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MANAGEMENT OF A CENSUS, PART 2
THE CENSUS AND MATRIX MANAGEMENT
Quality Assurance of Census
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FUNCTIONAL ORGANIZATIONTraditional NSO Organization:Subject Matter Groupings:
o Economico Socialo National Accounts, etc.
Central Services:o Human Resourceso IT / Methodologyo Cartography / Geography / GISo Dissemination, etc.
(Regional Offices)2
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FUNCTIONAL CONUNDRUM
Census is a massive, complex programme:• Requiring careful planning• Sequential preparation• Time management• Specialized staff working together
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MATRIX MANAGEMENT
Uses Project ManagementDistributed ResponsibilityInterdisciplinaryEphemeral
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PROJECT MANAGEMENT
Divides tasks into manageable chunksBig tasks are sub-divided into smaller ones
concurrent sequential
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DISTRIBUTED RESPONSIBILITY
Responsibility delegated to teamsResponsibility accepted by teams
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TRUST
Senior Managers• Trust staff to achieve goals
Project Teams• Trust that Senior Management will back them
All• Trust that will get help when necessary
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SCHEDULING
Tasks sequentialResources limited– Physical resources– Human resources
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RESOURCE DETERMINATION
• Proposed
• Negotiated
• Accepted
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COMMITMENT
• Deliverables
• Delivery Date
• Milestones
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MONITORING PROGRESS
Tracking Mechanism
Records Progress
Early Warning System
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TRACKING SYSTEMS
• Project Team Reports• GANTT Charts• PERT Charts• Critical Path Analysis
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GANTT CHARTSource: http://en.wikipedia.org/wiki/Gantt_chart
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PERTPERT network chart for a seven-month project with five
milestones (10 through 50) and six activities (A through F).
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MONITORING SYSTEM
Input:• Project Team Reports
Output:• Tables• Charts• Warnings
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MONITORING SYSTEM
Manual
Automated
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RESPONDING TO WARNINGS
When the monitoring system identifies a delay which affects the critical path –
Management has 3 options:1.Find a way to bring a project back on
schedule;2.Reduce the time required for a future
segment (or a combination of 1 & 2);3.Delay Census Day
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ADVANTAGES OF MATRIX MANAGEMENT
• Expands Leadership Pool
• Stretches ability
• Motivation & Commitment
• Collegiality & Co-operation
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DISADVANTAGES
• Rivalry with Functional Organization
• Generates resentment from those passed over
• Risks failure when poor choices made
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SIDE BENEFITS OF MATRIX MANAGEMENT
For the NSO• Improves overall capability
• Separates the wheat from the chaff
• Identifies candidates for advancement
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For all employees• offers them more opportunity to grow• Provides challenges• Shows them what they can do and where
they need to improve their capabilities
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SIDE BENEFITS OF MATRIX MANAGEMENT
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SIDE BENEFITS OF MATRIX MANAGEMENT
For the over-achievers• Demonstrated their capabilities• Put them in the limelight• Enhanced their career opportunities
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