w
orks
cl
osel
y w
ith
McG
raw
-Hill
Int
erna
tiona
l R
ight
s in
New
Yor
k. S
ome
ofth
e tit
les
to b
e pu
blis
hed
in t
he n
ext
year
are
:
1.O
’Bri
en,I
ntro
duct
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to I
nfor
mat
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Man
agem
ent,
Nin
th E
ditio
n2.
Stev
enso
n,Pr
oduc
tion
/Ope
rati
ons
Man
agem
ent,
Sixt
h Ed
ition
3.N
orto
n,Tu
tori
als,
Seco
nd F
renc
h Ed
ition
4.O
’Lea
ry, C
ompu
ting
Ess
enti
als,
Four
th F
renc
hEd
ition
15B
roug
ht to
you
by
Glo
bal R
epor
ts
The
Cus
tom
erSa
tisfa
ctio
n D
ivis
ion
. . .
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rked
on
ase
ries
of Q
ualit
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anda
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nitia
tives
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In 1
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new
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ITO
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DE
SIG
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DU
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PAR
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McG
raw
-Hill
R
yers
on’s
Edi
tori
al,
Des
ign,
an
d Pr
oduc
tion
(E
DP)
Dep
artm
ent
prov
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pr
ojec
t m
anag
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finan
cial
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alys
is,
and
tech
nica
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oduc
tion
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anuf
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rvic
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new
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216
repr
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alo
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vidi
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uppo
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or t
he H
ighe
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duca
tion
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ool,
and
Trad
e di
visi
ons.
Budg
ets
are
set
base
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pre
limin
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plan
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ses
sion
s w
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tori
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Mar
keti
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det
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end-
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peci
ficat
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sch
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plet
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he p
roje
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han
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n. S
tric
t adh
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est
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budg
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and
tim
elin
es is
stre
ssed
thr
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out
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prod
ucti
on p
roce
ss.
Busi
ness
alli
ance
s w
ith
key
vend
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allo
w fo
r co
mpe
titi
ve p
rici
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ensu
re t
he h
ighe
st q
ualit
y of
mat
eria
ls f
or M
cGra
w-H
ill R
yers
on’s
prod
ucts
. T
hese
alli
ance
s he
lp t
o gu
aran
tee
the
tim
ely
deliv
ery
of
prod
ucts
to
the
Com
pany
’s w
areh
ouse
for
dis
trib
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n to
cus
tom
ers.
In a
ddit
ion,
a c
lose
wor
king
rel
atio
nshi
p w
ith
its
pare
nt c
ompa
ny
prov
ides
McG
raw
-Hill
Rye
rson
wit
h th
e op
port
unit
y to
lev
erag
e th
e
buyi
ng p
ower
s an
d es
tabl
ishe
d be
st p
ract
ices
of
a m
ulti
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ion
dolla
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corp
orat
ion.
CU
STO
ME
RSA
TIS
FAC
TIO
ND
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Build
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on t
he s
tren
gth
of p
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ing
and
impr
ovin
g m
etho
ds o
f
wor
k pe
rfor
man
ce t
o gu
aran
tee
a hi
gh le
vel o
f se
rvic
e to
cus
tom
ers.
In C
usto
mer
Ser
vice
, pro
gram
s su
ch a
s ca
ll m
onit
orin
g, E
DI/
Web
ser
v-
ices
, fin
al r
espo
nse
on f
irst
con
tact
, cu
stom
er s
urve
ys,
and
scri
ptin
g
wer
e un
dert
aken
to e
nhan
ce a
nd s
impl
ify th
e cu
stom
er’s
expe
rien
ce in
cond
ucti
ng b
usin
ess
wit
h M
cGra
w-H
ill R
yers
on. A
s w
ell,
the
auto
ma-
tion
of
man
ual p
roce
sses
max
imiz
ed t
he v
alue
add
ed f
or c
usto
mer
s in
the
perf
orm
ance
of
daily
fun
ctio
ns i
n th
e In
vent
ory
Gro
up.
Thi
s
incl
uded
dat
a m
aint
enan
ce f
unct
ions
, ni
ghtl
y ba
ck o
rder
gen
erat
ion,
expe
diti
ng, a
nd a
cces
s/qu
ery
anal
ysis
.
Fina
lly, i
n th
e W
areh
ouse
sec
tor,
whe
re q
ualit
y is
dep
ende
nt u
pon
the
tim
ely
and
accu
rate
rec
eipt
of
prod
ucts
and
pro
cess
ing
of o
rder
s, i
ni-
tiat
ives
wer
e un
dert
aken
in
qual
ity
of s
hipm
ent
test
ing,
enh
ance
d
trac
king
, per
form
ance
mon
itor
ing,
and
flo
w a
naly
sis.
The
se in
itia
tive
s, n
ow c
ompl
eted
, hav
e ra
ised
the
sta
ndar
d of
inte
rnal
perf
orm
ance
, yie
ldin
g a
serv
ice
leve
l tha
t m
eets
or
exce
eds
cust
omer
s’
expe
ctat
ions
.
HU
MA
NR
ESO
UR
CE
S
Dur
ing
the
year
, M
cGra
w-H
ill R
yers
on r
einf
orce
d co
mm
itm
ents
to
its
cult
ure
and
valu
es
thro
ugh
com
pens
atio
n/re
war
d pr
ogra
ms
and
empl
oyee
dev
elop
men
t an
d as
sist
ance
pro
gram
s.
Val
ue-a
dded
Sup
port
Bro
ught
to y
ou b
y G
loba
l Rep
orts
17
The
Com
pany
has
mad
e si
gnifi
cant
gai
ns in
impr
ovin
g va
riou
s as
pect
s
of it
s co
mpe
nsat
ion
prog
ram
s. I
n Fe
brua
ry 1
998,
the
fir
st b
onus
pay
-
men
t w
as p
aid
to a
ll em
ploy
ees
who
wer
e no
t on
an
indi
vidu
al in
cen-
tive
pla
n to
allo
w e
mpl
oyee
s to
sha
re in
the
Com
pany
’s im
prov
ed p
er-
form
ance
as
a re
sult
of
thei
r ef
fort
s. T
he C
ompa
ny p
ursu
ed t
his
wit
h
seco
nd a
nd t
hird
con
secu
tive
pay
outs
in 1
999
and
2000
.
INF
OR
MA
TIO
NSY
STE
MS
AN
DT
EC
HN
OL
OG
Y(I
S&T
)W
ith
the
succ
essf
ul
com
plet
ion
of
the
Year
20
00
stra
tegy
, th
e
Com
pany
’s IS
&T
team
has
con
cent
rate
d on
enh
anci
ng a
nd im
prov
ing
the
info
rmat
ion
syst
ems
relie
d up
on b
y it
s em
ploy
ees,
par
tner
s, a
nd
cust
omer
s. A
new
IS&
T s
trat
egic
dir
ecti
on h
as b
een
deve
lope
d to
ensu
re a
ppro
pria
te t
echn
olog
y so
luti
ons
to s
uppo
rt k
ey b
usin
ess
stra
tegi
es,
to k
eep
IS&
T s
taff
curr
ent
in c
ore
com
pete
ncie
s, a
nd t
o
capi
taliz
e on
new
tec
hnol
ogie
s su
ppor
ted
by a
rob
ust
and
flexi
ble
infr
astr
uctu
re.
INT
ER
NE
TA
PP
LIC
AT
ION
S
1999
was
a k
ey y
ear
for
deve
lopm
ent
and
grow
th i
n th
e vi
rtua
l w
orld
for
all
of M
cGra
w-H
ill R
yers
on’s
busi
ness
es.
The
dev
elop
men
t of
a
holis
tic
appr
oach
to
W
eb
site
st
rate
gy
deve
lopm
ent
supp
orts
th
e
Com
pany
’s fir
m c
omm
itmen
t to
har
ness
and
cap
italiz
e in
tern
al d
ata
man
agem
ent.
Whe
reve
r po
ssib
le,
the
Com
pany
’s st
rate
gies
are
exp
licit
on s
uppo
rtin
g ne
w f
unct
ions
with
aut
omat
ed s
yste
ms
and
inte
grat
ing
them
dir
ectl
y in
to o
ur w
orkf
low
.
Sign
ifica
nt n
ew s
ite
laun
ches
enh
ance
d M
cGra
w-H
ill R
yers
on’s
Web
pres
ence
in
its
core
tar
get
mar
kets
. Pl
ans
are
alre
ady
unde
rway
for
thei
r 20
00 e
xpan
sion
.
The
Com
pany
con
tinu
ed i
ts s
ucce
ssfu
l W
eb-E
nhan
ced
Book
pro
gram
wit
h th
e la
unch
of
seve
ral
new
sit
es.
A c
ompl
etel
y ne
w s
trat
egy
has
been
dev
elop
ed f
or t
he T
rade
, Pr
ofes
sion
al a
nd M
edic
al D
ivis
ion,
whi
ch w
ill b
e re
veal
ed in
the
200
0 la
unch
of
thei
r co
re s
ite.
The
Hig
her
Edu
cati
on D
ivis
ion’
s pu
blis
hing
pro
gram
was
sup
port
ed
by t
he la
unch
of
The
Web
Com
mun
itie
s, a
for
um f
or f
acul
ty t
o ob
tain
and
shar
e ke
y re
sour
ces
rela
ting
dir
ectl
y to
thei
r M
cGra
w-H
ill R
yers
on
text
ado
ptio
ns.
A n
ew I
S&T
st
rate
gic
dire
ctio
nha
s be
en d
evel
oped
toen
sure
app
ropr
iate
tech
nolo
gy s
olut
ions
to s
uppo
rt k
ey
busi
ness
str
ateg
ies
Bro
ught
to y
ou b
y G
loba
l Rep
orts
18
RE
VE
NU
E
The
C
ompa
ny
cont
inue
d to
se
t re
cord
re
venu
e le
vels
in
19
99,
incr
easi
ng b
y 13
.9%
to
$76.
0 m
illio
n. T
he p
revi
ous
reco
rd h
igh
of
$66.
7 m
illio
n w
as s
et i
n 19
98.
Onc
e ag
ain,
the
org
aniz
atio
n ex
peri
-
ence
d so
lid g
row
th w
ith
Hig
her
Edu
cati
on s
ales
con
tinu
ing
a st
eady
tren
d by
inc
reas
ing
5.7%
to
$35.
5 m
illio
n; S
choo
l sa
les
cont
inui
ng
doub
le-d
igit
impr
ovem
ent
by in
crea
sing
15.
5% t
o $2
1.6
mill
ion;
and
Trad
e, P
rofe
ssio
nal
and
Med
ical
sal
es i
ncre
asin
g by
30.
8% t
o $1
8.9
mill
ion.
The
pos
t-se
cond
ary
mar
ket c
onti
nued
to b
e co
nstr
aine
d by
sev
eral
fac-
tors
, inc
ludi
ng in
crea
sing
edu
cati
on c
osts
and
the
per
ceiv
ed h
igh
cost
of t
ext
mat
eria
ls.
The
se f
acto
rs r
estr
aine
d th
e gr
owth
in
reve
nues
to
a
mod
est t
houg
h co
nsis
tent
leve
l. Fo
cuse
d pr
ovin
cial
fund
ing
init
iati
ves,
prim
arily
in O
ntar
io, c
onti
nued
to
fuel
str
ong
incr
ease
s in
sal
es in
the
Scho
ol m
arke
t. T
he a
ddit
ion
of t
he A
pple
ton
& L
ange
med
ical
lin
e,
expl
osiv
e gr
owth
in
our
com
puti
ng p
rodu
ct l
ine,
and
ong
oing
rap
id
grow
th i
n on
line
purc
hasi
ng a
nd s
uper
stor
es l
ed t
o an
im
port
ant
incr
ease
in T
rade
, Pro
fess
iona
l and
Med
ical
sal
es.
