Innovative, Sustainable, and ResponsiveFood and Beverage Manufacturers Evolve for the New Economy
•Name•Title
•Company
Food and Beverage Market Challenges Worldwide
Consumer Group
Interests
Food Safety
Growth of Private Label
Product Needs per
Channel
Regulatory Compliance
Demand Volatility
Complex Partnerships
Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010
Primary Business Challenges
Innovation Success
Market Responsiveness
Sustainability Leadership
Gain advantage with creative
packaging
Collaborate with partners to respond
and innovate effectively
Deliver to new markets quickly and flawlessly
Provide services that help
customers succeed
Meet government regulations
Sense market shifts
immediately
Discover and adopt new lean
practices to save costs
Drive “green and lean” processes while mitigating
risks
Ensure environmental, ecological, and
humane practices
Develop successfulnew products for growing niches
“A ‘new economy’ is emerging with constant changes in demand trends, niche markets, regulations, and competitors (including retailers). This new business environment clearly presents profitable opportunities for food and beverage companies that are ready to unlock their innovation potential, demonstrate their commitment to sustainability, and respond faster to changing market requirements.”
― Julie Fraser, Principal Industry Analyst, Cambashi Limited
Evolving to Be Innovative, Sustainable, and Responsive
Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010
“Changes in demand, growth of private label, and new niches are fuelling unprecedented opportunities across the food and beverage industry. To innovate effectively, companies must create an environment that fosters creativity and collaboration. Progressive manufacturers can rapidly adapt to market changes by adjusting procedures and processes.”
― Julie Fraser, Principal Industry Analyst, Cambashi Limited
Innovation Success: Capturing Increasing Opportunities
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010
Challenge: Innovation SuccessIdentify and respond to new product demands
quickly.
Improve collaboration internally and across the channel.
Establish strategic partnerships to deliver innovation.
Speed processes to bring products to production faster.
Reduce costs of and delays in production.
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Microsoft Dynamics ERP Fuels Innovation Success
Microsoft solutions help drive collaboration, innovation
Measure product
success with advanced reporting
and analysis
Drive rapid inventory insight,
response, and control
Speed collaboration
with integrated systems
Provide real-time and
role-based visibility
across the value chain
Boost BI by reporting on role-specific KPIs in easy-
to-use portals
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Challenge
ResultsSolution
Food and Beverage Manufacturer Drives Innovation
“Now we’re much more skilled at determining which markets to go into with which brands, and we have a better understanding up-front what the profitability from these endeavors would be.”
Since 1991, New Belgium Brewing has experienced double digit growth. It’s now the third-largest craft brewer in the U.S. To sustain that growth, they needed to better forecast and track customer demand, supply, production, and distribution.
The company now uses extended capabilities of Microsoft Dynamics® ERP and Microsoft® SharePoint® Server to provide forecasting, planning, and analysis to employees and business partners so they can sense demand changes faster.
• Fifty percent reduction in shipment forecast errors
• Faster response to market changes
• Extended access to supply and demand information across the organization
• Improved visibility across the supply chain
Challenge
ResultsSolution
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
“Environmental sustainability is the new criterion that will determine which companies will thrive and lead in the new economy. More customers consider ‘green’ practices in their purchasing decisions than ever before and the proportion is growing steadily.”
― Julie Fraser, Principal Industry Analyst, Cambashi Limited
Sustainability Leadership: Building Brand and Success on Social Responsibility
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010
Meet regulatory compliance and consumer demands.
Challenge: Sustainability Leadership
Reduce waste and cost while providing “green” packaging.
Streamline supply and manufacturing for better efficiency.
Provide consumers easy access to product and service information.
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Track, trace, and report on product details from ingredient origins to market shelf.
Microsoft Dynamics ERP Drives Sustainability LeadershipMicrosoft solutions help drive “green and lean” practices
Provide consumers
with product info and self
service
Track origin, location, and shelf life to improve
quality and customer
satisfaction
Standardize processes and
integrate data to meet
changing regulations
Drive environmental and business sustainability
with improved BI and lean practices
Deliver more eco-friendly products,
reduce waste with better
visibility, KPI monitoring
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Challenge
ResultsSolution
Food and Beverage Manufacturer Improves Reporting, BI
“For the price and the feature set available, there really is no better business management system than Microsoft Dynamics.”
