Transcript
Page 1: Innovations in Ecommerce: Did it Happen, and What’s Next?

Innovations in Ecommerce:

Did it Happen, and What’s Next?

Moderator:

KELLY MOONEY

Speakers:

BILL BASS BOB MYERS

Page 2: Innovations in Ecommerce: Did it Happen, and What’s Next?

WHICH WILL HAVE THE MOST IMPACT ON YOUR

BUSINESS IN THE NEXT 5 YEARS?

Page 3: Innovations in Ecommerce: Did it Happen, and What’s Next?

SOCIAL COMMERCE & COMMUNITY

Backcountry

User Contributed Merchandising

Page 5: Innovations in Ecommerce: Did it Happen, and What’s Next?

BILL’S TAKE: BOB’S TAKE:

BACKCOUNTRY

Page 6: Innovations in Ecommerce: Did it Happen, and What’s Next?

SOCIAL COMMERCE & COMMUNITY

Wet Seal

Social Shopping

Page 7: Innovations in Ecommerce: Did it Happen, and What’s Next?

WET SEAL

Page 8: Innovations in Ecommerce: Did it Happen, and What’s Next?

WET SEAL

BILL’S TAKE: BOB’S TAKE:

Page 9: Innovations in Ecommerce: Did it Happen, and What’s Next?

SOCIAL COMMERCE & COMMUNITY

Nordstrom

On-site Conversation

Page 10: Innovations in Ecommerce: Did it Happen, and What’s Next?

NORDSTROM

Page 11: Innovations in Ecommerce: Did it Happen, and What’s Next?

NORDSTROM

BILL’S TAKE: BOB’S TAKE:

Page 12: Innovations in Ecommerce: Did it Happen, and What’s Next?

EVERYWHERE COMMERCE

The Home Depot & JCP

Everywhere Commerce

Page 13: Innovations in Ecommerce: Did it Happen, and What’s Next?

THE HOME DEPOT & JCP

Page 14: Innovations in Ecommerce: Did it Happen, and What’s Next?

THE HOME DEPOT & JCP

BILL’S TAKE: BOB’S TAKE:

Page 15: Innovations in Ecommerce: Did it Happen, and What’s Next?

VIRTUAL TRY-ON

Tobi Fashionista

Virtual Try-on

Page 16: Innovations in Ecommerce: Did it Happen, and What’s Next?

TOBI FASHIONISTA

Page 17: Innovations in Ecommerce: Did it Happen, and What’s Next?

TOBI FASHIONISTA

BILL’S TAKE: BOB’S TAKE:

Page 18: Innovations in Ecommerce: Did it Happen, and What’s Next?

MOBILITY

Ralph Lauren

QR Codes

Page 19: Innovations in Ecommerce: Did it Happen, and What’s Next?

RALPH LAUREN

Page 20: Innovations in Ecommerce: Did it Happen, and What’s Next?

RALPH LAUREN

BILL’S TAKE: BOB’S TAKE:

Page 21: Innovations in Ecommerce: Did it Happen, and What’s Next?

MOBILITY

QVC

iPad App

Page 22: Innovations in Ecommerce: Did it Happen, and What’s Next?

QVC

Page 23: Innovations in Ecommerce: Did it Happen, and What’s Next?

QVC

BILL’S TAKE: BOB’S TAKE:

Page 24: Innovations in Ecommerce: Did it Happen, and What’s Next?

MOBILITY

Shopkick

Passive Geolocation

Page 25: Innovations in Ecommerce: Did it Happen, and What’s Next?

SHOPKICK

Page 26: Innovations in Ecommerce: Did it Happen, and What’s Next?

SHOPKICK

BILL’S TAKE: BOB’S TAKE:

Page 27: Innovations in Ecommerce: Did it Happen, and What’s Next?

REWIND: FIVE KEY PRINCIPLES (2006)

Departures from the “original” shopping

metaphor

Relevant information…at the right time

Consumer empowerment and guidance

Content become the interface

Fun and entertainment factor

Page 28: Innovations in Ecommerce: Did it Happen, and What’s Next?

Thank You. For more information contact: Kelly Mooney / CEO, Resource Interactive [email protected] Bill Bass/ President, Charming Shoppes Direct [email protected] Bob Myers/ CEO & President, Sheplers [email protected]

Page 29: Innovations in Ecommerce: Did it Happen, and What’s Next?

9 / INTERACTIVE VIDEO

French Connection

Interactive video

Page 30: Innovations in Ecommerce: Did it Happen, and What’s Next?

FRENCH CONNECTION

Page 31: Innovations in Ecommerce: Did it Happen, and What’s Next?

FRENCH CONNECTION

BILL’S TAKE: BOB’S TAKE: