Second Announcement
International Conference on Quality 2014 Tokyo
Organized byUnion of Japanese Scientists and Engineers
In Cooperation withAmerican Society for Quality (ASQ) / European Organization for Quality (EOQ) / International Academy for Quality (IAQ)
Innovation through QualityCreating New Value for the World!
October 19-22, 2014
Invitation to ICQ’14-Tokyo
We are very proud to announce that the International Conference on
Quality (ICQ’14-Tokyo), to be hosted by Union of Japanese Scientists and
Engineers (JUSE), will be held in Tokyo from October 19 to 22, 2014.
This conference was held, for the first time in 1969, sponsored by JUSE, successfully formed
an epoch in the field of quality by offering precious networking opportunities to share and
exchange information, opinion and ideas among quality experts and business executives
around the world. The conference up to the present, has been represented by the American
Society for Quality (ASQ), the European Organization for Quality (EOQ) and JUSE every third
year by turns. The ICQ’14-Tokyo will be the start of its 6th turn.
The remarkable development in the manufacturing industry has been achieved in China,
India and ASEAN countries, whereas the U.S.A. is showing strong leadership in IT and service
industries. Although the type of business that is focused varies, it is common, in every part of
the world, that diligent effort in management has been made to strengthen competitiveness
under the severe business environment.
Brushing up activities to understand the strength of yourself and leverage it, will be more
and more significant in business. In order to make such activities realized, implementation of
TQM; Total Quality Management at higher level will be required by reinforcing capability of
Gemba (work place), creating attractive quality and ensuring to establish its quality assurance
with preceded business model.
At this particular period of time, ICQ’14-Tokyo, where quality experts and business executives
will gather at once, plays a significant role in creating new values for the world, and finding a
path to “Innovation through Quality”
Under the theme, “Innovation through Quality-Creating New Value for the World”, we have
gratefully received to present more than 150 papers for concurrent sessions and SGA KAIZEN
competition from 25 countries and regions of the world.
We are convinced that ICQ’14-Tokyo will not only serve to revitalize the global quality
movement, and deploy it with a majestic leap, but also be of great help in exchanging vital
information, promoting global friendship and leading to international goodwill. We cordially
invite your enthusiastic participation in this world-wide notable event.
Masahiro SakaneChairman of Organizing Committee
ICQ’14-Tokyo
1
Program Outline
International Conference on Quality 2014 – Tokyo (ICQ’14-Tokyo)Theme: Innovation through Quality-Creating New Value for the World
Date: October 19 - 22, 2014
Venue: Keio Plaza Hotel, Tokyo, Japan (www.keioplaza.co.jp)
2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo 160-8330, Japan
TEL: 03-3344-0111 FAX: 03-3345-8269
General Program at a GlanceDate Morning Afternoon Evening
Oct.19(Sun)
Pre-Conference Seminar(*)
Pre-Conference Seminar(*)
Welcome Reception
Registration
Oct.20 (Mon)
Opening Plenary SessionKeynote speechSpecial lecture
Concurrent sessions
Top ManagementPanel Discussion
SGA KAIZENCompetition
Oct.21(Tue)
Concurrent sessions Farewell Banquet(*)
SGA KAIZEN Compettion
Oct. 22(Wed)
Industrial Visits(*)
(*) Optional: Separate registration is required with additional charge
Official language of the conference is English.
Organizer Union of Japanese Scientists and Engineers (JUSE)
Co-organizer
American Society for Quality (ASQ)
European Organization for Quality (EOQ)
International Academy for Quality (IAQ)
Supported by
Asian Network for Quality (ANQ)
China Association for Quality (CAQ)
Corporate Synergy Development (CSD)
Malaysian Productivity Corporation (MPC)
Technology Promotion Association(Thailand-Japan) (TPA)
*Information valid as of 01 April, 2014
2
3
Welcome Reception Oct.19 17:00-19:00
All registered participants of the ICQ’14-Tokyo are cordially invited to the Welcome
Reception. Light snacks and drinks are provided.
Opening Plenary Session Oct.20 09:00-11:30
Grand opening of the ICQ’14-Tokyo will begin with opening address by President & CEO of
JUSE. All the international guests are warmly welcomed by the organizing committee, followed
by one keynote speech and two special lectures.
Keynote Speech:
“Innovation through Quality”-Creating New Value for the World
Mr. Masahiro Sakane
Advisor, Komatsu Limited
Komatsu is the second largest construction machine manufacturer on earth after Caterpillar.
Placing Quality in the center of management, Komatsu as well as Mr. Sakane himself, are the
winner of the Deming Prize. Taking advantage of his successful experience at Komatsu, Mr.
Sakane will explain in his speech, how Komatsu created new value to the world, and how
quality is linked to innovation.
Special Lecture:
“Quality Management in Siam Cement Group”
Mr. Kan Trakulhoon
Group Chairman, Siam Cement Group
Siam Cement Group is one of the largest conglomerate in Thailand, which will become
one of the largest in ASEAN when economically integrated. Holding 9 Deming winning
companies in the group, lecture will feature how quality management has been rooted for
their sustainability, leading to innovation, and how Mr. Trakulhoon is seeing future vision after
ASEAN integration.
The other special lecturer will be announced soon. Details will be updated in our website.
4
Concurrent Sessions Oct.20 Afternoon / Oct.21 Full day
You can choose to listen from more than 100 paper presentations proceeded in concurrent
streams. Each concurrent stream will support sub-themes of the conference. The poster session
may well be arranged as required.
