© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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An Introduction to 4G
Background and Examples
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© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Contents
1. Introduction and Examples
2. How it Works
3. Company Background
4. Contact Information
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and ExamplesBackground
• 4G is a new system for problem solving There are two areas of innovation
1. Linking behaviour to the bottom line– Show a business case and ROI from
people’s behaviour and group dynamics
2. Predicting Relationships– Know, in advance, how individuals and
groups will ‘fit’ and how much or little friction exists between them
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and Examples Predicting Relationships• 4G makes it possible to
articulate and predict normally intangible behaviour and relationships
• Different relationships attract different levels of effort and productivity
• Notice the difference in Beverley’s position in Team 1 with Brian’s in Team 2
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and Examples Metrics & Reporting 1/3• Different 4G Social Relationships attract
different levels of effort in order to function at their best
• By comparing the level of effort in a relationship with salary, it is possible to show how much money is spent on ‘Relationship Friction’ in order to achieve productivity
• Link behaviour and relationships to measurable and actionable improvements such as increased sales or performance management
• This enables the creation of a business case and a ROI story
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and Examples Metrics & Reporting 2/3• Using a formula to
calculate relationship friction, this idea can then be costed using 4G and base salaries
• The cost of ‘relationship friction’ in this case is 32.8% of total salary
• The assumptions;– Base Salary– Rank order of the 4G
Social Relationship– Knowing people’s 4G
Social Profile
Name Base Salary
Ajit £35,000
Beverley £70,000
Christien £110,000
Dirk £50,000
Emma £55,000
Total Salaries £320,000
Relationship Friction as a % 32.8
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and Examples Metrics & Reporting 3/3• As can be seen in the table
and diagram, Brian’s impact is very positive, even though he is paid the same amount of money
• The results;– Brian’s salary is the same as
Beverley’s– Relationship Friction is 32.8%
in Team 1– Relationship Friction is 26.8%
in Team 2– Brian’s start cuts reduces
Relationship Friction by 6%• How quickly is the return on
investment seen?
Name Base Salary
Ajit £35,000
Brian £70,000
Christien £110,000
Dirk £50,000
Emma £55,000
Total Salaries £320,000
Relationship Friction % 26.8
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and Examples The Visual Team Builder• See relationships and
lines of communication visually
• Predict and model relationships and group dynamics
• Use the Relationship Friction formula to link relationships and dynamics to the bottom line
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Introduction and Examples Driving Performance• As a product or tool, 4G
offers many unique ways to increase performance
• The table opposite illustrates some examples
• When combined, these take account of the wider context
• This also provides for a comprehensive intervention and ‘economies of scale’
Business Processes
Leadership
Change Management
Motivation
Collaboration & Mentoring
Recruitment
CommunicationsReporting Structures
Conflict Retention
Emotional Intelligence
Sales Culture and Sales Managers
EngagementStress & Work-Life
Balance
Influencing Team Dynamics
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Introduction and Examples 4G At A Glance
Teams - Processes
Business & Sales Performance
Ideal Teams
Team Development
Team Modelling
Business Processes
Influencing
Social NetworkAnalysis
Competency Frameworks
Graduate Recruitment
Interviewing
Recruitment
Succession Planning
Collaboration
Mentoring, Induction & Peer Support
Programs
Cross Departmental Communication
Internal Communication
Reporting Structures
Culture & Strategy - Values
Human Capital & Strategy
Metrics & Human Capital Reporting
Business Partnering
Balanced Scorecard
Change Management
Culture & Climate Empowering Line
ManagersOrganisational
Strategy
Mergers & Acquisition Integration
IT & Knowledge Management
Employee Engagement
Psychological Contract
Talent Management
Individuals - Resources
Assessment
Appraisals & 360 Degree Feedback
Retention
Tests
Career Management
A Coaching CultureLearning &
Development
Stress & Work-Life Balance
Conflict
Emotional Intelligence
First 100 Days
Leadership
Motivation
Negotiation
Time Management
Values
Processes
Resources
