Data Quality Delivered
Essent Belgium is maturing
Our business
We buy energy from the wholesale market
We sell energy to the retail market
Selling price – purchase price
gross profit
We collect transport, distribution
and taxes
That´s all we do
Project Dynamo
Objectives : - Simplification and automation of processes- Focus on error handling- Increased data quality- Support for new market processes (MIG 4.0, SEPA, …)
The financial business case
All amounts in k€
Customer number 67635725
Name Francoise Declerc
Date of birth 5/7/1969
Address Rue Du Chene 124680 Hermée
The shocking business case
Customer number 67268392
Name André Richard
Date of birth null
Address Rue Georges Simenon 74680 Hermée
EAN 541456700000827610
Address Essent Rue Georges Simenon 74680 Hermée
Address DGO Rue Georges Simenon 74680 Oupeye
EAN 541456700000672615
Address Essent Rue Du Chene 124680 Hermée
Address DGO Rue du Chêne 124680 Oupeye
Customer number 67256292
Name Andre Richard
Date of birth 15/3/1971
Address Rue du Chêne 124680 Oupeye
customermoves
newcustomer
11
Cleaning for Dynamo
AxaptaBack Office
DQ & MigrationMecomsDynamo
WDM GraydonAccess
RegisterDNB
Snapshots
Customer InstallationTools
Data
Road 65
extract
data pump
correctupdate insertscriptsexport
manual cleansing
Human Inference
From reactive to proactive
Process or Data?
• Errors in incoming data
• Errors in master data
• Errors in reference data
• Bugs in processes
• All lead to errors in output data
New data in
Master Data
Reference Data
New data out
The 80 – 20 rule
VW Golf €12.000
VW Touareg €60.000
Data Quality & Lean
• Monthly cycle evaluating validity
• Focus on input needs of processes
• Business Process Analysts
• Process Improvements & Cleaning
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