SGA KAIZEN Competition Oct.20 Afternoon / Oct.21 Full day
A couple of concurrent session streams will feature small group activities, originated from
Japan. You will be able to feel the enthusiasm of their activities, which will be evaluated by the
selected judges to award either a gold, silver or bronze medal.
Top Management Panel Discussion Oct.20 Afternoon
The highlight of the conference will take place after the opening plenary session at one of
the concurrent session streams. You will be able to hear opinions directly from top executives
of winning company for distinguished global awards in Quality, such as the Deming Prize and
the Malcolm Baldrige National Quality Award, including Mr. Narendran, Managing Director of
TATA steel, and Mr. Nakao, Chairman of GC.
This panel discussion will be led by Dr. Hiroshi Osada, Professor Emeritus, Tokyo Institute of
Technology to discuss what kind of value for customers and the society would be on demand
in future for a business and organization; what it would be that innovation required for
corporate strategies, business processes, organizational capability and human resources to
create such a new value, and the role, expectations and challenges of TQM, in order to achieve
the objectives.
Optional Programs/Social Events
Pre-Conference Seminar Oct.19 Full dayTwo popular seminar courses are packed in one day with lucid explanation of academic
theories by the notable lecturers, followed by the case studies of the company that have
discovered the secret on successful practice.
Seminar 1: TQM Promotion and implementation 09:00-11:30
Dr. Noriaki Kano, the guru of Japanese TQM, will lecture in this seminar with Meido,
the latest Deming Grand Prize winner and other overseas companies. You will be able to
understand how TQM is introduced, and the successful framework of TQM is established.
Seminar 2: Data Analysis for Innovation 13:00-16:00
Dr. Hiroe Tsubaki, a leader of Japanese data analysis will lecture in this seminar on how the
successful companies make use of data for their innovative activities. This course features the
case study of two Deming Grand Prize winners: Komatsu in Japan and Mahindra & Mahindra
from India.
A separate registration is required.
Each seminar: JPY10,800- per person
A set of two seminars: JPY19,440- per person, including lunch
Farewell Banquet Oct.21 18:00-20:30The official banquet dinner, featuring a wide range of Japanese and international dishes,
will be held in buffet style for a wonderful memory of this global event. A separate registration
is required.
Fee: JPY10,800- per person
Industrial Visits Oct.22 Full dayA pursuit for Japanese quality experience at the ICQ’14-Tokyo will not be completed
without visiting a Japanese company, and observing how they work on quality. International
participants of the ICQ’14-Tokyo, wishing to visit the Japanese companies such as Nissan Motor,
Toshiba, etc., can make a separate registration for an industrial visit. Details of registration will
be announced on our website.
Fee: JPY8,640- per person, including transportation, box lunch and interpretation
5
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Russ
ia
7W
hat
is L
ean
Lead
ersh
ip?
Lars
Sor
qvis
t / I
nter
natio
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cade
my
for Q
ualit
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wed
en
Life
Cycl
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an
ag
em
en
t
1Re
man
ufac
turi
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ram
ewor
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war
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usta
inab
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utom
otiv
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anuf
actu
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Indu
stry
in M
alay
sia
Am
inud
din
Bin
Seth
/ O
pen
Univ
ersit
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alay
sia /
Mal
aysi
a
New
Pro
du
ct D
evelo
pm
en
t
1A
ssur
ing
prod
uct
qual
ity
thro
ugh
cust
omer
nee
ds f
ocus
in
new
pro
duct
dev
elop
men
t: t
he r
ole
of
nati
onal
cul
ture
Din
ush
Chan
aka
Wim
alac
hand
ra /
Toky
o In
stitu
te o
f Tec
hnol
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/ Jap
an
2D
evel
opm
ent
of F
ire-
Resi
stin
g W
ood
Stru
ctur
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lem
ents
for
Bui
ldin
gsH
irok
azu
Oha
shi /
TAK
ENAK
A / J
apan
3Fl
exi S
ize
Syst
emKa
nmop
akor
n Tr
eeph
op /
Siam
Fib
re-C
emen
t / T
haila
nd
4In
teg
rati
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of
Mo
no
zuku
ri (
Man
ufa
ctu
rin
g)
and
En
viro
nm
ent
Man
agem
ent
Dev
elo
pm
ent
of
Envi
ronm
ent-
Cont
ribu
ting
Pro
duct
s: “
Bala
ncin
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olog
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d Ec
onom
y“M
anab
u O
kubo
/ Se
kisu
i Che
mica
l / Ja
pan
QC
Cir
cle/S
mall
Gro
up
Act
ivit
ies
1El
imin
atin
g K
iln S
top
Dow
n Ti
me
in P
lant
5 C
ause
d by
Coa
ting
Wit
hin
7 M
onth
sKO
MPA
S / P
T.Ind
ocem
ent T
ungg
al P
raka
rsa
Tbk.