Social GroupsCulture
Teams
Individuals Social Profiles
Social Relationships
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Contents
1. Introduction and Examples
2. How it Works
3. Company Background
4. Contact Information
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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How it WorksData Collection and Feedback• Participants are invited to a
project briefing, either run in person or over the phone
• Individuals complete a 30 – 45 minute questionnaire on the web in their own time
• One-on-one feedback sessions are run with each person, lasting 30 – 60 minutes
• One-on-one relationship feedback sessions are run with each person, lasting 30 – 60
• Further recommendations and optional group feedback can be provided as required
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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How it Works The Test Interface• Yes mode (200 items)• No mode (same 200)• Decision mode (choices
from your previous selections)
• 30 – 45 minutes to complete
• No interruptions• You may be asked to add
to your selections as you go…
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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How it Works Social Profiles
• 16 Social Profiles
• Profile Headings;– Summary– Style of Work– Leadership Traits– Ideal Working Environment– Areas of Possible Weakness– Suggestions for Improvement
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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How it Works Social Relationships
• All Relationships are written in a neutral style• Relationships cover
– Summary– Manifestation– Drawbacks
• e.g. Pairs, a pair of apples• e.g. Balance, a set of scales• e.g. Focus, a magnifying glass• e.g. Order, a child’s see-saw
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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How it Works Reliability and Validity• Details of the Instrument;
– 200 adjective items, 8 scales– Both a normative and normatively derived ipsative modes– Culture, age and sex neutral, no demographic bias
• Reliability– Mean Alpha; 0.87 and 0.86, n = 332 and 301– Mean SEM; 4.9% and 5.5%, n = 332 and 301– Mean Test-Retest; 0.77, n = 159, 4 week interval
• Validity– Factor Analysis; mean load 0.95 n = 332 & 301, 6 factors, PCA– NEO; O = 0.37, C = -0.51 & 0.50, E = 0.60 & -0.50, A = 0.41, N =
-0.27. p = 0.01 and n = 133– 16PF; 42 relationships at 0.01, mapping to Global Factors
• Copies of the test manual are available on request!
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Contents
1. Introduction and Examples
2. How it Works
3. Company Background
4. Contact Information
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Four GroupsCompany Background
• 4G (the tool) developed by father and son team– Dr. Stephen Foster and Charles Foster (son)
• Four Groups (the company) founded January 03– Michael Folkman
• Delivery and Consultancy
– Charles Foster• Research and Development
– Bruce Lewin• Research and Development, Delivery and Consultancy
• 2 years research and development
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Four GroupsSome of Our Clients
• Aviva– Morley Fund Management
• BBC• Clarks Shoes• East Herts Council• IBM• Lazard• Private Equity Investment Managers
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Contents
1. Introduction and Examples
2. How it Works
3. Company Background
4. Contact Information
© 10/04/23 Four Groups Ltd, An Introduction to 4G www.fourgroups.com
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Contact Information
• Contact Ricardo Andorinho– 211 546 815 or 964 490 628 - Portugal– [email protected]
• Contact Bruce Lewin– [email protected]– 020 7250 4779 or 07974 242512 - UK
• Internet Site– www.fourgroups.com
© April 10, 2023 Four Groups Ltd. All rights reserved. No part of this document may be reproduced without express written permission from Four Groups Ltd. This document is for informational purposes only. FOUR GROUPS LTD MAKES NO WARRANTIES, EXPRESSED OR IMPLIED in this document. The following are trademarks of Four Groups Ltd in the United Kingdom and/or in other countries. Four Groups, 4G, Social Profiles, Social Relationships, Social Groups, Visual Team Builder, Relationship Friction, 1Fe, 1Ne, 1Si, 1Ti, 2Fe, 2Ni, 2Se, 2Ti, 3Fi, 3Ni, 3Se, 3Te, 4Fi, 4Ne, 4Si, 4Te, Relationships of Action, Relationships of Assistance, Relationships of Association, Relationships of Balance, Relationships of Comfort, Relationships of Contrast, Relationships of Discovery, Relationships of Focus, Relationships of Interpretation, Relationships of Order, Relationships of Pairs, Relationships of Reflection, Relationships of Semi-Balance, Relationships of Similarity.Published April 10, 2023.