ignatius joseph n estroga
Listening SkillHearing is natural process while listening
is skill.
ignatius joseph n estroga
What is Listening?
The ability to understand spoken language(Rankin, 1926)
A definite usually voluntary, effort to apprehend acoustically(Barbara, 1957)
ignatius joseph n estroga
A process of taking what you hear andorganizing it into verbal units to whichyou can apply meaning (Goss, 1982)
A process that includes hearing, attending to, evaluating and responding to spoken languages (Floyd, 1985)
ignatius joseph n estroga
Good listening is an integral part of the speechcommunication process. It is a hard lesson to learn.
As a listener you must play your part right in orderto contribute to the completion of the speech
communication process.
To really hear someone speaking you have to turn yourself off, to look at the
person and concentrate on what is being said.
- Cabbab
ignatius joseph n estroga
Types of Listening
ignatius joseph n estroga
Evaluative ListeningThe process of conceptualizing andunderstanding a subject. Make a value judgement.
Appreciative ListeningSimply enjoy and appreciate what is being saidand view the contents to be one of entertainment.
- Gupit, 1994
- Tan, 1997
ignatius joseph n estroga
Informative Listening Listen for facts , ideas and information.
Discriminatory ListeningRequired to understand, remember and comprehendthe integral parts of the message.Ask questions, rephrase ideas to check with the source about how well you understand the ideas.
- Tan, 1997
- Tan, 1997
ignatius joseph n estroga
Barriers to Effective Listening
1. The receiver's hostile attitude toward the speaker.
2. Prejudging the speaker.
3. Personality of the Listener.
4. Speaker-Generated causes.
ignatius joseph n estroga
- Make wise decision
- Listen to accomplish tasks
- Listen to develop relationships
- Appreciate and enjoy what you hear
Reasons to Listen
ignatius joseph n estroga
HURIER Approach to Listening
ignatius joseph n estroga
- J. Brownell, 2004
Hearing, Understanding, Remembering, Interpreting and Responding
ignatius joseph n estroga
serves as a framework for building the listening skills.
developed by appropriate attitudes, learning relevant principles and demonstrating specific behavior.
ignatius joseph n estroga
Hearing
The accurate reception of sounds.To hear, you must focus your attention on the speaker, discriminate among sounds and concentrate.
ignatius joseph n estroga
Understanding
The ability to understand what you hear,listening comprehension,improves with practice.
ignatius joseph n estroga
Remembering
There has been a great deal of research on memory. Remembering is essential when you intend to apply what you have heard in future situations.
ignatius joseph n estroga
Interpreting
Take into account the total communicationcontext so that you are better able tounderstand the meaning of what is saidfrom the speaker’s point of view.
ignatius joseph n estroga
Evaluating
You listen from a unique point of view and are influenced by your perceptual filters- your past experiences, attitude, personal values and predispositions.
ignatius joseph n estroga
Responding
Your partner makes judgements regardingthe quality of your listening based largelyon the nature of your response.
ignatius joseph n estroga
Applications and Strategies
ignatius joseph n estroga
1. Focus on Your Hearing
2. Identify and Reduce Distractions
3. Overcome Listener Apprehension
4. Behave like a Good listener
7. Become an Appreciative listener
ignatius joseph n estroga
Group Activity
Determine which of the six components of the HURIER modelwould be most important and which would be least importantfor communication effectiveness.
a.Listening to a car radio.
b. Listening to the details of your best friend's nightat the prom youDid not attend.
c. Listening to an instructor in a large lecture course with which you are having difficulty.
ignatius joseph n estroga
d. Listening to a n0n-native European speaker whohas just arrived in the united states.
e. Listening with someone with whom you have had numerous disagreement
f. Listening to your roomate who has just gottenback to your apartment and awoken you from asound sleep
ignatius joseph n estroga
Listening Activity
Storytelling
ignatius joseph n estroga
Book Reference:
Listening Attitudes, Principles and SkillsAuthor: Judi BrownellCopyright 2006