LOGO
MIRJANA SEKULOVSKA, PhD, DEPUTY MINISTER OF INFORMATION SOCIETY
Republic of MacedoniaMinistry of Information
Society
Republic of MacedoniaMinistry of Information
SocietyIntroduction
Citizens, businesses and Non-governmental organizations (NGOs) are burdened with bureaucratic administrative services
Reducing administrative barriers means increasing the exchange of data and documents in electronic form
Introduction of a new ICT-based system
enables simpler and more efficient administrative services for citizens, businesses and NGOs
Republic of MacedoniaMinistry of Information
SocietyObjectives
Establishing e-infrastructure for implementation of electronic services
Enabling electronic exchange of documents and data in public administration
Increasing coordination among public administration institutions
Enabling simpler and more efficient administrative services for citizens, businesses and NGOs
Reducing bureaucracy and red tape
Republic of MacedoniaMinistry of Information
SocietyRequired activities
Complex process that includes: Analysis, modeling of business processes,
determination of priority services Analysis of software systems and databases Providing fast and reliable fiber optic
connection Changing existing and adopting new
legislation Development of a specific software, service
bus for data and documents exchange in electronic form
Other
Republic of MacedoniaMinistry of Information
SocietyMain projects
E-Documents Analyzing the type and number of services provided and
documents issued by institutions, also dependencies between services, documents and institutions
Conducting financial, IT and process analyses and creating priorities
Collecting information about databases that possess information necessary for services/documents, like: type, vendor, version, working platform etc.
Collecting information about the IT working staff Process automation will be done gradually over time according
to a priority list
Interoperability Establishing secure connections between institutions, defining
procedures for standardized document exchange and data interoperability.
Republic of MacedoniaMinistry of Information
SocietyE-Documents
Beneficiaries1 Ministry of Internal Affairs 2 Public Revenue Office, Ministry of Finance3 Ministry of Justice, Office for management of the Registers of births, marriages and deaths4 Employment Service Agency of Republic of Macedonia5 Real Estate Cadastre Agency 6 Public Procurement Bureau7 Central Registry of Republic of Macedonia8 Customs Administration of the Republic of Macedonia9 Primary Court Skopje I10 Primary Court Skopje II11 Health Insurance Fund of Macedonia12 Pension and Disability Insurance Fund of Macedonia13 Centers for Social Affairs (27)14 Chamber of Notaries15 City of Skopje16 Administrative Court
Coordinators1 Ministry of Information Society2 Cabinet of the Deputy – Prime Minister of the Government in charge of economic affairs
Beneficiaries and Coordinators
Republic of MacedoniaMinistry of Information
SocietyE-Documents
Action Plan - 2 phasesKey milestones
Republic of MacedoniaMinistry of Information
SocietyE-Documents
Analysis of business processes related to services and documents issued to citizens
Database/IT analysis Financial analysis Identifying priority services and
documents for a pilot project - Priority criteria
Situation analysis
Republic of MacedoniaMinistry of Information
SocietyE-Documents
Financial analysis Estimating costs and savings Recommendations for implementation Detailed action plan
Next Steps
Republic of MacedoniaMinistry of Information
SocietyInteroperability
Interoperability is the ability of two or more diverse government information and communications technology (ICT) systems or components to meaningfully and seamlessly exchange information and use the information that has been exchanged.
Republic of MacedoniaMinistry of Information
SocietyInteroperability
Dimensions ORGANISATIONAL INTEROPERABILITY Concerned with defining business goals, modeling business
processes and bringing about the collaboration of administrations that wish to exchange information and may have different internal structures and processes.
SEMANTIC INTEROPERABILITY Concerned with ensuring that the precise meaning of exchanged
information is understandable by any other application that was not initially developed for this purpose.
TECHNICAL INTEROPERABILITY Covers the technical issues of linking computer systems and services. It includes key aspects such as open interfaces, interconnection services, data integration and middleware, data presentation and exchange, accessibility and security services.
LEGAL FRAMEWORKIt serves as the legal basis for the instruments used to provide a system of eGovernment Interoperability and for closer cooperation between all authorities providing services.
Republic of MacedoniaMinistry of Information
SocietyInteroperability
Pilot Institutions
Ministry of Interior Customs Administration of the Republic of
Macedonia Real Estate Cadastre Agency Public Revenue Office, Ministry of Finance Central Registry of the Republic of
Macedonia
Republic of MacedoniaMinistry of Information
SocietyObjectives
Providing simplified, faster and more efficient administrative services Providing simplified, faster and more efficient administrative services to citizens, businesses and NGOs through increased coordination and interaction between public administration bodies, with the use of information technology.
Increasing exchange of informationIncreasing exchange of information and documents in electronic form as part of regular communication between government institutions
Reducing bureaucratic service burden on citizens
Increasing convenience and reducing time of service provision
Republic of MacedoniaMinistry of Information
Society
Interoperability – System Architecture
Republic of MacedoniaMinistry of Information
SocietyIssues and Solutions
Different ICT development levels of government institutions
Institutions whose systems are advanced are able to immediately join the new interoperability system. All other institutions are encouraged to prepare a strategy for transferring data into digital form. Once they reach a certain level of readiness, they can be included in the new interoperability system.
Legislation Specific legislation that applies to exchange of data and documents in
electronic form introduces the relevant rules, rights and obligations. Institutions are required to harmonize within two years their operations and information systems with the requirements of this law.
Misuse of data Each institution which requires information from another institution using
the system, will be identified and there activity logged. Institutions are obliged to state the grounds for their request. Information exchange is subject to defined standards and procedures that are prescribed by the Ministry of Information Society in cooperation with all involved institutions.
Republic of MacedoniaMinistry of Information
SocietyIssues and Solutions
e-Infrastructure Development of infrastructure. Connection via optical fiber in an internal network.
Single Identification Number All citizens and legal entities must have a unique identification number
Already existing data exchange among institutions
Incorporating already existing data exchange links among institutions into the new system of interoperability will ensure :
Regulation of the exchange of information The exchange is done by certain rules Transmission can be executed according to a defined structure of
data. Transactions are logged Controlled level of security General overview of the exchange
Due to the high risks for software errors, this process has to be done gradually and carefully
LOGO
Republic of MacedoniaMinistry of Information
Society