Man
agem
ent’s
Dis
cuss
ion
and
Ana
lysi
s Fi
nanc
ial R
esul
ts (
In T
hous
ands
of D
olla
rs)
1999
1998
1997
1996
1995
1994
Net
sal
es75
,992
66,7
3260
,920
42,9
8637
,810
37,6
73%
incr
ease
13.9
%9.
5%41
.7%
13.7
%0.
4%1.
6%
Hig
her
Educ
atio
n sa
les
46.7
%50
.3%
53.4
%43
.9%
45.4
%53
.0%
Scho
ol s
ales
28.4
%28
.0%
26.1
%30
.8%
29.8
%27
.0%
Trad
e, P
rofe
ssio
nal
and
Med
ical
sal
es24
.9%
21.7
%20
.5%
25.3
%24
.8%
20.0
%
Impo
rted
pro
duct
sal
es56
.4%
56.3
%58
.5%
54.7
%53
.6%
46.5
%C
anad
ian
& a
dapt
atio
ns s
ales
36.9
%37
.9%
36.7
%38
.7%
38.4
%46
.6%
Age
ncy
sale
s6.
7%5.
7%4.
8%6.
6%8.
0%6.
9%
Tota
l exp
ense
s66
,924
58,9
9954
,072
41,1
5436
,450
38
,237
% o
f net
sal
es88
.1%
88.4
%88
.8%
95.7
%96
.4%
101.
5%
Net
inco
me
5,84
95,
207
4,44
81,
617
1,62
226
% o
f net
sal
es7.
7%7.
8%7.
3%3.
8%4.
2%0.
0%
Tota
l ass
ets
74,6
8962
,348
55,0
0555
,103
48,1
7650
,843
Retu
rn o
n as
sets
%7.
8%8.
4%8.
1%2.
9%3.
3%0.
0%
Bro
ught
to y
ou b
y G
loba
l Rep
orts
The
Com
pany
co
ntin
ued
to s
etre
cord
rev
enue
leve
lsin
199
9
19
Sale
s of
Can
adia
n or
igin
al a
nd a
dapt
ed ti
tles
dec
lined
to 3
6.9%
of t
otal
sale
s ve
rsus
37.
9% i
n 19
98,
whi
le s
ales
of
agen
cy t
itle
s in
crea
sed
to
6.7%
fro
m 5
.7%
and
sal
es o
f ti
tles
im
port
ed f
rom
The
McG
raw
-Hill
Com
pani
es, I
nc. i
ncre
ased
slig
htly
from
56.
3% t
o 56
.4%
. Thi
s ch
ange
in s
ales
mix
ref
lect
s th
e ex
trem
ely
high
gro
wth
exp
erie
nced
in
the
Trad
e, P
rofe
ssio
nal
and
Med
ical
Div
isio
n, w
hich
inc
lude
s a
high
pro
-
port
ion
of a
genc
y sa
les.
EX
PE
NSE
S
Tota
l ex
pens
es
incr
ease
d by
13
.4%
to
$6
6.9
mill
ion
from
$5
9.0
mill
ion
in 1
998.
Tot
al e
xpen
ses
as a
per
cent
age
of o
pera
ting
rev
enue
cont
inue
d to
dec
line,
dro
ppin
g fr
om 8
8.4%
in 1
998
to 8
8.1%
in 1
999.
Ope
rati
ng
expe
nses
, co
mpr
isin
g co
st
of
prod
uct
and
roya
ltie
s,
incr
ease
d by
13.
7 %
to
$38.
2 m
illio
n fr
om $
33.6
mill
ion
in 1
998
in
prop
orti
on w
ith
the
incr
ease
in
sale
s. E
dito
rial
, se
lling
, ge
nera
l an
d
adm
inis
trat
ive
expe
nses
inc
reas
ed t
o 33
.5%
of
sale
s or
$25
.5 m
illio
n.
Thi
s co
mpa
res
wit
h 33
.2%
or
$21.
5 m
illio
n in
199
8, r
efle
ctin
g th
e
conc
erte
d ex
pans
ion
of t
he l
ocal
pub
lishi
ng p
rogr
ams
in b
oth
the
Hig
her
Edu
cati
on a
nd S
choo
l Div
isio
ns
Am
orti
zati
on o
f pr
epub
licat
ion
cost
s in
crea
sed
7.7%
to
$2.2
mill
ion
from
$2.
0 m
illio
n re
flect
ing
the
cont
inue
d gr
owth
in
the
Can
adia
n
publ
icat
ion
prog
ram
s. D
epre
ciat
ion
expe
nse
drop
ped
by 1
0% t
o $1
.3
mill
ion
as t
he C
ompa
ny c
onti
nued
to
bene
fit f
rom
ass
ets
reac
hing
the
end
of t
heir
am
orti
zati
on p
erio
ds b
efor
e re
quir
ing
repl
acem
ent.
As
the
Can
adia
n do
llar
stre
ngth
ened
th
roug
hout
th
e ye
ar,
the
Com
pany
exp
erie
nced
a fo
reig
n ex
chan
ge g
ain
of $
0.4
mill
ion
in c
om-
pari
son
wit
h an
exc
hang
e lo
ss o
f $0
.2 m
illio
n ex
peri
ence
d in
199
8.
Inte
rest
inc
ome
and
expe
nse
wer
e un
chan
ged
over
199
8 at
a n
et
expe
nse
of $
0.1
mill
ion.
Liqu
idity
and
Fin
anci
al R
esou
rces
(In
Tho
usan
ds o
f Dol
lars
)
1999
1998
1997
1996
1995
1994
Cas
h / (
Bank
inde
bted
ness
)16
,253
8,38
13,
953
1,53
4(1
,808
)(1
,239
)
Cas
h flo
w fr
om o
pera
tions
12,3
127,
305
5,39
07,
058
1,95
9(1
94)
Prep
ublic
atio
n in
vest
men
t2,
474
1,53
71,
526
2,82
11,
530
2,13
3
Cap
ital a
sset
add
ition
s96
854
11,
046
496
754
664
Tota
l ass
ets
74,6
8962
,348
55,0
0555
,103
48,1
7650
,843
Wor
king
cap
ital
26,1
2221
,831
16,6
1411
,595
10,8
717,
856
Acc
ount
s re
ceiv
able
15,7
8813
,343
8,49
79,
153
6,13
47,
854
Inve
ntor
y15
,650
11,4
4013
,270
13,3
7711
,885
11,2
23
Bro
ught
to y
ou b
y G
loba
l Rep
orts
20
The
rat
e of
inco
me
tax
prov
isio
n re
mai
ned
rela
tive
ly c
onst
ant,
dec
lin-
ing
only
slig
htly
to
44.1
% f
rom
44.
4% in
the
pri
or y
ear.
Cas
h on
ce a
gain
end
ed t
he y
ear
dram
atic
ally
up
from
the
pri
or y
ear.
The
Com
pany
exp
erie
nced
a 9
3.9%
incr
ease
to
$16.
3 m
illio
n fr
om a
n
endi
ng 1
998
bala
nce
of $
8.4
mill
ion.
Con
tinu
ed s
tron
g op
erat
ing
resu
lts
com
bine
d w
ith
cont
rolle
d ca
pita
l in
vest
men
t an
d ag
gres
sive
wor
king
cap
ital
man
agem
ent
has
enab
led
the
Com
pany
to
gene
rate
cash
flo
w in
exc
ess
of n
et in
com
e af
ter
divi
dend
dis
trib
utio
n.
Inve
ntor
y le
vels
ros
e by
36.
8% in
199
9. T
his
refle
cts:
•T
he o
vera
ll in
crea
se i
n bu
sine
ss v
olum
e an
d th
e co
rres
pond
ing
requ
irem
ent
to h
old
larg
er in
vent
orie
s.
•A
sig
nific
ant
incr
ease
in
publ
icat
ion
activ
ity a
nd,
acco
rdin
gly,
pre
-
publ
icat
ion
expe
nditu
re r
elat
ing
to t
itles
sch
edul
ed f
or p
ublic
atio
n
in 2
000
and
beyo
nd.
For
reas
ons
of p
rude
nce,
unt
il su
ch t
ime
as
title
s ar
e pu
blis
hed,
pre
publ
icat
ion
expe
nditu
res
are
refle
cted
as
a
curr
ent
asse
t.
Leve
ls o
f sa
leab
le i
nven
tory
ref
lect
ed a
con
sist
ent
num
ber
of m
onth
s’
supp
ly o
n ha
nd in
199
9 an
d 19
98.
Acc
ount
s R
ecei
vabl
e in
crea
sed
by 1
8.3%
. Thi
s re
sult
ed fr
om t
he r
apid
sale
s in
crea
se e
xper
ienc
ed d
urin
g th
e ye
ar,
espe
cial
ly i
n th
e Tr
ade,
Prof
essi
onal
and
Med
ical
mar
kets
, w
hich
ten
d to
exp
erie
nce
slow
er
paym
ent
cycl
es.
The
Com
pany
’s co
llect
ion
perf
orm
ance
is
clos
ely
mon
itor
ed in
acc
orda
nce
wit
h cr
edit
ter
ms
and
indu
stry
sta
ndar
ds.
The
ent
ry b
y th
e Sc
hool
Div
isio
n in
to n
ew a
reas
acc
ount
ed f
or t
he
bulk
of
the
59.5
% in
crea
se in
pre
publ
icat
ion
cost
s.
Cap
ital
ass
et p
urch
ases
of $
1.0
mill
ion
rela
te to
furn
itur
e an
d te
chno
l-
ogy
equi
pmen
t pur
chas
es. T
he p
urch
ase
of o
ffice
equ
ipm
ent r
elat
ed to
a pr
oces
s of
max
imiz
ing
offic
e sp
ace
utili
zati
on w
hile
the
pur
chas
e of
tech
nolo
gy e
quip
men
t w
as i
n lin
e w
ith
a dr
ive
to u
tiliz
e em
ergi
ng
tech
nolo
gies
to
incr
ease
effi
cien
cies
.
For
reas
ons
revi
ewed
abo
ve,
the
Com
pany
’s ba
lanc
e sh
eet
has
show
n
sign
ifica
nt i
mpr
ovem
ent
duri
ng t
he c
urre
nt y
ear.
Im
prov
ed c
ash
flow
and
stre
ngth
ened
ass
et m
anag
emen
t ha
s re
sult
ed in
enh
ance
d liq
uidi
-
ty a
nd n
on-c
ash
asse
t tu
rnov
er im
prov
ed t
o 1.
32 f
rom
1.2
7
LIF
EL
ON
GL
EA
RN
ING
Dur
ing
1999
the
Life
long
Lea
rnin
g M
arke
ting
Gro
up m
ade
solid
prog
ress
in
expa
ndin
g it
s sa
les
base
, w
hich
gre
w 9
3% o
ver
the
prio
r
year
to
$635
,000
. A
t th
e en
d of
the
yea
r th
e op
erat
ions
of
the
Gro
up
wer
e cl
osel
y re
view
ed t
o en
sure
tha
t it
was
str
uctu
red
in a
sui
tabl
y
robu
st m
anne
r in
whi
ch t
o co
mpe
te e
ffect
ivel
y in
the
mar
ketp
lace
.