/ In
done
sia
2To
spe
ed u
p th
e re
port
ing
proc
ess
in t
he m
onth
ly w
ater
and
ele
ctri
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uti
litie
s' c
onsu
mpt
ions
for
U
tilit
ies
Mai
nten
ance
Div
isio
nJu
wah
ir /
PT. B
atam
indo
Inve
smen
t Cak
raw
ala
/ Ind
ones
ia
3“P
asop
ati”
Fir
eman
cre
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rtab
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ater
/ F
oam
Mon
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to
Hel
p Fi
re F
ight
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Off
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in
Fire
Fi
ghti
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roce
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Bal
ikpa
pan
Fuel
Hoa
red
Tank
Ter
min
al B
BM B
alik
papa
nQ
CC B
BM /
PT. P
ERTA
MIN
A M
OR
VI /
Indo
nesi
a
4To
red
uce
the
Cost
of
Dou
ble
Stag
e A
ir C
oole
r Se
rvic
ing
for
Gen
erat
or S
et E
ngin
e in
11
Wee
ksJo
ndra
Vol
ta /
PT. B
atam
indo
Inve
smen
t Cak
raw
ala
/ Ind
ones
ia
5U
pgra
ding
the
Hea
lth
Qua
lity
Serv
ices
in t
he In
pati
ent
Uni
t to
bec
ome
the
Type
“D
” H
ospi
tal S
tand
ard
leve
l : F
AST
ER; S
AFE
R an
d A
PPO
PRIA
TELY
CA
RE F
or A
ll Pa
tien
tsG
WS
Six
Sigm
aTea
m /
KOJA
HEA
LTH
CEN
TER
NO
RTH
JAKA
RTA
/ Ind
ones
ia
6A
ctiv
itie
s to
impr
ove
and
prom
ote
TQM
sys
tem
Aki
ra O
gaw
a / Y
okog
awa
Elec
tric
/ Jap
an
7Bo
ost
Thei
r Lo
ve f
or I
mpr
ovem
ent!
: A S
tudy
of
Empl
oyee
s' E
ngag
emen
t in
KA
IZEN
Act
ivit
y in
a T
hai
Cong
lom
erat
e.Ro
nrap
ee L
eela
won
g / T
he S
iam
Cem
ent P
LC /
Thai
land
8Ch
ange
s an
d G
loba
l dep
loym
ent
of Q
C ci
rcle
act
ivit
y in
Toy
ota
Mot
or C
orpo
rati
onH
ideh
ito
Toba
/ To
yota
Mot
or /
Japa
n
9D
evel
opm
ent
of 1
1kV
In-L
ine
Isol
ator
in 1
1kV
Ove
rhea
d Li
ne S
yste
m o
f CL
P Po
wer
Choy
Wai
Tim
Fel
ix /
CLP
Pow
er H
ong
Kong
/ H
ong
Kong
10El
imin
atin
g th
e Fr
eque
ncy
of L
ift
Elev
ator
dis
turb
ance
s In
Sus
pens
ion
Preh
eate
r Eq
uipm
ent
At
Kiln
Pl
ant
12 T
arju
n Si
te-S
outh
Kal
iman
tan
Wit
hin
28 W
eeks
QCC
“M
ATRI
K” /
Indo
cem
ent T
ungg
al P
raka
rsa
/ Ind
ones
ia
11Em
pow
er Y
our
Staf
f to
Elim
inat
e th
e Ei
ght
Was
tes
Ever
yday
Char
les
Aub
rey
/ Asia
Pac
ific
Qua
lity
Org
aniza
tion
/ USA
12En
ergy
Sav
ing
for
Reve
nue
Serv
ice
Trai
nsJo
hnny
Lee
/ Ta
iwan
Hig
h Sp
eed
Rail
/ Tai
wan
13Im
prov
ing
Cond
ensa
te P
rodu
ctio
n O
f SK
G 1
8 Be
nuan
g Th
roug
h M
P Se
para
tor
Add
itio
n &
Pig
ging
O
ptim
izat
ion
In P
erta
min
a EP
Ass
et-2
Pen
dopo
Fie
ldQ
CP C
APR
ES N
EKAT
/ PT
. PER
TAM
INA
EP /
Indo
nesi
a
14IS
O 1
4051
MFC
A T
he “
pre-
impr
ovem
ent”
too
lA
lex
YAP
Yun
Fung
/ Ce
ntre
x Tra
inin
g &
Cons
ulta
ncy
/ Mal
aysi
a
15K
AIZ
EN P
rogr
amm
e Pr
omot
ion
in Z
ambi
aCh
ola
Abe
l Mw
itw
a / Z
ambi
a De
velo
pmen
t Age
ncy
/ Zam
bia
16Re
-des
ign
the
Cult
ivat
ion
of t
he Q
uarr
y at
Sec
tors
“D
” w
ithi
n 20
Mon
ths
GRE
EN H
ILL
/ PT.
Indo
cem
ent T
ungg
al P
raka
rsa
/ Ind
ones
ia
17Ti
me
redu
ctio
n of
mel
ted
glaz
e vi
scos
ity
test
in p
roce
ss o
f gl
aze
char
acte
riza
tion
Pong
put
Nun
taw
an /
Siam
San
itary
War
e In
dust
ry /
Thai
land
18To
Red
uce
Lead
Tim
e of
Rep
air
of T
rack
Pad
Reb
uild
Pro
cess
of
Exca
vato
r H
itac
hi E
X25
00 f
rom
63
Day
s to
be
40 D
ays
wit
hin
3 M
onth
s.Ko
mpa
k-Ra
do /
PT. K
itadi
n / I
ndon
esia
Qu
ali
ty b
y S
tati
stic
al
Meth
od
s/Sta
tist
ical
Pro
cess
Co
ntr
ol
1A
pplic
atio
n D
OE
to c
ompu
ter
sim
ulat
ion
at D
evel
opm
ent
and
Des
ign
stag
e fo
r qu
alit
y as
sura
nce
Shu
Yam
ada
/ Uni
vers
ity o
f Tsu
kuba
/ Ja
pan
2A
pplic
atio
n of
the
Pea
rson
’s s
yste
m o
f D
istr
ibut
ion
in D
evia
tion
of
Noi
se a
nd V
ibra
tion
Per
form
ance
of
indu
stri
al p
rodu
ct.
