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IT‐Acronyms
Records Management
23.07.2009
Mario Rieger
IT Acronyms
A
AARP
Asset Authorization Review Process
ABCD
Advanced Biological and Chemical Discovery
ACD
Automatic Call Distribution
ACE
Authentication Server for SecurID
ACENet
Accelerated Cost Effective Network
ACIT
Applications & Consulting Information Technology
(department of ASU IT responsible for administrative
applications)
ACM
Association for Computing Machinery
IT Acronyms
AD
Active Directory
AEx
Architecture Excellence
AFS
Andrew File System (a distributed file system, accessible
to UNIX, Macintosh, and Windows computers)
AI
Action Item
AIX
Advanced Interactive Executive (IBM’s version of UNIX)
ANA
Audit Process
API
Application Programming Interface
APM
Application Management
IT Acronyms
ASM
Asset Management
APO
Advanced Planner and Optimizer
APS
JD Edwards Advanced Planning Solution
ARPANET
Advanced Research Projects Agency Network (an
ancestor of the Internet)
ART
Asset Reconciliation Tool
ASAP
As Soon As Possible
ASPAC
Asia‐Pacific
ASP
Application Service Provider
IT Acronyms
ASPAC
Administrative Systems Projects Advisory Committee
(ASU committee)
ASPIN
Arizona State Public Information Network
ASU
Arizona State University
ASUMAC
Arizona State University Macintosh Users Group
ASURITE
Arizona State University Rational Information
Technology Environment
ATM
Asynchronous Transfer Mode (high‐speed digital
communications method)
AVM
Availability Management
IT Acronyms
AzTeC
Arizona Telecommunications Computing Community
B
B
Byte (in common use the same as an octet, or eight bits)
b
Bit (Note: if capitalized, it is a byte, not a bit)
B2A
Business To Affiliate Connection
B2B
Business‐to‐Business
B2B2C
Business‐to‐Business‐to‐consumer
BAC
Business Administration Building, C Wing (location of
one of IT’s computing sites)
IT Acronyms
BC
Business Continuity
BCC
Blind Carbon Copy
BCM
Business Continuity Management
BCP
Business Continuity Plan
BGP
Border Gateway Protocol
BI
Business Intelligence
BIP
Business Infrastructure Program
BIS
Business Infrastructure Services
IT Acronyms
BMDP
Biomedical Package (statistical software)
BP&DA
Business Process & Data Architecture
BPI
Business Process Improvement
BRM
Business Relationship Manager
BSI
British Standards Institution
BTW
By the Way
BVA
Budget vs Actual
IT Acronyms
C
CA
Certification Authority
CAB
Change Advisory Board
CAB/EC
Change Advisory Board/Emergency Committee
CAC
Customer Assistance Center (located on the second
floor of the Computing Commons) (alias CACenter)
CALs
Client Access Licenses
CAPA
Corrective and Preventive Action
CAR
Capital Appropriation Request
IT Acronyms
CAS
Course Applicability System
CASE
Computer‐Aided Systems Engineering
CbD
Compliance by Design
CBT
Computer‐Based Training
CC
1. Call Center or Contact Center
2. Carbon Copy (now used metaphorically in e‐mail)
3. (ASU only) Computing Commons (former
abbreviation)
CCC
Computing Consultants Cooperative
CCM
Compliance Control Model
IT Acronyms
CCTA
Central Computer and Telecommunications Agency
CDMA
Code Division Multiple Access
CDROM
Compact Disc – Read Only Memory
CEE
Central & Eastern Europe ‐ Region in EMEA
CFIA
Component Failure Impact Analysis
CFM
Configuration Management
CGI
1. Common Gateway Interface (a standard for
generating Web pages “on the fly”; loosely, a “script” or
program emplying that interface)
IT Acronyms
2. Computer‐Generated Imagery (i.e., computer
animation)
CHAP
Compuserve Host Access Program or Challenge
Handshake Authentication Protocol
CI
Configuration Item
CIA
Corporate Internal Audit
CII
Consortium for Instructional Innovation
CIM
Corporate Information Management
CIO
Chief Information Officer
CIP
Cost Improvement Project
IT Acronyms
CIR
Committed Information Rate
CISO
Chief Information Security Officer
CLAN
Classified Local Area Network
CLM
Client Management
CMDB
Configuration Management Database
CMM ®
Capability Maturity Model ®
CMMi ®
Capability Maturity Model ® Integration
CMO
Change Management Office
IT Acronyms
CMP
Change Management Process
CNC
Configurable Network Computing
COB
Close of Business
COBIT
Control Objectives for Inrformation and related
Technology
COIA
Corporate Office of Information Architecture
COIM
Corporate Office of Information Management
COMPASS
Computer Assistance Center (former name of Customer
Assistance Center in the Computing Commons)
IT Acronyms
COP
Code of Practice
COTS
Commercial Off‐The‐Shelf
CPCOM
Computing Commons
CPM
Capacity Management
CPU
Central Processing Unit
CRAMM
CCTA Risk Analysis & Management Method
CRT
Critical Response Team
CSDP
(IEEE) Certified Software Development Professional
IT Acronyms
CSF
Critical Success Factor
CSIRT
Computer Security Incident Response Team
CSS
Cascading Style Sheets (control presentation of Web
pages)
CSU/DSU
Customer Service Unit/Data Service Unit
CSV
Computerized System Validation
CTC
Computing Technology Centers (division of ASU IT)
CTI
Computer Telephony Integration
CTM
Complaint Management
IT Acronyms
CTQ
Critical to Quality
CTS
Compliance Tracking System
CUFS
College & University Financial System
CV
Curriculum Vitae
D
DACH
Germany (D), Austria (A) & Switzerland (CH) ‐ Region in
EMEA
DARS
Degree Audit Reporting System
DBA
Database Administrator
IT Acronyms
DC
Distribution Center
DCM
1. Distributed Computing Management,
2. Document Control Matrix
DCN
1. Distributed Computer Network
2. Dynamic Circuit Network
3. Design Communicate Network
DCR
Document Change Request/Record
DDE
Dynamic Data Exchange (a protocol used by Windows to
share data between applications)
DDI
Direct Dial Inwards
IT Acronyms
DDM
Demand Management
DEC
Digital Equipment Corporation (former computer
manufacturer, known for the famous VAX
minicomputers; now owned by Compaq)
DFS
Distributed File System
DHCP
Dynamic Host Configuration Protocol (protocol for
dynamically allocating IP addresses on a network)
DHS
Definitive Hardware Store
DI
Dynamic Imaging
DID
Direct Inwards Dial
IT Acronyms
DL
Distribution List
DLC
1. Data Link Connection
2. Digital Loop Carrier
DLCI
Data Link Connection Identifier
DMA
Domain Migration Administration
DMR
Dashboard and Metrics Reporting
DMZ
Demilitarized Zone
DNS
Domain Name Server
DOE
Design of Experiments
IT Acronyms
DOS
Disk Operating System
DOUOCP
Document Of Understanding ‐ Operating Company
Participation
DR
Disaster Recovery
DRA
Directory and Resource Administrator
DRX
Disaster Recovery Exercise
DSL
Definitive Software Library
DS1
Digital Signal 1; signaling scheme used in USA, Canada,
and Japan; capable of transporting 1.544 Mbit/s.
IT Acronyms
DS3
Digital Signal 3; sometimes referred to as a T3 line;
capable of transporting 44.736 Mbit/s, or 28 DS1 level
signals.
DSM
Distributed Systems Management
DUX
DEC UNIX (former name of Compaq Tru64 UNIX)
DV
Development environment
DVD
Digital Video Disc (the marketers are now pushing
“Digital Versatile Disc” as the acronym’s expansion)
Dx
Diagnosis
IT Acronyms
E
Ecarrier
European signaling scheme, adopted outside the USA,
Canada, and Japan.
E1
E‐carrier link capable of transporting 2.048 Mbit/s, or 30
circuits
E3
E‐carrier link capable of transporting 34.368 Mbit/s, or
480 circuits
EA
Enterprise Architecture and Enterprise Application
EAC
Enterprise Architecture Council
EASR
Enterprise Architecture Strategic Roadmap
IT Acronyms
EBC
External Business Connection
eCAB
Executive Change Advisory Board
EC
Executive Committee
ECG
Engineering Complex, G Wing (location of one of IT’s
computing sites)
ECURE
Electronic College & University Records (conference
hosted by ASU)
ED
Enterprise Directory
EDI
Electronic Data Interchange
IT Acronyms
EDMS
Electronic Document Management System
EES
Ethicon Endo‐Surgery
EFQM
European Foundation for Quality Management
ELAN
Emulated Local Area Network
EMEA
Europe, Middle East & Africa
EMMA
Electronic Messaging Menu Application (Web‐based e‐
mail system for ASU students)
ENM
Event Management
EOB
End of Business
IT Acronyms
EOL
End of Life
EOY
End of Year
EPM
Enterprise Portfolio Management
EPS
Employee Productivity Services
ERP
Enterprise Resource Planning
ESI
Electronically Stored Information
ESU
Electronic Software Update
ETL
Extract, Transform and Load
IT Acronyms
EU
End User
EVAC
European Voice Advisory Council
F
FAQ
Frequently Asked Questions (usually includes Answers)
FBP
Final Business Plan
FCT
Facilities Management
FDA
Food and Drug Administration
FDDI
Fiber Distributed Data Interface (fiber‐optic digital
communications method)
IT Acronyms
FIM
Financial Management
FMEA
Failure Mode and Effect Analysis
FMECA
Failure Mode and Effects Criticality Analysis
FSC
Forward Schedule of Change
FTA
Fault Tree Analysis
FTP
File Transfer Protocol
FYI
For Your Information
IT Acronyms
G
GAL
Global Address List (in Outlook)
GB
Gigabyte
GCP
Good Clinical Practices
GCRS
Global Compound Registration System
GDS
Global Dial Service
GLP
Good Laboratory Practices
GM
Global Messaging
IT Acronyms
GMP
Good Manufacturing Practices
GOC
Group Operating Committee
GPM
Global Program Management (replacing GIP or GPS)
GPO
Global Process Owner
GRI
Global Request Intake
GSA
General Services Administration (Federal purchasing
agency)
GSIP
Generic Site Implementation Plan
GSRP
Global Services Realization Process
IT Acronyms
GUI
Graphical User Interface
GWC
Goldwater Center for Engineering Research
GxP
Good Manufacturing, Laboratory, Clinical Practices
GXRS
Global Expense Reporting System
H
HCL
Hindustan Computing Limited
HDE
Hard Drive Encryption
HPC
High Performance Computing
IT Acronyms
HR
Human Resources
HRM
Human Resources Management
HTML
Hypertext Markup Language (the language in which
Web pages are marked up)
HTTP
Hypertext Transfer Protocol (the protocol for serving
Web pages)
HTTPS
Hypertext Transfer Protocol Secure
HVAC
Heating Ventilation Air Conditioning
IT Acronyms
I
IA
Information Architecture
IAPP
Information Asset Protection Policies
IBC
IT Business Continuity
ICAM
Integrated Computer‐Aided Manufacturing
ICD
International Contracts Database
ICR
Internal Control Review
ICT
Information and Communications Technology
IT Acronyms
IDEF
ICAM Definition
IDF
Intermediate Distribution Facilities
IEEE
Institue of Electrical and Eletronics Engineers
IMHO / IMO
In My Honest Opinion / In my Opinion
IIP
Integrated Infrastructure Plan
IM
Instant Messaging
IMAC
Install/Move/Add/Change Requests
IMAP
Internet Message Access Protocol (protocol for
retrieving e‐mail; the messages are stored on the server)
IT Acronyms
IMGSP
Information Management Global Strategic Plan
IMLDP
IM Leadership Development Program
IMSS
Information Management Strategic Sourcing
INM
Incident Management
IP
Internet Protocol
IPsec
Internet Protocol security
IQ or IQN
Installation Qualification
IR
Incident Report
IT Acronyms
ISDC
Integrated Service Delivery Companion
ISDN
Integrated Services Digital Network
ISO
International Organization for Standardization
ISP
Internet Service Provider
IT
Information Technology; In Testing
ITAMM
IT Availability Metrics Model
ITCS
Information Technology Corporate Systems
ITIL
Information Technology Infrastructure Library
IT Acronyms
ITLDP
Information Technology Leadership Development
Program
ITS
Information Technology Services
ITSM
Information Technology Service Management
IVR
Interactive Voice Response
J
JAS
JD Edwards Java Application Server
JDE
JD Edwards
JU
June Update
IT Acronyms
K
kb
kilobit
kB
Kilobyte
kBps
Kilobytes per second
KE
Known Error
KER
Known Error Report
KR
Kind Regards
KPI
Key Performance Indicator
KSF
Key Success Factors
IT Acronyms
L
LA
Latin America
LAN
Local Area Network
LC
Logistics Center
LDAP
Lightweight Directory Access Protocol
LE
Latest Estimate
LISO
Local Information Security Officer
LL
Lessons Learned
IT Acronyms
LOB app’s
Line Of Business Applications
LT
Leadership Team
LTD
Life to Date
LMK
Let Me Know
M
MAN
Metropolitan Area Network
Mb
Megabit
MB
Megabyte
MBB
Master Black Belt
IT Acronyms
MBNQA
Malcolm Baldridge National Quality Award
MD&D
Medical Devices & Diagnostics
MDA
Model‐Driven Architecture
MDM
Master Data Management
ME
Month End
MEA
Mail‐Enabled Application
MEWA
Middle East & West Africa ‐ Region in EMEA
MIME
Multipurpose Internet Mail Extensions
IT Acronyms
MMS
Microsoft® Metadirectory Services
MPLS
Multi Protocol Label Switching
MSC
Managed Services for Cognos
MTBF
Mean Time Between Failures
MTTF
Mean Time to Failure
MTTR
Mean Time to Repair
MTD
Month to Date
MX
Mail Exchange
IT Acronyms
N
NA
North America
NAP
Network Access Point
NAS
Network Attached Storage
NBA
National Bureau of Standards
NC
Nonconformance
NCS
Networking & Computing Services (Obsolete)
NCSA
National Center for Supercomputing Applications
(created Mosaic, the first graphical Web browser, whose
code formed the basis for Netscape Navigator)
IT Acronyms
NDA
Non Disclosure Agreement
NFS
Network File System
NIC
Network Interface Card
NIST
National Institue of Standards and Technology
NLM
Netware Loadable Modules
NORAS
Network Online Reporting Access System
NOS
Network Operating System
IT Acronyms
O
OC
Operating Company
OC3
Optical Carrier 3 capable of transporting 155.52 Mbit/s
OE
October Estimate
OLA
Operational Level Agreement
OMP
Ortho McNeil Pharmaceuticals
OMW
JD Edwards Object Management Workbench
OPC
Operational Compliance
OpCo
Operating Company
IT Acronyms
OQ
Operational Qualification
OS
Operating System
OU
Organizational Unit
P
PABX
Private Automatic Branch eXchange
PAL
Phone Access Lookup
PAR
Platform Architecture Review
PBP
Preliminary Business Plan
IT Acronyms
PBX
Private Branch Exchange
PC
Personal Computer
PD
Public Domain
Production [environment]
PDCA
Plan, Do, Check, Act
Portable Document Format (Adobe Acrobat files)
PDRP
Physician Data Restriction Program
PE
Process Excellence
PER
Phase Exit Review
IT Acronyms
Perl
Practical Extracting and Reporting Language
(programming language commonly used to write CGI
[sense (a)] scripts) (humorously said to stand for
Pathetically Eclectic Rubbish Lister)
PI
Process Improvement
PII
Personally Identifiable Information
PIR
Post‐Implementation Review
PKI
Public Key Infrastructure
PMLC
Project Management Life Cycle
PMO
Project Management Office
IT Acronyms
PMP
Project Management Professional certification
POC
Point of Contact
POLCA
Principal On‐Line Certification Authority
POP
Post Office Protocol (protocol for retrieving e‐mail; the
messages are stored on the user’s local computer; not in
significant use at ASU but common elsewhere)
POR
Post‐Outage Review
PPP
Point‐to‐Point Protocol (protocol for dial‐up Internet
connections)
PQ
Performance Qualification
IT Acronyms
PR
Problem Record
PRINC
Projects IN Controlled Environments
PRM
Problem Management
PS
Physically Secure
PSA
Projected Service Availability
PSD
Product/Service Development
PSS
Products, Services & Solutions
PTM
Project Management
IT Acronyms
PSTN
Public Switched Telephone Network
PTP
Private Point‐To‐Point
PUR
Purchasing
PVC
Permanent Virtual Circuit
Q
Q&CWW
Quality and Compliance Worldwide
QA
Quality Assurance
QC
Quality Control
IT Acronyms
QIP
Quadritech Internet Protocol
QMS
Quality Management System
QOS
Quality Of Service
QSR
Quality System Regulation
QTD
Quarter to Date
R
RAM
Random Access Memory