Follo
win
g th
is r
evie
w,
it b
ecam
e ap
pare
nt t
hat
a m
ore
appr
opri
ate
alte
rnat
ive
wou
ld b
e to
alig
n th
e G
roup
wit
h th
e op
erat
ions
of
The
McG
raw
-Hill
Com
pani
es’
Life
tim
e Le
arni
ng u
nit
base
d in
Bos
ton,
Mas
sach
uset
ts. I
n ac
cord
ance
wit
h ne
goti
atio
ns b
etw
een
McG
raw
-Hill
Rye
rson
Lim
ited
and
The
McG
raw
-Hill
Com
pani
es,
Inc.
, a
lum
p su
m
sett
lem
ent
has
been
mad
e to
com
pens
ate
McG
raw
-Hill
Rye
rson
for
prio
r in
vest
men
ts m
ade
in e
stab
lishi
ng t
he C
anad
ian
sale
s ba
se.
Und
er t
he n
ew s
truc
ture
, w
ith
clos
e al
ignm
ent
and
mar
ket
supp
ort
from
an
esta
blis
hed
Am
eric
an p
arti
cipa
nt,
it i
s fe
lt t
hat
the
Can
adia
n
oper
atio
ns w
ill u
ltim
atel
y ha
ve t
he g
reat
est
chan
ce o
f si
gnifi
cant
mar
-
ket
pene
trat
ion.
On
an o
ngoi
ng b
asis
, M
cGra
w-H
ill R
yers
on w
ill p
ro-
vide
adm
inis
trat
ive
serv
ices
to
the
Life
tim
e Le
arni
ng D
ivis
ion
for
its
Can
adia
n op
erat
ions
on
a fe
e-fo
r-se
rvic
e ba
sis.
Bro
ught
to y
ou b
y G
loba
l Rep
orts
21
RIS
KS
AN
DU
NC
ER
TA
INT
IES
Ed
uca
tion
al F
un
din
g C
onst
rain
ts
Rec
ent f
undi
ng c
uts
by b
oth
fede
ral a
nd p
rovi
ncia
l gov
ernm
ents
to a
ll
form
s of
edu
cati
onal
inst
itut
ions
hav
e pr
esen
ted
a m
ajor
hur
dle
to th
e
Can
adia
n pu
blis
hing
ind
ustr
y ov
er t
he l
ast
seve
ral
year
s. I
n an
effo
rt
to m
eet
defic
it-r
educ
tion
tar
gets
, bo
th l
evel
s of
gov
ernm
ent
focu
sed
on s
igni
fican
t sp
endi
ng c
uts
resu
ltin
g in
hig
her
tuit
ion
fees
, do
wn-
size
d fa
cult
y, i
ncre
ased
ins
tanc
es o
f ph
otoc
opyi
ng,
and
redu
ced
text
-
book
pur
chas
es.
To o
verc
ome
the
impa
ct o
f pub
lic fu
ndin
g re
duct
ions
, the
Com
pany
has
mad
e gr
eat s
trid
es in
res
earc
hing
, dev
elop
ing,
and
mar
ketin
g in
nova
tive
lear
ning
res
ourc
es. T
hese
res
ourc
es m
eet
spec
ific
lear
ning
nee
ds o
f st
u-
dent
s w
hile
red
ucin
g th
e nu
mbe
r of
req
uire
d te
ache
r-co
ntac
t ho
urs.
In 1
998,
edu
cati
onal
fun
ding
sta
biliz
ed a
nd,
in s
ome
prov
ince
s,
incr
ease
d ov
er th
e pr
ior
year
. Bas
ed o
n th
e fe
dera
l bud
get s
urpl
us, t
he
Com
pany
is a
ntic
ipat
ing
a th
ird
year
of
stab
le e
duca
tion
al f
undi
ng in
2000
.
FO
RM
AT
AN
DD
EL
IVE
RY
OF
FU
TU
RE
LE
AR
NIN
GR
ESO
UR
CE
S
The
adv
ent
of n
ew m
edia
is a
ffect
ing
the
publ
ishi
ng in
dust
ry in
sev
er-
al w
ays:
sal
es o
f no
n-pr
int
mat
eria
ls h
ave
begu
n to
inc
reas
e as
a p
er-
cent
age
of t
otal
sal
es;
com
peti
tion
is
appe
arin
g fr
om n
on-t
radi
tion
al
publ
ishe
rs, s
uch
as h
igh-
tech
nolo
gy f
irm
s; a
nd, m
ost
impo
rtan
tly,
the
form
at o
f fu
ture
lea
rnin
g re
sour
ces
rem
ains
unc
erta
in.
In r
espo
nse
to
thes
e ev
olvi
ng t
echn
olog
y ch
ange
s, a
ll of
the
Com
pany
’s di
visi
ons
are
deve
lopi
ng i
nnov
ativ
e no
n-pr
int
prod
ucts
. Fu
rthe
r in
vest
men
t in
to
this
mar
ket
will
be
depe
nden
t on
dem
and,
cos
t, r
even
ue m
anag
emen
t
and
the
acce
ptan
ce o
f ne
w t
echn
olog
y by
our
cus
tom
ers.
CO
MP
ET
ITIO
NF
RO
M
FO
RE
IGN
-BA
SED
ON
LIN
EB
OO
KST
OR
ES
The
adv
ent
of o
nlin
e bo
okst
ores
in
the
Uni
ted
Stat
es h
as c
reat
ed a
n
aven
ue f
or C
anad
ian
cons
umer
s an
d st
uden
ts t
o pu
rcha
se p
ublis
hed
prod
uct
dire
ctly
fro
m f
orei
gn r
etai
lers
, th
us e
limin
atin
g th
e C
anad
ian
mar
kete
rs a
nd d
istr
ibut
ors
of th
e pr
oduc
t. In
par
ticul
ar, s
tude
nts
will
be
capa
ble
of a
cces
sing
a v
ery
larg
e so
urce
of s
econ
d-ha
nd p
rodu
ct n
ot p
re-
viou
sly
expe
rien
ced
in C
anad
a. C
anad
ian
onlin
e bo
okst
ores
, on
the
othe
r ha
nd, h
ave
prov
en to
be
effe
ctiv
e re
taile
rs o
f McG
raw
-Hill
Rye
rson
prod
uct a
nd th
e C
ompa
ny is
agg
ress
ivel
y pu
rsui
ng th
is m
arke
t seg
men
t.
DE
PE
ND
EN
CY
ON
SUP
ER
STO
RE
S
Ove
r th
e la
st t
hree
yea
rs t
he b
ook-
reta
iling
clim
ate
in C
anad
a ha
s
chan
ged
noti
ceab
ly w
ith
the
dram
atic
exp
ansi
on o
f th
e C
hapt
ers
and
Indi
go
chai
ns
and
the
rece
nt
form
atio
n of
Pe
gasu
s.
Whi
le
thes
e
enti
ties
acc
ount
for
les
s th
an 2
5% o
f M
cGra
w-H
ill R
yers
on’s
tota
l
busi
ness
, the
y ar
e ex
erti
ng in
crea
sing
influ
ence
in t
he m
arke
tpla
ce.
FO
RE
IGN
EX
CH
AN
GE
A s
igni
fican
t po
rtio
n of
the
Com
pany
’s pu
rcha
ses
is i
ncur
red
in U
S
dolla
rs.
As
a re
sult
, m
ajor
exc
hang
e-ra
te f
luct
uati
ons
betw
een
the
Can
adia
n an
d U
S do
llars
will
eit
her
posi
tive
ly o
r ne
gati
vely
affe
ct n
et
inco
me.
1997
1998
1999
Dec
. 31
Dec
31
Jan.
1M
ar. 3
1Ju
ne 3
0Se
pt. 3
0D
ec. 3
1
Exc
hang
eR
ate
0.69
90.
652
0.65
50.
663
0.67
70.
682
0.69
3
The
Com
pany
pru
dent
ly u
ses
hedg
ing
prod
ucts
to
redu
ce t
he r
isks
asso
ciat
ed w
ith
curr
ency
-rat
e flu
ctua
tion
s an
d do
es n
ot s
pecu
late
in
the
mar
ket.
The
Com
pany
use
s ze
ro-c
ost
rang
e fo
rwar
d co
ntra
cts
that
fix t
he t
rans
acti
on r
ate
to a
spe
cific
tra
ding
ran
ge.
Bro
ught
to y
ou b
y G
loba
l Rep
orts
22
OU
TL
OO
K
Dur
ing
1999
, M
cGra
w-H
ill R
yers
on c
onti
nued
to
capi
taliz
e on
the
busi
ness
and
ope
rati
onal
fou
ndat
ions
lai
d in
rec
ent
year
s. W
ith
a si
g-ni
fican
tly
impr
oved
loc
al p
ublis
hing
pro
gram
, an
inc
reas
ed a
rray
of
impo
rted
pro
duct
, an
d st
reng
then
ed s
ales
and
mar
keti
ng c
apab
iliti
es,
the
Com
pany
ach
ieve
d at
trac
tive
sal
es g
row
th.
The
Com
pany
has
mad
e im
port
ant s
tudi
es to
ach
ieve
a c
omm
on s
trat
e-gi
c fo
cus.
Sal
es, m
arke
ting,
edi
tori
al, p
rodu
ctio
n, w
areh
ouse
and
fulfi
ll-m
ent,
cust
omer
sat
isfa
ctio
n, f
inan
ce,
tech
nolo
gy,
and
hum
an r
esou
rce
func
tions
are
all
wor
king
in c
once
rt t
o cr
eate
an
impr
oved
ope
ratio
n.
Fisc
al 2
000
is p
roje
cted
to
be a
sta
ble
year
in
whi
ch t
he C
ompa
nyle
vera
ges
its
com
peti
tive
ness
to
sust
ain
its
rece
nt r
even
ue g
row
th
rate
s. M
cGra
w-H
ill R
yers
on w
ill b
enef
it f
rom
the
exp
ansi
on o
f it
spr
oduc
t of
feri
ngs
into
dis
cipl
ine
area
s in
whi
ch i
t ha
s no
t pr
evio
usly
had
a pr
esen
ce. T
his
has
been
a n
eces
sary
but
exp
ensi
ve p
ropo
siti
on.
The
mar
ketp
lace
is s
till
face
d w
ith
extr
eme
unce
rtai
nty.
Fun
ding
ava
il-ab
ility
, pr
oduc
t fo
rmat
, an
d de
liver
y m
etho
ds a
re a
ll su
bjec
t to
con
-si
dera
ble
chan
ge. T
o m
eet t
hese
cha
lleng
es, M
cGra
w-H
ill R
yers
on c
on-
tinu
es t
o in
vest
in
peop
le a
nd t
echn
olog
y. O
ur g
oal
is t
o m
eet
the
info
rmat
iona
l ne
eds
of o
ur c
usto
mer
s by
dev
elop
ing
inno
vati
ve e
du-
cati
onal
sol
utio
ns,
prov
idin
g un
para
llele
d cu
stom
er s
atis
fact
ion,
and
fully
ut
ilizi
ng
the
vast
ar
ray
of
reso
urce
s of
T
he
McG
raw
-Hill
Com
pani
es, I
nc.
Bro
ught
to y
ou b
y G
loba
l Rep
orts
23
TO
TH
ESH
AR
EH
OL
DE
RS
OF
MCG
RA
W-H
ILL
RY
ER
SON
LIM
ITE
D
The
fin
anci
al s
tate
men
ts a
nd a
ll th
e in
form
atio
n in
thi
s A
nnua
l R
epor
t w
ere
prep
ared
by
the
man
agem
ent
of M
cGra
w-H
illR
yers
on L
imit
ed, w
hich
is r
espo
nsib
le f
or t
heir
inte
grit
y an
d ob
ject
ivit
y.
The
se f
inan
cial
sta
tem
ents
—pr
epar
ed i
n co
nfor
mit
y w
ith
appr
opri
atel
y ch
osen
, ge
nera
lly a
ccep
ted
acco
unti
ng p
rinc
iple
s,an
d in
clud
ing
amou
nts
base
d on
man
agem
ent’s
bes
t es
tim
ates
and
judg
emen
ts—
pres
ent
fair
ly M
cGra
w-H
ill R
yers
on’s
finan
-ci
al c
ondi
tion
and
the
res
ults
of t
he C
ompa
ny’s
oper
atio
ns. O
ther
fina
ncia
l inf
orm
atio
n gi
ven
in t
his
repo
rt is
con
sist
ent
wit
hth
ese
finan
cial
sta
tem
ents
.
McG
raw
-Hill
Rye
rson
’s m
anag
emen
t m
aint
ains
a s
yste
m o
f in
tern
al a
ccou
ntin
g co
ntro
ls d
esig
ned
to p
rovi
de r
easo
nabl
eas
sura
nce
that
the
fin
anci
al r
ecor
ds a
ccur
atel
y re
flect
the
Com
pany
’s op
erat
ions
and
tha
t th
e C
ompa
ny’s
asse
ts a
re p
rote
cted
agai
nst
loss
. C
onsi
sten
t w
ith
the
conc
ept
of r
easo
nabl
e as
sura
nce,
the
Com
pany
rec
ogni
zes
that
the
rel
ativ
e co
st o
f th
ese
cont
rols
sho
uld
not
exce
ed t
he e
xpec
ted
bene
fits
in m
aint
aini
ng t
hese
con
trol
s. T
hese
con
trol
s fu
rthe
r as
sure
the
qua
lity
ofth
e fin
anci
al r
ecor
ds i
n se
vera
l w
ays:
the
car
eful
sel
ecti
on a
nd t
rain
ing
of m
anag
emen
t pe
rson
nel;
mai
ntai
ning
an
orga
niza
-ti
onal
str
uctu
re t
hat
prov
ides
an
appr
opri
ate
divi
sion
of
finan
cial
res
pons
ibili
ties
; an
d co
mm
unic
atin
g fin
anci
al a
nd o
ther
rele
vant
pol
icie
s th
roug
h th
e C
orpo
rati
on.
The
fina
ncia
l sta
tem
ents
in t
his
repo
rt h
ave
been
aud
ited
by
Ern
st &
You
ng L
LP, C
hart
ered
Acc
ount
ants
, in
acco
rdan
ce w
ith
gene
rally
acc
epte
d au
diti
ng s
tand
ards
. T
he i
ndep
ende
nt a
ccou
ntan
ts w
ere
reta
ined
to
expr
ess
an o
pini
on o
n th
e fin
anci
alst
atem
ents
, whi
ch a
ppea
rs o
n pa
ge 2
4.
McG
raw
-Hill
Rye
rson
’s Bo
ard
of D
irec
tors
is r
espo
nsib
le fo
r en
suri
ng th
at m
anag
emen
t ful
fills
its
resp
onsi
bilit
ies
for
finan
cial
repo
rtin
g an
d is
ult
imat
ely
resp
onsi
ble
for
revi
ewin
g an
d ap
prov
ing
the
finan
cial
sta
tem
ents
. T
he B
oard
car
ries
out
thi
sre
spon
sibi
lity
prin
cipa
lly t
hrou
gh i
ts A
udit
Com
mit
tee,
whi
ch m
eets
per
iodi
cally
wit
h m
anag
emen
t an
d th
e in
depe
nden
tac
coun
tant
s to
ens
ure
that
eac
h gr
oup
is c
arry
ing
out i
ts r
espe
ctiv
e re
spon
sibi
litie
s. I
n ad
diti
on, t
he in
depe
nden
t acc
ount
ants
have
ful
l and
fre
e ac
cess
to
the
Aud
it C
omm
itte
e an
d m
eet
wit
h it
wit
h no
rep
rese
ntat
ives
fro
m m
anag
emen
t pr
esen
t.
John
D. D
illG
ary
A. K
rikl
er, C
.A.,
M.B
.A.
Pres
iden
t an
d C
hief
Exe
cuti
ve O
ffice
rV
ice
Pres
iden
t an
d C
hief
Fin
anci
al O
ffice
r
Man
agem
ent
Rep
ort
Bro
ught
to y
ou b
y G
loba
l Rep
orts
24
TO
TH
ESH
AR
EH
OL
DE
RS
OF
MCG
RA
W-H
ILL
RY
ER
SON
LIM
ITE
D
We
have
aud
ited
the
bal
ance
she
ets
of M
cGra
w-H
ill R
yers
on L
imit
ed a
s at
Dec
embe
r 31
, 199
9 an
d 19
98, a
nd t
he s
tate
men
tsof
inc
ome
and
reta
ined
ear
ning
s an
d ch
ange
s in
fin
anci
al p
osit
ion
for
the
year
s th
en e
nded
. T
hese
fin
anci
al s
tate
men
ts a
reth
e re
spon
sibi
lity
of t
he C
ompa
ny’s
man
agem
ent.
Our
res
pons
ibili
ty i
s to
exp
ress
an
opin
ion
on t
hese
fin
anci
al s
tate
men
tsba
sed
on o
ur a
udit
s.
We
cond
ucte
d ou
r au
dits
in a
ccor
danc
e w
ith
audi
ting
sta
ndar
ds g
ener
ally
acc
epte
d in
Can
ada.
Tho
se s
tand
ards
req
uire
tha
tw
e pl
an a
nd p
erfo
rm a
n au
dit
to o
btai
n re
ason
able
ass
uran
ce w
heth
er t
he f
inan
cial
sta
tem
ents
are
fre
e of
mat
eria
lm
isst
atem
ent.
An
audi
t in
clud
es e
xam
inin
g, o
n a
test
bas
is,
evid
ence
sup
port
ing
the
amou
nts
and
disc
losu
res
in t
hefin
anci
al s
tate
men
ts.
An
audi
t al
so i
nclu
des
asse
ssin
g th
e ac
coun
ting
pri
ncip
les
used
and
sig
nific
ant
esti
mat
es m
ade
bym
anag
emen
t, a
s w
ell a
s ev
alua
ting
the
ove
rall
finan
cial
sta
tem
ent
pres
enta
tion
.
In o
ur o
pini
on,
thes
e fin
anci
al s
tate
men
ts p
rese
nt f
airl
y, i
n al
l m
ater
ial
resp
ects
, th
e fin
anci
al p
osit
ion
of t
he C
ompa
ny a
s at
Dec
embe
r 31
, 199
9 an
d 19
98, a
nd th
e re
sult
s of
its
oper
atio
ns a
nd it
s ca
sh fl
ows
for
the
year
s th
en e
nded
in a
ccor
danc
e w
ith
acco
unti
ng p
rinc
iple
s ge
nera
lly a
ccep
ted
in C
anad
a.
Toro
nto,
Can
ada
Janu
ary
14, 2
000
Cha
rter
ed A
ccou
ntan
ts
Aud
itor
s’ R
epor
t
Bro
ught
to y
ou b
y G
loba
l Rep
orts
25
(In
Thou
sand
s of
Dol
lars
)
As
at D
ecem
ber
31
1999
1998
19
97
Ass
ets
Cur
rent
Cas
h$1
6,25
3$
8,38
1$
3,95
3 A
ccou
nts
rece
ivab
le (
net o
f allo
wan
ce fo
r bo
ok r
etur
ns
1999
—$3
,374
, 199
8—$3
,200
, 199
7—$3
,398
)(no
te8)
15,7
8813
,343
8,
497
Due
from
affi
liate
d co
mpa
nies
(no
te 2
)
2,69
44,
561
3,35
2 In
vent
orie
s15
,650
11,4
40
13,2
70
Prep
aid
expe
nses
and
oth
er
71
094
3
830
Def
erre
d in
com
e ta
xes
1,
245
1,26
0 1,
260
Tota
l cur
rent
ass
ets
52
,340
39,9
28
31,1
62
Cap
ital a
sset
s, n
et (
note
3)
19,7
9120
,135
21
,050
O
ther
ass
ets,
net
(no
te 4
)2,
558
2,28
5 2,
793
$74,
689
$62,
348
$55,
005
Liab
iliti
es a
nd S
hare
hold
ers’
Equ
ity
Cur
rent
Acc
ount
s pa
yabl
e an
d ac
crue
d ch
arge
s
7,98
16,
005
5,10
0 In
com
e ta
xes
paya
ble
1,89
743
8 1,
766
D
ue to
affi
liate
d co
mpa
nies
(no
te 2
)
16,3
4011
,654
7,
682
Tota
l cur
rent
liab
ilitie
s 26
,218
18,0
97
14,5
48
Def
erre
d in
com
e ta
xes
2,
465
3,09
6 3,
710
Shar
ehol
ders
’ Equ
ity
Shar
e ca
pita
lA
utho
rize
d 5,
000,
000
com
mon
sha
res
Issu
ed a
nd o
utst
andi
ng 1
,996
,638
com
mon
sha
res
1,99
71,
997
1,
997
Re
tain
ed e
arni
ngs
44,0
0939
,158
34
,750
To
tal s
hare
hold
ers’
equi
ty
46,0
0641
,155
36
,747
$7
4,68
9$6
2,34
8 $5
5,00
5
On
beha
lf of
the
Boar
d
H. I
an M
acdo
nald
, O.C
., LL
.D.,
Dire
ctor
John
D. D
ill, D
irect
or
(See
acc
ompa
nyin
g no
tes
to fi
nanc
ial s
tate
men
ts.)
Bal
ance
She
ets
Bro
ught
to y
ou b
y G
loba
l Rep
orts
26
(In
Thou
sand
s of
Dol
lars
exc
ept P
er S
hare
Dat
a)
Year
s en
ded
Dec
embe
r 31
19
9919
98
1997
Rev
enue
Sale
s, le
ss r
etur
ns
$75,
992
$66,
732
$60,
920
Oth
er
1,
399
1,62
4
963
77,3
9168
,356
61
,883
Expe
nses
Ope
ratin
g (n
ote
2)38
,206
33,6
16
29,6
70
Edito
rial
, sel
ling,
gen
eral
and
adm
inis
trat
ive
25,4
8621
,492
19
,331
A
mor
tizat
ion
(not
e 7)
3,51
33,
501
4,39
8 Fo
reig
n ex
chan
ge lo
ss (
gain
)
(429
)25
0
579
Inte
rest
148
140
94
66
,924
58,9
99
54,0
72
Inco
me
befo
re in
com
e ta
xes
10,4
679,
357
7,81
1 Pr
ovis
ion
for
(rec
over
y of
) in
com
e ta
xes
(not
e 5)
C
urre
nt
5,23
44,
764
4,41
5 D
efer
red
(616
)(6
14)
(1,0
52)
4,61
84,
150
3,
363
Net
inco
me
for
the
year
5,84
95,
207
4,44
8 N
et in
com
e pe
r sh
are
$2.9
3$2
.61
$2.2
3
Ret
aine
d Ea
rnin
gsRe
tain
ed e
arni
ngs,
beg
inni
ng o
f yea
r
$39,
158
$34,
750
$30,
701
Net
inco
me
for
the
year
5,84
95,
207
4,
448
D
ivid
ends
pai
d to
sha
reho
lder
s (1
999—
$0.5
0 pe
r sh
are;
1998
—$0
.40
per
shar
e; 1
997—
$0.2
0 pe
r sh
are)
(9
98)
(799
)(3
99)
Reta
ined
ear
ning
s, e
nd o
f yea
r
$44,
009
$39,
158
$34,
750
(See
acc
ompa
nyin
g no
tes
to fi
nanc
ial s
tate
men
ts.)
