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Indicators for GoodGovernance
Richard Murray
Swedish Agency for Public Management
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Indicators for
Steering
Rewarding
Controll
Mobilising
Understanding
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on what level?
Micro agency
Mesopolicy areas (eduction, transport)
Macro the government as a whole
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Good Governance?
Trust of citizens
Due process of law
Efficient production and programs
Democratically controlled
Attracting FDI
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The Lisbon Agenda performance of the public sector as a whole
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Allocation of resources
Health status
Educational attainment
Crime rate
Resources
Quality of public
administration
Size of bureaucracy
Transparency (citizens
survey)
Effectiveness of
government
interventions
(implementation)
Corruption
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by what means?
Organisation
Internal regulation of agency work
External regulation of agency work
Resources: staff, technology
Research and development
Steering Control
Other
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Efficiency &
effectiveness
Rule of
law
Democracy Economic
growth
International
co-operation
Organi-
sation
X X
Internal
regulation
X X
External
regulation
X X
Resources:
staff,
technology
X X
R & D X X
Steering X
Control
Other X X
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Efficiency &
effectiveness
Rule of Law Democracy Economic growth International co-
operation
Organisation *Evaluating boards with fullresponsibility
*Central-local gvt
partnership
* Evaluation of EU
influence on public
administration
Internal regulation * Linguistic clarity* Service declarations
* Review of agency
framework ordinances
* Campaign for public
access to information
External
regulation
* Review of surpervisory
controls
* Regulation impact
analysis
* Simplified information
submission
Resources:
manpower
*Monitoring HRM
* Evaluation of employer
policy
* Training of boardmembers
* Management training
Resources:
technology
* 24/7 agencies, e-info, e-
services
* Portal for businesses
* Portal for business
R & D * Developing thecommission of inquiry
system
* Citizens survey
* SME survey
Steering * Quality awardInternational benchmarking
* Benchmarking ofadministrative activities
* Development of
performance management
* Activity agreements
* Indicators on public
administration
Controll
Other * Strategy for publicadministration exports
* Preparations fr EU
presidency
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Efficiency and effectiveness
Efficiency
(productivity)
Quality
Outputs Costs Correct Speedy Useful/appro
priate
Service
quality
Impact
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Rule of Law
Correct decisions
Accordingto the law
Identical
Foreseea
ble
Due
process
Correcthandling
Transparency
Competent staff
Appeal
Possibilities ofappeal
Possibility to
sue the
government
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Democracy
Political control
Loyal civil service
Objective and
relevant decision
preparations
Efficient means of
steering and control
A well coordinated
and flexible
administration
Citizens influence
Lucid organisation
Transparency and
opennessMeans of direct influence
Information on citizens
preferences
Possibilities to hold accountable
General information on society
Democratic attitudes
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Basic principle.: comparable with
other statistics
National Accounts definitions
- Delimitation of the public sector
- Hours worked
- Output, input
- Costs
- Quality
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Education at a glance- Educational levels
Labour force surveys
Employed Part-time, full-time
Sick-leave
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Other sources
OECD indicators on market regulation
World Value Studies
Transparency International
Competitiveness reports