Mas
aru
Kajik
awa
/ Aisi
n AW
/ Ja
pan
3A
ppro
ach
to t
echn
ical
pro
blem
s in
the
indu
stry
by
utili
zing
Str
uctu
ral E
quat
ion
Mod
elin
gTa
ku K
ondo
/ Ai
sin A
W /
Japa
n
4Co
st r
educ
tion
thr
ough
qua
lity
tool
s an
d D
MA
IC in
cer
amic
uni
t-a
case
stu
dyN
.N.G
arva
lia /
L. E
. Col
lege
/ In
dia
5D
esig
n fo
r M
ulti
-Inp
ut a
nd M
ulti
-Pro
cess
Bas
ed o
n H
yper
Opt
imiz
atio
n M
etho
d H
OPE
Take
nori
Tak
ahas
hi /
Mej
iro U
nive
rsity
/ Ja
pan
6Ef
fect
of
boar
d de
nsit
y an
d ad
hesi
ve c
ombi
nati
on o
n th
e pr
oduc
tion
cos
t of
Ori
ente
d St
rand
boar
d w
ood
pane
ls w
hile
com
plyi
ng w
ith
qual
ity
stan
dard
s.M
arth
a T.
Ram
irez
-Val
divi
a / U
nive
rsid
ad d
e La
Fro
nter
a / C
hile
7Em
piri
cal s
tudy
on
tim
ber
dryi
ng m
etho
d fo
r cr
eati
ng n
ew v
alue
Nor
io Ir
ikur
a / P
olyt
echn
ic Un
iver
sity
/ Jap
an
8Fu
sion
His
tori
cal D
ata
Ana
lysi
s : M
etho
d an
d Ca
se S
tudi
esJa
ran
Sabs
eree
/ Th
e Si
am C
emen
t PL
C / T
haila
nd
9Im
prov
e Sa
les
Stre
ngth
of
Mon
ier
Conc
rete
Tile
at
Kho
nkae
n 2
Plan
tPe
eras
uk P
eera
mat
a / T
he C
PAC
Roof
Tile
/ Th
aila
nd
10In
tern
aliz
atio
n of
the
Met
hod
of B
ondi
ng A
lum
inum
Wir
eN
aohi
ro H
osok
awa
/ Aisi
n Se
iki /
Japa
n
11'M
akin
g go
od p
rodu
cts'
by
focu
sing
Wor
k an
d th
e pr
oces
sing
poi
nt o
f too
l - “
Wor
k he
ad”
and
“Goo
d pa
ram
eter
” -
Mas
aya
Yam
ada
/ SEK
ISO
/ Ja
pan
12Pr
oces
s co
mbi
ning
SQ
C an
d CA
E fo
r ac
hiev
ing
mul
tipl
e pe
rfor
man
ce o
bjec
tive
s on
str
uctu
ral r
elia
bilit
yN
obuy
oshi
Ishi
bai /
Hin
o M
otor
s / J
apan
13Q
LI –
a v
alua
ble
inde
x on
ass
uran
ce o
f qu
alit
y fo
r cu
stom
ers
of p
roce
ss in
dust
ries
Dav
id D
. Han
agal
/ Un
iver
sity
of P
une
/ Ind
ia
7
P P PP P PPPP
ICQ
'14-T
okyo
Acc
ep
ted
Pap
ers
P i
ndic
ates
pos
ter
pres
enta
tions
14Re
duce
Mea
suri
ng V
aria
tion
by
Gag
e R&
R Ex
pand
Kanj
anap
ongs
awet
Wat
char
a / S
iam
San
itary
War
e In
dust
ry /
Thai
land
15So
ftw
are
Relia
bilit
y A
naly
sis
Base
d on
Hie
rarc
hica
l Ba
yesi
an M
odel
s an
d Co
mpu
tati
onal
Inf
eren
ces
of
Stat
isti
cal M
etho
dolo
gies
.To
ru K
aise
/ Un
iver
sity
of H
yogo
/ Ja
pan
16St
rate
gy a
nd P
olit
ics
of D
esig
n Ba
sed
on H
yper
Opt
imiz
atio
n M
etho
d H
OPE
Take
nori
Tak
ahas
hi /
Mej
iro U
nive
rsity
/ Ja
pan
17Th
e de
velo
pmen
t of
an
envi
ronm
enta
lly f
rien
dly
prod
uct
from
bot
tom
ash
.Te
erap
atch
Ora
nkit
anan
/ SC
G B
uild
ing
Mat
eria
ls / T
haila
nd
18To
impr
ove
Smar
tBO
ARD
sur
face
mea
sure
men
t m
etho
dM
ohat
an N
atta
sorn
/ Si
am F
ibre
-Cem
ent /
Tha
iland
19To
Red
uce
Reje
ct P
eelin
g in
Rid
ge C
ryst
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lue
Colo
rPi
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Sup
avad
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Thai
Cer
amic
Roof
Tile
/ Th
aila
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Qu
ali
ty F
un
ctio
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ep
loym
en
t
1D
ynam
ic Q
FD (D
QFD
) app
lied
for
conc
ept
desi
gn o
f El
ectr
ic T
ruck
Mas
ahik
o Te
ram
oto
/ Vol
vo Te
chno
logy
Japa
n / J
apan
Qu
ali
ty i
n E
du
cati
on
1A
Case
Stu
dy o
f Im
plem
entin
g Q
ualit
y Im
prov
emen
ts in
Inte
r – D
epar
tmen
tal A
ctiv
ities
at a
n Ed
ucat
iona
l Ins
titut
ion
Ana
nd S
. Pat
el /
Nirm
a Un
iver
sity
/ Ind
ia
2Ba
sic
thre
e ph
ases
for
Pro
blem
Sol
ving
