#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18, 2016
Moscone Convention Center
San FranciscoNext Generation LeadersDeveloping Millennials for Success
Jeannette Cox, Oddo Development Company
Jordan Hovanec, Milhaus
Melissa Smith, Fogelman Management Group
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Learning Objectives
• Review characteristics of each generation
• Understand positive characteristics of Millennials
• Learn the top 4 wants Millennials need from their employers
• Learn 3 specific things you can do to help develop Millennials into leadership roles
• Understand the organizational culture Millennials are attracted and ways to retain them
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Review of the Generations
• Traditionalists or Silent Generation: Born 1945 and before
• Baby Boomers: Born 1946 to 1963
• Generation X: Born 1964 to 1980
• Millennials or Gen Y: Born 1981 to 2000
• iGen, Gen Z or Centennials: Born 2001 and later
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Baby Boomers (1945-1963)Characteristics:
• Raised liberally (Dr. Spock, “spare the rod”
• Raised in time of opitism
• Came of age during civil rights, Vietnam, Hippie movement
• Live to work
• Collaborative
• Driven, achievement oriented
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Baby Boomers
Work is… An exciting adventure!
Work Ethic: Workaholics, work efficiently, crusading causes, personal fulfillment, desire quality, question authority
Leadership Style: Consensual, Collegial
Communication: In person (loves to meet)
Message that motivates: You are valued and needed!
Prime Motivators: make a difference, money, recognition
Potential conflicts: Put in your time, Facetime valued, Seniority matters, when others are PC
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Gen X (1964-1980)Characteristics:
• Raised in time of increasing divorce rates
• Two earner families
• Harsher economic times, saw parents down-sized
• Raised themselves (latchkey kids)
• Distrusful, independent, skills oriented
• Work to live
• Questioning, skeptical
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Gen XWork is… A contract and a challenge
Work Ethic/Values: Eliminate the task, self-reliance, want structure and direction, skeptical
Leadership Style: Challenge others, ask why, everyone is the same
Communication: Direct, immediate
Message that motivates: Do it your way, forget the rules
Prime Motivators: Good benefits & pay, time off, automony, flexible work, mentorship, personal development, recognition (private)
Potential conflicts: Mistrust, I prefer to work alone, strong commitment to family/balance, chit chat about non-work
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
You Gotta Love MILLENNIALS by Micah Tyler
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Millennials (1981-2000)Characteristics:
• Raised by “helicopter parents”
• Told they can be whatever they want
• Given continuous feedback (positive)
• Formed by 9/11, digital & connected world, technology 24/7
• Formed by student debt, “the Great Recession”
• Career oriented, hard work, achievement w/balance
• Community orientation both global and local
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
MillennialsWork is… A means to an end
Work Ethic: What’s next?, multitasking, tenacity, entrepreneurial, tolerant, goal oriented
Leadership Style: to be determined
Communication: e-mail, text, social media
Message that motivates: You will work with other bright, creative people
Prime Motivators: pay, coaching, feedback, purposeful work, giving back, experiences, fun, digital/mobile information, Egalitarianism
Potential conflicts: Strong sense of entitlement, equality should trump hierarchy, impatience, unfair or condescending leaders
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
THE MYTHS
•Millennials care more (or less) about money than other generations
•Millennials are disrespectful of authority
•Millennials aren’t loyal
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
Technology Revolution
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
Exxon Valdez Oil Spill
September 11, 2001
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
Environmental Impact Awareness
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
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June 15-18 • Moscone Convention Center • San Francisco
Schoolyard Violence
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
The Great Recession
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
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June 15-18 • Moscone Convention Center • San Francisco
Rise of Social Media
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
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June 15-18 • Moscone Convention Center • San Francisco
Diversity and Culture
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June 15-18 ☻ Moscone Convention Center ☻ San Francisco
The Millennial Dream
• Renting vs. Buying
• Student Debt Crisis
• Immersive Experiences
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Personality Traits of a Millennial Leader
• Confident
• Self-Expressive
• Liberal
• Upbeat and Open to Change
• Respectful of Elders
• Most Educated Generation
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
The Profile of a Millennial Leader
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Leading through Technology
• Expects Technology in the Workplace
• Streamlined Workflow Process
• Transparency = Trust
• Robust problem solvers
• Fearless “let’s solve this” trait
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Leading with the Heart• Desire to help others succeed
• 50% of millennials define leadership as empowering others
• Feel like they have something to prove• 5% are driven by money and 1% driven by power
• Future oriented
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Leading with Purpose
• 60% of aspiring millennial leaders want to challenge and inspire with purpose and excitement
• Motivated by meaning• 77% of millennials stated that their ability to excel in their job is contingent
upon deriving meaning from their work
• Meaningful work
• Social causes
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Making Leadership Fit
• Value flexible work schedules
• Work/Life balance
• Embracing collaboration
• Utilizing a network of ideas
• Age is not a trait
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Filling in the Gaps
• Understanding of experience gap• 53% of millennials are eager to learn from mentors
• Seeking company-sponsored mentor programs
• Reflective of self, work and community
• Looking for higher purpose
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
DID YOU KNOW…..
• 3/4 of millennials made a compromise when they took their first jobs
• Only 18% of them believe there is a long term future for them in organization they are currently employed
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
WHAT MILLENNIALS WANT….
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
4 THINGS MILLENNIALS WANT
1. Work Life Balance
2. Coaching and Development
3.Faster Career Progression
4. Want to make a difference in the organization and community
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
1. Capitalize on millennials social media talent2. Provide the opportunity to work in teams3. Update work space that encourages collaboration4. Let them showcase their individuality
CREATING THE RIGHT ENVIRNOMENT
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
Successful Tips to Managing Millennials
• Hire them for their attitude not their experience
• Listen to them and provide feedback
• Provide flexibility
• Provide variety of responsibilities - Millennial employees are multi-taskers on a scale you’ve never seen before
• Capitalize on the millennial’s electronic literacy
• Provide work life balance
• Provide leadership and mentorship
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco
#NAAEduConf
June 15-18 ☻ Moscone Convention Center ☻ San Francisco
#NAAEduConf
June 15-18 • Moscone Convention Center • San Francisco