RAS
Remote Access Service
IT Acronyms
RCA
Root Cause Analysis
RCM
Records Management
RFC
Request For Change
RFID
Radio Frequency Identification
RFP
Request for Proposal
RFS
Request For Service
RIB
Remote Inside Board
RMP
Release Management
IT Acronyms
ROM
Read Only Memory
RSK
Risk Management
RSM
Remote Server Management
RTY
Rolled Throughput Yield
Rx
Prescription or Scrip
S
SA
Service Agreement or System Administrator
SaaS
Software as a Service
SAN
Storage Area Network
IT Acronyms
SAP
Systeme, Anwendungen, Produkte in der
Datenverarbeitung (Systems, Applications and Products)
SCI
Software Configuration Item
SCM
Software Configuration Management
SCSI
Small Computer System Interface
SDF
Secure Distribution Facilities
SDLC
System Development Life Cycle
SDM
Service Desk Management
SE
System Engineer
IT Acronyms
SFA
Sales Force Automation
SFDC
SalesForce.com ‐ Sales Force Automation tool
SFTP
Secure File Transfer Protocol
SIP
Service Improvement Program
SIPOC
Supplier, Inputs, Process, Outputs, and Customers
SLA
Service Level Agreement
SLC
System Life Cycle
SLIP
Serial Line Internet Protocol (obselete protocol for dial‐
up Internet connections; mostly replaced by PPP)
IT Acronyms
SLM
Service Level Management
SLO
Service Level Operation
SLR
Service Level Requirement
SMART
Specific, Measurable, Achievable, Relevant, and Time
based
SMS
Systems Management Server
SMTP
Simple Mail Transfer Protocol (protocol for delivering
Internet e‐mail)
SNA
Systems Network Architecture
IT Acronyms
SOA
Service‐Oriented Architecture
SOC
Service Order Coordinator
SoD
Siebel on Demand ‐ SaaS offering of Siebel CRM solution
SONET
Synchronous Optical Networking (communicating digital
information using lasers or LEDs over optical fiber)
SOP
Standard Operating Procedure
SOR
Sourcing Process
SOW
Statement of Work
SOx
Sarbanes‐Oxley Act
IT Acronyms
SPC
Strategic Planning Committee (replacing PAC)
SPOC
Single Point of Contact
SPOF
Single Point of Failure
SPRP
Student Process Reengineering Project
SQC
Software Quality Compliance
SQL
Structured Query Language
SQP
Service Quality Plan
SRD
Service Request Desk
IT Acronyms
SRM
Service Request Module, Service Request Management
SSB
Standards and Strategies Board
SSL
Secure Socket Layers
SVM
Server Management
SYM
Security Management
T
TBD
To Be Discussed
tCAB
Technical Change Advisory Board
IT Acronyms
TCP
Transmission Control Protocol (with the Internet
Protocol, what the Internet runs on)
TCP/IP
Transmission Control Protocol/Internet Protocol
TDMA
Time Division Multiple Access
TED
Technology Engineering & Development
TelCo
Telecommunications Company
Telset
Telephone Set
TLA
Three‐Letter Acronyms
TND
Training and Development
IT Acronyms
TOC
1. Total Cost of Ownership,
2. Table of Contents
TOGAF
The Open Group Architecture Framework
TOR
Terms of Reference
TP
Transaction Processing
TQM
Total Quality Management
TRA
Temporary Remote Access
U
UC
Underpinning Contract
IT Acronyms
UPS
Un‐interruptible Power Supply
URI
Uniform Resource Identifier (Web address [like
http://www.asu.edu/it/fyi/menus/acronyms.html],
giving protocol [http://], computer name
[www.asu.edu], and file name
[/it/fyi/menus/acronyms.html])
URL
Uniform Resource Locator
USB
Universal Serial Bus
V
V/C
Videoconference
VAL
Validation
IT Acronyms
VBR
Very Best Regards
VMP
Vendor Management
VOC
Voice of the Customer
VOIP
Voice Over Internet Protocol
VPN
Virtual Private Network
VPNB
Virtual Private Network‐Business
VPNE
Virtual Private Network‐Employees
VPP
Virus Protection Plan
IT Acronyms
W
W3C
World Wide Web Consortium (the standards‐setting
body for the World Wide Web)
WAN
Wide Area Network
WBS
Work Breakdown Structure
WCMS
Web Content Management System
WFD
Work Flow Diagram
WHAC
Web Hosting Application Criteria
WI
Work Instructions
IT Acronyms
WICO
Worldwide Internet Compliance office
WiFi
Wireless Fidelity
WIP
Work in Progress
WWID
Worldwide ID
WWIS
Worldwide Information Security
WWW
World Wide Web
WYSIWYG
What You See Is What You Get
X
XML
Extensible Markup Language
IT Acronyms
Y
YE
Year End
YTD
Year‐To‐Date
Z