and
cas
e st
udie
sM
asay
o Ya
mas
hita
/ Th
e Un
iver
sity
of E
lect
ro-C
omm
unica
tions
/ Ja
pan
3Co
llabo
rati
ng w
ith
Cust
omer
s in
Que
st o
f Q
ualit
yRa
vi B
hatt
arai
/ Ax
on S
yste
m /
Nep
al
4Ed
ucat
ion
of Q
ualit
y Co
ntro
l usi
ng Q
C Se
ven
Tool
s fo
r Bu
sine
ss M
anag
emen
t fa
cult
y in
Col
lege
Tada
o Su
mi /
Sho
in U
nive
rsity
/ Ja
pan
5Im
prov
emen
t of
Ris
k Li
tera
cy o
n Fo
od b
y m
eans
of
the
jigsa
w m
etho
dYu
mik
o H
irai
/ O
saka
Sei
kei C
olle
ge /
Japa
n
6Q
ualit
y Im
prov
emen
t Jo
urne
y of
a M
edic
al T
rain
ing
Cons
orti
umG
race
Bra
nnan
/ O
hio
Univ
ersit
y / U
SA
7Q
uant
itat
ive
eval
uati
on o
f la
the
skill
lear
ning
bet
wee
n sk
ill e
lem
ents
Take
fum
i Oku
/ Po
lytec
hnic
Univ
ersit
y / J
apan
Qu
ali
ty i
n H
ealt
hca
re
1A
Pro
ject
to
Dec
reas
e th
e N
asog
astr
ic T
ube
Occ
lusi
on R
ate
in a
Gas
troi
ntes
tina
l Uni
tCh
en C
hen-
Ru /
Nat
iona
l Che
ng K
ung
Univ
ersit
y Ho
spita
l / T
aiw
an
2Cl
arif
ying
the
rol
e of
rel
ated
org
aniz
atio
ns t
o en
sure
con
tinu
ous
heal
thca
re s
ervi
ces
prov
isio
n du
ring
a
disa
ster
for
Bus
ines
s Co
ntin
uity
Pla
nnin
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CP)
Chis
ato
Kajih
ara
/ Was
eda
Univ
ersit
y / J
apan
3D
evel
op
men
t o
f a
Ben
chm
arki
ng M
etho
d t
o E
nab
le S
tand
ard
izat
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of
Reh
abil
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-Sta
ndar
d In
terv
enti
on P
roce
sses
by
Spee
ch T
hera
pist
in D
ysph
agia
Reh
abili
tati
on-
Shog
o Ka
to /
The
Univ
ersit
y of
Toky
o / J
apan
4Fo
llow
-up
stud
y of
a m
edic
al c
ente
r em
ploy
ee h
ealt
h-re
late
d fi
tnes
s in
201
1 to
201
3Yi
-Nei
Hsu
/ Ta
ipei
Med
ical U
nive
rsity
-Wan
Fan
g Ho
spita
l / T
aiw
an
5Fu
ture
of
Hea
lthc
are
and
Qua
lity
in t
he K
ingd
om o
f Sa
udi A
rabi
aZu
ber
Muj
eeb
Shai
kh /
Dr. S
ulai
man
Al-H
abib
Med
ical G
roup
/ Sa
udi A
rabi
a
6M
anag
ing
Hos
pita
ls b
y Pe
rfor
man
ce L
eadi
ng In
dica
tors
Jave
d M
Che
ema
/ Eat
on A
eros
pace
Gro
up /
USA
7Q
ualit
y M
anag
emen
t A
ppro
ach
to H
ealt
hcar
e –
Its
Mea
ning
and
Sig
nifi
canc
eYo
shin
ori I
izuk
a / T
he U
nive
rsity
of T
okyo
/ Ja
pan
8Re
duci
ng t
he T
reat
men
t In
terr
upti
on D
urat
ion
of C
urat
ive
Hea
d an
d N
eck
Canc
er P
atie
nts
Lu M
in-C
huan
/ Bu
ddhi
st T
zu C
hi D
alin
Hos
pita
l / T
aiw
an
9Re
gula
tion
of L
abel
ling
and
Haza
rd C
omm
unic
atio
n of
Dan
gero
us a
nd H
arm
ful M
ater
ials
for W
an F
ang
Hosp
ital
Hua
ng H
ui-C
hun
/ Tai
pei M
edica
l Uni
vers
ity -
Wan
Fan
g Ho
spita
l / T
aiw
an
10St
ruct
urin
g Pa
tien
ts’ I
nfor
mat
ion
for
Qua
lity
Ass
uran
ce o
f Su
rger
y at
Hos
pita
lsRy
oko
Shim
ono
/ The
Uni
vers
ity o
f Tok
yo /
Japa
n
11Su
rfac
ing
The
Perf
orm
ance
Ind
icat
or o
f Pr
ivat
e M
edic
al C
linic
Bus
ines
s Th
roug
h Sa
tisf
acti
on, L
oyal
ty
and
Judg
men
t an
Rep
utat
ion
Mea
sure
men
tN
orza
idah
wat
i Zai
din
/ Uni
vers
iti Te
knol
ogi M
alay
sia /
Mal
aysi
a
12Th
e Ce
ntra
l Sup
ply
Room
env
iron
men
tal c
ontr
ol p
lan
of g
luta
rald
ehyd
e in
Wan
Fan
g H
ospi
tal
Fan-
Chun
g Ya
ng /
Taip
ei M
edica
l Uni
vers
ity -
Wan
Fan
g Ho
spita
l / T
aiw
an
13Th
e re
sear
ch t
o im
prov
e th
e m
iss
of p
ain
asse
ssm
ents
and
get
hig
her
perc
enta
ge o
f pa
in a
sses
smen
ts
com
plet
ion
in C
hiay
i -Br
anch
, Tai
chun
g Ve
tera
ns G
ener
al H
ospi
tal.
