©2017 DFS Services LLC
Shopping In Stores Is Losing Its Luster
The Facts Behind the Exponential Growth of Digital CommerceDigital Spending Is Up—Way Up
Cross-border transactions will comprise about
25% of that $4 trillion in online spending1
By 2020, online spendingis expected to double3
1 3consumers
would rather do dishes or laundry than shop at a store2
INThat’s nearly 22% of the world’s population
1.6 billion
people shopped online in 2016— spending more than $2 trillion.1
Up from 9% today
$4trillion
$2trillion
20%of all sales will be online by 20253
4
By 2025, in-store purchases are predicted to drop
11%
The Bottom Line on Discover AcceptanceAcross All Payment Channels
Making the Case for Seamless Acceptance:
Capitalize on the Growth of Digital PaymentsDigital payments are the new engine for retail sales growth as more and more consumers are skipping stores in favor of online and mobile purchases. This global trend shows no signs of reversing, in fact, quite the opposite. That’s why now is the time to check out the facts—and lay the foundation for seamless acceptance.
By enabling Discover acceptance, you can reduce cart abandonment and lost sales—as well as bolster customer satisfaction with nearly frictionless transactions. Plus, accepting Discover means you can do business with international cardmembers from major global issuers like Diners Club International® and other Alliance Partners. Together, we can help boost digital customer satisfaction—and your sales.
To find out how to ensure Discover acceptance, visit discvr.co/DigitalAcceptance, email [email protected] or call 1-800-951-0633 today.
1 Online Payments and Ecommerce Market Guide, The Paypers, 2016 2 Making the Digital Connection, Why Physical Retail Stores Need a Reboot, Capgemini, 2017 3 eMarketer, Worldwide Retail Commerce Sales Will Reach $1.915 Trillion This Year, August 2016 4 TNS State of the Card Market Report, November 2015 5 C+R Research Study of 2,000 Discover Cardholders commissioned by DFS Services LLC and completed in December 20166 By merchant locations, Global Payment Cards Data and Forecasts to 2020–Regional Comparisons, Retail Banking and
Research (RBR), July 2015
3RD-LARGEST
Discover Global Network is the
payments network6countries and territories
PROCESSES billionsof transactions annually ACROSS
185OFFERS
$300+ In spendopportunitybillion
61% of Discover Cardmembers who use a digital wallet prefer to use Discover5
Discover Cardmembers prefer using their Discover Card when paying in the following ways5
Websites 91%
Mobile Apps 88%
Digital Wallets 81%
have adopted digital wallets5
IN Discover® Cardmembers1 3
Discover® Cardmembers Are Fully Utilizing Digital Payments
Recommended