Sta
tem
ents
of
Inco
me
and
Ret
aine
d E
arni
ngs
Bro
ught
to y
ou b
y G
loba
l Rep
orts
27
(In
Thou
sand
s of
Dol
lars
)
Year
s en
ded
Dec
embe
r 31
19
9919
98
1997
Ope
rati
ng A
ctiv
itie
sN
et in
com
e fo
r th
e ye
ar
$5,8
49$5
,207
$4
,448
A
dd (
dedu
ct)
non-
cash
item
s A
mor
tizat
ion
3,51
33,
501
4,39
8 D
efer
red
inco
me
taxe
s(6
16)
(614
) (1
,052
) 8,
746
8,09
4 7,
794
Net
cha
nge
in n
on-c
ash
wor
king
cap
ital b
alan
ces
rela
ted
to o
pera
tions
3,
566
(789
) (2
,404
) C
ash
prov
ided
by
oper
atin
g ac
tiviti
es
12,3
127,
305
5,39
0
Inve
stin
g A
ctiv
itie
sPr
epub
licat
ion
cost
s (2
,474
)(1
,537
)(1
,526
) A
dditi
ons
to c
apita
l ass
ets
(968
)(5
41)
(1,0
46)
Cas
h us
ed in
inve
stin
g ac
tiviti
es(3
,442
)(2
,078
) (2
,572
)
Fina
ncin
g A
ctiv
itie
sD
ivid
ends
pai
d to
sha
reho
lder
s (9
98)
(799
) (3
99)
Cas
h us
ed in
fina
ncin
g ac
tiviti
es
(998
)(7
99)
(399
)
Net
incr
ease
in c
ash
duri
ng th
e ye
ar
7,87
24,
428
2,41
9 C
ash,
beg
inni
ng o
f yea
r8,
381
3,95
3 1,
534
C
ash,
end
of y
ear
$16,
253
$8,3
81
$3,9
53
Supp
lem
enta
l Cas
h Fl
ow I
nfor
mat
ion
Inte
rest
pai
d
136
131
86In
com
e ta
xes
paid
4,
322
4,58
1 4,
052
(See
acc
ompa
nyin
g no
tes
to fi
nanc
ial s
tate
men
ts.)
Sta
tem
ents
of
Cas
h F
low
Bro
ught
to y
ou b
y G
loba
l Rep
orts
28
(Tab
ular
Am
ount
s ar
e in
Tho
usan
ds o
f D
olla
rs)
1. S
UM
MA
RY
OF
SIG
NIF
ICA
NT
AC
CO
UN
TIN
G
PO
LIC
IES
The
ac
com
pany
ing
finan
cial
st
atem
ents
of
M
cGra
w-H
ill
Rye
rson
Lim
ited
(th
e “C
ompa
ny”)
hav
e be
en p
repa
red
in a
ccor
danc
e w
ith
gen
eral
ly
acce
pte
d
acco
un
tin
g p
rin
cip
les.
T
he
mos
t si
gnif
ican
tac
coun
ting
pol
icie
s ar
e as
fol
low
s:
Inve
nto
ries
Inve
ntor
ies
are
stat
ed a
t th
e lo
wer
of
cost
, on
a fir
st-i
n, f
irst
-out
bas
is,
and
net
real
izab
le v
alue
.
Cap
ital
ass
ets
Cap
ital
ass
ets
are
reco
rded
at
cost
les
s ac
cum
ulat
ed a
mor
tiza
tion
.A
mor
tiza
tion
is
prov
ided
on
a st
raig
ht-l
ine
basi
s at
the
fol
low
ing
annu
al r
ates
:
Build
ing
2-1/
2%C
ompu
ter
equi
pmen
t 20
% t
o 33
-1/3
%Fu
rnit
ure,
fix
ture
s an
d eq
uipm
ent
10%
to
20%
Pre
pu
blic
atio
n c
osts
Prep
ublic
atio
n co
sts
incl
ude
dire
ct
labo
ur,
prep
arat
ion,
an
d pl
ate
cost
s, w
hich
are
am
orti
zed
from
the
yea
r of
cop
yrig
ht o
ver
the
less
erof
4 y
ears
and
the
exp
ecte
d sa
les
life
of t
he r
elat
ed p
ublic
atio
n.
Con
trac
ts,
cop
yrig
hts
, tr
adem
arks
, ag
ency
rig
hts
and
goo
dw
ill
Cos
ts o
f co
ntra
cts,
cop
yrig
hts,
tra
dem
arks
, ag
ency
rig
hts,
and
goo
d-w
ill a
re b
eing
am
orti
zed
over
the
less
er o
f the
ir u
sefu
l liv
es o
r 40
yea
rs.
The
Com
pany
per
iodi
cally
rev
iew
s th
e ca
rryi
ng v
alue
of
good
will
to
dete
rmin
e if
any
impa
irm
ent
exis
ts b
ased
upo
n pr
ojec
ted,
und
is-
coun
ted
net
cash
flo
ws
of t
he r
elat
ed o
pera
tion
s.
For
eign
exc
han
ge t
ran
slat
ion
Fore
ign
cash
bal
ance
s an
d am
ount
s re
ceiv
able
fro
m o
r pa
yabl
e to
fore
ign
affil
iate
s ar
e tr
ansl
ated
int
o C
anad
ian
dolla
rs a
t th
e ra
tes
ofex
chan
ge p
reva
iling
at
the
year
end
. Tr
ansa
ctio
ns d
enom
inat
ed i
nfo
reig
n cu
rren
cies
are
tran
slat
ed in
to C
anad
ian
dolla
rs a
t the
exc
hang
era
tes
at t
he d
ate
of t
he t
rans
acti
ons.
Any
res
ulti
ng g
ains
or
loss
es a
rein
clud
ed in
net
inco
me
for
the
year
.
Boo
k re
turn
sT
he C
ompa
ny a
ccep
ts th
e re
turn
of b
ooks
from
its
cust
omer
s in
acc
or-
danc
e w
ith
norm
al t
rade
pra
ctic
e an
d ac
crue
s an
est
imat
e fo
r an
tici
-pa
ted
retu
rns
in it
s ac
coun
ts.
Pen
sion
cos
tsT
he C
ompa
ny h
as a
def
ined
con
trib
utio
n pe
nsio
n pl
an fo
r al
l em
ploy
-ee
s fo
r w
hich
the
Com
pany
’s co
ntri
buti
ons
are
expe
nsed
as
incu
rred
.
Inco
me
taxe
sT
he C
ompa
ny f
ollo
ws
the
defe
rral
met
hod
of i
ncom
e ta
x al
loca
tion
.D
efer
red
inco
me
taxe
s re
sult
pri
mar
ily f
rom
cla
imin
g ce
rtai
n de
duc-
tion
s fo
r in
com
e ta
x pu
rpos
es p
rior
to e
xpen
sing
them
in th
e ac
coun
ts.
2. R
EL
AT
ED
PAR
TY
TR
AN
SAC
TIO
NS
The
Com
pany
is
a su
bsid
iary
of
The
McG
raw
-Hill
Com
pani
es,
Inc.
,w
hich
ow
ns 7
0.1%
of
the
outs
tand
ing
com
mon
sha
res.
Und
er l
ong-
stan
ding
arr
ange
men
ts,
the
Com
pany
, in
the
nor
mal
cou
rse
of b
usi-
ness
, pu
rcha
ses
book
s an
d ed
ucat
iona
l m
ater
ials
fro
m t
he p
aren
tco
mpa
ny a
nd v
ario
us i
nter
nati
onal
sub
sidi
arie
s of
The
McG
raw
-Hill
Com
pani
es,
Inc.
T
hese
pu
rcha
ses
are
reco
rded
at
th
eir
exch
ange
amou
nts.
Ter
ms
of p
aym
ent
vary
fro
m 1
0 da
ys w
ith
cash
dis
coun
t to
180
days
, net
fro
m t
rans
acti
on d
ate,
and
are
non
-int
eres
t be
arin
g.
Not
es t
o F
inan
cial
Sta
tem
ents
Bro
ught
to y
ou b
y G
loba
l Rep
orts
29
Acc
ount
s w
ith r
elat
ed p
artie
s ar
e su
mm
ariz
ed a
s fo
llow
s:
1999
1998
19
97
Due
from
affi
liate
d co
mpa
nies
Pare
nt
$1,6
12$2
,346
$2
,954
C
omm
on-c
ontr
olle
d en
terp
rise
s
1,08
22,
215
398
$2,6
94$4
,561
$3
,352
Due
to a
ffilia
ted
com
pani
esPa
rent
$1
6,24
3$1
1,56
5 $
7,66
3 C
omm
on-c
ontr
olle
d en
terp
rise
s
9789
19
$16,
340
$11,
654
$ 7,
682
Rela
ted
part
y tr
ansa
ctio
ns a
re s
umm
ariz
ed a
s fo
llow
s:
1999
1998
19
97
Purc
hase
sPa
rent
$3
2,87
7$2
6,91
2 $2
9,73
2 C
omm
on-c
ontr
olle
d en
terp
rise
s
105
69
77
3. C
AP
ITA
LA
SSE
TS
Cap
ital
ass
ets
cons
ist
of t
he f
ollo
win
g:
1999
1998
19
97
Acc
umul
ated
Net
Acc
umul
ated
N
etA
ccum
ulat
edN
etC
ost
am
orti
zati
on
book
val
ueC
ost
amor
tizat
ion
book
val
ue
Cos
t am
ortiz
atio
nbo
ok v
alue
Land
$ 3,
598
$
—
$
3,59
8 $
3,59
8
$
—
$ 3,
598
$
3,59
8 $
—
$
3,59
8 Bu
ildin
g17
,656
3,
712
13,9
44
17,6
56
3,28
1 14
,375
17
,656
2,
851
14,8
05
Com
pute
r eq
uipm
ent
2,44
0
1,64
5
795
2,28
4 1,
719
565
2,88
7 2,
010
87
7
Furn
iture
, fix
ture
s an
d eq
uipm
ent
4,40
0
2,94
6
1,45
44,
162
2,56
5 1,
597
4,55
32,
783
1,77
0 $2
8,09
4 $
8,30
3 $1
9,79
1$2
7,70
0 $
7,56
5 $2
0,13
5 $2
8,69
4 $
7,64
4 $2
1,05
0
Bro
ught
to y
ou b
y G
loba
l Rep
orts
30
4. O
TH
ER
ASS
ET
SO
ther
ass
ets
cons
ist o
f the
follo
win
g:
1999
1998
19
97
Acc
umul
ated
Net
Acc
umul
ated
N
etA
ccum
ulat
edN
etC
ost
am
orti
zati
on
book
val
ueC
ost
amor
tizat
ion
book
val
ue
Cos
t am
ortiz
atio
nbo
ok v
alue
Prep
ublic
atio
n co
sts
$ 9,
701
$ 7,
561
$ 2,
140
$ 8,
968
$7,1
15
$1,8
53
$ 9,
695
$7,3
48
$2,3
47
Con
trac
ts, c
opyr
ight
s,
trad
emar
ks, a
genc
y ri
ghts
, and
goo
dwill
540
12
2
418
540
10
8
432
54
0
94
44
6 $1
0,24
1 $7
,683
$2
,558
$
9,50
8 $7
,223
$2
,285
$1
0,23
5 $7
,442
$2
,793
5. I
NC
OM
ET
AX
ES
The
com
pone
nts
of th
e C
ompa
ny’s
effe
ctiv
e in
com
e ta
x ra
te a
re a
s fo
llow
s:
1999
1998
19
97
%%
%
Com
bine
d ba
sic
inco
me
tax
rate
44
.644
.6
44.6
In
crea
se (
decr
ease
) in
inco
me
taxe
s re
sulti
ng fr
omM
anuf
actu
ring
and
pro
cess
ing
prof
its d
educ
tion
(2.7
)(2
.7)
(3.0
) O
ther
2.2
2.5
1.