Chen
-Yen
-Hao
/ Ta
ichun
g Ve
tera
ns G
ener
al H
ospi
tal /
Tai
wan
14Va
lidat
ing
evid
ence
bas
ed d
ecis
ion
mak
ing
in h
ealt
h ca
reJa
cob
Eski
ldse
n / A
arhu
s Un
iver
sity
/ Den
mar
k
15W
orkp
lace
Hea
lth
Prom
otio
n Pr
ogra
m f
or W
an F
ang
Hos
pita
l-- P
edom
eter
Pro
ject
Hua
ng H
ui-C
hun
/ Tai
epei
Med
ical U
nive
rsity
- W
an F
ang
Hosp
ital /
Tai
wan
Qu
ali
ty i
n S
erv
ice
1Ch
alle
nges
and
App
roac
h in
impl
emen
tati
on o
f TQ
M in
Ser
vice
Org
aniz
atio
nsA
nil S
achd
ev /
TQM
Inte
rnat
iona
l / In
dia
2O
pera
tion
al R
elat
ions
hip
betw
een
Prod
ucti
vity
and
Qua
lity
in S
ervi
ces
Scha
fiq A
min
i / T
echn
ical U
nive
rsity
of B
erlin
/ G
erm
any
3Q
ualit
y A
ssur
ance
Act
ivit
y by
vis
ualiz
atio
n an
d co
mpu
teri
zati
on in
cle
anin
g bu
sine
ssTo
ru K
owat
ari /
Dai
ichi K
anri
Daik
ou /
Japa
n
4Th
e In
tegr
atio
n of
Kan
o M
odel
& S
ERV
QU
AL
Into
QFD
for
Dev
elop
ing
Trai
ning
Pro
gram
Moh
d Sa
iful I
zwaa
n bi
n Sa
adon
/ O
pen
Univ
ersit
y M
alay
sia /
Mal
aysi
a
Reli
ab
ilit
y a
nd
Safe
ty
112
” In
ch G
as P
ipel
ine
Leak
Pre
vent
ion
Due
To
Abra
sion
by
Mak
ing
Sand
Dun
es T
rap
and
Man
grov
e Ve
geta
tion
at
KP 0
9.70
0-15
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Bal
onga
n-M
undu
Gas
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elin
e of
PT
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amin
a G
as M
undu
Dis
tric
t Wes
t Jav
a Ar
eaQ
CC M
undu
polit
an /
PT. P
erta
min
a G
as /
Indo
nesi
a
2A
n ef
fect
ive
clai
m m
anag
emen
t by
usi
ng a
ggre
gate
d cl
aim
s da
ta a
nd s
tati
stic
al a
naly
sis
Wat
char
athi
ansa
kul M
eena
/ Th
e Un
iver
sity
of E
lect
ro-C
omm
unica
tions
/ Ja
pan
3Bi
vari
ate
Surv
ival
Dat
a A
naly
sis
and
its
App
licat
ion
by O
n-lin
e M
onit
orin
g U
sing
Cov
aria
te In
form
atio
nM
asah
iro
Yoko
yam
a / C
huo
Univ
ersit
y / J
apan
4CL
P Po
wer
’s E
xper
ienc
e in
Dev
elop
men
t of
Det
acha
ble
Live
Wor
k Ju
mpe
r Ca
ble
on 1
1kV
Ove
rhea
d Li
ne
Net
wor
kYe
ung
Tin
Chi /
CLP
Pow
er H
ong
Kong
/ H
ong
Kong
5Li
feti
me
pred
icti
on o
f ve
hicl
e co
mpo
nent
s in
con
side
ring
usa
ge c
ondi
tion
s ba
sed
on o
nlin
e m
onit
orin
gCh
ihar
u Ku
maz
aki /
The
Uni
vers
ity o
f Ele
ctro
-Com
mun
icatio
ns /
Japa
n
6O
n U
ncer
tain
ty E
valu
atio
n O
f S-
N C
urve
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imat
ion
Wat
alu
Yam
amot
o / T
he U
nive
rsity
of E
lect
ro-C
omm
unica
tions
/ Ja
pan
7O
ptim
al D
ecis
ion
Polic
y fo
r N
on-S
tati
onar
y D
eter
iora
ting
Sys
tem
sLu
Jin
/ Th
e Un
iver
sity
of E
lect
ro-C
omm
unica
tions
/ Ja
pan
8St
ruct
ural
pro
pert
ies
of a
n op
tim
al m
aint
enan
ce p
olic
y fo
r a
Mar
kovi
an d
eter
iora
ting
sys
tem
sub
ject
to
ran
dom
sho
cks
Nob
uyuk
i Tam
ura
/ Hos
ei U
nive
rsity
/ Ja
pan
9Th
e pr
opos
ed t
echn
ique
of
look
ing
dow
n th
e pr
oduc
t sa
fety
lev
el o
f sa
fety
sta
ndar
ds a
nd a
ccid
ent
info
rmat
ion
Yasu
shi K
adot
a / R
icoh
/ Jap
an
8
P P
PP
ICQ
'14-T
okyo
Acc
ep
ted
Pap
ers
P i
ndic
ates
pos
ter
pres
enta
tions
Ris
k M
an
ag
em
en
t
1EQ
Ana
lyze
r - E
ffec
tive
Qua
lity
Ana
lysi
s Fr
amew
ork
for
Risk
Man
agem
ent
Khoo
Ai C
hoo
/ Alte
ra /
Mal
aysi
a
2H
ow t
o ge
t fo
od s
afet
y an
d Fo
od d
efen
ce?
It s
tart
s fr
om F
ood
Hyg
iene
7S.
Sada
o Ko
mem
ushi
/ Fo
od S
afet
y N
etw
ork
/ Jap
an
Sta
nd
ard
izati
on
an
d D
ail
y W
ork
Man
ag
em
en
t
1A
pply
ing
the
Four
Stu
dent
s M
odel
Dur
ing
the
SDCA
Cyc
leCh
arle
s A
. Lie
dtke
/ St
rate
gic
Impr
ovem
ent S
yste
ms
/ USA
2D
WM
Pro
mot
ion
and
Impl
emen
tati
on a
t A
shok
Ley
land
Ltd
., Pa
ntna
gar
Plan
t Vi
shw
adee
pak
Khan
delw
al /
Asho
k Le
yland
/ In
dia
3Im
plem
enta
tion
of
visu
al s
tand
ards
in h
olid
ay r
esor
tsRa
jinde
r Si
ngh
/ Mah
indr
a an
d M
ahin
dra
/ Ind
ia
4In
trod
ucti
on t
o “G
uide
lines
for
Dai
ly M
anag
emen
t JS
QC-
Std
32-0
01:2
013“
Yuki
hiro
And
o / T
QM
Con
sulta
nt /
Japa
n
5O
ffice
wor
k qu
alit
y im
prov
emen
t in
TO
YOTA
-Bui
lt in
qua
lity
wit
h ow
ners
hip-
Tom
oya
Our
achi
/ To
yota
Mot
or /
Japa
n
6Re
sour
ce c
onsu
mpt
ion
redu
ctio
n (C
O2
cons
umpt
ion
) at
Ash
ok L
eyla
nd L
td.,
Hos
ur P
lant
-II
Laxm
ikan
t R
Kulk
arni
/ As
hok
Leyla
nd /
Indi
a
7Th
e D
emin
g Cy
cle:
Eve
ryda
y pe
rfor
man
ce r
evol
utio
nJa
n G
illet
t / P
roce
ss M
anag
emen
t Int
erna
tiona
l / U
K
8V
isua
lizat
ion
of S
ervi
ce Q
ualit
y an
d St
rate
gies
for
Cre
atin
g V
isua
l SO
PN
orih
aru
Kane
ko /
Serv
ice Q
ualit
y M
anag
emen
t / Ja
pan
Str
ate
gy a
nd
Po
licy
Man
ag
em
en
t
1M
anag
ing
the
cros
s fu
ncti
onal
pol
icy
man
agem
ent
in lo
gist
ics
busi
ness
Vipa
porn
Vir
acha
nang
/ SC
G L
ogist
ics M
anag
emen
t / T
haila
nd
Su
pp
ly C
hain
Ris
k/R
ela
tio
n m
an
ag
em
en
t
1A
tac
tica
l mod
el f
or b
ackh
aul m
atch
ing
opti
miz
atio
n un
der
unce
rtai
nty
Sata
ma
Siri
vunn
aboo
d / S
CG L
ogist
ics M
anag
emen
t / T
haila
nd
2Su
pply
Cha
in V
isib
ility
for
logi
stic
s se
rvic
e qu
alit
ySu
thar
at Im
apor
n / S
CG L
ogist
ics M
anag
emen
t / T
haila
nd
Tag
uch
i M
eth
od
/Qu
ali
ty E
ng
ineeri
ng
1A
com
bine
d ap
proa
ch f
or p
rodu
ct r
elia
bilit
y im
prov
emen
tCh
ao-T
on S
u / N
atio
nal T
sing
Hua
Univ
ersit
y / T
aiw
an
2A
n Ev
alua
tion
on
Rem
anuf
actu
ring
Aut
omot
ive
Com
pone
nt u
sing
Mah
alan
obis
-Tag
uchi
Sys
tem
Khai
rur
Rija
l Jam
alud
in /
Univ
ersit
i Tek
nolo
gi M
alay
sia /
Mal
aysi
a
3A
pplic
atio
n of
Mah
alan
obis
Tag
uchi
Sys
tem
(MTS
) in
dete
rmin
ing
valu
e of
end
-of-
use
cars
Hal
im S
hah
Bin
Ham
zah
/ Uni
vers
iti Te
knol
ogi M
alay
sia /
Mal
aysi
a
4M
ahal
anob
is-T
aguc
hi S
yste
m f
or P
atte
rn R
ecog
niti
on: G
ener
al R
evie
w o
f St
udie
s O
utsi
de J
apan
Khai
rur
Rija
l Jam
alud
in /
Univ
ersit
i Tek
nolo
gi M
alay
sia /
Mal
aysi
a
5Th
e Im
port
ance
of
Para
met
er D
esig
n in
Mea
sure
men
t Sy
stem
Roze
tta
Dol
ah /
Univ
ersit
i Tek
nolo
gi M
alay
sia /
Mal
aysi
a
Trace
ab
ilit
y a
nd
Qu
ali
ty A
ssu
ran
ce
1A
TCA
cyc
le a
bout
the
con
stru
ctio
n of
the
met
abol
ism
sys
tem
and
the
com
plem
enta
ry r
elat
ions
of
the
qual
ity
assu
ranc
e of
the
nei
ghbo
ring
cir
cuit
sTo
shia
ki N
ishi
/ O
kaya
ma
Shok
a Un
iver
sity
/ Jap
an
2D
obo
fuel
ter
min
al i
s in
the
are
a of
Mar
keti
ng P
apua
Mal
uku
Ope
rati
on R
egio
n V
III,
wit
h th
e m
ain
duti
es a
re c
ondu
ctin
g ac
cept
ance
, acc
umul
atio
n an
d di
stri
buti
on o
f fu
el.
