Jordan’s ICT Industry
ICT Association of Jordan – int@j
April 2011
int@j Background
Driven by His Majesty’s vision for a strong private ICT Sector
Established in 2000 as the ICT industry-support association under the REACH Initiative
Lead the implementation of the REACH Initiative (2000-2006) and the National ICT Strategy (2007-2011) in partnership with MoICT
• Includes 200 companies in IT, Telecom, Outsourcing, Internet and
Mobile businesses, membership is open for all ICT companies
• int@j focuses on advocacy, promotion and marketing, capacity
building, research and publications.
int@j Vision
To be the primary and exclusive
private sector representative of ICT and ITES- enabled services
companies in Jordan representing the entire sector
int@j Mission To provide members with a platform of
products & services that support their continuous growth, expansion, and
prosperity toward a mature sector that substantially contributes to the national economy and provides quality jobs for
Jordanians
int@j Services
Services Activities
Advocacy • Position papers studies
• Legal lobbying awareness
Marketing and Networking
• Trade missions
• ICT Connect
• Business linkages
Publications
• Quarterly ICT magazine (going Online)
• e-Communication (RFP’s, Announcements…)
• Annual industry statistics
Capacity Building • Professional training and certification
programs
Corporate services • Corporate health insurance
• Other corporate deals
2010 Highlights
2010 Activities
Advocacy
• ICT Advisory Council • ICT Export Exemption • Government Procurement Procedures • Reviewed Laws (e-Transactions, Labor, Cyber
Crimes, IP)
Promotion
• MENA ICT Forum 10-10-10 • Arab Outsourcing Conference 2010 • ICT Connect/Power Breakfast • Investment and Business Development • Trade Missions to India, Palestine, and Oman
Research & Publications
• Salary Scale • ISIC Classification/Statistics • ICT Magazine
2010 Highlights
2010 Activities
Capacity Building
• Graduates Internship Program • Microsoft Training Program • Mobile Apps Development(iPhone/Blackberry) • CMMI for IT Companies • SPOT for Call Centers • Higher Education Portal • ICT Academy
Sector Segmentation
• BPO IAOP Chapter • Internet Content Council • Jordan Games Development Task Force
Sector Vision
Jordan to become a major regional
ICT leader and an internationally recognized exporter of ICT products & services, capitalizing on its core
human capital advantage
Jordan’s ICT Sector
• Fastest growing sector in Jordan's economy (Avg. 25% growth)
• More than 80,000 jobs in total (direct/indirect/induced)
• Contribution of 14% to GDP (10% direct, 4% indirect)
• On the ground international companies (Cisco, Microsoft,
Oracle, HP, Yahoo, Intel, Motorola, Ericsson)
• Average annual telecom local spending of more than USD
500m into the economy (Orange, Zain, Umniah, …)
• More than USD 500m contribution to treasury
IT ExportRevenue
IT DomesticRevenue
IT TotalRevenue
TelecomRevenue
ICT TotalRevenue
$12m $48m $60m
$500m $560m
$210m
$685m
$895m
$1.3b
$ 2.2b
2000 2009
Source:
- Telecom: Arab Advisors Group
- IT: int@j Industry Classification and Statistics 2009
ICT Sector Landscape
Contribution to Jordanian Economy
Manufacturing Tourism ICT Construction Agriculture
17.70%
14.30% 14.10%
4.30%
2.30%
10.60%
3.28%
1.23%
4.50%
2.80%
GDP Contribution Direct Employment
Source:
- Manufacturing, Construction, and Agriculture GDP and Employment: Department of Statistics
- ICT: int@j Industry Classification and Statistics 2009
- Tourism: Ministry of Tourism
• Exporting to more than 45 countries
• Major Export Markets
– USA $48m (22%)
– Saudi Arabia $47m (21%)
– Iraq $29m (13%)
– UAE $16m (7%)
– Palestine $9m (4%)
Regional Opportunities
– Saudi Arabia (Over $4b total IT spending in 2009) 50% of GCC Spending
– UAE (Over $1b IT spending projected in 2010)
– Kuwait (Over $700mn IT spending in 2008)
– Qatar (Over $400mn IT spending in 2009)
ICT Sector Exports
ICT Impact on Jordan Overall Economy
• ICT Impact on Employment is 84,000 Jobs • ICT Impact on GDP is 14.1%
9.5%
0.1% 0.7%
0.1% 0.8%
0.3%
2.7%
ICT Sector EducationSector
ManufactringSector
Health Sector FinancialServicesSector
Wholesaleand Trade
Sector
Other Sectors
Source: 2009/2010 ICT Economic Impact Assessment - MoICT
GDP Contribution from ICT in other sectors: 4.6%
Opportunities
Opportunities
E-Learning:
Jordan Education Initiative
ICT as a tool in education reform
Local firms delivering world-class products
– ITG - EduWave Platform, World Summit Award Winner
– Rubicon, Math Curricula with Cisco
– Menhaj, IT Curricula with Microsoft
Model to be replicated
Opportunities
E-Health:
Electronic Health Solutions Royal Initiative
Based on VistA
In partnership with Dell/Perot Systems
Pilot in 3 Public Hospitals
Model to build on and replicate in other countries
Opportunities
Telecommunications:
Liberalized Telecom Sector
– Liberalized mobile telephone subsector
– Liberalized fixed line subsector
Independent regulator – TRC
Licensed WiMAX & 3G Infrastructure
More than 6 million mobile phone subscribers
Opportunities
Business Process Outsourcing:
9th globally in AT. Kearny Global Services Location Index (2009)
Availability of necessary ingredients
– Manpower and human talent
– The “right” Arabic and English dialect
– An alternative destination
– The right telecom infrastructure
– The investment climate
– The political and economic stability
Online Content and Gaming
1% Arabic content in the world – Jordan is the largest contributor
Neutral Arabic speaking community
Mobile:
– Applications, Games, and Content
• Multiplatform applications, content, and games (including iPhone and Blackberry)
Online
– Applications and Gaming Solutions (example online payment)
– Communities (example web forums, football sites)
– Media and Content (example Online Newspapers, social media, and directories)
Thank You