INFRASTRUCTURE MANAGEMENT
Infrastructure management:
Infrastructure Management services is a highly flexible and configurable stack of services, helping companies from small
to large enterprises administer their IT department with improved efficiency & cost-effectively
Key Benefits of Remote Infrastructure Management:
Better ProductivityImproved IT infrastructure uptimeMore Transparency and ControlInstant Problem Identification and resolution
Reduced operation costsPro active ApproachIncreased ability to adopt new technologiesSteam lined Business Operations
ITBD manages your complete IT infrastructure with unlimited remote support services. Our remote Infrastructure services suite include:
• Desktop Service- Configuration of application and software, desktop scanning for security purposes, data backups, updating antivirus on a regular bases.
• Network Services- Network availability, regular network monitoring and reporting, configuration backups, network device management.
• Help Desk Services- Around the clock 24x7 help desk coverage, instant ticket management, issues are taken care either by Telephone, Email or Help desk Portal.
• IT Security Services- Flexibility & preparedness for all new & existing services, security compliance.
• BCP (Business Continuity Plan) or DR Services- To ensure infrastructure availability from a different premises if possible, or provide remote access infrastructure setup for users to enable login from different locations such as hotel, office, or while traveling.
How It Work Differently?
Pre defined SLA(Service Level Agreements)
Instant troubleshooting and Problem management
Constant Service level Maintenance
In Depth Reporting
Best Practice Driven
Fast and Effective Services
ITBD Service Offering:
At IT by Design, each of these service offerings can work individually, or in combination in order to provide a valuable contribution to the overall IT infrastructure of your company. Allowing your employees to focus on core business objectives.
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