Introduction to Cloud Services: Leverage the Cloud for Your Business
Discussion outline
CornerStone’s journey with the cloud What is the cloud? Categories of cloud services Case studies reveal benefits of the cloud
Our history with cloud services
2002 Challenge: Launched with limited capital and limited resourcesSolution: Use local ASPs for billing, provisioning, CRMResult: Became a provider known for quality and value
2005 Challenge: Integrate sales and operations in 4 offices, support remotesSolution: Rely on hosted desktop and leverage ASPResult: Became SaaS agent
2006 Challenge: Shift from services to solutions
Solution: Buy softswitch (VoIP & hosted voice), acquire 40% SkySphere
Result: Began to see increase in average revenue per user
Our feet firmly planted…head in “the cloud”!2009 Acquired Richmond Telephone/Richmond Networx
2011 Acquired Distributed Applications Technologies and ActiveHost and extended SkySphere cloud services product line
Data Center Services Cloud Computing Hosted Voice Services Network and operations presence in Manhattan
What is the Cloud?
?
damn-cloud-computers copy
Perilous endeavor?
The Cloud is for Everyone
At work, at home, on the road! Banking – at ATMs and onlineAmazon – shoppingSocial networking – communicatingGoogle – e-mail and document sharingApple – entertainment
Cloud Computing…
Hire a taxi or buy
a car?
Taxi driver/company• Drives the car• Fills the tank• Maintains the vehicle
You pay a fixed ‘rate’ and taxi gets you there.
You’re the owner • Insure the vehicle• Pay for upkeep • Keep it secure
Upfront and ongoing cost gives you pros and cons of owning the car.
Three categories of service
Application (SaaS)
Platform (PaaS)
Infrastructure(IaaS)
Software as a Service
Application (SaaS)
Caters to end-users Customer uses services for business, shopping or recreation Vendor manages all applications, data, operating
system (OS), servers, storage and entire computerinfrastructure
Platform as a Service
Platform (PaaS)
Caters to developers Customer brings their own application software and data Vendor supports middleware, OS, servers, storage, and all hardware Let’s user develop and host customized applications
Infrastructure as a Service
Caters to IT staff who want access to remote hardware Customer manages application software, data, middleware and some OS Cloud provider delivers virtual equipment including servers, storage Customer has worry-free hardware, maintenance, environmental
conditions Global growth from $3.7 billion to $10.5 billion by 2014
Infrastructure (IaaS)
Benefits of cloud computing
Case Studies
CARDIOVASCULAR HOSPITAL Syracuse, NYNeed: Scalable, high availability, compliant solution for 5 remote locationsSolution: 150 Virtual Xen Desktops
MUNICIPALITY Warren CountyNeed: Scalable solution for collaboration anddemand for growing email storageSolution: 100 hosted Microsoft Exchange seats with 25GB mail boxes - sync to mobile phones included
MAJOR HOSPITAL Western MassachusettsNeed: Reduce $85,000 annual fee for encrypted email to support 2500 users. Solution: Hosted service on gold standard platform for $35,000
NATIONAL BANK Headquarter in MassachusettsNeed: Become compliant with Gramm-Leach Bliley Act for financial privacySolution: Hosted Exchange with archiving and email encryption
AUTO DEALERSHIP Albany, NYNeed: Secure, off site backup for 1 Terabyte of data, and growingSolution: Online backup with data de-duplication for fast , secure off site backup
What can it do for you?
What Problems Can Cloud Computing Help Solve?
Availability Security Flexibility Reduced costs
Availability, Reliability and Disaster Recovery
Constant access to business applications Leverage your cloud provider’s disaster recovery plan Alternative to customer-owned, redundant platforms
Security
Challenges Increasingly complex Increase in hacker activity and available malware Fines for non-compliance with HIPAA and other regulations
Cloud solution Standards compliance / SaaS 70 Proven results for Fortune 1000 and U.S. Armed Forces
Flexibility Challenges
Increasing number of work-from-home employees
Need to collaborate, share files, and communicate with ease
Cloud Solution Portability Hosted e-mail, desktop files, and hosted phone service
that are affordable and secure
Reduced costs Gartner’s 2011 CIO Agenda survey: reducing cost as a top priority
U.S. Government’s CIO shows savings as agencies move to the cloud
GSA: move 17,000 users to hosted e-mail saves $15 million
Dept. of Agriculture: move 120,000 users to hosted e-mail saves $27 million
D.O.D: $54,000 up front for cloud avoids $1 million in legacy upgrade
Department of Health and Human Services implements electronic health records using cloud service. Reduces time to market from over 1 year to only 3 mos., supporting over 100,000 primary care practitioners.
Position yourself to compete
Faster time to market
Creation of new value
drivers
Easier to scale-out
Lower upfront IT
costs
Immediate access to hardware
resources
No upfront capital
Pay-per-use billing
Scalability & Affordability
Seamlessly scale services in
correlation with client demand
Lower IT barriers to innovation
Support interoperability
between legacy / new platforms
Consider your strategy
Want to know more about Cloud Services? Contact: David [email protected] (518) 423-2688