Each bottling plant for G&J Pepsi-Cola was using multiple systems for accounting, payroll, and human resources (HR). The company wanted to centralize key business management functions to streamline operations.
The company extended its corporate implementation of Microsoft Dynamics ERP to standardize these functions, control costs, and consolidate business data for enhanced analytics and reporting.
• Improved reporting • Better financial control • Enhanced business intelligence• Better visibility into financial processes company-wide• Centralized administrative duties • Projected annual savings of U.S.$560,000
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
“Responsiveness has two fundamental dimensions: the ability to detect market shifts and the capacity to respond. One is not effective without the other. Getting an accurate view of demand is a challenge, since food and beverage companies rely on retailers and others who serve consumers.”
― Julie Fraser, Principal Industry Analyst, Cambashi Limited
Market Responsiveness: Balancing Demand with Supply Is Increasingly Complex
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Source: Cambashi Limited White Paper: Innovative, Sustainable, and Responsive: Food and Beverage Manufacturers Evolve for the New Economy, Julie Fraser, January 2010
Challenge: Market Responsiveness
Respond promptly to frequent changes in demand.
Control costs while meeting new demands.
Deliver products to market faster with shorter lead times.
Provide private brand and localized products economically.
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Capture the opportunities of new niche markets without increasing complexity.
Microsoft Dynamics ERP Helps Drive Market ResponsivenessSense and respond effectively with Microsoft solutions
Configure formulas and packaging to
deliver private brands to
specialized customers
Monitor KPIs and alerts to help control costs and
meet delivery
schedules
Provide real-time data about changes in orders to help spot demand trends quickly
Report and analyze product
trends by group or location
Automate, simplify complex
processes across
channels
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Challenge
ResultsSolution
Food and Beverage Manufacturer Gains Market Responsiveness
“Each factory can maintain independent buying and manufacturing operations, while allowing analysis and comparisons, from any location.… The portals allowed us to cut down the average lead time roughly by a third.”
Südzucker Polska, one of the largest sugar producers in Poland, was formed in 2003 by merging 18 independent manufacturers. The company needed to merge vital information from all entities while allowing each factory the autonomy to conduct business with local suppliers and respond effectively to local customers.
The company and their certified Microsoft partner implemented Microsoft Dynamics ERP to integrate data, standardize and automate processes, and improve collaboration across multiple facilities, locations, and partners. They can now use resources from across the company to respond to any customer.
• Cut order lead time by 30 percent
• Improved tracking • Easy access to data • Better planning • More efficient
customer service • Optimized costs
INNOVATION SUCCESS
SUSTAINABILITY LEADERSHIP
MARKET RESPONSIVENE
SS
Systems to help improve market responsiveness
Tools to improve innovation success
Support for sustainability
leadership
Seamless access to critical information at all levels
Lower cost of doing business with technology that grows with you
Improved operational efficiency and connectivity across value chain
Products that are easier to deploy, use, and manage
Microsoft Delivers Business Benefits
Technology Benefits
Scalable technology that future proofs your investment
Solutions that allow
you to leverage
your existing
infrastructure
investments
Lower TCO investment
with “out of the box”
integration
Reduced IT knowledge
requirements help
minimize risk
Single software
vendor and partner network
committed to customer
success
Business Process and IntelligenceMake the right information available throughout the business process with
easy access to role-specific BI.
Communication + Collaboration• Keep coworkers, partners, and customers in sync.
• Provide collaborative workspaces.• Unify communications.
Improving Manufacturing Productivity with Microsoft Solutions
Manageability and SecurityMake it easy to manage and deploy around the globe.
Office Business PlatformMake it simple to provide rich client and Web-based business applications.
Enterprise Content Management• Author, manage, and organize complex content.
• Provide customer and partner extranets.• Implement enterprise-wide search.
Improve Productivity with Microsoft Dynamics® ERP
Q&A
For more information about Microsoft Dynamicsplease contact us at:• U.S./Canada toll-free (888) 477-7989
• Worldwide (1) (701) 281-6500
• www.microsoft.com/dynamics
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