4Ef
fect
ive
inco
me
tax
rate
44
.144
.4
43.0
6. L
EA
SEC
OM
MIT
ME
NT
STh
e C
ompa
ny h
as e
nter
ed in
to o
pera
ting
leas
es, p
rim
arily
for
equi
pmen
t, fo
r w
hich
the
estim
ated
futu
re m
inim
um a
nnua
l pay
men
ts a
re a
s fo
llow
s:
2000
$ 4
3620
0129
220
0265
$ 7
93
Bro
ught
to y
ou b
y G
loba
l Rep
orts
31
7. A
MO
RT
IZA
TIO
NA
mor
tizat
ion
cons
ists
of t
he fo
llow
ing:
1999
1998
19
97
Cap
ital a
sset
s$1
,312
$1,4
56
$1,6
37
Prep
ublic
atio
n co
sts
2,18
72,
031
2,
748
C
ontr
acts
, cop
yrig
hts,
trad
emar
ks, a
genc
y ri
ghts
, and
goo
dwill
1414
13
$3,5
13$3
,501
$4
,398
8. F
INA
NC
IAL
INST
RU
ME
NT
S
The
Com
pany
’s fin
anci
al i
nstr
umen
ts c
onsi
st o
f ca
sh,
acco
unts
rec
eiva
ble,
am
ount
s du
e fr
om/t
o af
filia
ted
com
pani
es,
acco
unts
pay
able
and
accr
ued
char
ges
and
inco
me
taxe
s pa
yabl
e. A
t D
ecem
ber
31,
1999
, th
e fa
ir v
alue
of
the
Com
pany
’s fin
anci
al i
nstr
umen
ts a
ppro
xim
ated
the
irca
rryi
ng v
alue
, due
to
the
shor
t-te
rm m
atur
ity o
f the
se in
stru
men
ts. T
he C
ompa
ny’s
five
larg
est
cust
omer
s m
ake
up a
ppro
xim
atel
y 49
% (
1998
–36
%)(
1997
– 2
3%)
of t
he a
ccou
nts
rece
ivab
le b
alan
ce a
nd a
ppro
xim
atel
y 20
% (
1998
– 2
0%)(
1997
– 8
%)
of t
he n
et s
ales
.
9. S
EG
ME
NT
ED
DIS
CL
OSU
RE
The
Com
pany
is s
truc
ture
d on
a m
arke
t-fo
cus
basi
s an
d op
erat
es in
thr
ee p
rim
ary
mar
ket
area
s: p
ost-
seco
ndar
y ed
ucat
ion,
incl
udin
g un
iver
si-
ties
and
com
mun
ity
colle
ges
(“H
ighe
r E
duca
tion
”);
seco
ndar
y an
d el
emen
tary
sch
ools
and
pro
prie
tary
col
lege
s (“
Scho
ol”)
; an
d tr
ade,
pro
fes-
sion
al a
nd m
edic
al,
incl
udin
g re
taile
rs,
dist
ribu
tors
, lib
rari
es,
non-
trad
itio
nal
book
selle
rs,
dire
ct m
arke
ting
and
the
med
ical
sec
tor
(“Tr
ade,
Prof
essi
onal
and
Med
ical
”).
The
acco
untin
g po
licie
s of
the
segm
ents
are
the
sam
e as
thos
e de
scri
bed
in th
e su
mm
ary
of s
igni
fican
t acc
ount
ing
polic
ies.
1999
1998
Trad
eW
areh
ouse
Trad
eW
areh
ouse
Hig
her
Prof
essi
onal
Fu
lfill
men
t H
ighe
rPr
ofes
sion
alFu
lfillm
ent
Educ
atio
n Sc
hool
an
d M
edic
al
and
Supp
ort
Tota
lEd
ucat
ion
Scho
olan
d M
edic
alan
d Su
ppor
tTo
tal
Sale
s, le
ss r
etur
ns$3
5,49
4 $2
1,58
2 $1
8,91
6 $
—
$75,
992
$33,
593
$18,
682
$14,
457
$
—
$66,
732
Am
ortiz
atio
n1,
497
87
4
40
1,10
2
3,51
31,
438
77
3
48
1,24
2 3,
501
Pr
ovis
ion
for
inco
me
taxe
s—
—
—
4,61
8
4,61
8—
—
—
4,
150
4,15
0D
ivis
iona
lco
ntri
butio
n (lo
ss)
7,43
3
6,56
5
3,09
1 (1
1,24
0)
5,84
98,
714
5,89
1 1,
988
(11,
386)
5,
207
Tota
l exp
endi
ture
s fo
r ad
ditio
ns to
capi
tal a
sset
s an
d go
odw
ill27
793
4355
596
875
3379
354
541
Segm
ent a
sset
s 16
,497
8,
100
12,0
95
17,0
79
53,7
7114
,282
5,
679
8,05
2 19
,157
47,1
70
Bro
ught
to y
ou b
y G
loba
l Rep
orts
32
RE
CO
NC
ILIA
TIO
NS
Segm
ent
Ass
ets
1999
1998
19
97
Segm
ent a
sset
s $5
3,77
1$4
7,17
0 $4
5,57
5U
nallo
cate
d as
sets
Cas
h16
,253
8,38
1
3,95
3D
ue fr
om a
ffilia
ted
com
pani
es
2,69
44,
561
3,35
2N
on-d
ivis
iona
l pre
paid
exp
ense
s an
d ot
her
308
544
419
Def
erre
d in
com
e ta
xes
1,
245
1,26
0 1,
260
Con
trac
ts, c
opyr
ight
s, tr
adem
arks
, age
ncy
righ
ts, a
nd g
oodw
ill41
843
2 44
6To
tal a
sset
s $7
4,68
9$6
2,34
8 $5
5,00
5
10.
CO
MPA
RA
TIV
EF
INA
NC
IAL
STA
TE
ME
NT
STh
e co
mpa
rativ
e fin
anci
al s
tate
men
ts h
ave
been
rec
lass
ified
fro
m s
tate
men
ts p
revi
ousl
y pr
esen
ted
to c
onfo
rm t
o th
e pr
esen
tatio
n of
the
199
9 fin
anci
alst
atem
ents
.
11.
UN
CE
RT
AIN
TY
DU
ET
OT
HE
YE
AR
2000
ISS
UE
The
Year
200
0 Is
sue
aris
es b
ecau
se m
any
com
pute
rize
d sy
stem
s us
e tw
o di
gits
rath
er th
an fo
ur to
iden
tify
a ye
ar. D
ate-
sens
itive
sys
tem
s m
ay re
cogn
ize
the
year
2000
as
1900
or
som
e ot
her
date
, res
ultin
g in
err
ors
whe
n in
form
atio
n us
ing
year
200
0 da
tes
is p
roce
ssed
. In
addi
tion,
sim
ilar
prob
lem
s m
ay a
rise
in s
ome
syst
ems
that
use
cer
tain
dat
es in
199
9 to
rep
rese
nt s
omet
hing
oth
er t
han
a da
te. T
he e
ffect
s of
the
Yea
r 20
00 I
ssue
may
be
expe
rien
ced
befo
re, o
n, o
r af
ter
Janu
ary
1, 2
000,
and
, if
not
addr
esse
d, t
he im
pact
on
oper
atio
ns a
nd f
inan
cial
rep
ortin
g m
ay r
ange
fro
m m
inor
err
ors
to s
igni
fican
t sy
stem
s fa
ilure
, whi
chco
uld
affe
ct a
n en
tity’s
abi
lity
to c
ondu
ct n
orm
al b
usin
ess
oper
atio
ns.
Bro
ught
to y
ou b
y G
loba
l Rep
orts
33
The
follo
win
g se
lect
ed fi
nanc
ial d
ata
of th
e C
ompa
ny, a
s it
rela
tes
to th
e ei
ght y
ears
end
ed D
ecem
ber
31, 1
999,
is d
eriv
ed fr
om th
e au
dite
d fin
anci
alst
atem
ents
of t
he c
ompa
ny.
CO
MPA
RA
TIV
EST
AT
EM
EN
TO
FIN
CO
ME
(000
S)Ye
ars
ende
d D
ecem
ber
31
1999
1998
19
97
1996
19
95
1994
19
93
1992
Reve
nue
$77,
391
$68,
356
$61,
883
$44,
163
$38,
544
$38,
281
$37,
881
$40,
691
Expe
nses
66,9
2458
,999
54
,072
41
,154
36
,450
38
,237
36
,594
38
,385
Inco
me
Taxe
s 4,
618
4,15
0 3,
363
1,39
2 47
2 18
55
3 1,
017
Inco
me
from
con
tinui
ng o
pera
tions
$5
,849
$5,2
07
$4,4
48
$1,6
17
$1,6
22
$26
$734
$1
,255
Inco
me
from
con
tinui
ng o
pera
tions
per
sha
re
$2.9
3$2
.61
$2.2
3 $0
.81
$0.8
1 $0
.02
$0.3
7 $0
.63
Loss
from
dis
cont
inue
d op
erat
ions
net
of t
ax
——
—
—
—
$(
7,34
5)
$(1,
145)
$(
671)
Net
inco
me
(loss
) $5
,849
$5,2
07
$4,4
48
$1,6
17
$1,6
22
$($7
,319
) $(
411)
$5
84N
et in
com
e (lo
ss)
per
shar
e $2
.93
$2.6
1 $2
.23
$0.8
1 $0
.81
$(3.
67)
$(0.
21)
$0.2
9D
ivid
ends
pai
d pe
r sh
are
$0.5
0$0
.40
$0.2
0 $0
.20
$0.2
0 $0
.15
$0.6
0 $0
.60
BA
LA
NC
ESH
EE
TD
AT
ATo
tal A
sset
s $7
4,68
9$6
2,34
8 $5
5,00
5 $5
5,10
3 $4
8,17
6 $5
0,84
3 $5
8,34
1 $5
6,75
2
The
follo
win
g ta
ble
illus
trat
es c
ompa
rativ
e re
sults
for
the
four
qua
rter
s of
199
8 an
d 19
97.
QU
AR
TE
RLY
INC
OM
EST
AT
EM
EN
T($
000)
Qua
rter
End
edQ
uart
er E
nded
Qua
rter
End
edQ
uart
er E
nded
M
arch
31
June
30
Sept
. 30
Dec
. 31
Full
Year
19
9919
98
1997
19
9919
98
1997
19
9919
98
1997
19
9919
98
1997
19
9919
98
1997
Tota
l Rev
enue
9,
289
7,12
8 7,
858
14,0
0512
,576
11
,968
32
,114
29,1
81 2
5,18
8 21
,983
19,4
7116
,869
77
,391
68,3
56
61,8
83N
et In
com
e (L
oss)
fo
r th
e pe
riod
(223
)(4
25)
(507
) 24
342
7 42
9 4,
511
3,75
1 3,
137
1,31
71,
454
1,38
9 5,
848
5,20
7 4,
448
Net
Inco
me
(Los
s)
per
shar
e
(0.1
1)(0
.21)
(0.2
5)0.
120.
21
0.22
2.
261.
88
1.57
0.
660.
73
0.69
2.
932.
61
2.23
Sel
ecte
d F
inan
cial
Dat
a
Bro
ught
to y
ou b
y G
loba
l Rep
orts
34
TH
EN
OR
MA
CH
RIS
TE
NSE
N
ED
ITO
RIA
LE
XC
EL
LE
NC
EA
WA
RD
Sele
ctio
n C
rite
ria:
The
per
son
or t
eam
who
bes
t em
bodi
es•
The
dri
ve a
nd p
erse
vera
nce
to c
reat
e gr
eat
prod
uct
wit
h su
cces
s in
the
mar
ketp
lace
.•
An
unco
mpr
omis
ing
com
mit
men
t to
qua
lity.
•T
he h
ighe
st e
dito
rial
sta
ndar
ds.
AW
AR
D:
$1,0
00
1999
Win
ner
— T
he
Scie
nce
pow
er O
nta
rio
7–9
Stu
den
t Te
xtTe
am:
Lin
da
All
ison
, G
erry
DeI
ull
is,
Jacq
uel
ine
Don
ovan
, Je
nn
aD
un
lop
, L
ois
Ed
war
ds,
Sh
eila
Fle
tch
er,
Tom
Gam
blin
, D
anK
ozlo
vic,
Nan
cy L
and
ry,
Jan
e M
cNu
lty,
Tru
dy
Ris
ing,
Sch
ool
Div
isio
n;
and
Nic
la D
atto
lico
, B
rad
Mad
ill,
an
d Y
olan
da
Pig
den
,E
dit
oria
l, D
esig
n,
and
Pro
du
ctio
n D
epar
tmen
t.
TH
ESE
AR
YA
WA
RD
FO
RO
UT
STA
ND
ING
SAL
ES
Sele
ctio
n C
rite
ria:
•Sa
les
succ
ess
in m
eeti
ng a
nd e
xcee
ding
the
ann
ual
sale
s ta
rget
.•
Tena
city
in t
he p
ursu
it o
f m
eeti
ng c
usto
mer
nee
ds.
•W
orki
ng a
s an
out
stan
ding
tea
m p
laye
r to
kee
p th
eir
divi
sion
su
cces
sful
.•
Ded
icat
ion
to t
he c
ultu
re o
f M
cGra
w-H
ill R
yers
on.
•U
nfai
ling
good
hum
our.
AW
AR
D:
$1,0
00
1999
Win
ner
— J
ason
Cra
wfo
rd a
nd
Law
ren
ce H
ouri
han
, T
rad
e, P
rofe
ssio
nal
an
d M
edic
al D
ivis
ion
TH
EH
EA
TH
ER
SOM
ER
VIL
LE
MA
RK
ET
ING
EX
CE
LL
EN
CE
AW
AR
D
Sele
ctio
n C
rite
ria:
The
per
son
or t
eam
who
•
Dev
elop
s, p
lans
, and
exe
cute
s a
succ
essf
ul m
arke
ting
effo
rt.
•D
emon
stra
tes
init
iati
ve, c
reat
ivit
y, p
erse
vera
nce,
and
co
mpe
titi
ve d
rive
.
AW
AR
D:
$1,0
00
1999
Win
ner
— J
oe S
aun
der
cook
, H
igh
er E
du
cati
on D
ivis
ion
TH
ET
HE
RE
SAC
OU
RN
EY
EA
OU
TST
AN
DIN
GSE
RV
ICE
AW
AR
D
Sele
ctio
n C
rite
ria:
•T
he p
erso
n or
tea
m t
hat
dem
onst
rate
s th
e co
mm
itm
ent
to q
ualit
y,te
amw
ork,
and
cre
ativ
ity
in m
eeti
ng a
nd e
xcee
ding
the
nee
ds o
fcu
stom
ers.
AW
AR
D:
$1,0
00
1999
Win
ner
— C
hri
s L
i, I
nfo
rmat
ion
an
d S
yste
ms
Tech
nol
ogy
Dep
artm
ent.
EM
PL
OY
EE
RE
CO
GN
ITIO
NA
WA
RD
S
Thr
ough
out
the
year
, the
re w
ere
60 E
mpl
oyee
Rec
ogni
tion
Aw
ards
pres
ente
d to
em
ploy
ees
who
mad
e a
sign
ifica
nt c
ontr
ibut
ion
to t
heC
ompa
ny a
nd a
re r
ecom
men
ded
to m
anag
emen
t by
any
one
in t
heC
ompa
ny. A
war
d: $
100.
00
Als
o, a
n ad
diti
onal
ten
spe
cial
Em
ploy
eeR
ecog
niti
on A
war
ds w
ere
pres
ente
d in
199
9. A
war
d: $
1,00
0.00
Pre
side
nt C
lub
Aw
ards
Bro
ught
to y
ou b
y G
loba
l Rep
orts
35
The
Pa
t V
idle
r Sc
hola
rshi
p w
as
pres
ente
d to
si
x ve
ry
dese
rvin
g
child
ren
of e
mpl
oyee
s in
199
9. T
hey
wer
e:
KR
YS
TA
L
HE
SK
ET
H,
dau
ghte
r of
Su
e Pe
nn
y,
Prod
uct
ion
Coo
rdin
ator
, Edi
tori
al, D
esig
n, a
nd P
rodu
ctio
n D
epar
tmen
t. K
ryst
al is
stud
ying
Gen
eral
Art
s an
d Sc
ienc
e at
Dur
ham
Col
lege
of
App
lied
Art
s
and
Tech
nolo
gy.
She
hope
s to
be
a C
ouns
ello
r w
hen
she
finis
hes
scho
ol.
MA
RK
L
AN
DM
ES
SE
R,
son
of
A
del
e La
nd
mes
ser,
Pe
rson
nel
Ass
ista
nt,
Hum
an
Res
ourc
es
Dep
artm
ent.
M
ark
atte
nds
Dur
ham
Col
lege
of
App
lied
Art
s an
d Te
chno
logy
and
is
in a
tw
o-ye
ar A
uto
Mec
hani
cs c
ours
e. A
fter
a t
hree
-yea
r ap
pren
tice
ship
, he
will
be
able
to
obta
in h
is li
cens
e to
be
a R
egis
tere
d A
uto
Mec
hani
c.
VA
LE
RIE
LU
SCO
MB
E,
daug
hter
of
Mar
lene
Lus
com
be,
Exe
cuti
ve
Ass
ista
nt, H
ighe
r E
duca
tion
Div
isio
n. V
aler
ie a
tten
ds D
urha
m C
olle
ge
of A
pplie
d A
rts
and
Tech
nolo
gy a
nd i
s in
the
Offi
ce A
dmin
istr
atio
n
cour
se.
She
is p
lann
ing
on m
ajor
ing
in L
egal
Adm
inis
trat
ion
and
her
ulti
mat
e w
orki
ng g
oal i
s La
w.
AD
AM
PA
VL
AK
OV
ICH
,so
n
of
Nan
cy
Pavl
akov
ich
, M
anag
er,
Hum
an R
esou
rces
Dep
artm
ent.
Ada
m a
tten
ds R
yers
on P
olyt
echn
ic
Uni
vers
ity
and
his
maj
or i
s In
form
atio
n Te
chno
logy
. H
is u
ltim
ate
care
er g
oal i
s to
wor
k on
a c
onsu
ltin
g ba
sis
assi
stin
g cl
ient
s w
ith
thei
r
info
rmat
ion
proc
essi
ng a
nd e
-com
mer
ce i
niti
ativ
es,
mar
keti
ng a
nd
selli
ng o
n th
e In
tern
et.
DO
N S
T. O
NG
E,
son
of P
ierr
ette
St.
Ong
e, S
uper
viso
r, W
areh
ouse
.
Don
at
tend
s th
e U
nive
rsit
y of
O
ttaw
a an
d is
pr
epar
ing
for
his
Bach
elor
’s de
gree
in
Edu
cati
on.
He
will
be
teac
hing
in
the
Fren
ch o
r
Imm
ersi
on s
choo
l sys
tem
, sec
onda
ry le
vel.
He
is m
ajor
ing
in P
hysi
cal
educ
atio
n w
ith
a m
inor
in B
iolo
gy.
MA
RC
ST.
ON
GE
,al
so t
he s
on o
f Pi
erre
tte
St. O
nge,
is a
tten
ding
Sir
Sand
ford
Fle
min
g C
olle
ge,
Fros
t C
ampu
s. H
e is
stu
dyin
g N
atur
al
Res
ourc
es L
aw E
nfor
cem
ent
and
hope
s to
bec
ome
a C
onse
rvat
ion
Offi
cer,
info
rmal
ly k
now
n as
a G
ame
War
den.
Sch
olar
ship
s
Bro
ught
to y
ou b
y G
loba
l Rep
orts
36
H.
IAN
MA
CD
ON
AL
D,
O.C
, L
L.D
.C
hai
rman
of
the
Boa
rd (
19
96
)
JOH
ND
. D
ILL
Pre
sid
ent
and
Ch
ief
Exe
cuti
ve O
ffic
er (
19
93
)
GA
RY
A.
KR
IKL
ER
Exe
cuti
ve V
ice
Pre
sid
ent,
Ch
ief
Fin
anci
al O
ffic
er
and
Sec
reta
ry-T
reas
ure
r (1
99
4)
PE
TR
AM
. C
OO
PE
R
Pre
sid
ent
(19
97
)H
igh
er E
du
cati
on D
ivis
ion
NA
NC
YL
. G
ER
RIS
H
Pre
sid
ent
(19
99
)Sc
hoo
l D
ivis
ion
MA
RSH
AL
LI.
MO
RR
IS
Exe
cuti
ve V
ice
Pre
sid
ent
(19
96
)
CA
RL
PO
SLU
NS
Exe
cuti
ve V
ice
Pre
sid
ent
(19
94
)
CL
IVE
G.
PO
WE
LL
Exe
cuti
ve V
ice
Pre
sid
ent
(19
97
)
JUL
IAO
. W
OO
DS
Pre
sid
ent
(19
94
)Tr
ade,
Pro
fess
ion
al a
nd
M
edic
al D
ivis
ion
RO
BE
RT
J. B
AH
ASH
(198
8)E
xecu
tive
Vic
e P
resi
den
t C
hie
f F
inan
cial
Off
icer
Th
e M
cGra
w-H
ill
Com
pan
ies,
In
c.
New
Yor
k
JAM
ES
G.
BA
RN
ES
(198
8)P
rofe
ssor
of
Mar
ket
ing
Mem
oria
l U
niv
ersi
ty o
f N
ewfo
un
dla
nd
St.
Joh
n’s
PE
NE
LO
PE
S. B
ON
NE
R(1
990)
Par
tner
Osl
er,
Hos
kin
& H
arco
urt
Bar
rist
ers
& S
olic
itor
s To
ron
to
JOH
ND
. D
ILL
(199
3)P
resi
den
t an
d C
hie
f E
xecu
tive
Off
icer
McG
raw
-Hil
l R
yers
on L
imit
edW
hit
by
RO
BE
RT
E.
EV
AN
SON
(199
8)P
resi
den
tE
du
cati
onal
an
d P
rofe
ssio
nal
Pu
bli
shin
g G
rou
pT
he
McG
raw
-Hil
l C
omp
anie
s, I
nc.
N
ew Y
ork
H.