SS A
NIS
H IS
HA
K / P
T. PE
RTAM
INA
MO
R VI
II / I
ndon
esia
3Pr
oact
ive
"Qua
lity
Poin
t A
naly
sis"
to
Ensu
re Z
ero
Cont
amin
atio
nSi
rin
Met
hakh
up /
Thai
Pol
yeth
ylene
/ Th
aila
nd
4Th
e Ef
fect
iven
ess
of T
ime
Stam
p in
Sho
wer
Toi
let
Mas
ahir
o Ig
uchi
/ LI
XIL
/ Jap
an
9
P
10
Registration fee
Early-bird: JPY75,600- per person
(Fee includes conference proceeding, lunch and welcome reception)
*Registration and payment must be completed by no later than 31 August, 2014
General Participant: JPY86,400- per person
(Fee includes conference proceeding, lunch and welcome reception)
Banquet ticket: JPY10,800- per person
Registration can be made on-line or download a registration form from conference website:
www.juse.or.jp/e/
Organizing Committee
With clear understanding of intent and purpose of the ICQ’14-Tokyo, representatives from the
following companies agreed to act as an organizing committee member:
Ahresty, Aichi Steel, Aiphone, Aisin AW, Aisin Chemical, Aisin Keikinzoku, Aisin Seiki, Aisin
Takaoka, Asahi Glass, Azbil, Bridgestone, Canon, Denso, Fuji Xerox, FUJIFILM, Furukawa Electric, GC,
GS Yuasa, Hino Motors, Hitachi, Hosei Brake Industries, IBM Japan, IHI, JFE Steel, JTEKT, JUKI, JUSE
Press, Kojima Industries, Komatsu, Konica Minolta, KYB, LIXIL, Maeda, Meidoh, Mitsubishi Electric,
Mitsubishi Heavy Industries, Nachi-Fujikoshi, NEC, Nippon Kayaku, Nippon Steel & Sumitomo Metal,
NSK, NTT Comware, Pentel, Sanden, Sekisui Chemical, Showa Denko, Sumitomo Bakelite, Sumitomo
Electric Industries, Takenaka, The Institute of Japanese Union of Scientists and Engineers, Tokai Rika,
Toppan Printing, Toray Industries, Toshiba, Toyoda Gosei, Toyota Auto Body, Toyota Industries, Toyota
Motor, Toyota Motor East Japan, Univance, Yamaha, Yanmar and YASKAWA Electric
We also welcomed professors from Universities in Japan to be a member of organizing committee.
Full list of committee members and supporting organizations are available in the conference website.
Travel and Accommodation
Japan is famous for its beauty with four seasons. October in Japan is literally autumn and you will be
able to enjoy the turning color of leaves and trees.
Japan National Tourism Board has a comprehensive website which details about Japan in 14 different
languages. Be sure to check out http://www.jnto.go.jp/ before you arrive.
Accommodation and travel arrangement can also be made by our official travel agent, PTS. Contact
Ms. Yumiko Kawashima at [email protected] for inquiries and assistance.
Organizer: ICQ'14 Tokyo Secretariat Union of Japanese Scientists and Engineers (JUSE) 5-10-11, Sendagaya, Shibuya-ku, Tokyo 151-0051, Japan Phone: 81-3-5379-1229 Facsimile: 81-3-3225-1814 E-mail: [email protected] http://www.juse.or.jp/e/index.html
Conference Venue
Situated in the center of Tokyo, Shinjuku is convenient for everything, whether it is pleasure or business. Our conference venue, Keio Plaza Hotel is just a 5 minutes walk from Shinjuku Station.
Keio Plaza Hotel Tokyo2-2-1, Nishi-Shinjuku, Shinjuku-Ku, Tokyo 160-8330, JapanTel: +81-3-3344-0111Fax: +81-3-3345-8269http://www.keioplaza.com/index.html