Integration of ApplicationsIntegration of Applications
By By
Doug LambertDoug Lambert
Service Area:
SBEC Stats:
• 26,000 Connected Meters• 3,631 Miles of line including 87 miles of
transmission• AVG. 7.16 meters per mile• AVG. 1200 new accounts annually• 125 Employees• 4 offices• 7 Counties in Southeast Texas• WWW.SBEC.ORG
Software Software Vendor
AVL (GPS Truck Tracking) IDA and NEMA output
OMS (Outage Management) Milsoft
AMR (Automatic Meter Read) Cannon/Hunt
IVR (Interactive Voice) Milsoft
CIS (Customer Information) NISC
GIS (Geographic Info. Sys.) ESRI (NISC and Milsoft)
EA (Engineering Analysis) Milsoft Utility Solutions
SCADA Survalent
900 MHZ EDACS Radio LCRA
Good SoftwareApplication Islands
SBEC Control Center
Too Many Computers and Applications
Advantages• No extra clicking of the mouse
• Results on one screen
• Faster outage predictions
• Improved customer service
• Costs savings– Fewer wasted trips– Trip fees to customer– No Additional Software Charges
Example of Use• Customer with multiple meters and in
different names– Verify the correct location out of power– Avoid delay in restoration– Avoid sending crews to wrong locations
• Instead of callbacks– Current SBEC policy– 2 am wake-up calls
Cost Savings AMR to OMS2006
• Trip Fees Collected: $ 3,600.00• Eliminated Wasted Trips $65,100.00
• Office Clerical time: $ 6083.00
• Field Crew Time Savings: $36,750.00
• Total: $111,533.00
• Improved Customer Service: Priceless
How do we talk to the trucks?
Laptop with Milsoft Unplugged
NetMotion Virtual Gateway Server
IDA AVL in Truck
Antenna on roof
Talk Between Applications
• AMR and OMS - MultiSpeak Protocol
• SCADA and OMS – MultiSpeak Protocol
• AVL and OMS – SQL stored procedure triggers (by Milsoft)
Future
• Enhanced Mobile Data– Display of more data to Laptop Viewers
• Trouble Call Tickets• Service Orders• Location of other vehicles • Pinging of meters from the truck
– Integration from CIS to OMS with MultiSpeak Protocol