IAN
MA
CD
ON
AL
D,
O.C
., L
L.D
. (1
985)
Pre
sid
ent
Em
erit
us
and
Pro
fess
orYo
rk U
niv
ersi
tyTo
ron
to
JOH
ND
. N
EG
RO
PO
NT
E(1
999)
Exe
cuti
ve V
ice
Pre
sid
ent
Glo
bal
Mar
ket
sT
he
McG
raw
-Hil
l C
omp
anie
s, I
nc.
,N
ew Y
ork
MA
NO
NR
. V
EN
NA
T, O
.C.
(198
8)C
hai
rman
an
d M
anag
ing
Dir
ecto
rSp
ence
rStu
art
Mon
trea
l
Dir
ecto
rs
Off
icer
s
(as
at A
pril
13,
200
0)
(as
at A
pril
13,
200
0)
Bro
ught
to y
ou b
y G
loba
l Rep
orts
37O
ffic
ers:
Fron
t R
ow: N
ancy
L. G
erri
sh, P
etra
M. C
oope
r M
iddl
e R
ow: J
ulia
O. W
oods
, Car
l Pos
luns
, Joh
n D
. Dill
, Mar
shal
l I. M
orri
s B
ack
Row
: Cliv
e G
. Pow
ell,
Gar
y A
. Kri
kler
B
roug
ht to
you
by
Glo
bal R
epor
ts
38
EX
EC
UT
IVE
OF
FIC
ES
McG
raw
-Hill
Rye
rson
Lim
ited
300
Wat
er S
tree
tW
hitb
y, O
ntar
io
L1N
9B6
Tele
phon
e:
(905
) 43
0-50
00Fa
csim
ile:
(905
) 43
0-50
20ht
tp://
ww
w.m
cgra
whi
ll.ca
CO
RP
OR
AT
EA
ND
SHA
RE
HO
LD
ER
INF
OR
MA
TIO
N
Gar
y A
. Kri
kler
Secr
etar
y-Tr
easu
rer
Tele
phon
e:
(905
) 43
0-50
32
AN
NU
AL
AN
DSP
EC
IAL
ME
ET
ING
OF
SHA
RE
HO
LD
ER
S
Ken
sing
ton
Roo
mLe
Roy
al M
erid
ien
Kin
g E
dwar
d H
otel
Toro
nto,
Ont
ario
Tues
day,
Jun
e 13
, 200
0at
11:
00 a
.m.
EX
CH
AN
GE
LIS
TIN
GS
The
Tor
onto
Sto
ck E
xcha
nge
Stoc
k Sy
mbo
l: M
HR
GE
NE
RA
LC
OU
NSE
L
Osl
er, H
oski
n &
Har
cour
tBa
rris
ters
& S
olic
itor
sTo
ront
o
AU
DIT
OR
S
Ern
st &
You
ng L
LPC
hart
ered
Acc
ount
ants
Toro
nto
BA
NK
ER
S
The
Ban
k of
Nov
a Sc
otia
RE
GIS
TR
AR
AN
DT
RA
NSF
ER
AG
EN
T
Inve
stor
s ar
e en
cour
aged
to
cont
act
our
Tran
sfer
Age
nt a
nd R
egis
trar
,C
IBC
Mel
lon
Trus
t C
ompa
ny,
for
info
rmat
ion
rega
rdin
g th
eir
secu
rity
hold
ings
. T
hey
can
be r
each
ed a
t:
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C M
EL
LO
NT
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STC
OM
PAN
Y
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701
0A
dela
ide
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et P
osta
l Sta
tion
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SWE
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INE™
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16)
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orth
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eric
a)Fa
csim
ile: (
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1
WE
BSI
TE:
ww
w.c
ibcm
ello
n.ca
EM
AIL
:in
quir
ies@
cibc
mel
lon.
ca
Thi
s re
port
has
bee
n pr
inte
d on
rec
ycla
ble
acid
-fre
e pa
pers
.
Edi
tor:
Mar
gare
t H
ende
rson
Prod
ucti
on C
o-or
dina
tor:
Sus
anne
Pen
ny
Man
ager
, Inv
esto
r R
elat
ions
: Joy
ce L
loyd
Des
igne
r: D
iann
a Li
ttle
Exe
cuti
ve P
hoto
s: R
odne
y D
aw
Tech
nica
l Art
: Gre
g D
evit
t
Sha
reho
lder
and
Cor
pora
te I
nfor
mat
ion
Bro
ught
to y
ou b
y G
loba
l Rep
orts
39
TH
EM
CG
RA
W-H
ILL
CO
MPA
NIE
S, I
NC.
New
Yor
k, N
ew Y
ork
MCG
RA
W-H
ILL
BO
OK
CO
MPA
NY
AU
STR
AL
IA,
PT
Y. L
IMIT
ED
Sydn
ey, N
.S.W
., A
ustr
alia
TA
TA
MCG
RA
W-H
ILL
PU
BL
ISH
ING
CO
MPA
NY
PR
IVA
TE
LIM
ITE
D
New
Del
hi, I
ndia
MCG
RA
W-H
ILL
BO
OK
CO
MPA
NY
NE
WZ
EA
LA
ND
, P
TY.
LIM
ITE
D
Auc
klan
d, N
ew Z
eala
nd
MCG
RA
W-H
ILL
BO
OK
CO
MPA
NY
Sing
apor
e
MCG
RA
W-H
ILL
INT
ER
NA
TIO
NA
L(U
.K.)
LIM
ITE
D
Mai
denh
ead,
Eng
land
MCG
RA
W-H
ILL
LIB
RI
ITA
LIA
Mila
n, I
taly
MCG
RA
W-H
ILL
ED
ITO
RA
DE
PO
RT
UG
AL,
LTD
A.
Lisb
on, P
ortu
gal
MCG
RA
W-H
ILL
INT
ER
AM
ER
ICA
NA,
S.A
.Bo
gota
, D.E
., C
olom
bia
MCG
RA
W-H
ILL/I
NT
ER
AM
ER
ICA
NA
ED
ITO
RE
S,S.
A.
DE
C.V
.M
exic
o, D
.F.,
Mex
ico
MCG
RA
W-H
ILL/I
NT
ER
AM
ER
ICA
NA
DE
ESP
AN
A,
S.A
.M
adri
d, S
pain
MCG
RA
W-H
ILL/I
NT
ER
AM
ER
ICA
NA
DE
VE
NE
ZU
EL
AS.
A.
Car
acas
, Ven
ezue
la
MCG
RA
W-H
ILL
(MA
LA
YSI
A)
SDN
. B
HD
Sela
ngor
, Mal
aysi
a
MCG
RA
W-H
ILL
BO
OK
CO
MPA
NY
Met
ro M
anila
, Phi
lippi
nes
MCG
RA
W-H
ILL/I
NT
ER
AM
ER
ICA
NA
DE
CH
ILE
LIM
ITA
DA
Sant
iago
, Chi
le
MCG
RA
W-H
ILL/I
NT
ER
AM
ER
ICA
NA
INC.
Rio
Pie
dras
, Pue
rto
Ric
o
MCG
RA
W-H
ILL
KO
RE
A,
INC.
Seou
l, K
orea
MCG
RA
W-H
ILL
INT
ER
NA
TIO
NA
LE
NT
ER
PR
ISE
S, I
NC.
Joha
nnes
burg
, Sou
th A
fric
a
MCG
RA
W-H
ILL
INT
ER
NA
TIO
NA
LE
NT
ER
PR
ISE
S, I
NC.
Kow
loon
, Hon
g K
ong
MCG
RA
W-H
ILL
INT
ER
NA
TIO
NA
LE
NT
ER
PR
ISE
S, I
NC.
Taip
ei, T
aiw
an
MCG
RA
W-H
ILL
INT
ER
NA
TIO
NA
LE
NT
ER
PR
ISE
S, I
NC.
Bang
kok,
Tha
iland
Int
erna
tion
al A
ffil
iate
s
Bro
ught
to y
ou b
y G
loba
l Rep
orts
40
McG
raw
-Hill
Rye
rson
Lim
ited
bel
ieve
s C
anad
ians
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flo
uris
h in
com
mun
itie
s th
at a
re h
ealt
hy,
wel
l ed
ucat
ed,
cult
ural
ly r
ich,
and
soci
ally
sec
ure.
The
Com
pany
will
sup
port
pro
gram
s th
at in
crea
se t
heab
iliti
es o
f pe
ople
in
our
com
mun
itie
s to
lea
rn,
to g
row
int
elle
ctua
lly,
to m
aste
r ne
w s
kills
, an
d to
max
imiz
e th
eir
indi
vidu
al t
alen
ts f
orsc
hool
, wor
k, a
nd c
omm
unit
y.
MA
TC
HIN
GG
IFT
PR
OG
RA
M
The
Com
pany
will
mat
ch a
ny e
mpl
oyee
’s fin
anci
al g
ift t
o an
y no
n-pr
ofit
Can
adia
n or
gani
zati
on t
hat
supp
orts
edu
cati
on,
lear
ning
, an
dlit
erac
y up
to
a m
axim
um o
f $2,
000
per
empl
oyee
per
yea
r (i
nclu
ding
the
Uni
ted
Way
mat
chin
g co
ntri
buti
ons)
. In
199
9, t
he C
ompa
nym
atch
ed f
ive
empl
oyee
gift
s fo
r a
tota
l of
$490
.
UN
ITE
DW
AY
PR
OG
RA
M
McG
raw
-Hill
Rye
rson
will
mat
ch a
ny e
mpl
oyee
’s U
nite
d W
ay c
ontr
i-bu
tion
. Whe
n an
em
ploy
ee c
ontr
ibut
es a
day
’s pa
y to
the
Uni
ted
Way
,he
/she
may
tak
e a
paid
day
off
wor
k to
per
form
vol
unte
er w
ork
tosu
ppor
t th
e ac
tivi
ties
of
any
non-
prof
it o
rgan
izat
ion
or a
wor
thy
proj
ect
in t
he c
omm
unit
y. I
n 19
99,
the
Com
pany
mat
ched
em
ploy
eeco
ntri
buti
ons
of $
6,68
4.00
.
EM
PL
OY
EE
VO
LU
NT
EE
RSU
PP
OR
TP
RO
GR
AM
Whe
n an
em
ploy
ee p
arti
cipa
tes,
on
a re
gula
r ba
sis,
for
a ye
ar o
r m
ore,
in a
qua
lifie
d pr
ogra
m o
f vol
unte
er s
uppo
rt t
hrou
gh s
choo
ls a
nd n
on-
prof
it o
rgan
izat
ions
(ed
ucat
ion,
hea
lth
or f
itne
ss,
and
soci
al s
ervi
ces)
and
has
an o
ngoi
ng c
omm
itm
ent o
f at l
east
fift
y ho
urs
a ye
ar, M
cGra
w-
Hill
Rye
rson
will
sup
port
the
pro
gram
wit
h a
$300
con
trib
utio
n. I
n19
99, t
he C
ompa
ny s
uppo
rted
five
org
aniz
atio
ns fo
r a
tota
l of $
1,50
0.
FO
CU
SED
SUP
PO
RT
Cou
ncil
for
Can
adia
n U
nity
$2,5
00Fo
unda
tion
de
la C
hene
lière
$1,0
00T
he C
omm
onw
ealt
h of
Lea
rnin
g$2
,000
Brea
kfas
t fo
r Le
arni
ng$2
,000
Dur
ham
Int
erna
tion
al C
entr
e fo
rQ
ualit
y (V
oice
to
Text
Pilo
t/D
urha
m S
choo
l Boa
rd)
$3,0
00
McG
raw
-Hil
l Ry
erso
n’s
1999
C
orpo
rate
Con
trib
utio
n Pr
ogra
ms
Bro
ught
to y
ou b
y G
loba
l Rep
orts