© 2018 Cognizant
© 2018 Cognizant
Innovative and Effective
Ways of Learning
May 16, 2018
Kamal Narang
Country Head-Cognizant Philippines
© 2018 Cognizant 2
Limited budget
Getting employees to make time for L&D
Small L&D team
Demonstrating ROI
Alignment to the company’s strategy
Lack of learner engagement and motivation
Lack of data and insights to pinpoint effective solutions
Outdated content
Source: Elearningindustry.com
© 2018 Cognizant 3
90%
Source: LinkedIn’s Workplace Learning Report 2018
Employees are
overwhelmed with emails,
mobile & work complexities
68% prefer to
learn at
work
58% prefer to
learn at their
own pace
of Companies offer
Digital Learning today
49% prefer to
learn at the
point of
need
© 2018 Cognizant 4
Just enough, Just in time, Just for me
• Millennials will form 50% of the global
workforce by 2020
• Millennials tend to keep their smartphones
at their side day and night
Today’s workforce needs speed and flexibility
© 2018 Cognizant 5
Source: Skillsoft 2017
Learner chooses content
Reinforce,
practice, assess
2-5 min topics, combined
into larger programs Animation, ‘how to,’
scenarios
Learning systems,
company portals, hotlinks
Anytime access;
read, listen, watch
preferred choice +
+
Learner-centric
Varied Treatments
+ Retention-driven
+ Micro/Modular
+ Mobile
+ Embedded
© 2018 Cognizant 6
200-1000 employees
Classroom Online
VS
Source: LinkediI’s Workplace Learning Report 2018
1000-10,000 employees
10,000 employees
63%
57%
50%
37%
43%
50%
© 2018 Cognizant 7
Formats
Philosophy
Users
Systems
e-Learning
& Blended
Talent
Management
Continuous
Learning
Digital
Learning
Intelligent
Learning
1998-2002 2005 2010 2017 2020
Inte
lligent, P
ers
onaliz
ed,
Machin
e D
riven
Source: Bersin by Deloitte
From e-Learning Digital Learning intelligent learning
Course Catalog
Online University
Learning Path Career
Track
Video, Self-Authored,
Mobile, YouTube
Micro-Learning
Online Video
Courses Everywhere
Instructional Design
Kirkpatrick
Blended Learning
Social Learning
70-20-10
Taxonomies
Design Thinking
Learning Experience
Self Study
Online Learning
Career Focused Lots
of Topics
Learning-on-demand
Embedded Learning
Everyone, All the Time,
Everywhere
LMS as
e-Learning Platform
LMS as Talent
Platform
LMS as
Experience Platform
LMS invisible
Data Driven, Mobile
© 2018 Cognizant 8
© 2018 Cognizant 9
Macro-Learning
I want to learn something new.
• Several hours or days
• Definitions, concepts, principles &
practice
• Exercises graded by others
• People to talk with, learn from
• Coaching & support needed
Courses, classes, MOOCs, programs
Micro-Learning
I need help now.
• 2 min or less
• Topic or problem based
• Search by asking a question
• Video or text
• Indexed & searchable
• Content rated for quality & utility
Videos, articles, samples, tools
© 2018 Cognizant 10
Source: Bersin by Deloitte
© 2018 Cognizant 11
Most people today learn in an unofficial, unscheduled & impromptu manner
9 in 10 Nearly
people
enjoy learning
50% of professionals say
they learn something
from an article, video,
or book every day
40% of professionals
haven’t taken a single
course since college
time spent/day by most
working professionals
1-30min
Source: Degreed Survey
© 2018 Cognizant 12
Formal + informal = effective training mix B
e D
is u
pti
ve • Flexibility for learners to choose
learning goals and content
• Scenario-based digital learning
• Collaborative learning networks
• Foster impactful learning
experiences using digital
technologies
© 2018 Cognizant
future
© 2018 Cognizant 14
© 2018 Cognizant 15
“Since we live in an age of innovation, a practical education must prepare a man for work that does not yet exist and cannot yet be clearly defined.” – Peter F. Drucker
© 2018 Cognizant
© 2018 Cognizant
Name Email
Thank you!
16
Kamal Narang
Country Head-Philippines